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Published By: Staples     Published Date: Nov 23, 2016
Sometimes all you need to save time and money is a fresh set of eyes on your facility management processes and products.
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facility assessment, facility solutions, facility solutions consultants, facilities program, consolidate vendors, facilities supply program, site assessment, schools
    
Staples
Published By: Genesys     Published Date: May 10, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications.
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genesys, frost & sullivan, communication, conversation, proactive, outbound engagement, customer experience
    
Genesys
Published By: Genesys     Published Date: Aug 09, 2016
This paper will help you get a high-level view of the modern contact center, including: • The rapidly changing needs and expectations of customers today • Details of the benefits of integrating CRM and cloud contact center systems • Best practices when integrating with a cloud contact center
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crm, contact center, customer experience, genesys, customer expectations, cloud contact center
    
Genesys
Published By: Genesys     Published Date: Aug 11, 2016
This white paper will identify the key components of a comprehensive outbound engagement strategy and detail the benefits organizations can achieve with outbound communications. Are you ready to lean how?
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outbound engagement strategy, outbound communications, genesys, support costs
    
Genesys
Published By: Evariant     Published Date: Nov 20, 2018
As the healthcare landscape continues to move toward a customer-centric approach, there’s a lot healthcare can learn from retail. More specifically, lessons from retail call centers offer the healthcare sector best practices to provide better personalization in their engagements with consumers and patients – before and after clinical encounters. This guide explores three ways retail call centers provide experiences that healthcare leaders can incorporate to provide the personalization needed to impact consumers in today’s evolving healthcare marketing landscape.
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patient engagement, call center, healthcare crm, patient experience, patient acquisition, healthcare transformation
    
Evariant
Published By: Veracode     Published Date: Oct 28, 2016
The Ultimate Guide to Getting Started with Application Security Application-layer attacks are growing much more rapidly than infrastructure attacks. Yet many organizations remain hesitant to create an application security program, believing it will require excessive time and resources. The reality is that any organization, of any size, can and should develop an applications security program. Download the Ultimate Guide to Getting Started With Application Security now for details!
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veracode, security, devops, appsec, application security
    
Veracode
Published By: Sprinklr     Published Date: Nov 22, 2016
A whitepaper that details the mobile ads landscape and the role of social media within it.
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mobile adverting, mobile ads, social media ads, social ads, social advertising, social media advertising
    
Sprinklr
Published By: Sprinklr     Published Date: Nov 22, 2016
A quick fact sheet that details the reach and audience of major messaging apps to help companies know which platform would be best suited to their audience.
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messaging app research, messaging app data, social media data, social media intelligence, snapchat data, snapchat statistics, wechat data, wechat statistics
    
Sprinklr
Published By: Sprinklr     Published Date: Nov 22, 2016
A whitepaper that details why user generated content is important, and using UGC in your marketing strategy
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user generated content, ugc, marketing strategy, social media strategy, social strategy, ugc strategy, ugc marketing strategy
    
Sprinklr
Published By: VMware     Published Date: Jul 24, 2017
How can your business support new identity-defined workspaces across a variety of users — retail store associates checking inventory on a PC and a smartphone, hospital clinicians entering test results into a mobile workstation and an iPad, or financial advisors placing trades from Android devices and laptops? The answer is the digital workspace.
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VMware
Published By: Progress     Published Date: Oct 09, 2017
Tailoring experiences for customers is critical to make your business standout. Customization works well for organizations that want to enhance their standard customer experience but don’t have the necessary tools or strategy for in-depth personalization. Learn about the 5 best practices for customizing websites and the 5 biggest challenges marketers face while customizing their websites.
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Progress
Published By: Datastax     Published Date: Dec 27, 2018
Today’s data volume, variety, and velocity has made relational database nearly obsolete for handling certain types of workloads. But it’s also put incredible strain on regular NoSQL databases. The key is to find one that can deliver the infinite scale and high availability required to support high volume, web-scale applications in clustered environments. This white paper details the capabilities and uses case of an Active Everywhere database
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Datastax
Published By: FinancialForce     Published Date: Dec 01, 2017
Making the decision to move to cloud accounting is one step in the right direction; understanding the best approach and how you'll get there is half the battle. But guess what? It doesn't have to be difficult. The purpose of this ebook is to provide you with details on how to best plan your cloud accounting implementation, the benefits of a single cloud approach, and offer some key insights and recommendations when evaluating solutions that will make the implementation process so much easier.
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FinancialForce
Published By: PODS for Business     Published Date: Jul 24, 2017
The constant churn of product selection is not just time-consuming, it requires meticulous attention to detail, a reliable product tracking system, and significant physical space. Mastering inventory results in much more than simply organizational improvements. It can lead to increased revenues, better theft control, improved forecasting and budget setting, and even smoother customer service.
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inventory, management, efficiency, theft control, revenue
    
PODS for Business
Published By: PODS for Business     Published Date: Oct 06, 2017
Retail store managers become accustomed to the challenge of balancing staff time between performing tasks in the store and servicing customers on the sales floor. The biggest challenges come during resets, seasonal changes, and other promotional events which require floor changes. Merchandise must be moved from the stock room onto the sales floor.
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PODS for Business
Published By: ADP     Published Date: Aug 28, 2017
The age of one-size-fits-all HR is over. Learn how to find the right HR solution for you and your individual business needs.
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ADP
Published By: Google     Published Date: Aug 05, 2019
Migrating to the cloud can be complex, time consuming, and risky, especially when you have hundreds or thousands of existing workloads to move. Make your journey fast and smooth by planning ahead and using tried and tested best practices. This 4-step guide from Google Cloud also includes a detailed checklist of key milestones, ensuring that you complete every step and always know what’s next.
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google cloud, workloads, migration, cloud management, cloud infrastructure
    
Google
Published By: CA Technologies     Published Date: Aug 22, 2017
The world of computing is changing before our eyes. Industries that had a consistent and predictable business model for generations are being turned upside down. In the digital economy, a seamless customer experience is critical. Whether a retailer is exploring new innovative online selling strategies or a bank is determining how to anticipate customer needs for new services – a high performing and scalable IT ecosystem is key to success. At the end of the day, as an IT leader, you need to help your business anticipate opportunities, drive growth and proactively prevent threats to your company’s revenue.
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proactively manage, remediate faster, improve productivity, collaborate efficiently, application performance, ca technologies
    
CA Technologies
Published By: Wasabi     Published Date: Oct 26, 2017
Kim Komando, “America’s Digital Goddess,” is a leading radio host and web entrepreneur. Every month her video-taped three-hour weekly radio show adds 2.8 TB of video content to its extensive playback library. Switching from their current storage solution, a combination of NAS Arrays and Tape Drives, to Wasabi not only generated huge savings it was simpler and faster. Plus, since Cloudberry works seamlessly with Wasabi, the show also enjoys efficient and cost-effective remote data protection. In this Case Study read in detail how the ‘Kim Komando Show’ made the transition to next generation cloud storage.
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data protection, multimedia content, cloud storage, backup, recovery, secondary storage platform
    
Wasabi
Published By: Sage Software (APAC)     Published Date: Nov 28, 2018
91% of shoppers research products online before making a purchase in a brick-and-mortar store. To remain competitive and grow, it's now imperative for retailers to deliver a seamless shopping experience across all channels. Download our new whitepaper to find out how an Enterprise Management solution can help you deliver the experience today's customer expects.
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Sage Software (APAC)
Published By: Bluecore     Published Date: Oct 23, 2018
AFTER DECADES IN THE LIMELIGHT, email remains the most powerful channel for eCommerce marketers. And this success continues even as many eCommerce marketing teams rely heavily on batch and blast emails that go to their entire list without any customization. While such efforts clearly bring in revenue, they also leave money — a lot of money — on the table. Recognizing that largely untapped opportunity, top eCommerce marketers have started to take a more strategic approach to email. In addition to traditional batch and blast campaigns, these marketers now tailor messages based on both their customers’ behaviors and changes to their product data in order to send more customized and timely messages.
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bluecore, retail, email, report, ecommerce, marketing
    
Bluecore
Published By: Bluecore     Published Date: Oct 23, 2018
The second purchase has taken on almost mythical qualities over the past few years because of both the difficulty many retailers face in attaining it and the potential it holds for those retailers who can make it happen. For example, converting just 5% of one-time buyers into two-time buyers can lead to an additional $550,000 in potential revenue over the next two years. But crossing the chasm from first purchase to second purchase is typically the most difficult for retailers. So what does it take? We’ve got your back with a special Second Purchase edition of our Rethinking Retail Playbook, featuring five ideas to help you make sure one-time buyers don’t become only-time buyers.
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retail, playbook, buyer, bluecore
    
Bluecore
Published By: Bluecore     Published Date: May 07, 2019
Personalization runs through every retail interaction, and it has the potential to make or break consumers’ relationship with your brand. But we don’t need to tell you about the importance of personalization. What we do need to talk about is how to get it right. And why email is the best place to start. Creating a personalized experience in the league of retail pacesetters like Stitch Fix and Sephora is all about bringing together an intimate knowledge of both your customers and your products. This eBook explores what it takes to make that happen, including how to parness product data for retail personalization, what truly relevant experiences look like and how to remove common technology roadblocks to achieving retail relevance.
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Bluecore
Published By: Bluecore     Published Date: May 07, 2019
For retailers, driving second purchases from first-time buyers presents enormous revenue potential in both the short and long term. But getting those second purchases often proves difficult. So what does it take? Data from over 400 retailers reveals why the second purchase is the most important purchase, why it eludes so many retailers and how to use customer data to turn one-time buyers into two-time buyers.
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Bluecore
Published By: Bluecore     Published Date: May 07, 2019
If the very purpose of technology is to make our lives easier and allow us to work smarter, why do most retail marketers use email technologies that do the exact opposite? It’s time to break out of the Email Death Spiral and advance your retail marketing program with the next generation of email marketing technology. This guide explores how to identify when it's time for a change, exactly what your team needs to know to prepare for a successful change and how to best evaluate modern email marketing technology for retail.
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Bluecore
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