expectations

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Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: Cisco     Published Date: Dec 27, 2017
Today all businesses battle with unprecedented competitive pressures. In order to succeed—or even survive— they must rapidly adapt to constantly changing environments, in every industry and sector. What does this mean for IT leaders? Transformation, on all fronts. The very factors driving digital transformation in businesses are also pressuring IT organizations to transform. Customer expectations have increased. Companies live and die by the applications they provide to their customers and employees. A smartphone is the modern bank branch. The palm of your hand is replacing traditional brick-and-mortar stores. Access without delay or interruption, 24/7, is the new normal. If they can’t get what they want, when they want it, customers go elsewhere.
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Cisco
Published By: Cisco     Published Date: Dec 27, 2017
New disruptive digital technologies are changing the face of workplace as well as worker expectations. The rapidly evolving 21st-century workforce is becoming increasingly mobile, contract-based, and technology savvy. Corporate real estate, IT, and HR leaders need to improve their work environments to suit these evolving needs, or they risk losing their employees to competition. This paper: • Discusses why your employees are disengaged • Discusses the six trends that will dominate the workforce of the future • Describes how Cisco® Workforce Experience solutions can help enable these rich workforce experiences
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Cisco
Published By: Cisco and NVIDIA Corporation     Published Date: Sep 09, 2019
The future of work means a new IT balancing act No matter what the work of your organization, today it’s likely done… …As much out of the office as in it …As much on mobile devices as traditional computers …And much more through cloud applications for core business activities and collaboration with customers and partners. The future of work has arrived, and with it comes a complex new balancing act for IT. On one side of the scale are high expectations for how IT can enable digital transformation and innovation in the business. On the other side is more accountability for mitigating risk, even as growing adoption of new technologies means more apps, more devices, and more mobile employees. This balancing act is driven by current challenges and trends in four areas.
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Cisco and NVIDIA Corporation
Published By: Cisco Systems     Published Date: Oct 01, 2013
What are consumer expectations for service providers (SPs) today? Cisco® Internet Business Solutions Group (IBSG) surveyed 14 SP executives to understand the new mobile landscape. See how your Wi-Fi strategy aligns with the findings. Read report.
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wi-fi, cisco internet business solutions, mobile, best practices, trends, business strategies, telecommunication
    
Cisco Systems
Published By: Citrix ShareFile     Published Date: Nov 09, 2016
The workplace is changing. Are you taking advantage of new technology to improve your productivity?
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Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Feb 06, 2017
Do you know why data encryption is important for your business? Find out how using advanced encryption lets you: - Protect your data and reputation while meeting clients’ expectations. - Support your compliance with industry regulations and ethical obligations. - Eliminate paperwork and other overhead associated with data storage and sharing.
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Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Feb 13, 2017
Michael Parrish Dudell, bestselling author and one of the nation’s leading Millennial voices, explains why now, more than ever, is the time for businesses to anticipate the rapidly evolving expectations of the new workforce or face the very real threat of irrelevance. Read the brief to get the facts on the huge impact Millennials are making in the workplace: • Within the next three years, Millennials will make up the majority of the workforce • By 2025, they will comprise a whopping 75% of workers • In the last five years, 87 percent of Millennials took on management roles—up 75% from the five years prior
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workforce, millennials, management, millennial workplace, michael parrish dudell, hiring
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 11, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption, compliance, data encryption, data protection, regulation compliance, efficiency
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Securely store and share your firm's and your clients' tax information data. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption protection, data security, data management, customer protection, data breach, it security, firewall, password protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Michael Parrish Dudell, bestselling author and one of nation’s leading Millennial voices, explains why now, more than ever, is the time for businesses to anticipate the rapidly evolving expectations of the new workforce or face the very real threat of irrelevance. Read the brief to get the facts on the huge impact Millennials will and are making in the workplace: Within the next three years, Millennials will make up the majority of the workforce By 2025, they will comprise a whopping 75% of workers In the last five years, 87 percent of Millennials took on management roles—up 75% from the five years prior
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millennials, expansion, workforce, adaption, expectations
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Hardworking, passionate, and tech-literate — by 2020, more than half of your employees will be from the often-misunderstood “Millennial” generation. However, many millennials hold a different benchmark of expectations from their place of work than previous generations. Download this e-Book to prepare your business. Here’s a list of five expert tips to attracting and retaining the best young talent available, such as: Understanding “work-life balance” beyond the buzzwords Prioritizing professional development for this passionate demographic Satisfying a net-native’s need for tech tools that actually wor
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millennials, work-life balance, professional development, tech tools, business management
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: Protect your data and reputation while meeting clients’ cybersecurity expectations Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing Comply with regulations and ethics codes
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accounting, risk reduction, encryption, compliance, data security
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: Avoid costly security missteps, leaks, and hacks. Protect your firm's reputation while meeting clients' cyber security expectations. Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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finance, data encryption, cyber security, data efficiency, client expectations
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: Avoid costly security missteps, leaks, and hacks. Protect your firm's reputation while meeting clients' cyber security expectations. Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, encryption, efficiency, compliance
    
Citrix ShareFile
Published By: Clarus Systems     Published Date: Mar 18, 2008
In today’s global marketplace, you rely on your IP telephony environment to unite employees who work remotely, in a branch, or at the office headquarters by providing seamless, effective communications. Whether at the time of deployment, during an upgrade, or through an operational review, validating these environments to function properly and meet user expectations is critical.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Cloudera     Published Date: Mar 31, 2018
Download this special report to learn how non-tech businesses are beginning to use artificial intelligence at scale.
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artificial intelligence, business intelligence, intelligence, ai companies
    
Cloudera
Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organizations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: -Terminate Zombie Assets -Rightsize EC2 Instances & EBS Volumes -Upgrade instances to the latest generation -Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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cloud management, amazon web services, multicloud management, amazon ec2
    
CloudHealth by VMware
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organisations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: Terminate Zombie Assets Rightsize EC2 Instances & EBS Volumes Upgrade instances to the latest generation Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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CloudHealth by VMware
Published By: Collaborative Consulting     Published Date: Dec 20, 2013
Enabling business value through the Mobile Web requires new thinking as well as a shift in technology. Putting “mobile first” and implementing services-based architectures are among the critical steps. The options are limited only to the imaginations of the designers but must be driven by the user’s context.
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collaborative consulting, business value, user expectations, mobile web, service architecture, technology challenges, information technology, program management
    
Collaborative Consulting
Published By: Collaborative Consulting     Published Date: Dec 23, 2013
There are some surprisingly straightforward reasons behind the glitches, delays, and cost-overruns that can bedevil data warehouse initiatives. ...The first is simply confusing expectations with requirements. But four other troublemakers can also lead to big problems for developers, IT departments, and organizations seeking to maximize the business value of information.
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collaborative consulting, data warehouse, failed projects, business intelligence, business solution, meet expectations, big data, profile importance
    
Collaborative Consulting
Published By: Comcast Business     Published Date: Nov 04, 2016
Technology has provided its share of pros and cons for the financial services industry. On one hand, it has created a level of transparency between customers and their financial health, giving them access to their account information and enabling them to apply for loans, transfer funds, pay bills and withdraw funds with the click of a mouse or the push of a few buttons. On the other hand, it has changed consumers’ expectations regarding banking as a whole, expecting a level of service other online sites provide, such as immediate customer assistance and problem resolution.
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Comcast Business
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