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Published By: Plantronics     Published Date: Oct 18, 2013
There are etiquettes when it comes to being on a conference call. The following infographic exemplifies all the different kinds of conference callers. Avoid being the "musical maestro" or the "disorganized organizer" and learn your conference call etiquette.
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plantronics, conference caller, conference etiquettes, telephone manners, dial on time, conference caller, conference tips, screen sharing
    
Plantronics
Published By: 8x8 Inc.     Published Date: Feb 24, 2017
Before moving to 8x8, MOBI had a premises-based telephone and contact center system. “We had a lot of points of failure inside of our building. And because our help desk and contact center is so critical we absolutely had to do something about it.” Mobi wanted one system to handle all interactions with their customers, primarily phone calls and instant messaging. According to Mobi, “What stood out about 8x8 was that everything was managed under one roof.” Mobi has been able to achieve this with 8x8’s integrated Virtual Office and Virtual Contact Center solutions.
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8x8, mobi, webinar, contact center, customer interaction
    
8x8 Inc.
Published By: Epson     Published Date: Jun 22, 2018
Businesses like yours rely on e ective internal and external connections between employees to operate e ciently. But you might be discovering that the old ways of conveying important business messages are no longer enough for your sta . Relying only on telephone calls, email, and face-to-face meetings alone could be now considered a competitive disadvantage. It also makes it more di cult to attract top talent, and inhibits the communication speed most enterprises now require.
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Epson
Published By: Trend Micro SaaS     Published Date: Sep 22, 2009
Alfred Ashley Group helps small businesses overcome the daunting prospect of buying, installing, and managing computer and telephone system solutions. Building in best-in-class and cost-effective security is vital for meeting customer expectations and achieving the company's revenue and profit goals.
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saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging
    
Trend Micro SaaS
Published By: QuinStreet     Published Date: Feb 09, 2009
Most businesses realize a significant return on their investment within eighteen months of implementation of VoIP. According to a recent study by PC World, businesses realize an average net savings of 20 to 30 percent when they switch from their legacy phone system to VoIP. The initial investment can come with a hefty price tag, however.
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quinstreet, voip, save with voip, ip telephony, voip savings, pstn, public switched telephone network
    
QuinStreet
Published By: WhichVoIP     Published Date: Aug 24, 2010
With the rise in popularity of hosted VoIP options, you can be up and running (and saving money) in just a few hours, without having to install any costly equipment.
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whichvoip.com guide, voip phone service, smb, small businesses, voice over internet protocol, telephone network, telecommunication
    
WhichVoIP
Published By: WhichVoIP     Published Date: May 11, 2011
Startups especially benefit from VoIP, since they do not have the burden of existing equipment and infrastructure to deal with. Read this white paper to find out more.
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whichvoip, hosted voip system, smb, startups, infrastructure, telephone communication system, telecommunication, voip telephony
    
WhichVoIP
Published By: WhichVoIP     Published Date: May 11, 2011
VoIP reduces Cost per month of operation, reduces cost per call, reduces cost per service and helps reduce the tax burden associated with traditional phone service. Read this white paper to find out more.
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whichvoip, hosted voip system, smb, startups, infrastructure, telephone communication system, telecommunication, voip telephony
    
WhichVoIP
Published By: WhichVoIP     Published Date: Nov 16, 2012
Download this whitepaper to learn more about the benefits of VoIP phone service for small businesses.
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voip, voice over internet protocol, pricing, hosted voip, smbs, pstn, public switched telephone network
    
WhichVoIP
Published By: RingCentral     Published Date: May 14, 2013
Amerivest Realty - real estate in Naples, Florida; Is a full service brokerage firm that provides clients with a quality home-buying experience. Amerivest represents hundreds with quality homes, condos, and investment properties. By providing associates with a full suite of technology enabling them to do their jobs more efficiently, Amerivest serves clients on an elite level. Read this case study to learn why they turned to RingCentral when they were looking to expand their presence in new areas with a new telephone system.
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case study, ringcentral, telephone system, service clients, business telephone systems
    
RingCentral
Published By: Lane Telecommunications     Published Date: Apr 14, 2009
The fax market is changing significantly though not in the way predicted by many. Far from an inevitable decline brought about by the emergence of e-mail, the demand for fax, particularly from larger companies, is actually growing. The way that fax is managed within the business is also undergoing a significant period of transition.
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kudos, lane, lane telecommunications, fax over ip, foip, ip network, integrated business communications, integrated ip
    
Lane Telecommunications
Published By: Vendor Guru     Published Date: Jan 04, 2008
Your organization, like most others, is probably searching for ways to improve the capability of its telephone system or replace it altogether. And given the number and variety of telephony options, organizations that fail to research their choices risk investing in a system that fails to meet their needs. However, bad IP telephony isn’t inevitable. Read this white paper to read success stories and best practices to keep your company on the right track.
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pbx, ippbx, ip pbx, voip, voip, voice over ip, phone, phone system
    
Vendor Guru
Published By: Polycom     Published Date: Mar 13, 2015
We are now in a world of Unified Communications (UC) and your employees are using many devices and modalities to communicate. A phone is still needed, but its use as a “stand-alone” device is changing as end users now have a wider range of communications options afforded by UC including chat, video, and communications on a phone or mobile devices (BYOD). As IM becomes the new dial tone (“U there?”, “Is now a good time to talk”), when your users want to talk, they expect to be able to place their phone call from their UC client. For most companies today, that UC client is Microsoft® Lync®. While the user may want to place their phone call from Lync, they also want to be able to use a telephone dial pad to dial numbers, access features with convenient feature keys, and be able to choose between using a handset, headset, or speakerphone—and they want to use their phones in ways that are fully integrated with their Lync client.
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mobile, lync, unified communication, concept, brand, enterprise, voice, products
    
Polycom
Published By: Fonality     Published Date: Feb 25, 2013
So,what exactly is a contact center? The term can evoke images of rows of attendants handling calls to sell or service a product.
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fonality, contact center, small business, free e-book, customer telephone calls
    
Fonality
Published By: SPSS     Published Date: Jun 30, 2009
If you are currently involved in survey research, then you need to read this report now!
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spss, spss survey tips, survey research, surveys, marketing research, sample size, statistics, statistical research
    
SPSS
Published By: SPSS, Inc.     Published Date: Mar 31, 2009
If you are currently involved in survey research, then you need to read this report now!
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spss, spss survey tips, survey research, surveys, marketing research, sample size, statistics, statistical research
    
SPSS, Inc.
Published By: Vocalocity     Published Date: Jul 13, 2011
Find out how small to midsize businesses can now leverage the same professional, hosted PBX phone solutions that were once the exclusive domain of enterprises.
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pbx telephone systems, vocalocity. small business phones, smb, voip, ip network
    
Vocalocity
Published By: Wheelhouse Technologies     Published Date: Mar 23, 2012
This white paper discusses the ten biggest concerns surrounding any VoIP business telephone purchase, and suggests ways in which you can deal with them.
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phone system, wheelhouse, wheelhouse, technologies, yachts, fleets, workboats, marine
    
Wheelhouse Technologies
Published By: iDirect     Published Date: Aug 21, 2009
With developments in IP networking in general and the Internet in particular, the ability to transmit voice calls which have been traditionally handled by the public switched telephone network (PSTN) over a lower cost IP infrastructure has become a reality. More and more users are researching VoIP capability when purchasing a connection to the Internet or simply expanding their private intranet.
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voice over ip, ip telephony, voip, ip networking, ip networks, pstn, telephone, phone
    
iDirect
Published By: Quocirca     Published Date: Apr 23, 2007
After the relative anonymity and privacy of more discrete forms of communication – letters, email, the telephone – is the experience useful and comfortable for the individual and does video now add sufficient value to the organization to justify the cost?
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video, video collaboration, collaboration, video conference, video conferencing, conferencing, face to face, face-to-face
    
Quocirca
Published By: Vocalocity     Published Date: Apr 18, 2007
BLUESTREAK, Inc., a New Jersey-based promotional items manufacturer and distributor, needed to reduce telephone expenses to help maintain competitive advantage. Find out how VocalocityPBX, a hosted PBX voice communications solution helped them to achieve their goal and even exceed expectations.
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networking, network management, pbx, phone, phone system, telecom, telecommunications, voice over ip
    
Vocalocity
Published By: Vocalocity     Published Date: Apr 18, 2007
CLP Resources needed a modern, but affordable and easy-to-manage phone system with the professional features used in a busy office. VocalocityPBX was the solution. Download this case study to learn more.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity
Published By: Vocalocity     Published Date: Apr 18, 2007
Fox Creek Leather needed a cost-effective, high-quality, and feature-rich alternative to a constrained traditional phone system and underperforming, in-house VoIP solution. Download this case study now to find out how VocalocityPBX, a hosted PBX office phone solution, delivered.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, telephone
    
Vocalocity
Published By: Vocalocity     Published Date: Apr 18, 2007
ANSR, Inc., needed a flexible, feature-rich office phone system that easily and quickly scales with the changing needs of a rapidly-expanding business. Download this case study to find out how VocalocityPBX, a hosted PBX office phone solution, catered to their needs.
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pbx, phone, phone system, voip, voice over ip, telecom, telecommunications, scalable
    
Vocalocity
Published By: Interactive Intelligence     Published Date: Feb 28, 2013
In this white paper series, on TCPA, from ARM.com, Latitude Software, and Interactive Intelligence, we asked collection industry attorneys David Kaminski and Anita Tolani to weight in on different aspects of technology for TCPA compliance.
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tcpa compliance, telephone consumer protection act, compliance, interactive intelligence
    
Interactive Intelligence
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