solution center

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Published By: Google - SAP     Published Date: Nov 13, 2019
Configure, price and quote (CPQ) application suites enable sales organizations to streamline and optimize the creation of quotes and orders for complex, configurable products or services. CPQ application suites exist within a larger ecosystem enabling the quote-to-cash business process. Leading CPQ solutions support the: Selection of products Configuration of products Pricing of products Creation and negotiation of quotes Capture of orders across multiple channels of customer interaction Most CPQ solutions support multiple channels. Those channels include direct sales, the contact center, points of sale, resellers and customer self-service. Gartner clients consistently request cloud solutions when evaluating CPQ vendors and their offerings. Consequently, the CPQ vendors included in this Magic Quadrant all offer cloud-deployed solutions that provide out-of-the-box support for sales force automation integration, product selection, configuration of options, pricing and proposal generation
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Google - SAP
Published By: HERE Technologies     Published Date: Oct 23, 2019
Public safety organizations are trying to optimize their dispatch centers in order to minimize response times and maximize the total number of lives saved. Most of these organizations, however, are still using legacy location technology that does not properly address some key factors. As one of the world’s leading location platforms, HERE shares insights and solutions to address the 3 main factors currently affecting the speed and efficiency of most emergency dispatch center operations
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HERE Technologies
Published By: MuleSoft     Published Date: Oct 10, 2019
Many businesses are now considering various options as they migrate to SAP S/4 Hana. Numerous organizations rely on SAP platform solutions, many of which were implemented during the late 1990s and early 2000s. By 2025, SAP will end mainstream maintenance on all instances of ERP installations forcing enterprises to migrate to SAP S/4HANA, or re-implement complex ERP installations, which can come with many challenges. Read this whitepaper, written in collaboration with Capgemini, to learn: How to prove the business value of a migration to SAP S/4HANA. Why an API-led architecture is the best approach for SAP S/4HANA integration with existing systems, providing agility and shielding an organization’s technology stack from future changes to other systems. The main principles of a Center for Enablement (C4E) and how it enables enterprises to implement software design with governance and high delivery speeds.
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MuleSoft
Published By: AWS     Published Date: Oct 07, 2019
Armor provides a managed Security-as-a-Service (SECaaS) solution that helps strengthen and unify your AWS, on-premises, and hybrid security to enable rapid detection, prevention, and response to cyberthreats in real time—typically with a lower TCO. Armor’s protection can be deployed quickly to help boost application availability. This can also play a role in increasing the visibility and overall security awareness across all your apps, no matter where they reside, because they are always operational. This solution also puts the tools—like a Web Application Firewall—in place to provide appropriate protection while being managed from a single pane of glass. Your organization can also continue using your existing security resources because Armor provides the integration to unify their offerings with the tools you already have in place. In addition, Armor’s Security Operation Center (SOC) is incorporated to reduce high threat dwell times (the amount of time a threat has undetected access t
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AWS
Published By: Intel     Published Date: Sep 27, 2019
As data constantly changes and expands, data centers increasingly face capacity, performance, and cost limitations related to existing memory and storage solutions. Intel Optane data center (DC) technology addresses these challenges by placing data closer to the CPU and closing the gap between traditional memory and storage options, thus transforming the memory and storage tier.
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Intel
Published By: Intel     Published Date: Sep 27, 2019
As the first major memory and storage breakthrough in 25 years, Intel Optane technology combines industry-leading low latency, high endurance, QoS, and high throughput that allows the creation of solutions to remove data bottlenecks, and unleash CPU utilization. With Intel Optane technology, data centers can deploy bigger and more affordable datasets to gain new insights from large memory pools. Here are just ten way Intel Optane technology can make a difference to your business. To find out more download this whitepaper today.
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Intel
Published By: Group M_IBM Q4'19     Published Date: Sep 25, 2019
According to the latest research from Gartner, SOAR solutions are gaining visibility and real-world use driven by early adoption to improve security operations centers (SOCs). The first market guide from Gartner to cover the SOAR solution market provides analysis and direction on the current state of the SOAR market, as well as recommendations and key findings to help security and risk management leaders evaluate how a SOAR solution can improve their ability to prioritize security operations activities, formalize triage and incident response, and automate response.
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Group M_IBM Q4'19
Published By: Group M_IBM Q3'19     Published Date: Sep 04, 2019
In the last few years we have seen a rapid evolution of data. The need to embrace the growing volume, velocity and variety of data from new technologies such as Artificial Intelligence (AI) and Internet of Things (IoT) has been accelerated. The ability to explore, store, and manage your data and therefore drive new levels of analytics and decision-making can make the difference between being an industry leader and being left behind by the competition. The solution you choose must be able to: • Harness exponential data growth as well as semistructured and unstructured data • Aggregate disparate data across your organization, whether on-premises or in the cloud • Support the analytics needs of your data scientists, line of business owners and developers • Minimize difficulties in developing and deploying even the most advanced analytics workloads • Provide the flexibility and elasticity of a cloud option but be housed in your data center for optimal security and compliance
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Group M_IBM Q3'19
Published By: AWS     Published Date: Jul 24, 2019
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
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AWS
Published By: ttec     Published Date: Jul 24, 2019
Omnichannel is one of those words everyone uses, but few use correctly. It’s not another word for multichannel. It’s a different state of existence. In our experience, multichannel is the ability to interact with customers across many different channels, but not necessarily in a cohesive fashion. As new channels become available, they are “bolted on” to existing customer experience infrastructure such as CRM or customer support systems. Too frequently, the management of these channels becomes siloed (web versus in-store sales, for example). The effect of this from the customer experience standpoint can be disjointed and jarring. For example, the resolution of an issue following a customer conversation with an associate in the contact center may not be reflected when the customer goes online or into a store. Yet the ability to offer multichannel service experience is table stakes for today’s business. If you’re not available in the channels where customers want you to be, you cease to b
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ttec
Published By: Flexential     Published Date: Jul 17, 2019
In a data environment that’s become increasingly centralized by public cloud services, the “edge” is emerging as a critical solution for reducing latency for network-based services. Consumption habits of services and the need for analytics are shifting beyond core population centers, becoming local and even hyper-local within a region or city. As the online population continues to grow and new services emerge, the ability to handle data traffic securely – close to the customer or application – will become a common pattern for the new service evolution.
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Flexential
Published By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
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AWS
Published By: VMware     Published Date: Jun 21, 2019
Prime your business for growth with a software-defined approach. The current business-enterprise climate demands robust connectivity and delivery in services. As IT executives continue to invest in integrated infrastructure, companies that remain committed to hardware-centric infrastructure are being left behind and subsequently are exposing their enterprises to risk and loss. Liabilities include time wastage and financial costs in the management and maintenance of legacy infrastructure, creating a deficit in executives’ energy when it comes to innovation and future planning. VMware’s Hyperconverged Infrastructure (HCI) is a malleable, sophisticated solution which facilitates the vital transition from physical to virtualized storage solutions. HCI is the foundation for the Software-Defined Data Center (SDDC) destined for leading enterprise operations.
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VMware
Published By: Google - SAP     Published Date: Jun 20, 2019
In today’s competitive world, customers have more choices than ever before, they have less patience in meeting their needs and they are eager to share their experiences -whether good or bad. With SAP Customer Experience service solutions, organizations can give their customers the right service on the right channel, delivering an excellent customer service experience at every point in their journey. In a 2017 Total Economic Impact study, Forrester Consulting found that a composite organization, a B2B company with 10,000 employees and 100,000 calls per month, realizes the following benefits when they invest in SAP Hybris Cloud for Customer, now part of the SAP Service Cloud: ? 363% ROI ? Increased service and field representative efficiency by 40% ? Raised income from upsell by 19% ? Reduced call center operational costs by 42% Want more details? Download the Forrester study commissioned by SAP. The Total Economic Impact of SAP Hybris Cloud for Customer (now part of SAP Service Clou
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Google - SAP
Published By: Genesys     Published Date: Jun 19, 2019
With a proven customer experience platform and provider, you can overcome the limitations of legacy contact center technology and meet the needs of your customers –today and tomorrow. And, you’ll avoid the risk and uncertainty of maintaining an outdated contact center, from challenges that affect service quality to time-consuming and costly upgrades. It’s time to move forward. Read this ebook to learn: Steps to mitigate risk by minimizing your reliance on aging technology Proven and successful deployment options and migration strategies How to migrate at your own pace Benefits of adding the Genesys customer experience platform and solutions to your existing contact center environment
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys
Published By: HERE Technologies     Published Date: Jun 14, 2019
Public safety organizations are trying to optimize their dispatch centers in order to minimize response times and maximize the total number of lives saved. Most of these organizations, however, are still using legacy location technology that does not properly address some key factors. As one of the world’s leading location platforms, HERE shares insights and solutions to address the 3 main factors currently affecting the speed and efficiency of most emergency dispatch center operations.
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mapping, public saftey, location data
    
HERE Technologies
Published By: Citrix Systems     Published Date: Jun 04, 2019
As companies scale, they add solutions leaving employees having to deal with multiple gateways or access points to get to their applications, apps, and data. It creates a poor user experience, slows productivity, and opens organizations to security risks. With Citrix Workspace, IT is able to simplify connections with remote access while maintaining security and control. Download our e-book and find out how we can: Provide users with one access point and single sign-on (SSO) Ensure secure access to apps in the data center, cloud, or delivered as SaaS applications across any device Help IT reduce complexity and meet compliance and security policies
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Citrix Systems
Published By: Larsen & Toubro Infotech(LTI)     Published Date: May 30, 2019
Leading technology conglomerate had to renew the current data center agreement, also it was no longer strategic to maintain their own hardware. LTI partnered with Oracle and helped in designing and executing the migration plan that would ensure Zero business disruption without stringent timeline. LTI leveraged a toolkit built by its in-house, dedicated Oracle Innovation and Solution Center (OISC) to help ensure an error-free migration. Benefits i. $1 M Overall Cost saving ii. 40% reduced TAT Download full case study.
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Larsen & Toubro Infotech(LTI)
Published By: CoreSite     Published Date: May 29, 2019
This research report shows the statistics behind U.S. based Media and Entertainment organizations’ adoption of data storage and compute solutions. Touching on the latest trends and specifically researched for the IT departments to see how their peers and competitors are investing to reach future business and technology goals.
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colocation, interconnection, scalable, solutions, data, data store, data storage, compute
    
CoreSite
Published By: VMware SD-WAN by VeloCloud     Published Date: May 21, 2019
Over the last couple of years SD-WAN technology has matured into a mainstream solution. Yet, the most appropriate migration path is not always clear. While there are many considerations to balance during a migration, the enduring benefit of an SD-WAN architecture is simplification: branch design, data center design, routing, edge platform choices, security choices, management. To ensure an understanding of the fundamental concepts, let’s quickly discuss the architecture and components of SD-WAN, and then move on to cover the best practices of various aspects of an SD-WAN migration
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VMware SD-WAN by VeloCloud
Published By: VMware     Published Date: Apr 09, 2019
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future.
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VMware
Published By: Schneider Electric     Published Date: Mar 28, 2019
To win the colocation race you need to be faster, reliable, innovative and efficient –all while making smarter design choices that will ensure positive returns. Customers are demanding 100% uptime and always-on connectivity –be it small enterprises to large Internet Giants–and colocation providers need to meet these expectations. The growing adoption of prefabricated data centers allows just that. With the undisputed benefits of prefab modules and building components(like speed or quality),colocation providers can manage their business today, and deploy faster in the future. Chris Crosby, CEO for Compass Datacenters, is well-known for his expertise in the data center industry. From its founding in 2012, Compass’ data center solutions have used prefabricated components like exterior walls and power centers to deliver brandable, dedicated facilities for colocation providers. Prefabrication is the central element of the company’s “Kit of Parts” methodology that delivers customizable data center solutions from the core to the edge. By attending this webinar, colocation providers will: • understand the flexibility and value delivered via the use of prefabricated construction • Hear the common misperceptions regarding prefabricated modules and data center components • learn how prefabricated solutions can provide more revenue generation capability than competing alternatives • know what key things to consider when evaluating prefabricated data center design
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data centers, colocation provider, schneider electric, - modular data centers, prefabricated data center
    
Schneider Electric
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Mar 28, 2019
Leading technology conglomerate had to renew the current data center agreement, also it was no longer strategic to maintain their own hardware. LTI partnered with Oracle and helped in designing and executing the migration plan that would ensure Zero business disruption without stringent timeline. LTI leveraged a toolkit built by its in-house, dedicated Oracle Innovation and Solution Center (OISC) to help ensure an error-free migration. Download complete case study.
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Larsen & Toubro Infotech(LTI)
Published By: Cisco     Published Date: Mar 22, 2019
Cisco ACI, the industry-leading software-defined networking solution, facilitates application agility and data center automation. With ACI Anywhere, enable scalable multicloud networks with a consistent policy model, and gain the flexibility to move applications seamlessly to any location or any cloud while maintaining security and high availability.
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Cisco
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