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Forrester: Measuring The Business Value of IT.

White Paper Published By: SAP Inc.
SAP Inc.
Published:  Jun 16, 2009
Type:  White Paper
Length:  19 pages

There’s an old management axiom: You can’t manage what you don’t measure. Yet many organizations do a very poor job (or no job at all) of measuring the business value of their IT investments. Four existing methodologies can be adopted as is or customized to suit specific needs. Firms should pick one, institutionalize it as part of an overall governance framework, and embed it in IT portfolio management.



Tags : 
sap, measurement methodologies, business value of it, financial metrics, tei, val it

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