service model

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Published By: Datalink     Published Date: Jul 27, 2012
Running IT as a service (ITaaS) is not necessarily a new concept. But, the era of cloud computing now places a whole new spin on ITaaS. In this white paper, you'll learn why there is so much buzz around cloud services and the role IT should play in this new cloud-based era. You'll also learn a useful model to help transform your company's IT data center into a private cloud that can ultimately manage and oversee the delivery of both internal and external cloud services to the business.
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datalink, cloud, buy, build, itaas, infrastructure, cloud computing
    
Datalink
Published By: SAP     Published Date: Jul 17, 2012
Our Business Model is uniquely focused on generating business value, while our innovative service offerings help you put new ideas to work quickly. We use our knowledge and experience to deliver value and help your business run better to give you direct access to the experts and problem solvers that are best equipped to meet your needs by providing a comprehensive approach to quality improvement and risk reduction.
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sap, services, value, innovation, business model, mobile computing, it service management, infrastructure management, project management
    
SAP
Published By: Oracle     Published Date: Apr 03, 2012
Download this white paper, Top Reasons to Implement an SOA Governance Strategy: A List for IT Executives, for a guide to governance that will set you on the right path.
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soa, service oriented architecture, networking, middleware, weblogic, oracle, information technology, web services, application server, server, sla, maturity model, 10g, jvm, java
    
Oracle
Published By: Oracle     Published Date: Apr 03, 2012
This white paper describes how to successfully consolidate your database onto a private cloud through several deployment models.
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orace, service models, cloud management, 11g, database services, database consolidation
    
Oracle
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read how to improve cross-selling and up-selling, claims efficiency and market opportunities from insurance and IT industry authority, Mark Breading, SMA partner at SMA Strategy Meets Action.
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Interactive Intelligence
Published By: Webroot     Published Date: Dec 06, 2011
Unlock the true business value of IT security, and learn why companies of all sizes are choosing SaaS over on-premise solutions.
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saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges, it security, security, on-premise
    
Webroot
Published By: iKnowtion     Published Date: Nov 17, 2011
Learn how a financial services company can retain critical customer assets, and their method for predicting customers that will transfer assets in and out of accounts and the expected amounts.
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customer intelligence, customer loyalty, crm solutions, customer profiling, probability choice models, trigger marketing, financial services, profitability, data modeling, marketing analytics, iknowiton
    
iKnowtion
Published By: Symplfiied     Published Date: Nov 07, 2011
Symplified's innovative On Demand Identity leverages the software-as-a-service subscription business model to deliver breakthrough identity services with disruptive pricing. This White Paper explains how identity services eliminates all capital outlays for hardware, software and infrastructure, expenses for support and staffing. You also can reduce the costs of training and integration to reduce identity lifecycle costs by more than 80% from enterprise identity software.
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symplified, technology, security, identity management, white paper, cloud computing
    
Symplfiied
Published By: Nimsoft     Published Date: Oct 24, 2011
This paper describes unique characteristics of cloud service delivery models; details distinct monitoring responsibilities & challenges of each model
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nimsoft, cloud service, delivery, models, monitor, monitoring, challenges
    
Nimsoft
Published By: Nimsoft     Published Date: Oct 24, 2011
This white paper reveals the best monitoring practices to employ in virtualized environments.
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nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges
    
Nimsoft
Published By: Nimsoft     Published Date: Oct 24, 2011
This white paper outlines the key challenges of moving to SaaS-and how Nimsoft Service Desk helps address them
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saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges
    
Nimsoft
Published By: Nimsoft     Published Date: Oct 24, 2011
Join Forrester and Nimsoft for this one hour webcast and discover the most current recommendations for service delivery and management best practices.
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saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges
    
Nimsoft
Published By: Nimsoft     Published Date: Oct 24, 2011
This paper offers tips for offering self-service capabilities to customers, therefor improving customer service levels and satisfaction.
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saas, service management, nimsoft, cloud service, delivery, models, monitor, monitoring, best practices, virtualize, virtualization, challenges
    
Nimsoft
Published By: GoToAssist     Published Date: Oct 05, 2011
The challenges of today's service and support environment just might be keeping you awake at night. The expectations are great and the daily demands relentless. But there's hope. By moving away from the current break/fix technical support model and providing a value-added customer experience, organizations can gain a significant business advantage. This TSIA white paper identifies the 6 toughest issues impacting service and support organizations today, and it offers guidance on improving service levels and how to differentiate competitively based on quality of service.
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citrix, executives, business, customer experience, technical support, technology
    
GoToAssist
Published By: VMware     Published Date: Aug 23, 2011
This paper discusses the radical change in datacenter and IT processes brought about by virtualization and by the inception of a cloud or service led model for delivery of IT resources. Perceived risks and organizational hurdles are analyzed, and guidance is given for organizations as they move to the cloud.
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vmware, cloud computing, virtualization, business agility, cloud adoption trends, server virtualization, vcloud
    
VMware
Published By: Cisco     Published Date: Jul 27, 2011
This EMA White Paper examines in more detail the building blocks for private cloud computing - automation, virtualization, and cloud service management - and provides EMA's recommendations for a phased approach to cloud computing, based on EMA's maturity model, research data, and enterprise activities, with prescriptive approach and some sample use cases to help get started.
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cisco, automization, service catalog, self-service, virtualization, private cloud, building blocks, infrastructure, ema, newscale
    
Cisco
Published By: BMC Software     Published Date: Jul 01, 2011
Help Desk software as a service is attractive to many IT departments. It offers the same benefits of traditional IT help desk solutions, in addition to reducing capital expenses, accelerating implementation, and providing easier upgrades. This paper explores considerations for implementing IT service management in-house or as a service.
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service management, bmc software, itil, saas, help desk software, delivery model, cloud based help desk, simple, affordable, bmc, drive profit, reduce risk, paul avenant
    
BMC Software
Published By: Cisco     Published Date: Jul 01, 2011
This EMA White Paper examines in more detail the building blocks for private cloud computing - automation, virtualization, and cloud service management - and provides EMA's recommendations for a phased approach to cloud computing, based on EMA's maturity model, research data, and enterprise activities, with prescriptive approach and some sample use cases to help get started.
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cisco, automization, service catalog, self-service, virtualization, private cloud, building blocks, infrastructure, ema, newscale
    
Cisco
Published By: SAP     Published Date: Jun 30, 2011
Learn more about today's challenges of monetizing connected services across diverse industries such as high tech, financial services, telecommunications and how SAP can help you maximize these opportunities.
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sap, monetizing services, hyperconnected world, internet, wireless networks, cross industry drivers, changing business models, product commoditization, service economy, service-based business model
    
SAP
Published By: Adaptive Planning     Published Date: Apr 18, 2011
Join us for an informative webinar to hear case studies describing how leading financial services firms have been able to move beyond Excel and save time, enhance collaboration, and improve business decisions -- ultimately resulting in higher revenues and profits.
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fp&a, adaptive planning, financial services, budgeting, strategic value, forecasting, monthly reporting, driver-based models, interest rate, collaboration, revenue analysis
    
Adaptive Planning
Published By: Riverbed     Published Date: Mar 31, 2011
Just what is cloud computing anyway? Skeptics might say it is nothing but industry hyperbole, visionaries might say it is the future of IT. In reality, both statements are true-cloud computing has been embellished by the tech industry, but it does hold real potential for new types of on--demand dynamic IT services. This paper seeks to clarify the definition of cloud computing, identify how far along users are in terms of cloud deployment, and examine the role of the network in the cloud computing model.
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riverbed, cloud computing, networking
    
Riverbed
Published By: Epicor     Published Date: Feb 02, 2011
This paper describes how the software as a service (SaaS) model delivers financial, implementation, and operational benefits to job shops and small manufacturers.
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epicor, saas erp, enterprise resource planning, manufacturer, software as a service, cost of ownership
    
Epicor
Published By: Symantec.cloud     Published Date: Jan 26, 2011
Software-as-a-Service (SaaS) continues to gain traction over traditional on-premise software licensing models as organizations aggressively seek more cost-effective, flexible and robust computing solutions. This paper will help you understand and calculate the true costs of SaaS to determine what benefits this important resource-maximizing approach can offer your company now and in the future.
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symantec cloud, saas, tco, roi, software-as-a-service, enterprise application software
    
Symantec.cloud
Published By: Savvis UK Limited     Published Date: Nov 12, 2010
The cloud services market is now directly addressing the needs of application developers, with an emerging class of services that provides fast, on-demand provisioning; instant scale up and down capabilities, and support for multi-tier application architectures, as well as workload migration capabilities and a pay-as-you go model.
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savvis, application development, testing, cloud services, software development, independent software vendors, isv, software-as-a-service, saas, virtual data center, roi
    
Savvis UK Limited
Published By: NovaStor     Published Date: Nov 08, 2010
New Business Opportunities for IT Resellers, Solution Providers and System Integrators
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backup, backup service, managed services, msp, cloud backup, data protection, managed backup
    
NovaStor
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