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Published By: Adobe     Published Date: Oct 25, 2017
Outdated, manual services aren’t just frustrating for citizens, they slow government processes down and increase costs. The Governing Institute recently analyzed how well state governments deliver digital experiences for citizens, employees, and businesses. Read Delivering on the Digital Experiences that Drive Efficiency to learn: • How digital experiences measure up in all 50 states • About our new customer experience maturity model for state governments • Best practices for improving digital processes in your own state
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customer experience, digital government, digital maturity, customer-centric, customer engagement
    
Adobe
Published By: Rackspace     Published Date: Jan 19, 2016
Founded in Austin, Texas, in 2001, Troux Technologies performs enterprise portfolio management and enterprise architecture for Global 2000 customers including leading global financial institutions, multinationals in various industries and governmental clients.
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rackspace, troux, client success, private cloud
    
Rackspace
Published By: AuditBoard     Published Date: Nov 26, 2018
Affecting over 200,000 machines in more than 150 countries, the ransomware known as Wanna Decryptor, or “WannaCry,” became the largest cybersecurity attack in history in May 2017. The malicious software locked out users from critical data, and demanded a ransom payment to unlock the contents. Governments, hospitals, and corporations scrambled to address the attack and prevent the infection from spreading. Ironically, the virus’ execution method was simple: it exploited a vulnerable Windows SMB protocol to spread – an exploit Microsoft had addressed two months prior to the attack with the release of a patch.
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AuditBoard
Published By: Tripwire     Published Date: Mar 31, 2009
HIPAA requires businesses that handle personal health information (PHI) to set up strong controls to ensure the security and integrity of that information. Learn how Tripwire Enterprise helps meet the detailed technical requirements of HIPAA and delivers continuous compliance.
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tripwire, hipaa, security standards, section 164, american recovery and reinvestment act, new electronic health record systems, protected health information, phi
    
Tripwire
Published By: IBM     Published Date: Nov 12, 2013
A Smarter Process approach helps leaders in the public sector to increase citizen loyalty and engagement. Gain visibility and the ability to quickly change operational systems with intelligent automation. Increase efficiencies and lower costs.
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government, smarter process approach, agility, business process management, bpm, cities, efficient government
    
IBM
Published By: IBM     Published Date: Nov 12, 2013
The age of the customer. Possibly no term better illustrates the current era of business. Customers expect their experience to be flawless at every touchpoint, and with competitors only a click (or tap) away, company leaders have a strong incentive to deliver. Online retailers have set a high standard in the way that they engage customers on an ongoing basis—not just during the commercial transaction, but before, during and after each interaction with the customer. Can service providers in industries such as banking, insurance, healthcare and government meet the challenge?
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business operations, business process management, bpm, process automation, smarter process, age of customer
    
IBM
Published By: Group M_IBM Q3'19     Published Date: Aug 05, 2019
The possibilities for the machine-augmented future are endless — but while artificial intelligence has become ubiquitous in the commercial world, its adoption in government has been slow. This toolkit will help agencies identify the necessary steps to embark on an AI journey — and provide tips for government innovators to easily progress from crawling and walking to the running stage with the technology.
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Group M_IBM Q3'19
Published By: Group M_IBM Q119     Published Date: Feb 22, 2019
Society simply must change the way it serves its most vulnerable members. Service delivery models are outdated and constrained by budgets, organizational structures and legislation. Citizens aren’t getting what they need to become more self-sufficient and recover from hard times or significant events such as disasters. Government isn’t keeping up with the demand generated by the complex times we live in and agencies are stressed to the breaking point by current service expectations. Something different must be done to generate better outcomes. This action requires better engagement between government and citizens which can lead to more self-reliant individuals and lower demands and costs on government. In California, one county is tackling this challenge head on and has found a better way to serve their citizens.
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Group M_IBM Q119
Published By: SAS     Published Date: Nov 16, 2018
Fraud is costing government programs more than ever. For example, Medicaid lost $36 billion in 2017 – 10 percent of its total expenditures – which represents a 27 percent increase over 2015. As explored in this paper, fraud numbers are on the rise because fraud rings are not only getting more effective at what they do, but because it’s easy for them to find soft targets across multiple government programs simultaneously. Learn about how next-generation analytic tools from SAS cut across data and program silos and empower investigators to go on the offensive with fraud operators – without disrupting the efficient and timely delivery of benefits, services or tax refunds.
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SAS
Published By: SAS     Published Date: Jul 22, 2019
Text is the largest human-generated data source. It grows every day as we post on social media, interact with chatbots and digital assistants, send emails, conduct business online, generate reports and essentially document our daily thoughts and activities using computers and mobile devices. Increasingly, organizations want to know how all of that data can be used to drive improvements. For many, unstructured text represents a massive untapped data source with great potential for producing valuable insights that could result in significant business transformations or spur incredible social innovation. This paper looks at how organizations in banking, health care and life sciences, manufacturing and government are using SAS text analytics to drive better customer experiences, reduce fraud and improve society.
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SAS
Published By: BlackBerry Cylance     Published Date: Mar 12, 2019
Today’s advanced cyber threats target every computer and mobile device, including enterprise endpoints, especially those that make up critical infrastructure like industrial control systems and embedded devices that control much of our physical world. The modern computing landscape consists of a complex array of physical, mobile, cloud, and virtual computing, creating a vast attack surface. Meanwhile, the cybersecurity industry is prolific with defense-in-depth security technologies, despite a threat landscape that remains highly dynamic, sophisticated, and automated. Cylance, however, takes a unique and innovative approach of using real-time, mathematical, and machine learning threat analysis to solve this problem at the endpoint for organizations, governments, and end-users worldwide.
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BlackBerry Cylance
Published By: IBM     Published Date: Apr 06, 2015
Mobile capture is quickly becoming an important differentiator for many companies and organizations, especially those in traditionally document-intensive fields like banking, insurance, healthcare and government operations. According to a 2014 study conducted by AIIM, 45% of companies feel that mobile capture is vitally important, pointing to the competitive need for improved process agility and customer service across the board.Discover the top 10 questions to ask before you make your investment in mobile capture.
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mobile capture, customer service, ibm, banking, insurance, healthcare, government
    
IBM
Published By: Neustar     Published Date: Mar 29, 2010
How SMS can help government agencies reach the public in 160 characters or less.
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neustar, sms, mobile networks, text message, call to action, mobile marketing, government
    
Neustar
Published By: Neustar     Published Date: Sep 15, 2010
How Nonprofit Organizations can use SMS to mobilize Millions of Volunteers, Dollars, and Supporters.
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neustar, sms, mobile networks, text message, call to action, mobile marketing, government, non profit
    
Neustar
Published By: Dice     Published Date: Feb 10, 2016
As the federal workforce nears retirement age, it is crucial for the government to hire members of the millennial generation, particularly in the mission-critical fields of science, technology, engineering and math where there is stiff competition with the private sector. These results are a must-read for government officials who want to stay up-to-date with developing trends in recruiting.
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reachmail dice, tech candidate sentiment, government officials, recruiting trends, millenials
    
Dice
Published By: Q1 Labs     Published Date: Feb 02, 2012
In this study, IANS interviewed two Q1 Labs customers using QRadar to assess their Return On Security (ROS). The two customers were providers of service to the U.S. Government and had highly secure environments dealing with extremely sensitive data. The data yielded from the interviews showed substantial benefit to the organizations for the cost, both in money and staff time.
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siem, security event management, security information management, security incident management, it security, it network security, security intelligence, siem solution
    
Q1 Labs
Published By: Viavi Solutions     Published Date: Mar 21, 2016
At Viavi Solutions® we’ve had the benefit of observing a number of hybrid cloud deployments up close. All sectors of IT users—from small to large enterprises, governmental groups, and even cloud service providers (CSPs) who themselves have begun to offer managed cloud services from third-party platforms—touch the hybrid cloud environment. CIOs, especially, face new challenges in deploying or expanding their enterprise presence in the cloud. This white paper examines four critical areas—migration, security, costs, and visibility—where CIOs can make major differences in the successful execution of hybrid cloud strategies. We’ve listed 20 fundamental questions CIOs can discuss with both their internal deployment groups and their external CSP/system integrator in preparation for a migration to or an expansion of hybrid cloud services.
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viavi solutions, hybrid clouds
    
Viavi Solutions
Published By: Onvia     Published Date: Feb 10, 2015
Onvia’s 3 Trends Shaping State & Local Contracting Growth in 2015 reflects on important trends that are expected to shape government contracting this year. Highlights from the report: Onvia’s 3 Trends Shaping State & Local Contracting Growth in 2015 reflects on important trends that will shape government contracting over the coming year. Highlights from the report: • 2014 Review: A “slowing trend” in competitive opportunities, due to macro political-economic factors, with context for expected changes in 2015. • 2015 Trend 1: Potential for stronger growth driven by an expected rebound in government tax revenue and greater bond income for large debt-financed infrastructure projects. • 2015 Trend 2: Technology contracting volume gains traction in non-IT industry sectors, with insight into five niche technologies shaping 2015 procurement. • 2015 Trend 3: Cooperative purchasing influences the overall state and local agency market, with implications for both local and national competitors.
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government procurement, government contracts, state contracts, local contracts, government opportunities, public sector contracts, cooperative purchasing, government it
    
Onvia
Published By: Silanis Technology     Published Date: Sep 08, 2015
In this white paper, we share the top benefits of e-contracting with e-signatures, as articulated by customers in real estate, healthcare, retail sales, consulting and government.
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silanis, silanis technology, esignature, signature, digital signature, crm, electronic documents, contracts
    
Silanis Technology
Published By: Inside HPC Media LLC     Published Date: Sep 24, 2019
Artificial Intelligence (AI) is rapidly becoming an essential business and research tool, providing valuable new insights into corporate data and delivering those insights with high velocity and accuracy. Enterprises, universities, and government organizations are investing tremendous resources to develop a wide array of future-focused Deep Learning (DL) and Machine Learning (ML) solutions such as: • Autonomous vehicles that circulate unassisted in our cities • Real-time fraud detection that protects shopping and internet transactions • Natural language translators that remove language barriers • Augmented reality that delivers a far richer entertainment experience • Accelerated drug discovery • Fully enabled personalized medicine and remote health diagnostics
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Inside HPC Media LLC
Published By: GeoTrust     Published Date: Aug 09, 2013
Cloud computing is rapidly transforming the IT landscape and the conversation around adopting cloud technology has progressed from “if” to “when”. Although cloud services offer enormous economic benefits, they also pose significant potential risks for enterprises that must safeguard corporate information assets while also complying with industry and government regulations. Download this paper to better understand where and when to use cloud solutions and the ways in which SSL can help you conduct business in the cloud with confidence.
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web security, web threats, ssl, secure sockets layer, technology, solution
    
GeoTrust
Published By: GeoTrust     Published Date: Oct 06, 2014
Cloud computing is rapidly transforming the IT landscape and the conversation around adopting cloud technology has progressed from “if” to “when”. Although cloud services offer enormous economic benefits, they also pose significant potential risks for enterprises that must safeguard corporate information assets while also complying with industry and government regulations. Download this paper to better understand where and when to use cloud solutions and the ways in which SSL can help you conduct business in the cloud with confidence.
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cloud provider, cloud computing, economic benefits, safeguard information assets, ssl, confidence
    
GeoTrust
Published By: ForeSee Results     Published Date: Feb 07, 2007
Find out how e-government agencies, departments and offices fared in customer satisfaction, and how satisfaction was earned, in this Q4 Report by Foresee Results.
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loyalty and retention, e-government, customer satisfaction, foresee, foresee results
    
ForeSee Results
Published By: IBM     Published Date: Mar 11, 2008
Self-service Web portals enable governments to help citizens obtain information, apply for services and complete transactions more quickly than ever before.  Download this paper to find out how, through the power of Web portals, IBM can help your government agency make information more accessible, and processes more efficient for citizens, businesses and government employees.
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ibm, corporate portal, portal, portals
    
IBM
Published By: Safe Software     Published Date: Aug 21, 2009
Spatial data warehouses are becoming more common as government agencies, municipalities, utilities, telcos and other spatial data users start to share their data. This paper illustrates some of the issues that arise when undertaking data replication and data sharing.
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data warehousing, share data, data management, data distribution, data sharing, replication, safe, safe software
    
Safe Software
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