Financial / Revenue Cycle Management

Download this case study to learn how Family Medical Center in Seymour, Indiana increased revenue, patient visits and attained incentives with Allscripts.

Consumers have increasingly become more educated about their healthcare choices and economically vigilant about the costs. In a HealthLeaders Media podcast, David Dyke, Vice President of Revenue Cycle Systems for RelayHealth, explains that when healthcare systems capitalize on patients' expectations, balance sheets and improve patient satisfaction scores.

This paper explores the unique perspectives of both types of organizations. The participants include two of the original 32 Pioneer ACOs; the nation’s largest commercial ACO; a major IDN that is pursuing its own ACO pathway; a large stand-alone hospital that has yet to take the formal step of creating an ACO but is experimenting with the model; and a large, independent, multispecialty physician group that is wary of stepping into the ACO waters.

This paper examines these technologies in the context of a four step process that many successful practices are using to optimize their revenue cycles. The “Four Steps to Transformation” methodology represents the distillation of best practices from thousands of medical groups across the United States who leverage technology to improve their bottom lines.

Join RelayHealth for a recorded Healthcare Finance News webinar, Accelerating Service-to-Payment Velocity. With all of the changes happening in healthcare today, some things do remain the same. Your two primary sources of cash are still patients and third-party payers. While patient financial responsibility is rapidly increasing, a large percentage of revenue still flows in via governmental payers and commercial health plans.

Our web-based patient communication system and services go well beyond medical scheduling software by improving all patient interactions outside of the office. Learn how physicians can communicate with patients online and improve their bottom lines with our unique approach to medical scheduling software and other automated messaging services.

Payment reform has long been discussed in health care, as escalating costs have spurred calls for changes to the dominant fee-for-service model. Learn the capabilities that you can develop to not only help position your practice to respond to any of the payment reform models likely to occur in the future, but also make your practice more successful now.

With the right EHR in place, participation in health care quality management programs not only helps you provide great care to your patients, but can also help increase your bottom line. However, the rewards are only worth seeking if the cost—in time and money—of collecting and reporting data to these quality programs doesn't outrun the potential gain. This is where your EHR and the services provided by your EHR vendor can make a significant difference.

Traditional EMRs consistently fail to help physicians make more money, do less work, and deliver better care. High up-front fees with traditional EMRs are one factor, but the greatest problem with traditional EMRs is that they are designed without an understanding of the fundamental economics of a patient encounter.

In 2009, athenahealth undertook a lean mapping study of 25 providers at twelve diverse practices. This whitepaper leverages that study and best practices to provide the following five tips for establishing a clinical workflow that takes full advantage of the EHR and boosts productivity.

Many hospitals are implementing patient engagement strategies to help improve care outcomes and engaging financially with patients can also yield significant benefits for patients and providers. Financial patient engagement includes educating and communicating with patients at every point in the revenue cycle – pre-service, point of service and post-service – to facilitate higher collections and help improve patient satisfaction. Because these points in the revenue cycle stretch across many departments such as patient access, financial services, call centers and third-party collection agencies, a single, integrated solution that connects all parties involved and provides comprehensive data is critical.

Statements can be a great opportunity to improve the patient experience and expedite collections, or they can lead to frustrated patients, lower self-pay revenue and increased bad debt. As pioneers of the healthcare industry’s patient-friendly initiative nearly 10 years ago, RelayHealth continues to research and innovate. Its most recent patient focus group provided input on how statement design impacts their satisfaction with the hospital, post-discharge experience and willingness to pay. Learn the critical components to creating patient statements that get results and help compel patients to pay: Download the 10 Keys to Creating Engaging Patient Statements today.

This eBook, Accelerate Cash Flow: Optimizing Your Two Sources of Revenue, provides several best practices for you to review and incorporate into your revenue cycle process. Please download the eBook to learn more helpful tips.

Credible, Defensible Estimates - More Accurate Upfront Financial Calculations Bring Increased Revenue, Satisfaction With Entire Care Experience

Atlantic Health System, based in New Jersey, led an initiative to connect healthcare providers with one another and with patients to improve care coordination and patient engagement.

Learn why RTLS accuracy can make all the difference when managing your hospital equipment. See how much money a major Southern California Hospital saved after deploying the world's most accurate real-time location system.

Find answers to a number of common questions about EHR adoption and replacement, as well as, how the right EHR can help practices get you more money and more control.

Health care providers cope with an avalanche of complex rules, regulations, and administrative processes just to run their practices. At the same time, costs are increasing and reimbursement rates are declining. The only way for a practice to achieve financial health in this demanding environment is to learn how to operate at peak performance level.

Learn how to overcome the difficulties involved in meeting the full Stage 1 Meaningful Use requirements and receive your incentive.

As health care costs rise, patients are required to pay more of those costs out of their own pockets. Learn 7 tips on how to deploy a self-pay strategy to help patients pay the balances.

Download this case study to learn how Family Medical Center in Seymour, Indiana increased revenue, patient visits and attained incentives with Allscripts.