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Published By: CA Technologies EMEA     Published Date: May 23, 2018
In his 1966 book “The Psychology of Science,” American psychologist Abraham Maslow tackled the idea that those in the field of psychology needed to approach treatment from multiple perspectives, to take on new ideas, and not just continue using the same theories and techniques created by Freud and his followers so many years ago. It may seem curious to refer to psychology in a work on REST and API Design, but it works to illustrate two distinctive points: (1) that all design decisions, regardless of whether they pertain to software or architecture, should be made within the context of functional, behavioral, and social requirements—not random trends; (2) when you only know how to do one thing well, everything tends to look identical. To get started, let’s take a look at REST in some detail by downloading this whitepaper today.
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CA Technologies EMEA
Published By: CA Technologies     Published Date: Aug 22, 2017
OAuth is an emerging Web standard for authorizing limited access to applications and data. It is designed so that users can grant restricted access to resources they own—such as pictures residing on a site like Flickr or SmugMug—to a third-party client like a photo printing site. In the past, it was common to ask the user to share their username and password with the client, a deceptively simple request masking unacceptable security risk. In contrast to this, OAuth promotes a least privilege model, allowing a user to grant limited access to their applications and data by issuing a token with limited capability.
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CA Technologies
Published By: Liaison Technologies     Published Date: Feb 07, 2014
This how-to-guide has been designed to help you better evaluate a VAN provider and determine the real value of the offer.
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liaison, van, value-added network, transaction management, real value, reduce errors, accuracy of data, provider consolidation
    
Liaison Technologies
Published By: LeanData     Published Date: Nov 07, 2016
In a modern B2B sales process, it’s not easy connecting a lead to the right rep. It’s no secret that the traditional way of managing leads within Salesforce is rigid and labor-intensive. This eBook dives into best practices about lead routing and converting. Learn how a well-designed, automated lead management process maximizes the impact of every lead coming into your organization.
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LeanData
Published By: SAS     Published Date: Feb 29, 2012
This paper provides an intro to managers and marketing professionals applying analytics to marketing to significantly improve outcomes. It explains not only why you need to make this shift, but also how you get started and what tools you'll need.
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sas, analytics, business analytics, business intelligence, customer intelligence, data management, fraud & financial crimes, high-performance analytics
    
SAS
Published By: ServiceNow     Published Date: Feb 24, 2017
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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ServiceNow
Published By: Service Now     Published Date: Jan 26, 2018
At the highest level of organizations, a new management directive has emerged to meet the changed nature of customer demands and interactions as well as the need to differentiate within the market. This directive has one goal: providing a differentiated customer service experience. As products become increasingly commoditized, organizations can set themselves apart from their competitors by providing a unique customer service experience that creates a "relationship" based on intangible benefits that their customers will find hard to give up. While this vision is theoretically sound, it requires a significant tactical shift in business thinking and processes. The modern customer's habits and service requirements have changed radically. Meeting these needs challenges many historically held beliefs and practices regarding the customer and modes of interaction.
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Service Now
Published By: Godfrey     Published Date: Oct 24, 2008
This document is intended to provide us with the information we need to generate an audit of your existing system for sales lead management. This audit is organized into several parts, starting with a cursory survey of your business environment, and then focusing on the key aspects and issues of sales lead management. Since our face-to-face meeting time may be limited, we hope this audit will allow you to provide more thoughtful and detailed information, so that our deliverable to you is of significant value.
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godfrey, lead management system, lead-generating communications, lead processing, lead reporting
    
Godfrey
Published By: Godfrey     Published Date: Oct 24, 2008
Godfrey’s Channel Strategy Audit is intended as a guide to assist you in providing the information we need to generate a distribution channel strategy analysis. This audit is organized into several parts, starting with a cursory survey of your business environment, and then concentrating on the key issues that can result in strengthening or reshaping your distribution channel strategy. Although our face-to-face meeting time may be limited, we hope this audit will allow you to provide more thoughtful and detailed information, so that our deliverable to you has significant value.
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godfrey, channel strategy audit, b2b marcom, channel communications, distribution network, channel marketing, marketing to distributors, distribution channel
    
Godfrey
Published By: Pillar Data Systems     Published Date: Apr 20, 2010
In this brief 23-minute on-demand Webinar, opinion leaders from Pillar Data Systems and industry experts from featured analyst firm, Gartner, Inc., break down the challenges that today's organizations face and help them to select a flexible storage platform that will adapt to changing business and application requirements while minimizing risks and reducing management complexity.
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pillar data systems, modern storage infrastructure, it infrastructure, productivity, tco, green it, data
    
Pillar Data Systems
Published By: McAfee     Published Date: Feb 06, 2013
It’s a critical time for security efforts to move beyond the traditional software operating stack and monitor operations from a new vantage point closer to, and within, the hardware level.
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rootkits, kernel-mode malware, malware signatures, operating system level heuristics, kernel-mode rootkits, user-mode rootkits, koutodoor, tdss
    
McAfee
Published By: Rackspace     Published Date: Jan 19, 2016
Rackspace® Private Cloud Powered by OpenStack® is backed with our results-obsessed service known as Fanatical Support.® Our exceptional customer service means we’re in it with you every step of the way. From initial design to ongoing management for your production environment, we manage your cloud so you can focus on your core business.
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rackspace, cloud, information technology
    
Rackspace
Published By: Emotive Brand     Published Date: Jan 27, 2010
The concepts of "brand" and "reputation" are often seen as one and the same. However, when viewed separately, significant opportunities arise to improve both. The road to successful branding has never been more complex or challenging. What started, as a one-way lane going directly from the manufacturer's door to the buyer's door is now an everexpanding, two-way, multi-lane superhighway with intersections, tollbooths, and rest stops.
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emotive brands, reputation, branding, brand
    
Emotive Brand
Published By: Dell EMC     Published Date: Feb 23, 2017
This study provides IT decision-makers with insight on various types of clouds and how they are used today along with a practical framework to evaluate converged infrastructure versus do-it-yourself approaches.  Based on interviews with organizations that implemented VCE solutions, Forrester Consulting quantified how VCE converged infrastructure drove significant increases in IT efficiency and productivity, as well as decreases in the cost associated with infrastructure, security, and compliance. The study describes a process for setting improvement goals and measuring success for infrastructure modernization. This process is supported by an intuitive template.
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Dell EMC
Published By: RSA     Published Date: Sep 19, 2017
The General Data Protection Regulation (GDPR) has been approved by the European Union and demands significant data protection safeguards to be implemented by organizations around the world. Learn how you can successfully prepare for GDPR with advice from Osterman Research.
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gdpr, data protection, rsa, rsa security, personal data, privacy
    
RSA
Published By: Q2 eBanking     Published Date: Jul 30, 2017
To thrive in today’s marketplace, FIs can meet the mobile-first challenge by offering a unified digital experience and highly relevant offers while expanding digital-first design to mobile businesses. A technology partner like Q2 will help. We will help you execute with the speed, agility, and accuracy to meet today’s pace of change and offer the digital experience your consumer, business, or corporate users demand.
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Q2 eBanking
Published By: Schneider Electric     Published Date: Oct 17, 2016
This paper outlines practical steps that include clear methodologies, at-a-glance calculators and tools, and a comprehensive library of reference designs to simplify and shorten your planning process while improving the quality of the plan.
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Schneider Electric
Published By: Schneider Electric     Published Date: Aug 15, 2017
In today’s world of being “on” 24/7, data centers are at the core of business and viewed as the way to create competitive differentiation. Speed, efficiency, flexibility, and scale are now critical for winning the race to meet new connectivity and processing demands caused by the Internet of Things (IoT) and Big Data.
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planning process, reference designs, cost analysis, design, site selection, schneider, electric
    
Schneider Electric
Published By: Optimizely     Published Date: Jun 05, 2017
Learn about statistical significance, statistical error, and the concepts behind Optimizely’s Stats Engine: - Best practices for running your experiments to statistical significance - Tips for communicating results, optimizing low-traffic pages, using confidence intervals, and more - How Optimizely is creating an always-valid view of statistical significance
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optimizely, online experiments, statistics, statistical significance, optimizely stats engine
    
Optimizely
Published By: IBM     Published Date: Jul 14, 2016
If your company is engaged in international activities, it's critical that you assess and understand the risks of non-compliance with the Foreign Corrupt Practices Act (FCPA). To avoid becoming a costly statistic, you need to design your controls accordingly. Download this white paper from experts Joseph Howell, Cofounder and Executive Vice President at Workiva, and Brent Macey, Director of Internal Audit for Schnitzer Steel Industries, Inc. They'll discuss the major components of the FCPA, and how companies can perform the risk assessment process in an efficient manner. They'll also provide a practical guide to implement internal controls for FCPA at an international level.
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best practices, risk management, foreign corrupt practice act, technology, business management
    
IBM
Published By: VeriSign Authentication Services, now a part of Symantec Corp.     Published Date: Oct 13, 2011
This report looks at the challenges in the new world of EHR as well as security breaches and other risks that come with storing web-based information.
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verisign, health, ehr, security, breaches, risks, web-based, information
    
VeriSign Authentication Services, now a part of Symantec Corp.
Published By: VeriSign, Inc.     Published Date: Aug 03, 2011
This report looks at the challenges surrounding the new world of EHR technology and also details the measures that organizations need to start taking right now to prepare for the upcoming changes in the healthcare industry.
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verisign, privacy, security requirements, electronic health records, ehrs, ehr technology, ssl certificates, authentication
    
VeriSign, Inc.
Published By: CA Technologies EMEA     Published Date: Apr 10, 2018
Challenge Organizations undergoing digital transformations are dealing with amplified concerns around risk and security, which isn’t surprising. Digital transformation initiatives inevitably result in more points of access to enterprise infrastructure that are outside of existing controls, accessible by a greater number and more diverse set of identities, and proliferated across a distributed and dynamic infrastructure. Opportunity Knowing your privileged users is knowing your risk. Privileged access management tools themselves must be able to support automation in the authorization process and enable scalability through support for both dynamic operations and ephemeral infrastructure. Benefits Better pinpointing attacks exploiting credential theft isn’t simply a question of accumulating more data but involves incorporating better data about privileged user behaviour, which can identify significant changes that represent real risk.
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CA Technologies EMEA
Published By: Office Depot     Published Date: Dec 01, 2015
How do you create a comfortable workplace that inspires creativity and productivity? There is no one right formula. This guide identifies some of the important aspects of workplace design – from office layout to ergonomic products and desk accessories – to help you make decisions that may make sense for your employees and your bottom line.
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workplace design, creativity, human resources
    
Office Depot
Published By: Symantec     Published Date: Dec 04, 2014
SSL/TLS has been & will be a core enabling technology critical for securing communications. The most significant challenge facing the SSL ecosystem is its implementation. Researchers have recently published reports indicating widespread errors & shortcomings in the implementation of SSL/TLS in mobile applications. These issues often result from flawed use of SDKs or APIs used by developers. This paper lists necessary steps to take to create a stronger, more trustworthy SSL implementation. All SSL client non-browser applications should follow all these practices to ensure strong authentication, confidentiality & integrity.
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ssl/tls, sdks, apis, quick guide, apps, ssl ecosystem
    
Symantec
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