increased challenges

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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
The migration of contact centers from on-premises to the cloud is well underway and dramatically changing how companies deliver customer experience. That’s the conclusion of this 2016 survey by 8x8 and the Contact Center Network Group (CCNG) of 154 contact center professionals in the U.S. and UK. The November 2016 survey results uncover a range of trends and opportunities that highlight the importance of analytics, the increase in remote working, and the integration of more non-voice channels into the contact center. Download this complimentary report to learn: Major business drivers that are leading contact centers to cloud Surprising top method for measuring and improving agent performance Concerns and obstacles around moving to the cloud Increased prevalence of remote working and key challenges reported The most popular non-voice channels contact center managers would like to incorporate
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cloud contact center, ccng, analytics. remote working, non-voice channels
    
8x8 Inc.
Published By: Adobe     Published Date: Aug 14, 2014
Adobe received the highest score for current digital experience (DX) delivery offerings in The Forrester Wave™: Digital Experience Delivery Platforms, Q3 2014 report. And, we’re continuing to innovate. Since the evaluation, we’ve launched several new capabilities that include richer support for mobile apps, increased usability through visual workflows, and a master marketing profile. Read the report to see why Adobe was named a Strong Performer and to learn more about: -The DX challenges that companies face and how they’re addressing them -The array of tools and technologies available in digital experience delivery platforms -The journey to unified, cross-channel digital experiences “Strategically, Adobe differentiates with its vision of the connective tissue between its tools, and its aim for single customer profile.” – Forrester Research, Inc.
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digital experience, delivery platforms, mobile apps, software vendors
    
Adobe
Published By: Alert Logic     Published Date: May 23, 2019
Organizations continue to adopt cloud computing at a rapid pace to benefit from increased efficiency, better scalability, and faster deployments. As more workloads are shifting to the cloud, cybersecurity professionals remain concerned about security of data, systems, and services in the cloud. To cope with new security challenges, security teams are forced to reassess their security posture and strategies as traditional security tools are often not suited for the challenges of dynamic, virtual and distributed cloud environments. This technology challenge is only exacerbated by the dramatic shortage of skilled cybersecurity professionals.
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Alert Logic
Published By: Arcserve     Published Date: Jun 11, 2014
Virtualization has without doubt enabled IT organizations to obtain maximum efficiency from their physical hardware, but virtualization has also increased the complexity these organizations have to manage, and that includes data protection. This paper discusses some of the hidden complexities virtualization introduces to backup and recovery requirements, and the challenges created when backup involves a combination of physical servers and virtual machines. It also discusses ways that backup and recovery processes can be simplified by avoiding point solutions.
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arcserve, next generation architecture, data protection, data protection operations, metrics
    
Arcserve
Published By: BMC ESM     Published Date: Aug 20, 2009
IT executives are under intense pressure to cut costs, and that pressure is significantly increased by the current grim economic outlook.  So, how can your organization weather this economic storm? Surprisingly, a variety of opportunities for IT are hidden within today’s financial challenges.
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bsm, bmc, it executives, it costs, it management, process management, business management, workflows
    
BMC ESM
Published By: CA Technologies     Published Date: Sep 25, 2017
Several years into the app economy, business has changed. Accelerating product cycles and competitive threats now demand continuous planning. Change is constant and managing it is more important than ever. As a result, companies that for years have taken a traditional approach to managing initiatives are moving rapidly to implement agile business practices. And they’re seeing results, in the form of improved quality, faster delivery of value, reduced development costs and increased customer satisfaction. But this transition also creates new challenges and responsibilities for the project management office (PMO). In fact, the success of the transformation often hinges on the PMO’s ability to expand the underlying concepts of the agile development methodology into a companywide ethos¬—a concept known as business agility.
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decision making, strategically, tools, pmo, entrepreneurial spirit, business, ca technologies
    
CA Technologies
Published By: CareCloud     Published Date: Jan 21, 2015
Watch this free webinar to hear how one general surgery practice increased billing by 11%, boosted revenue by 6% and streamlined productivity in just six months with its new practice management and EHR system. In this recorded webinar you will learn more about: •The biggest challenges to improving profitability and how to overcome them •How to increase productivity with your EHR •What the practice would have done differently—and how you can benefit from their experience •How to use your PM to improve profitability, productivity and more… Fill out the form on the right to begin watching this webinar right away!
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carecloud, pm and ehr, boost revenue, ehr too expensive, practice ehr, revenue cycle management, ehr installation, system implementation, access financial reports, access data, information technology, practice management
    
CareCloud
Published By: CDW     Published Date: Mar 27, 2015
Many, if not most, organizations today are grappling with the challenge of a growing mobile technology environment. Mobility can deliver many key benefits: improved collaboration among workers, enhanced customer service, easier access to corporate information from many locations and increased productivity—to name a few. But the proliferation of mobile devices and applications also comes with its share of challenges, perhaps none more important than ensuring the security of the devices themselves as well as the data they contain and the enterprise networks they access.
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mobile, security, strategy, application, enterprise, network, data
    
CDW
Published By: CDW     Published Date: Jan 15, 2016
A growing number of organizations are realizing the benefits of mobile devices, including increased productivity, enhanced efficiency and speedier response times. Yet while the use of mobile devices typically leads to lower costs and additional revenue opportunities, it also brings challenges associated with device and application procurement, data connections, service costs, content management and — most important — security.
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cdw, effective mobile policy, mobile devices, revenue opportunities, application procurement
    
CDW
Published By: CrowdStrike     Published Date: Feb 14, 2019
How adopting a framework can optimize cybersecurity Today’s threat landscape has created new challenges for security analysts and incident responders, as the number of alerts and their complexity have increased significantly. Organizations with small IT teams are overwhelmed, often lacking the time or resources to investigate every alert. Failing to do so means a high-risk threat might go unnoticed. This can result in a devastating breach, damaging an organization's finances and reputation. This white paper discusses how CrowdStrike is solving these challenges, by implementing the MITRE ATT&CK™ Framework across multiple CrowdStrike processes and product features to help improve analyst’s productivity and prevent breaches. This provides many benefits, including time savings; adding advanced context to security alerts and information; and enabling a common, shared language. However, it also provides some hidden advantages, especially concerning cybersecurity. Read this whitepaper to lear
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CrowdStrike
Published By: Dell     Published Date: Feb 23, 2017
Managing the PC lifecycle can be a complicated and expensive process. Organizations with outdated systems require increased support, have higher maintenance costs, and experience a loss of end user productivity. However, Dell commissioned Forrester® Consulting to study the trends and challenges for global IT decision makers in order to identify opportunities for optimizing the PC Lifecycle.
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Dell
Published By: Dell & Microsoft     Published Date: Mar 06, 2014
Many small business people today are constantly on the move. So when it comes to purchasing new computers, it’s tough to decide whether a desktop, laptop, or tablet will give you the most bang for your buck. Download this 2-minute video to learn how a small business owner chose the Dell XPS 18 Portable All-in-One Desktop with Touch and got all three options in one, with benefits including: o The new Windows, which allows for increased productivity and ease-of-use with touch-based apps o Desktop power made portable o A huge 18.4” Full-HD touch display for amazing presentations (no need to lug a projector) o Built-in feet, with an optional docking stand and keyboard for when you’re in the office Download this short video and see how the Dell XPS 18 can help organize your life and solve your digital business challenges.
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dell, windows 8, dell xps 18, tablet, large screen tablet, mobile, mobile presentations, business tablet
    
Dell & Microsoft
Published By: Dell & Microsoft     Published Date: Mar 13, 2014
Many small business people today are constantly on the move. So when it comes to purchasing new computers, it’s tough to decide whether a desktop, laptop, or tablet will give you the most bang for your buck. Download this 2-minute video to learn how a small business owner chose the Dell XPS 18 Portable All-in-One Desktop with Touch and got all three options in one, with benefits including: o The new Windows, which allows for increased productivity and ease-of-use with touch-based apps o Desktop power made portable o A huge 18.4” Full-HD touch display for amazing presentations (no need to lug a projector) o Built-in feet, with an optional docking stand and keyboard for when you’re in the office Download this short video and see how the Dell XPS 18 can help organize your life and solve your digital business challenges.
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dell, windows 8, dell xps 18, tablet, large screen tablet, mobile, mobile presentations, business tablet
    
Dell & Microsoft
Published By: Dome9     Published Date: Apr 25, 2018
Organizations continue to adopt cloud computing at a rapid pace to benefit from increased efficiency, better scalability, and faster deployments. As more workloads are shifting to the cloud, cybersecurity professionals remain concerned about security of data, systems, and services in the cloud. To cope with new security challenges, security teams are forced to reassess their security posture and strategies as traditional security tools are often not suited for the challenges of dynamic, virtual and distributed cloud environments. This technology challenge is only exacerbated by the dramatic shortage of skilled cybersecurity professionals.
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Dome9
Published By: Entrust Datacard     Published Date: Sep 14, 2018
With more and more dependency on mobile and cloud, digital enablement is key to business success. Now IT has an increased impact on how to drive strategy and implementation to reach business goals. But the reality of distributed applications and connected devices has introduced new security challenges. To secure information and provide users seamless access to data, you need to reevaluate your approach to authentication. You need a modern authentication solution that is agile and secure, enabling your digital transformation. This buyer's guide will help you determine whether a cloud-based multi-factor authentication solution is right for your organization and details the top features to look for in an authentication solution to securely enable your digital transformation. Download the Cloud-Based Authentication Buyer’s Guide — to learn more.
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authentication, knowledge-based authentication (kba), multifactor authentication, out-of-band authentication, two-factor authentication, identity as a service (idaas), enterprise mobility
    
Entrust Datacard
Published By: ESV Digital     Published Date: Feb 10, 2015
The multiplication of marketing channels and devices concerning consumers has greatly increased the complexity faced by brands in their marketing efforts. This white paper aims to explain the issues, the principal attribution models used and the related challenges.
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esv digital, algorithms, interactions, point of contact, nurturing, marketing data, marketing analytics
    
ESV Digital
Published By: FinancialForce     Published Date: Aug 20, 2019
Removing Barriers to Growth The Professional Services industry is growing rapidly with technology playing an increasingly important role in maintaining that trend. However with growth comes challenges ranging from increased competition, maintaining and improving utilisation rates, forecasting profitability and the lack of available, skilled resources, all within decreasing project timeframes. To help navigate this promising but challenging environment, we've identified five common mistakes seen within Professional Services teams, as well as practical strategies for avoiding them. Find out how you can overcome these challenges and take full advantage of sector growth. Download this eBook and learn:
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FinancialForce
Published By: ForeScout     Published Date: Mar 28, 2017
As successful data breaches continue to occur with increased frequency, organizations must address core challenges instead of simply adding security products. In this white paper, IDC suggests that organizations adopt an "already breached" attitude that focuses on device visibility and detection.
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data, breach, frequency, organizations, idc, device, visibility
    
ForeScout
Published By: Globalscape     Published Date: Mar 21, 2014
This whitepaper examines the way in which enterprise mobility has both increased employee productivity and decreased the security of corporate networks. The paper discusses the challenges IT managers have with controlling the "Bring Your Own Device" (BYOD) trend to allow mobile users to have access to the corporate network. Explained in the paper is the limit to visibility and control of file transfers when employees use ad hoc methods, and that educating employees on proper data access is not enough to protect the corporate network. The paper concludes by describing how Globalscape's EFT™ and Tappin™ can provide mobile access, without compromising security and controls over file sharing.
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mobile, mobile access, remote access, byod, smartphones, tablets, laptops, ad hoc, file sharing, on-premises control, eft, tappin, sma, secure mobile access, mft
    
Globalscape
Published By: HERE Technologies     Published Date: Jan 22, 2019
Rising urbanization has brought unprecedented levels of traffic and congestion to our major towns and cities. Departments of transport are battling to ensure their regions aren’t negatively impacted by increased pressure on their road networks. On the frontline are traffic operators and planners. Every day, they face complex challenges as they attempt to improve traffic flow, minimize incidents, and unearth solutions to network issues. This eBook explains how traffic planners and operators can use data to help overcome some of the challenges they face.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: HERE Technologies     Published Date: Feb 12, 2019
Rising urbanization has brought unprecedented levels of traffic and congestion to our major towns and cities. Departments of transport are battling to ensure their regions aren’t negatively impacted by increased pressure on their road networks. On the frontline are traffic operators and planners. Every day, they face complex challenges as they attempt to improve traffic flow, minimize incidents, and unearth solutions to network issues. This eBook explains how traffic planners and operators can use data to help overcome some of the challenges they face.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: HERE Technologies     Published Date: May 23, 2019
Rising urbanization has brought unprecedented levels of traffic and congestion to our major towns and cities. Departments of transport are battling to ensure their regions aren’t negatively impacted by increased pressure on their road networks. On the frontline are traffic operators and planners. Every day, they face complex challenges as they attempt to improve traffic flow, minimize incidents, and unearth solutions to network issues. This eBook explains how traffic planners and operators can use data to help overcome some of the challenges they face.
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public sector, urbanization, traffic management
    
HERE Technologies
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
With a hybrid IT approach, small and midsized businesses can leverage the greater control, faster access, and increased security that comes with on-premise, while taking advantage of the increased agility, reduced costs, and better flexibility that the cloud offers. In this report we’ll look at some of the challenges that smaller organizations face in building and managing IT, along with how some businesses are leveraging a hybrid cloud and on premise approach, gaining some significant benefits through this approach.
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Hewlett Packard Enterprise
Published By: IBM     Published Date: Oct 10, 2013
With CIOs and IT managers increasingly challenged to do more with less, they really need to be selective about their investments. Many are turning to private clouds.
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cio, it manager, increased challenges, selective investments, private clouds, cloud users, investments, businesses, cloud market, selective and specific, specific investments, cloud computing
    
IBM
Published By: IBM     Published Date: Oct 21, 2016
By next year over half of all US companies will formally support BYOD, bringing on the challenge of securing data and applications on devices that may often be in the hands malicious users, or worse – teenagers looking to win a game of Pokémon Go with mom’s work iPhone. And, thanks to the consumerization of IT, mobile users increasingly expect the same smooth user experience with business applications that is provided by popular games and consumer applications. Fortunately, increased mobility and the bring your own device explosion don’t always add up to increased security challenges and UI/UX struggles. This Tech Byte series will look at the most important considerations when planning a mobile strategy – from application development platform to security and governance to user interface guidelines, and present best practices that businesses of all kinds can use to help ensure a successful shift towards a mobile-first enterprise.
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ibm, mobile, mobile security, devices, platform to device
    
IBM
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