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Published By: MicroStrategy     Published Date: Nov 08, 2019
Mobile devices are part of nearly everything we do in life. Two-thirds of the world's population is connected via one of these devices; in 2020 there will be 6.95 billion mobile users worldwide, according to Statista forecast. Apple iOS and Google Android mobile devices provide on-the-go access to the vast array of applications and information that people have come to rely on. In the next decade the use of mobile devices gain intelligence likely will significantly change how an organization does its work.
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MicroStrategy
Published By: Box     Published Date: Nov 07, 2019
This IDC study represents a vendor assessment of SaaS and cloud-enabled enterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level. This assessment presents both quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting. The evaluation is based on a comprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another. It was a requirement that the content application not only runs in a cloud setting but also takes advantage of the cloud constructs such as multiregional data and process orchestration, scale and elasticity of users and data, distributed agility with edge computing, and selfservice purchasing and provisioning of modules.
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Box
Published By: Box     Published Date: Nov 06, 2019
This IDC study represents a vendor assessment of SaaS and cloud-enabledenterprise content application software vendors as of 2019 through the IDC MarketScape methodology at a worldwide level. This assessment presentsboth quantitative and qualitative characteristics of cloud content management applications in the market, as it relates to the planning, budgeting, and forecasting tasks that are typically conducted in support of managing and processing content in a global setting. The evaluation is based on acomprehensive and rigorous framework that assesses each vendor relative to the criteria and to one another.It was a requirement that the content application not only runsin a cloud setting but also takes advantage of the cloud constructssuch as multiregional data and process orchestration,scale and elasticity of users and data,distributed agility with edge computing,and self-service purchasing and provisioning of modules. To learn more download today!
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Box
Published By: Google     Published Date: Nov 04, 2019
"Gartner evaluated the cloud providers offering infrastructure as a service. Google is proud that Gartner identifies Google as one of only three Leaders in this market. Get your complimentary copy of the report to learn: Where the market stands and where it's going How the vendors scored on the various criteria Which platform solutions are best for your business Why Google was named a Leader in the Infrastructure-as-a-Service market"
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database servers, cloud database, application infrastructure, cloud database, data integration
    
Google
Published By: Salesforce     Published Date: Oct 30, 2019
For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer serviceFor the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
Please note that this piece of content is in local language. For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Salesforce     Published Date: Oct 30, 2019
For the third edition of our “State of Service” report, Salesforce Research surveyed over 3,500 customer service agents and decision makers worldwide to determine: • Service organizations’ biggest challenges and priorities • The changing role of customer service agents • The impact of artificial intelligence (AI) on the future of customer service • How mobile workers fit into modern customer service
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Salesforce
Published By: Shell U.K. Limited     Published Date: Oct 29, 2019
Effective lubrication is vital in the manufacturing industry, helping to reduce total cost of ownership (TCO) through lower maintenance costs and greater productivity. However, 6 in10 companies are unclear on how lubrication can influence unplanned down time or equipment availability. With this in mind, Shell Corena S3 RX is designed to offer companies a straightforward solution to the most pressing concerns experienced in manufacturing operations. Marking it the first gas-to-liquids compressor oil to enter the market, Shell Corena S3 RX offers: longer oil life; reduced oil carryover; and improved efficiency, driving your equipment to become more productive over the long-term and subsequently reducing TCO. Created in collaboration with OEMs and customers, Shell’s range of lubrication products are designed with manufacturers in mind and have resulted in at least £139 million savings to customers worldwide. Read the Shell Corena S3 RX brochure Read our General Manufacturing Total Co
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Shell U.K. Limited
Published By: Schneider Electric     Published Date: Oct 28, 2019
Colocation facilities are rapidly designing and building new facilities in order to capitalize on market opportunity. Getting the facility up and running is the first challenge. The second? Recruiting, training, and retaining qualified data center staff. In this webinar, co-hosted by Tony DeSpirito, VP & General Manager Data Center Operations at Schneider Electric, & Brian Gisi, Infrastructure Management & Services Manager at IBM, to access field-tested methods & strategies that can help you: Overcome the worldwide shortage of experienced data center professionals Understand how out-tasking data center operations can benefit you & your clients Identify key characteristics of a strong data center operations partner
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data center,  business growth,  schneider electric
    
Schneider Electric
Published By: Shell U.K. Limited     Published Date: Oct 28, 2019
Effective lubrication is vital in the manufacturing industry, helping to reduce total cost of ownership (TCO) through lower maintenance costs and greater productivity. However, 6 in10 companies are unclear on how lubrication can influence unplanned down time or equipment availability. With this in mind, Shell Corena S3 RX is designed to offer companies a straightforward solution to the most pressing concerns experienced in manufacturing operations. Marking it the first gas-to-liquids compressor oil to enter the market, Shell Corena S3 RX offers: longer oil life; reduced oil carryover; and improved efficiency, driving your equipment to become more productive over the long-term and subsequently reducing TCO. Created in collaboration with OEMs and customers, Shell’s range of lubrication products are designed with manufacturers in mind and have resulted in at least £139 million savings to customers worldwide. Read the Shell Corena S3 RX brochure Read our General Manufacturing Total Co
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Shell U.K. Limited
Published By: KPMG     Published Date: Oct 15, 2019
The asset and fund management industry has grown signifcantly in the last decade, with surveys indicating about 65 percent growth since 2007, to over USD 80 trillion in assets under management worldwide. As its importance to the world financial system – linking those with money to invest with enterprises and activities that require funding – is increasingly recognized, so both the industry and the regulators that police the sector become more prominent. The industry and regulators are coming under pressure from a range of “external” voices – demanding investors and consumer groups, clamoring political and economic needs, changing priorities and hopes of civil society, an increasingly noisy press, the explosion in social media and the rapid growth of new technologies. This sea of voices is directly influencing the regulatory agenda and increasing expectations on the industry. A fundamental rethink of firms’ mindset and investment offerings is required.
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KPMG
Published By: Amazon Web Services EMEA     Published Date: Oct 07, 2019
Application development has become core to business success. As a result, application developers have emerged as precious assets not just inside their companies, but across the global economy. According a report from Stripe, these developers have the potential to collectively raise worldwide GDP by $3 trillion over the next decade—which is why keeping them productive and professionally fulfilled is more important than ever
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Amazon Web Services EMEA
Published By: Workday APAC     Published Date: Oct 07, 2019
Retailers worldwide are finding success in the cloud. Check out this blog to learn how smarter back-office technology can help you better attract, engage, and retain your workforce.
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Workday APAC
Published By: Group M_IBM Q4'19     Published Date: Sep 26, 2019
IBM has been named a Leader in Gartner's Magic Quadrant for Data & Analytics Services. According to the report, by 2022, 90% of corporate strategies are expected to view information as a critical enterprise asset, and analytics as an essential competency. Data and analytics service providers can help leaders accelerate and transform their ability to deliver data-driven insights and innovation solutions to businesses. Get complimentary access to Gartner's latest Magic Quadrant report for Data & Analytics Service Providers.
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Group M_IBM Q4'19
Published By: SAP Concur     Published Date: Sep 25, 2019
"This IDC study reviews the competitive market for travel and expense management software in 2018. ""Industry leaders need to leverage advanced technologies to augment their capabilities for streamlining approvals, combating fraud, and maintaining compliance. Many of these technologies have taken large leaps forward in terms of usability and accuracy over the past 24 months,"" said Kevin M. Permenter, research manager for Enterprise Applications with IDC. There is no magic formula to rid the business of the burden of noncompliance. Download this report to find out how organisations can minimize risk for noncompliance and fraud amidst rapid international growth. "
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SAP Concur
Published By: Adobe     Published Date: Sep 23, 2019
The most important component for brand relevance and long-term customer relationships is the ability of an organization to deliver captivating experiences that feel personal, every time. Roughly 90% of senior marketers worldwide are implementing personalization strategies…but only 6% rate their strategy as advanced. Winning this race to delivering authentic personalization requires more than a random mix of technology tools. You need a strong web experience foundation that fuels your personalization strategy. Using a variety of digital marketing tools may help you perform specific functions well, but without having them talk to each other, it’s difficult to personalize experiences—which leaves you defaulting to static web pages with generic information. Using the support of a rock-solid web foundation, you can bring uniformity to your digital properties and over just the right experiences to your customers again and again.
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Adobe
Published By: Adobe     Published Date: Sep 23, 2019
While having the right tech is key to delivering great experiences, an equally important part of the equation is having the right people, processes and org structures. WHY SHOULD THE TARGET AUDIENCE CARE? Getting value from MarTech investments is top of mind for Marketing Professionals worldwide, and the number one impediment to value realization is the fact that their organizations are not properly set up to fully utlize the tools at their disposal in an effective way. Getting the “people” side of the equation right can be make all the difference in pulling ahead from competitors that are still figuring it out. SUPPORTING CONCEPTS Three best practices to design your org for successful experience delivery: Cultivate the right skills and find the right talent for customer obsession Set up org structures that encourage cross channel collaboration Embrace the possibility of using external support to address the challenges of change management
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Adobe
Published By: Adobe     Published Date: Sep 23, 2019
The Digital Trends 2019 survey closed with more than 12,500 responses worldwide! The results are in for 2019 and once again, businesses have their sights set on improving customer experience. Data continues to dominate, with an understanding that smarter use will lead to greater rewards. Data ownership and compliance are top-of-mind. And technological advances are an exciting prospect for many. But some need more guidance to understand the benefits for their business. Discover what your top digital priorities for 2019 should be with the 2019 Digital Trends report by Econsultancy in association with Adobe. 4 KEYPOINTS Key topics that you’ll read more about in this year’s report: • Optimising customer experience and delivering personalised experiences in real time. • Using data better for smarter audience segmentation and targeting. • Be wary of walled gardens. Control and own the data, and always be compliant. • Automation is the future. Understand the benefits, learn how to u
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Adobe
Published By: Adobe     Published Date: Sep 23, 2019
No matter where they are, your customers expect you to be there too, offering fluid, consistent experiences across channels SUPPORTING CONCEPTS: Customer choices continue to expand - 5.5 million new smart things are connected every day, and by 2020, Gartner predicts there will be 20.8 billion connected things worldwide. 76% of marketers agree that personalization is driving increased need for more assets. 88% of marketers agree that they need an easier way to discover and share assets that generate the best engagement. With a hybrid content and experience solution, Synopsys saw: o A 40% increase in productivity o Reduction from 2 weeks to 2 hours to restructure content WHY SHOULD THE TARGET AUDIENCE CARE? Companies need to transform their businesses to meet the demands of customers in an omnichannel world.
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Adobe
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 19, 2019
"Safeguarding the identity of users and managing the level of access they have to critical business applications could be the biggest security challenge organizations face in today’s assumed- breach world. Over 6,500 publicly disclosed data breaches occurred in 2018 alone, exposing over 5 billion records—a large majority of which included usernames and passwords.1 This wasn’t new to 2018 though, as evidenced by the existence of an online, searchable database of 8 billion username and password combinations that have been stolen over the years (https://haveibeenpwned.com/), keeping in mind there are only 4.3 billion people worldwide that have internet access. These credentials aren’t stolen just for fun—they are the leading attack type for causing a data breach. And the driving force behind the majority of credential attacks are bots—malicious ones—because they enable cybercriminals to achieve scale. That’s why prioritizing secure access and bot protection needs to be part of every organ
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F5 Networks Singapore Pte Ltd
Published By: Amazon Web Services APAC     Published Date: Sep 19, 2019
In January 2016, the Federal Risk and Authorization Management Program released a draft of its high-impact baseline for moving federal data to the cloud. Not long after, Amazon Web Services (AWS) accepted an offer to pilot the new security threshold. AWS worked with FedRAMP to develop a set of standards under which highly sensitive government data could securely migrate into cloud environments. If ever you doubted that cloud computing was the new frontier for federal data and software management, look around. Over 2,300 government agencies worldwide have already migrated to the AWS Cloud. And in the U.S., this will only increase with the release of FedRAMP’s high baseline standards. Previously, CSPs could only become certified at a low or moderate baseline under FedRAMP, meaning agencies had no security baseline from which to spring their sensitive data into the cloud. These new standards effectively represent the fall of the final formal barrier to federal cloud computing. Terabytes o
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Amazon Web Services APAC
Published By: Gigamon     Published Date: Sep 03, 2019
Banking institutions worldwide are expanding their digital capabilities to meet evolving customer expectations and keep pace with new digital banking trends. As financial services firms increasingly embrace a multicloud strategy to achieve greater agility and cost savings, pervasive visibility across data centres and cloud environments is paramount to meet evolving security and compliance requirements.
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Gigamon
Published By: Trend Micro     Published Date: Aug 07, 2019
As the threat landscape evolves, organizations have accepted the fact that they have to take a more proactive detection approach to advanced threats rather than relying on traditional defenses. As a result, customers have turned to detection and response tools that allow for proactive “hunting” for Indicators of Attack (IoA) and reactive “sweeping” for indicators of compromise (IoCs). Once found, those tools are required to automatically respond to attacks or to at least provide for an action from the Incident Response (IR) staff. Unfortunately, due to the number and complexity of both these attacks and the detection/response tools, organizations struggle to hire enough qualified staff and stay on top of the discovered threats. This is compounded by a worldwide cybersecurity skills shortage. Managed detection and response (XDR) provides advanced threat hunting, detection, and response as a service to organizations that seek assistance for their own IR staff, or for those who wish to o
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Trend Micro
Published By: SAP Concur     Published Date: Aug 07, 2019
"Analyst Report: New growth strategies from cost-conscious businesses Use these insights to navigate business expansion and growth New research from Oxford Economics shows why “cost-conscious” SMBs are growing more successfully than their peers…(hint: more efficient cash flow management). Dig deeper into the data, and you’ll discover why some peers excel at business growth by using processes and tools that allow them to: • Why spending control is linked to smart business expansion • How spend management can improve agility and responsiveness • Which processes to automate for continued growth"
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SAP Concur
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