success

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Published By: VMware Dell     Published Date: Jun 05, 2008
WWF is the world’s largest independent conservation organization. As part of its IT department’s contribution to environmentally-friendly business practices, WWF-UK deployed VMware virtualization into its live production environment. They decreased server count, lessened cooling requirements, minimized the space needed to house their datacenter and significantly reduced their overall carbon footprint.
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virtualization, vmware, virtual infrastructure, x86, server consolidation, server containment, business continuity, disaster recovery, energy savings, vmware infrastructure 3, vi3, vmware
    
VMware Dell
Published By: Engine Ready     Published Date: Jun 03, 2008
You've probably heard about the "long tail" in search engine marketing - the numerous, highly specific, less popular keyword phrases that are a great source of targeted, low cost, and high converting visitors. By examining your web analytics, you can discover and implement many of these very productive "long tail" keyword phrases used by your customers. Executing a "long tail" strategy is critical to campaign success, but don't let it distract you from the power of search's "short head" - that handful of keywords that drive most of your cost and conversions.
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search engine marketing, sem, keyword, keywords, keyword selection, engine ready, engineready
    
Engine Ready
Published By: CA SM     Published Date: Jun 02, 2008
IT Asset Management (ITAM) is a cornerstone of IT Service Management (ITSM) yet is often omitted from existing ITSM implementations or initiatives. Version 3 of the Information Technology Infrastructure Library (ITIL) expands the processes, functions and roles in the service life cycle. However, it still does not provide enough details on key process and functional integration points for ITAM.
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ca service management, service management, asset management, it asset management, itil
    
CA SM
Published By: IBM     Published Date: May 30, 2008
Collaboration. It is the critical element to success and IBM Lotus software is at the forefront. With collaborative innovations that enable users to work the way they want to, Lotus software offers a compelling portfolio that is based on open, integrated and secure solutions.
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collaboration, web 2.0, ibm, ibm ep, ep campaign
    
IBM
Published By: Oracle Corp.     Published Date: May 30, 2008
Current trends show that the vast majority of companies are moving to services-oriented architectures (SOAs) and deploying Web services within and across their IT infrastructure.However, the success of those deployments is determined by the integrations and innovations that Web services make possible and how Web services affect the quality and performance of the mission-critical applications with which they interface.
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soa, soas, oracle, application testing suite, web services, mission-critical, enterprise java beans-based, quality assurance, ejb, user interface
    
Oracle Corp.
Published By: IEX     Published Date: May 27, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
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call center management, customer service, workforce management, contact management, iex, contact center, call center
    
IEX
Published By: IEX     Published Date: May 27, 2008
As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.
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call center management, customer service, workforce management, contact management, iex, contact center, call center, performance management
    
IEX
Published By: 123Together     Published Date: May 27, 2008
Email has become THE mission critical application for businesses large and small. As a growing business continually striving to increase productivity, collaboration and corporate success, you understand the important role that Microsoft Exchange Server plays in any profitable business. Small and mid-size businesses alike see the productivity benefits of utilizing an enterprise-class solution but since many do not have the financial or human resources to bring it in house, more and more of them are turning to a hosted solution.
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123together, it strategies, economy, stability, migration, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, mobile services
    
123Together
Published By: Clickatell     Published Date: May 20, 2008
This white paper addresses the application of SMS messaging to the banking industry, and suggests how financial institutions can leverage multimodal messaging architecture to gain a competitive advantage.
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clickatell, mobile banking, mobile marketing
    
Clickatell
Published By: Clickatell     Published Date: May 20, 2008
Communication is a profoundly human activity and the primary driving force behind all technological development. The secret of the mobile phone’s success lies not just in its simplicity, but also in its adaptability.  Download this white paper to learn more.
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clickatell, mobile marketing, sms marketing
    
Clickatell
Published By: Burton Group     Published Date: Apr 08, 2008
Server virtualization is a technology that has taken hold with amazing speed and is now firmly entrenched with overwhelming success in many data centers. This perspective document recaps why you should be moving ahead quickly with virtualization (if you haven’t already done so), what the implications are for IT and the business, and what the future holds as the ramifications of virtualization become apparent.
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burton group, server, servers, virtual, virtual machine, virtual server
    
Burton Group
Published By: AcquireWeb     Published Date: Apr 07, 2008
This opinion piece, published by DM News in November 2007, addresses a common but less talked about problem with email marketing – over-mailing to positively effect otherwise mediocre results; which is likely the result of an acquisition email provider using a compiled response file, and guaranteeing high open and click rates in addition to a positive ROI. This article provides insight on what the marketer, broker or agency can do to ensure they are maximizing the ROI from a given campaign, while disincentivizing over-sending behavior.
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email, conversion, conversion testing, email marketing, frequency, overdelivery, over-delivery, acquireweb, email marketing campaign, email campaign, integrated marketing, e-mail, acquisition e-mail, lead generation, e-mail marketing, e-mail appending, acquirelocal, local marketing, local store marketing, restaurant marketing
    
AcquireWeb
Published By: Integration New Media     Published Date: Apr 01, 2008
This new white paper by Integration New Media looks at the benefits achieved through adding richness to eCommerce sites, with an emphasis on the impact that this change can have on a retailer’s bottom line. In addition, it presents samples of successful integrations and options for moving forward that leverage current technology, providing retailers with the biggest bang for the smallest investment.
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inm, integration new media
    
Integration New Media
Published By: IBM     Published Date: Mar 28, 2008
As the old adage says, "Information is power." The ability of an organization to best understand the behaviors and needs of its customers and partners, manage effective processes with timely insight, target new opportunities, and ensure that it is operating in a compliant and financially responsible manner on a day-to-day basis provides a foundation for innovation and success, let alone its survival.
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IBM
Published By: Easynet     Published Date: Mar 26, 2008
This Executive Brief will show how transactional networks and IT networking services can successfully promote internal integration of company workflows while improving external collaborative processes in order to coordinate activities with third-party stakeholders and agents around construction projects.
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collaboration, vpn, managed networks, construction, mobility, easynet, building
    
Easynet
Published By: Clarus Systems     Published Date: Mar 18, 2008
In this document, you'll learn to enable the successful execution and completion of IPT Deployment projects through a standardized set of processes and methodologies based upon Information Technology Infrastructure Library (ITIL) standards.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices, voice engineering, pdioo, strategies, deployment, operations, day 1, day 2, clarusipc, automated testing, business intelligence, performance management, configuration management
    
Clarus Systems
Published By: IBM     Published Date: Mar 17, 2008
Picking the right servers, storage systems and management software is essential to successful IT consolidation initiatives. In the past, either scaling up (bigger, faster servers) or scaling out (more servers) would have been the answer. But one platform does not fit all needs. Scaling right means picking the scaleup or scale-out approach—or combination of the two—that best fits each situation.
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ibm, move up campaign, ibm move up, scalability, scale, scalable, network management, bladecenter, blade, blade server, bladesystem, blade center, blade system
    
IBM
Published By: ASG Software Solutions     Published Date: Mar 05, 2008
Because business success is tightly fused with technology, IT costs are rising, and this trend is expected to continue. As a result, businesses are demanding that IT be more than a static resource. IT is expected to deliver business results with a measurable contribution to the organization's bottom line.
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asg, cmdb, bsm, itil, paradigm, btsm, sla, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm, critical application, cms, itsm
    
ASG Software Solutions
Published By: IBM     Published Date: Feb 25, 2008
An organization’s success and ability to react to market and environmental changes are now more dependent than ever on an effective and efficient IT infrastructure. This white paper provides a starting point for organizations contemplating server consolidation. Download this guide for an overview of server consolidation concepts and techniques, plus guidance on methodologies that should be employed.
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servers, migration, consolidation, infrastructure, server hardware, ibm
    
IBM
Published By: IBM     Published Date: Feb 25, 2008
This reference guide can help you understand IBM’s capabilities in the site and facilities services area through real-world scenarios that demonstrate those services in action. Download this guide now and use it to quickly find stories that illustrate how IBM has delivered high-quality, value-add services for the site and facilities needs of companies of all sizes in a variety of industries around the world.
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it management, network management, infrastructure, servers, ibm
    
IBM
Published By: Adaptive Growth     Published Date: Feb 25, 2008
In what practical ways – if any – is ERP implementation project success different from the absence of failure? Both casual and thorough analysis of ERP failure agree on several interesting points.
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erp, adaptive growth, project management, enterprise applications, enterprise resource planning, adaptivegrowth
    
Adaptive Growth
Published By: SAP     Published Date: Feb 21, 2008
Many significant business initiatives and large IT projects depend upon a successful data migration. Your goal is to minimize as much risk as possible through effective planning and scoping. This paper will provide insight into what issues are unique to data migration projects and offer advice on how to best approach them.
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sap, data architect, data migration, business objects, information management software, bloor, sap r/3, application, enterprise applications, data quality management, master data management, mdm, extraction, transformation load, etl
    
SAP
Published By: IBM     Published Date: Feb 08, 2008
We’ve heard it over and again: mid-sized manufacturers need to increase efficiencies while protecting their existing infrastructure and boosting profits. IBM can help, with tailored solutions. Click for the complimentary report, "Ten Insights for Success in an On Demand World".
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infrastructure, erp, productivity, scm, supply chain, enterprise resource planning, mid-market, smbs, ibm
    
IBM
Published By: IBM     Published Date: Feb 08, 2008
It’s tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help with solutions tailored for community banks. Click now and receive the new 18-page report from TowerGroup on CRM Metrics and how smart banks measure success.
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customer data, customer centric, customer-centric, crm, customer relationship, bank, banks, finserv, finserve, financial services, finance, financial, smb, small business, ibm
    
IBM
Published By: APC     Published Date: Feb 07, 2008
Voice Over IP (VoIP) deployments can cause unexpected or unplanned power and cooling requirements in wiring closets and wiring rooms. Most wiring closets do not have uninterruptible power available, and they do not provide the ventilation or cooling required to prevent equipment overheating. Understanding the unique cooling and powering needs of VoIP equipment allows planning for a successful and cost effective VoIP deployment. This paper explains how to plan for VoIP power and cooling needs, and describes simple, fast, reliable, and cost effective strategies for upgrading old facilities and building new facilities.
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apc, voip, power, cooling, pbx, communication, wiring, heating, idf, ups
    
APC
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