insurance

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Published By: E-SignLive by Silanis     Published Date: Jan 29, 2014
In property and casualty insurance, closing new business quickly is key. The longer you leave documents on the kitchen table for signature, the higher the risk of drop-off. Today, people are online. That’s where they want to do business, and they are rewarding carriers and agents who can provide a fast and convenient digital experience. This eBook shows you how P&C companies of all sizes are using electronic signature technology get documents securely signed online – on any mobile device or computer, from anywhere, in minutes.
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silanis, e-signatures, electronic signatures, insurance, property, casualty, security, legality, mobility, digital signatures, paperless, p&c agents, process improvement
    
E-SignLive by Silanis
Published By: uberVU via HootSuite     Published Date: Jan 17, 2014
Customers now expect the same level of service on social media from financial firms, insurance providers, and other regulated enterprises as they receive from technology and retail companies. But without the right compliance controls in place, your organization could violate customer privacy rules and other regulatory guidelines. Are you taking the right steps to ensure compliance?
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compliance, social media, social media management, enterprise, hootsuite
    
uberVU via HootSuite
Published By: Eloqua     Published Date: Dec 17, 2013
There’s been a shift in how consumers go about finding new financial and insurance services and products, and that shift requires a new marketing ideology. The Modern Marketer follows new processes and uses new tools and technologies in order to reach results.
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oracle, marketing automation, financial services, financial and insurance services, marketing ideology
    
Eloqua
Published By: Eloqua     Published Date: Dec 17, 2013
Powering Marketing Transformation: The Five Tenets of Modern Marketing in Financial Services and Ins.
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oracle, modern marketing, financial services, insurance, compliance, marketing transformation
    
Eloqua
Published By: Eloqua     Published Date: Dec 17, 2013
Making Momentum Happen: Change Management for Financial Services and Insurance Marketing.
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oracle, financial services, marketing, insurance marketing
    
Eloqua
Published By: Eloqua     Published Date: Dec 17, 2013
Nine Steps for Managing Change: Best Practices for Financial Services and Insurance Organizations.
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oracle, managing change, best practice, insurance, oracle eloqua, marketing cloud service
    
Eloqua
Published By: Eloqua     Published Date: Dec 17, 2013
Changing buyer habits combined with reduced resources mean that organizations in the financial services and insurance industries are looking for new technologies that will meet evolving customer demands and increase overall efficiency.
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oracle, financial services, marketing, insurance industries
    
Eloqua
Published By: IBM     Published Date: Nov 12, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: Brainshark     Published Date: Oct 16, 2013
Banking, insurance, securities and investment firms are challenged to keep employees, broker dealers, investors and others current in a world of constant change. Enabling video and mobile communications is the most efficient way to clearly communicate and stay ahead of competitors and changing regulations. Discover how 8 out of the top 10 US financial institutions use Brainshark communications to increase compliance, decrease risks, and lower the costs of communications.
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finance, financial services, banking, investment, insurance, broker, credit union, banks, compliance, audit, sales, training, communications, certification, powerpoint, ppt, presentation, training video, partner training, brainshark
    
Brainshark
Published By: e-SignLive     Published Date: Oct 11, 2013
While we tend to think about mobility largely as a consumer phenomenon, it is also changing how the workforce carries out business. With so much being done beyond traditional office walls, many insurance companies, financial service organizations and even government agencies are adopting mobile tablets and smartphones as productivity tools for agents, representatives and personnel, and developing enterprise apps for these devices.
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ipad, mobility, apple, e-signatures, esign
    
e-SignLive
Published By: IBM     Published Date: Oct 10, 2013
Zurich Insurance suffered a major flooding incident in 2011 that put their office out of commission for almost a month. The company invoked its disaster recovery plan and moved 120 staff to IBM’s Damastown Technology Campus. Read the case study to find out how planning and working with IBM helped Zurich Insurance cope with this serious incident.
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disaster recovery, zurich insurance, flooding, recovery, natural disaster, disaster recovery plan, ibm
    
IBM
Published By: E-SignLive by Silanis     Published Date: Oct 02, 2013
While we tend to think about mobility largely as a consumer phenomenon, it is also changing how the workforce carries out business. With so much being done beyond traditional office walls, many insurance companies, financial service organizations and even government agencies are adopting mobile devices as productivity tools and developing enterprise apps for these devices. Electronic signature technology is pivotal to enabling mobile transactions beyond just informational apps. Not only in terms of straight-through processing (STP), but also for full compliance, legal enforceability and record retention. With most organizations’ mobile strategies still in the early stages, this article provides a starting point to help you better understand mobile e-signatures for business. It reviews the top 10 capabilities that businesses need in order to properly equip their customer-facing workforce with mobile e-signing.
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ipad, mobility, apple, e-signatures, esign, marketing, enterprise, cio, information technology
    
E-SignLive by Silanis
Published By: IBM     Published Date: Sep 30, 2013
Insurers are discovering the power of conjoining advanced technologies for collaboration, social media and mobile with business processes. The result is social business, which embeds advanced technology tools, media and practices into the ongoing activities of the organization. Social business reaches across the enterprise and then extends to customers and partners. Read this white paper to learn more.
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ibm, social business, insurance, social media, media technology, it platforms, customer service
    
IBM
Published By: Interactive Intelligence     Published Date: Sep 11, 2013
Contact centers have long played a vital role in the insurance industry. Prospects and customers use them to get product information and quotes and then submit applications. Insurance agents and advisors rely on contact centers to tap into expertise and handle business and technical issues. Policyholders and members make inquiries or changes to their policies, or conduct financial transactions. Claimants call in to report accidents and check on the status of their claims. The list could go on, but the meaning is clear. Contact centers are major contributors to many key parts of the insurance business, especially the parts that require direct interaction with customers or agents. As a result, contact centers now play a critical role in an insurer’s journey toward becoming more customer-centric.
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interactive intelligence, contact centers, insurance industry, prospects, customers, product information, quotes, members, handling business
    
Interactive Intelligence
Published By: CBIZ     Published Date: Aug 27, 2013
With so many provisions and rules involved in the Affordable Care Act, it’s easy to get confused about what takes effect when. This timeline covers from 2010 through 2018 in a clear, 1-page layout. It also indicates what provisions apply to all plans and those which apply only to non-grandfathered plans.
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timeline, aca timeline, patient-centered outcome research fee, fsa cap, summary of benefits coverage, notice of marketplace options, health care reform, affordable care act, aca, shared responsibility, grandfathered, waiting period, pre-existing conditions, annual limits, advance notice, exchange, federal marketplace, transitional reinsurance fee, public marketplace, individual mandate
    
CBIZ
Published By: CBIZ     Published Date: Aug 27, 2013
Are you prepared for health care reform? This 3-page checklist guides you through the general compliance requirements of the Affordable Care Act (ACA) to help you prepare now for 2014 and beyond. The checklist is broken down into five categories: 1. Health Plan Action Items; 2. Employer Tax Changes; 3. Fees and Filings; 4. Shared Responsibility Employer Preparation; and 5. ACA Provisions beyond 2014.
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health care reform, health reform checklist, affordable care act, aca, shared responsibility, grandfathered, waiting period, summary of benefits and coverage, filing for erisa, preexisting conditions, annual limits, advance notice, mlr rebate, exchange, medicare witholding, pcori, transitional reinsurance fee, fsa plan documents, benefit plan review, public marketplace
    
CBIZ
Published By: Teradata     Published Date: Jul 30, 2013
This paper examines the obstacles that make interactive customer management a challenge for many insurance carriers. It describes how they can create a more customer-centric business by using a sophisticated analytics platform to uncover valuable insights into their business and provides concrete examples of specific areas where insurers gain value. The adoption of a customer-centric approach need not be accomplished all at once. Rather, it can be managed and self-funded by following a roadmap that delivers incremental capabilities and revenue.
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insurance policies, integrated data warehousing, interactive customer management, customer management, insurance carriers
    
Teradata
Published By: IBM     Published Date: Jun 26, 2013
How security and business continuity can shape the reputation and value of your company.
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risk, banking, business continuity, security, insurance
    
IBM
Published By: Teradata     Published Date: Jun 12, 2013
Nationwide Mutual Insurance Company operates in a very competitive industry, so it must constantly prepare to meet new challenges as well as build on past successes, maximizing ever asset including its information. In fact, Nationwide's vision - the recognition of its information as a strategic asset - has proved to be a key factor in the company's success. Download this paper to learn more.
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big data, big data analytics, customer relationships, customer knowledge store
    
Teradata
Published By: IBM     Published Date: May 20, 2013
Reliance Life Insurance launched a comprehensive self-service portal solution that has enabled it to expand rapidly and cost effectively in India’s burgeoning life insurance market, and gain market insights into the kinds of offerings Indian consumers are looking for. By optimizing its product portfolio, Reliance was able to double its market share and become one of the most competitive companies. Getting the right products and features to market 50 percent faster enabled Reliance to emerge as an innovator in India’s life insurance industry.
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reliance life insurance, gaining, market, leadership, self-service, portal, solution, ibm, competitive
    
IBM
Published By: Bazaarvoice     Published Date: May 17, 2013
Learn how authentic customer feedback helps card issuers, online and retail banks, insurance companies, and credit unions drive sales, loyalty, and lifetime customer value - while remaining compliant with industry regulations.
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customer acquisition, customer retention, customer innovation, compliance, financial service providers
    
Bazaarvoice
Published By: C2C Systems     Published Date: Apr 24, 2013
Download this white paper to see how the customer can utilize PST Enterprise to centralize email for their new end user base without interruption to the end users themselves. They found the solution to be simple and leveraged its flexibility to adapt the processing to their environment via custom scripts. PST Enterprise is now core to all their email migration projects.
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f500, insurance, pst, integration, enterprise, email, solution, migration, projects
    
C2C Systems
Published By: Neustar     Published Date: Feb 27, 2013
Neustar® Information Services introduces you to the buying behaviors and patterns of today’s insurance customer and explores the recent shifts impacting the acquisition and retention of policyholders.
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web optimization, visitor experience, website customization, offer customization, website segmentation, marketing analytics, site personalization, site optimization, site customization, web messaging, landing page customization, consumer identification, consumer verification, consumer qualification, score leads, score consumers, verify leads, verify consumers, b2c, business to consumer
    
Neustar
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