solution center

Results 1 - 25 of 301Sort Results By: Published Date | Title | Company Name
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
iCruise.com, one of the largest sellers of cruises in the US, needed a total communications solution with both hosted phone service and a cloud contact center. Only 8x8 was able to deliver a complete and integrated approach to customer service
Tags : 
customer service, 8x8, integration, icruise.com, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The right contact center solution should integrate tightly with your CRM solution and add value to it. Your contact center software should be able to capture all email, chat and standard telephone interactions and link them to the customer records database. Not only does this ensure continuity in all your customer communications, it gives the CRM database more information to use in constructing a better picture of your customers’ behavior. So how do you choose the right contact center for your organization? Following are three examples of forward-thinking businesses that found the right answer with cloud communication technology.
Tags : 
contact center, crm, telephone interactions, communications
    
8x8 Inc.
Published By: 8x8 Inc.     Published Date: Aug 15, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are taking their contact centers global. This trend may be driven by several factors including entry into new markets and the consequent need to support customers and prospects in multiple regions or an acquisition that suddenly opens new geographies for business. This paper explores how a cloud contact center solution can help address key challenges of deploying a global contact center.
Tags : 
contact center, global economy, customer support, cloud offerings, 8x8
    
8x8 Inc.
Published By: ALE     Published Date: Jan 10, 2019
Departments of roads and highways around the world have begun to implement technology solutions to improve the safety of their highways, lessen congestion and manage traffic more efficiently. Intelligent Transport Systems (ITS), as these systems are known, require reliable, secure and scalable networks to link cameras, sensors, signage, signaling and vehicles to remote data centers and operation centers. These networks will be deployed in harsh environments and will pose their own unique challenges to operate, maintain and manage. In this application note, we will present the unique requirements of ITS networks and discuss how AlcatelLucent Enterprise products and technologies not only meet today’s ITS requirements, but are designed to grow and scale to meet tomorrow’s as well.
Tags : 
    
ALE
Published By: Arbor Networks     Published Date: Jan 18, 2013
This Frost & Sullivan whitepaper provides an overview of the latest DDoS attack trends, and offers examples of how cloud service and hosting providers can use Arbor Networks solutions to protect their data centers from DDoS attacks and increase revenue by offering Arbor-based, managed DDoS protection services.
Tags : 
ddos, arbor networks, cloud services, protection, data center, ddosattack, hosting provider
    
Arbor Networks
Published By: Arbor Networks     Published Date: Jan 31, 2013
This Frost & Sullivan whitepaper provides an overview of the latest DDoS attack trends, and offers examples of how cloud service and hosting providers can use Arbor Networks solutions to protect their data centers from DDoS attacks and more.
Tags : 
    
Arbor Networks
Published By: Aruba Networks     Published Date: Sep 18, 2013
In this whitepaper Gartner evaluates a variety of networking vendors providing access layer connectivity. Vendors must have an end-to-end hardware solution, but increasingly, vendor differentiation centers on network services, including guest access, onboarding, security and management tools. Read this whitepaper for more information.
Tags : 
wireless lan, infrastructure, hardware solution, network services, security, technology, best practices
    
Aruba Networks
Published By: Astrocom     Published Date: Dec 13, 2007
Enterprises with mission critical applications are exploring the benefits of disaster recovery sites for their data centers to ensure business continuity. Special network technology is needed to ensure that site failover and failback occurs reliably and predictably. An ideal solution should provide reliable network connections, manage inbound and outbound traffic over multiple WAN links, failover to a secondary data center if all links at the primary data center are down, and eliminate deployment barriers and costs of multi-homing with BGP (Border Gateway Protocol).
Tags : 
data center, datacenter, data centers, business continuity, disaster recovery, backup, recovery, failover, redundancy, high availability, astrocom
    
Astrocom
Published By: Avaya     Published Date: Jan 04, 2017
This white paper describes a sampling of popular use cases for video collaboration—expert anywhere, training, project management, remote eyes, and customer meetings—and the benefits of these applications.
Tags : 
avaya, video collaboration, communications solutions, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: Avaya     Published Date: Jan 04, 2017
This whitepaper looks at four key ways any growing business can benefit from today's new IP-based communications solutions, including taking advantage of built-in cost savings.
Tags : 
avaya, ip-based communications, communications solutions, unified communications, contact center, collaboration, midsize business solutions
    
Avaya
Published By: Avaya     Published Date: Nov 27, 2017
With Avaya, you have a complete, across-the-board solution that brings it all together. From telephony and video to mobility and contact center applications, to networking, security, and ongoing services, Avaya IP Office will help give your business a competitive edge. Let you do more, with less. Drive profitable growth, without driving up costs. Perform better now and in the future.
Tags : 
    
Avaya
Published By: AWS     Published Date: Dec 19, 2018
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
Tags : 
    
AWS
Published By: AWS     Published Date: Jul 24, 2019
Some organizations are reluctant to migrate to the cloud because they believe they will be forced to learn new skills, start using new tools, and adopt new processes. However, by deploying VMware Cloud on AWS, your organization can continue to leverage existing, familiar VMware investments. This on-demand service delivers a powerful hybrid cloud solution, combining an industry leader in virtualization, VMware, with the largest cloud provider, Amazon Web Services (AWS). One of the first solution providers to achieve the VMware Solution Competency and a participant in the AWS Partner Initiative for VMware Cloud on AWS, RoundTower is uniquely qualified to help your organization adopt and optimize VMware Cloud on AWS. Watch this webinar to see how they can extend your on-premises data center to AWS, enabling you to gain increased flexibility, a rapidly scalable environment, and faster time to innovation. Download our webinar to learn How to take advantage of flexible consumption models t
Tags : 
    
AWS
Published By: AWS     Published Date: Jul 10, 2019
Being able to monitor and respond to patient inquiries quickly and effectively is critical to creating a positive clinical experience and delivering successful products. But compiling and monitoring this data to address customer concerns in a timely way is a challenge when you have disparate sources and systems, global teams, and multiple patients. Read how a top 10 global pharmaceutical company worked with Slalom and AWS to design and implement a unified and globally distributed event and inquiry data reporting system. By combining three types of requests into one solution, the company has improved the customer experience and increased call center and data input operational efficiency by 50%. Learn how to Increase access to relevant data to help inform future or ongoing clinical trials Adapt your existing system development processes to an agile approach Engage with Slalom and AWS throughout the lifecycle of a healthcare engagement
Tags : 
    
AWS
Published By: AWS     Published Date: Oct 07, 2019
Armor provides a managed Security-as-a-Service (SECaaS) solution that helps strengthen and unify your AWS, on-premises, and hybrid security to enable rapid detection, prevention, and response to cyberthreats in real time—typically with a lower TCO. Armor’s protection can be deployed quickly to help boost application availability. This can also play a role in increasing the visibility and overall security awareness across all your apps, no matter where they reside, because they are always operational. This solution also puts the tools—like a Web Application Firewall—in place to provide appropriate protection while being managed from a single pane of glass. Your organization can also continue using your existing security resources because Armor provides the integration to unify their offerings with the tools you already have in place. In addition, Armor’s Security Operation Center (SOC) is incorporated to reduce high threat dwell times (the amount of time a threat has undetected access t
Tags : 
    
AWS
Published By: Basho     Published Date: Apr 07, 2015
This whitepaper looks at why companies choose Riak over a relational database. We focus specifically on availability, scalability, and the key/value data model. Then we analyze the decision points that should be considered when choosing a non-relational solution and review data modeling, querying, and consistency guarantees. Finally, we end with simple patterns for building common applications in Riak using its key/value design, dealing with data conflicts that emerge in an eventually consistent system, and discuss multi-datacenter replication.
Tags : 
basho, riak, relational database, nosql, common applications, simple deployments
    
Basho
Published By: Black Box     Published Date: Nov 24, 2015
Black Box can help you get the most out of your technology investment. We partner with customers to identify the right solutions for strategic IT needs that add value to your business. Our portfolios of Wired/Wireless, UCC, and IT Service solutions, and our depth of expertise, deliver positive business outcomes for evolving IT business scenarios. Black Box takes a vendor-independent approach to deliver the right solution, on the right network. Our long-term, established relationships with best-in-class IT technology providers allow us to offer objective, vendor-neutral solutions designed to meet a broad range of IT requirements. With more than 4,000 team members & 200 offices in 150 countries, we offer global capabilities with local expertise, and are committed to driving business success through IT excellence. Our passion to IT communications is unsurpassed, and we will work with you to find the ideal solution for today’s challenge while helping to anticipate tomorrow’s needs.
Tags : 
voip solutions, contact center solutions, business phone systems, ucc, it services, it solutions, it security, it infrastructure, uc solutions, mobility solutions, cloud solutions, enterprise business solutions, data center cloud service, it disaster recovery, network services, video collaboration
    
Black Box
Published By: Bright Horizons     Published Date: Dec 14, 2016
New Data from the 2016 Modern Family Index shows turnover is a real risk for a large portion of today’s workforce: new parents.
Tags : 
work-life balance, working parents, employer solutions, family-friendly workplace, employee well-being, workforce productivity, retention, engagement, recruitment, child care, back-up child care, child care centers, dependent care
    
Bright Horizons
Published By: Business.com     Published Date: Nov 06, 2012
Getting the most from inbound call centers requires that you address inefficiencies. Here are the five questions that will help you determine how inefficient your call center really is.
Tags : 
inbound call centers, sales, call center solutions, call center management, call center software
    
Business.com
Published By: Butler Technologies     Published Date: Jul 03, 2018
This paper discusses the need to own and and use basic fiber test solutions in the datacenter.
Tags : 
    
Butler Technologies
Published By: CA Virtualization/Automation     Published Date: Oct 18, 2010
To handle the demands of modern business, CIOs must manage their internal data centers more effectively and learn how to leverage public cloud resources. The solution: a hybrid cloud strategy facilitated by a dynamic data center.
Tags : 
role automation, driving, data center automation, cloud computing, hybrid, cloud, data center
    
CA Virtualization/Automation
Published By: CA WA 2     Published Date: Sep 29, 2008
Forrester evaluated leading Data Center Automation (DCA) solutions across approximately 80 criteria. CA was named as a leader in this Wave evaluation. The report states: “Recently, CA introduced its Data Center Automation Manager, which is part of its dynamic and virtual systems management solution and is directed at the automation of the data center.
Tags : 
ca wa, computer associates, forrester, data center, datacenter, data center automation, dca
    
CA WA 2
Published By: Cambium Networks     Published Date: Oct 03, 2016
Cambium Networks’ fixed wireless broadband solutions provide an attractive ROI for electric utilities when replacing leased-lines for: Redundant backbone IP network rings Smart meter and distribution automation aggregation transport Transport for substation and distribution SCADA data Remote office connectivity Mobile WiFi connectivity in substations and operation centers Download this white paper to learn more.
Tags : 
wireless broadband, roi, mobile wi-fi connectivity, smart meter
    
Cambium Networks
Published By: CDW     Published Date: Nov 12, 2012
You've dipped your toe into the virtualization waters, and now you'd like to learn how you can dive in and fully reap the money-saving and business-building advantages.
Tags : 
server virtualization, it infrastructure, virtualization solutions, data center
    
CDW
Published By: CDW     Published Date: Jun 08, 2015
As converged infrastructure solutions become more capable, CIOs are opting to reduce their reliance on do-it-yourself data centers.
Tags : 
converge, infrastructure, data center
    
CDW
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13    Next    End
Search      
Already a subscriber? Log in here
Please note you must now log in with your email address and password.