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Published By: ServicePower     Published Date: Jul 03, 2007
Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.
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customer experience, customer service, productivity, sales automation, marketing automation, messaging, servicepower, service chain
    
ServicePower
Published By: PC Mall     Published Date: Mar 03, 2012
The AMD Opteron processor-based 2P server provides more cores, more memory channels, more memory capacity at a lower total processor price.
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servers, server, hp servers, hp server, opteron, amd, performance
    
PC Mall
Published By: Infosys     Published Date: May 21, 2018
As with many large, established banks, our client's infrastructure was centered on a core banking system that was dependent on packaged systems and highly complex backends. Each time a new product was launched or changed, the back-end had to be reintegrated with the customer-facing channel. This was time-consuming and the bank wanted to speed up their time to market, in order to respond to the customer demand for product innovation. They therefore, needed to move from a predominately peer-to-peer (P2P) oriented multi protocol architecture to an API-Based integration platform, and set out to find a partner by issuing a request for proposal (RFP). We were keen to respond, but wanted to present a proposal with a difference.
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api, infrastructure, banking, system, rfp, proposal
    
Infosys
Published By: Adobe     Published Date: Sep 21, 2017
"Email has proven itself as a revenue-driving workhorse of any marketing strategy. And yet, two-thirds of marketers are still less than satisfied with their email marketing efforts. We joined forces with Email on Acid to shed a light on the most effective email campaigns. Read The Art of the Click to learn helpful email insights, like: --The four critical qualities of all great email experiences --Subscriber open and read behaviors throughout the day --Why all clicks aren’t created equal"
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Adobe
Published By: IBM     Published Date: Oct 13, 2009
The modern data center has to keep pace with business growth, without outgrowing its physical space. It must meet customer demands, while containing operating costs. The solution lies in a scalable, modular data center-turnkey, high-density, energy-efficient and able to be deployed quickly. Discover how a number of industries have put this concept to work to provide better service and cut costs.
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energy-efficient data centers, ibm, scalable modular data center, it infrastructure, smdc, server consolidation, computing capacity
    
IBM
Published By: Metalogix     Published Date: Oct 16, 2013
Microsoft SharePoint sites can play a critical role in just about every business workflow.Originally embraced to streamline internal employee collaboration, today SharePointsystems support customer-facing services and enable information sharing with partners.
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metalogix, ebook, microsoft sharepoint, microsoft sharepoint collaboration, governance and compliance, configurations
    
Metalogix
Published By: NetApp     Published Date: Sep 21, 2017
In the current landscape of modern data centers, IT professionals are stretched too thin. Triage situations are the norm and tend to reduce the time spent on strategic business objectives. This paper offers a solution to this IT dilemma, outlining the ways to achieve a storage infrastructure that enables greater performance and capacity.
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netapp, database performance, flash storage, data management, cost challenges, all-flash
    
NetApp
Published By: CDW Vmware     Published Date: Aug 02, 2012
There's a reason why the buzz around cloud computing never seems to die down. Concrete results are replacing the initial hype. Many organizations are taking advantage of private clouds which come with the accessibility of a public cloud and the security of a local server.
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data, center, private, cloud, benefits, computing, security, local
    
CDW Vmware
Published By: AppNeta     Published Date: Oct 28, 2013
Performance for end users is the metric by which most businesses judge their web applications’ performance: is the responsiveness of the application an asset or a liability to the business? Studies show that users are growing more and more demanding, while average page-loads are getting bigger and bigger. Combine that with frequent releases and cross-business updates, and pretty soon the optimization job is never quite done.
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appneta, application performance, rum, real user monitoring, synthetic monitoring, optimization, application performance management, apm
    
AppNeta
Published By: CA Virtualization/Automation     Published Date: Oct 18, 2010
To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy facilitated by a dynamic data center.
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role automation, driving, data center automation, cloud computing, hybrid, cloud, data center
    
CA Virtualization/Automation
Published By: Aria Systems     Published Date: May 03, 2016
The Big Book of MoT is designed to give our readers easy access to practical and useful information about monetizing the IoT. We separated the fluff from the good stuff, by going beyond what’s strictly relevant to the IoT’s capacity for monetization, with the inclusion of perspectives that also look at the IoT from other angles. Yes, the Internet of Things is complicated. But getting it right is will be imperative. We hope you enjoy The Big Book of MoT and that it provides you with information that helps you grow your business for years to come.
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Aria Systems
Published By: Genesys     Published Date: Dec 11, 2013
Read Now: The Automatic Call Distributor (ACD) is no longer a core component in the contact center and has become a costly technology that is difficult to manage in a distributed enterprise environment. If you are looking to move away from your legacy call center infrastructure — to a modern, multi-channel Contact Center this white paper gives you a blueprint to modernization and replacing your ACD. Read this insightful resource to learn how building a multi-channel contact center based on IP/SIP technology can enable you to: • Enhance Customer Experience • Virtualize your customer service environment • Reduce Total Cost of Ownership (TCO) Get this whitepaper for best practices, and integration guidelines to help you transition to a modern, SIP/IP-based contact center environment. Read Now.
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automatic call distributor, acd, contact senter, legacy call center infrastructure, multi-channel contact center, ip/sip technology, total cost of ownership, tco
    
Genesys
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 29, 2019
How do you build a security posture that is future proofed and yet drive cost down for your organisation? o Increase the efficiency and the return of your current security investments by simply add, upgrade or consolidate security devices without disrupting the capability or capacity to encrypt or decrypt traffic. o Reduces upfront capital cost by eliminating the need to over-provide for the network security infrastructure Download e-guide for industry best practices.
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 29, 2019
How do you build a security posture that is future proofed and yet drive cost down for your organisation? o Increase the efficiency and the return of your current security investments by simply add, upgrade or consolidate security devices without disrupting the capability or capacity to encrypt or decrypt traffic. o Reduces upfront capital cost by eliminating the need to over-provide for the network security infrastructure Download e-guide for industry best practices.
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F5 Networks Singapore Pte Ltd
Published By: Dell EMC & Intel     Published Date: Sep 06, 2018
Datacenter improvements have thus far focused on cost reduction and point solutions. Server consolidation, cloud computing, virtualization, and the implementation of flash storage capabilities have all helped reduce server sprawl, along with associated staffing and facilities costs. Converged systems — which combine compute, storage, and networking into a single system — are particularly effective in enabling organizations to reduce operational and staff expenses. These software-defined systems require only limited human intervention. Code imbedded in the software configures hardware and automates many previously manual processes, thereby dramatically reducing instances of human error. Concurrently, these technologies have enabled businesses to make incremental improvements to customer engagement and service delivery processes and strategies.
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Dell EMC & Intel
Published By: Cisco EMEA     Published Date: Nov 08, 2018
Digital transformation (DX) — a technology-driven business strategy — enables firms to gain or expand their competitive differentiation by embracing data-driven decision-making processes, whether for increasing operational efficiencies, developing new products and services, increasing customer satisfaction and retention, or getting a better intelligence on the market. Big Data and analytics (BDA) applications form the foundation for enterprisewide digital transformation initiatives. To find out more download this whitepaper today.
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Cisco EMEA
Published By: JBoss Developer     Published Date: Feb 05, 2016
IDC analyzed the business value that six surveyed organizations are realizing through their use of Red Hat integration products based on interviews conducted from April to June 2014. Interviewees were from companies ranging in size from just hundreds of employees to several hundred thousand employees, with a mean employee base of just under 92,000. Companies interviewed included representatives from the telecommunications, IT, shipment and logistics, and document management industries. These organizations are headquartered in the United States, the United Kingdom, and Norway and several of them operate on a global scale. These organizations use JBoss Fuse for integration and development of business-critical internal and customer-facing applications
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jboss, red hat, idc, integration, jboss fuse
    
JBoss Developer
Published By: CDW     Published Date: Aug 04, 2016
As data volumes grow, you need more than just storage space. Let us help you orchestrate a solution that brings you the scalability and agility you need to move your organization forward. Storage needs are changing rapidly, and legacy appliances and processes just can’t keep up. Old systems are running slowly and filling up fast. At CDW, we can help you evolve your storage with a smart solution that’s ready for what lies ahead.
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data, technology, storage, best practices, best solutions
    
CDW
Published By: Financial Force     Published Date: Dec 01, 2017
Download this guide to review three major pain points that companies are facing as they prepare for the new revenue recognition standards-ASC 606 and IFRS 15- as they are fast approaching.
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Financial Force
Published By: FinancialForce     Published Date: Dec 01, 2017
Download this guide to review three major pain points that companies are facing as they prepare for the new revenue recognition standards-ASC 606 and IFRS 15- as they are fast approaching.
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FinancialForce
Published By: Abacus Labs     Published Date: Jan 11, 2019
Artificial intelligence is no longer the stuff of science fiction. Led by advances being made in academia and Silicon Valley, computing power is growing at an unprecedented and accelerating rate. As AI becomes more prevalent in finance software, the question facing you, the finance leader, isn’t whether it will change your job, but how to prepare for its arrival. This paper is a primer designed to help you develop an AI strategy for your finance team. You’ll understand key concepts about this revolutionary technology, including how it works, why finance specifically stands to benefit, and how to apply AI in a way that returns the most value to your team.
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Abacus Labs
Published By: Inkling     Published Date: Aug 12, 2014
Learn about the challenges marketers are facing while creating quality digital content and see what your organization could be doing better to rectify the situation.
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inkling, publishing, content creation, digital content, content marketing, internet marketing, digital publishing, content interaction
    
Inkling
Published By: Sage     Published Date: Nov 05, 2019
Embracing the HR to People transformation in the digital world of work
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Sage
Published By: IBM     Published Date: Mar 28, 2016
In the age of the empowered individual, organizations must rethink the workplace with the employee at the center of the business. Business leaders are now facing a host of new challenges and opportunities associated with their workforces. On one hand, the demographics of their workforce are changing with a new type of employees coming on-board. At the same time, the nature of the employee relationships are rapidly changing. This session will focus on recent research from the IBM Institute for Business Value about how to make sense of these workforce changes and take actions that will benefit your organization. Join this virtual discussion between industry thought leaders to learn how to: Separate the myths from realities related to the Millennial workforce. Understand the value provided by alternative work arrangements and the independent worker. Identify opportunities for your organizations to better adapt to these shifts within the workforce.
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ibm, workforce demographics, millennial workforce, alternative work arrangements, organization opportunities
    
IBM
Published By: Quantum     Published Date: Jun 20, 2017
In the past, the production of professional quality corporate videos was delegated to outside agencies. Corporate business units hired marketing firms and video production houses because those outside agencies were the only ones with both the required expertise and the expensive equipment needed to generate high-quality results. Quantum teamed up with the Communications Media Management Association (CMMA) to survey their members—media production managers from leading enterprises—to learn more about the benefits and challenges of creating video in-house. Download the eBook, “The Changing Landscape of Corporate Video Production” to get the following questions answered and more: • Will in-house creative teams continue to ramp up in production? • What video formats are they currently producing and delivering? • How are they archiving their content? • What challenges are in-house teams facing as they generate more content? Today, that is changing. As the cost of video production technology drops, more corporations are recognizing the value of bringing production in-house. According to a recent report by Vidyard, 85% of businesses surveyed now have internal staff and resources producing videos in-house.
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change, landscape, corporate video production, quantum
    
Quantum
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