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Published By: Panaya     Published Date: May 31, 2018
You can succeed in your digital transfomation and deliver applications and services faster, better, and safely. How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban. Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you: › Strategiaclly align feature releases and backlogs with your overall business strategy › Identify and prioritize dev and test activities with visibility into project waves and portfolios › Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks › Sync business, dev, QA and release teams around shared objectives with automated coordination and communication
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Panaya
Published By: newScale     Published Date: Jan 30, 2008
This white paper outlines the challenges associated with IT Request Management and ten best practices that represent the hard-won knowledge from dozens of successful Service Request Management projects. By following these guidelines, your IT organization can provide more responsive service delivery, increase operational efficiency, and improve internal customer satisfaction.
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itil, service catalog, service catalogue, itil service catalogue, it service catalogue, best practices, service management, customer service, customer satisfaction, newscale, request fulfillment
    
newScale
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gartner, cisco, magic quadrant, contact center infrastructure
    
Cisco
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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contact center, cisco, omnichannel routing, cloud computing, cloud infrastructure
    
Cisco
Published By: ServiceNow     Published Date: Oct 06, 2015
IT service support management tools are vital for infrastructure and operations organizations to manage support and delivery of IT services. This Magic Quadrant research profiles key vendors of enterprise ITSSM tools to help I&O leaders make better selections.
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ServiceNow
Published By: Cisco     Published Date: Nov 17, 2015
Midsize businesses have ever-greater choice in premises-based unified communications, with providers extending features and go-to-market channels while trying to maintain ease of use and consistency. Midmarket IT planners should evaluate UC providers' delivery capabilities, not just their solutions.
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cisco, gartner, unified communications, midsize enterprises
    
Cisco
Published By: Avi Networks     Published Date: Aug 17, 2018
Flexible infrastructure choices and application architectures are changing the way that modern enterprises run their computing. Enterprises have become application-centric, investing significant effort and resources on continuous delivery goals and DevOps practices to achieve automation of routine IT and operations tasks. With application owners seeking public-cloud-like simplicity and agility in their own data centers, IT teams are under pressure to reduce wait times to provision applications and updates.
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Avi Networks
Published By: Group M_IBM Q119     Published Date: Feb 21, 2019
At IBM Watson Marketing, we believe deeply in this practice and have dedicated a large effort to provide some of this critical data to marketers. The newest IBM Watson Marketing annual report of marketing benchmarks is bigger and better than ever with mobile marketing metrics data in addition to email marketing metrics. This year’s report includes traditional benchmark metrics such as email marketing open, click-through and unsubscribe rates, as well as email client and device data and engagement/read rates. New this year to the report are delivery and message frequency metrics for SMS and open and clickthrough rates for mobile push messages.
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Group M_IBM Q119
Published By: Avi Networks     Published Date: Mar 06, 2019
Modern application architectures such as microservices are changing the way that modern enterprises run their infrastructure. Enterprises have become application-centric, investing significant effort and resources on continuous delivery goals and DevOps practices to achieve automation of routine IT and operations tasks. And now with the emergence of containerized applications, it is critical to re-evaluate how application services are provided across data centers and multiple cloud environments.
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Avi Networks
Published By: IBM     Published Date: Feb 02, 2009
Sign up for the webcast and you will learn: The strategic benefits of a robust information infrastructure for performance management, How to take immediate action if your operating reporting has data latency challenges, How to drive broader adoption in the business by addressing critical data challenges, Why the combination of IBM and Cognos, an IBM company, accelerates the delivery and quality of the information needed to drive business performance.
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ibm, business optimization, performance management, cognos, robust information infrastructure, data latency, data quality challenges, data fragmentation, critical data challenges
    
IBM
Published By: F5 Networks Inc     Published Date: Jun 24, 2015
To succeed in this dynamic environment, organizations must create networks that combine core layer 4-7 functionality, programmability, and application fluency into a scalable Application Delivery Network. While these components all bring their individual benefits, the real lasting value lies in the resulting synergy of the combined solution. Read this whitepaper to learn about the five advantages of F5 when evaluating a replacement for Cisco ACE.
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appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency, cisco ace, big-ip, deployment
    
F5 Networks Inc
Published By: Limelight Networks     Published Date: Mar 02, 2018
Can your business afford to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage. In some cases the costs are much higher. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry. It seems no one is immune. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questi
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content delivery network, cdn, multi-cdn, multiple cdns, web performance, web acceleration, digital content delivery, mobile delivery, global content delivery, live streaming, video on demand, video delivery, ott content delivery
    
Limelight Networks
Published By: Limelight Networks     Published Date: Mar 02, 2018
Can your business afford to lose $9,000 per minute? According to the Ponemon Institute $9,000 is the average cost of an unplanned outage. In some cases the costs are much higher. The catalogue of cloud outages over recent years is well publicized and reads like a “who’s who” of the technology industry. It seems no one is immune. But when it comes to delivering digital content, downtime isn’t the only concern. Today a poor user experience can be just as damaging as an outage. According to Limelight research, 78% of people will stop watching an online video after it buffers three times, and the majority of people will not wait more than 5 seconds for a website to load. Organizations looking to deliver great digital experiences for their customers often choose to deliver that content using Content Delivery Networks (CDNs). Using multiple CDNs to deliver these digital content experiences promises even greater levels of availability and performance. But it brings with it a host of questi
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content delivery network, cdn, multi-cdn, multiple cdns, web performance, web acceleration, digital content delivery, mobile delivery, global content delivery, live streaming, video on demand, video delivery, ott content delivery
    
Limelight Networks
Published By: Cornerstone OnDemand     Published Date: Oct 02, 2018
"A learning management system (LMS) is designed to do more than “check the box” on training. It’s also a powerful platform ready to deliver meaningful, targeted education and engage workers with career development opportunities. Importantly, an LMS can help your company increase the ROI of employee training and learning. Download our quick-read guide on how an LMS can: 1. reduce costs and inefficiencies by streamlining the delivery of learning 2. reduce hiring and turnover costs by retaining high performers 3. increase new hire engagement and productivity by integrating ongoing learning with onboarding 4. drive unified success by aligning employee and organizational goals 5. reduce cost of administering compliance training"
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Cornerstone OnDemand
Published By: Citrix Systems     Published Date: Feb 14, 2019
"Discover why ninety-four percent of organizations surveyed are already modifying, overhauling, or reassessing their network infrastructure to facilitate application delivery in hybrid- and multi-cloud environments. Read this e-book to learn why you should re-architect your network infrastructure to optimize application delivery: 1. Ensure end-to-end network visibility for your operations 2. Gain real-time analytics for application optimization and uptime 3. Scale your application infrastructure according to workload demand Read the e-book today to find out all six must-haves for application delivery in the cloud."
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Citrix Systems
Published By: Fujitsu     Published Date: Feb 06, 2017
Data center infrastructure complexity must be tamed, as mobility, cloud networking and social media demand fast and agile approaches to data delivery. You can overcome these obstacles and improve your data center operations by consolidating your systems and deploying virtualization, using the Fujitsu PRIMEFLEX vShape reference architecture. Get the e-Book.
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it infrastructure, data consolidation, data virtualization, converged infrastructure, primeflex vshape
    
Fujitsu
Published By: FinancialForce     Published Date: Dec 01, 2017
The Professional Services industry is in its fourth consecutive year of steady growth and not slowing down. If you are looking to grow your business it's crucial to evaluate your current systems and processes to ensure they are drivers and not road blocks. Download this whitepaper and read the top 9 reasons why Professional Services works better on the Salesforce platform to help drive growth and bridge the services and sales divide for smarter services delivery.
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FinancialForce
Published By: MuleSoft     Published Date: Nov 27, 2018
Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile. Read this whitepaper to learn: An overview of the challenges insurers are facing in the industry. How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise. Strategies for using APIs to create a single view of the customer and build connected customer experiences.
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MuleSoft
Published By: VMware AirWatch     Published Date: Feb 21, 2017
Businesses running older versions of Citrix XenApp and XenDesktop, or running Citrix on top of Windows Server 2003, have hard choices. You can’t ignore the problem, which will likely require large-scale upgrades of the existing application delivery farms, which in turn often require replacing the entire software stack—and perhaps the hardware, too. Once the need for such a major upgrade has been determined, we recommend a fresher approach than making the default choice to upgrade to the next version of Citrix XenApp. Download this whitepaper to learn how you can take advantage of the opportunity to sail the Safe Passage to VMware Horizon, which offers a clean start, reduces the number of vendors involved with application delivery and improves employee productivity.
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VMware AirWatch
Published By: Jama Software     Published Date: Mar 06, 2015
When the Agile Manifesto came out, development was much different. So, what is modern Agile like?
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agile manifesto, product-delivery challenges
    
Jama Software
Published By: Fugue     Published Date: Mar 27, 2017
Directed at cloud architecting concerns, this paper covers streamlining complexity at scale, knowing infrastructure state, and using easily repeatable patterns that bolster security, compliance, and disaster recovery. Get this white paper now.
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cloud management, cloud infrastructure management, cloud operating systems, cloud, cloud infrastructure, cloud computing, cloud adoption, cloud migration, devops, aws, amazon web services, cloud operations, cloud ops, continuous delivery, continuous integration, ci/cd, cicd, cloud automation, serverless, lambda
    
Fugue
Published By: SAS     Published Date: Aug 03, 2016
The financial collapse of 2008 had the greatest impact on the financial services industry since World War II, resulting in consolidation and extensive regulation. The crisis coincided with increased competition from emerging economic powers, nonbanks and fintech organizations. Consumer behavior, from the adoption of mobile banking to P2P payments, forced banks to retool and respond with innovative products and investments in new delivery channels. Technology changed rapidly as well. In the capital markets, trading became fully automated, with pricing, risk decisions and settlement across exchanges made in milliseconds
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finance, best practices, productivity, economic power, consolidation, fintech, technology, data, security, risk decision
    
SAS
Published By: OpSource     Published Date: Aug 21, 2009
Building a scalable, secure, and highly available SaaS infrastructure can be a daunting undertaking for a software company. This step-by-step guide lets you know what you need to consider.
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infrastructure, content delivery, enterprise software, software as a service, opsource
    
OpSource
Published By: AWS     Published Date: Jun 04, 2019
Description Organizations are shifting to containers for its many benefits, including increased developer productivity and an improved, modernized environment for customized applications. While Kubernetes helps organizations get the most out of those benefits, it is complex by nature and can be difficult to manage on your own. Developers need a solution that drives productivity without needing to worry about managing infrastructure. SUSE Cloud Application Platform on Amazon Web Services (AWS) provides a lean and fast platform to accelerate containerized application delivery. By leveraging a managed Kubernetes environment, SUSE makes it easier for DevOps teams to deliver applications, accelerate innovation, and improve IT responsiveness.
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AWS
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