service model

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Published By: HP     Published Date: Jul 29, 2008
This white paper describes an energy audit tool which can lead to significant decreases in the costs of running a data center.  Thermal Zone Mapping (TZM) is a visualization tool developed to present in graphical format high level thermal metrics developed by HP and targeted for use as part of the HP Data Center Thermal Assessment service. This tool uses data generated from computer models of the data center and generates metrics, which are then post-processed and visualized in the three-dimensional data center space.
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heat, data center, heat monitoring, hardware, datacenter, mission critical
    
HP
Published By: VeriSign Incorp.     Published Date: May 08, 2009
Web Application Threats Are Evolving. Are Your Security Efforts Keeping Pace? Today, Web application security threats are not only becoming more abundant than ever, but also more difficult to detect, and more complex to solve. Many organizations are responding to these unique vulnerabilities with traditional network security approaches. However, sophisticated Web applications threats require a more sophisticated security strategy. What’s worked in the past won’t necessarily work today; and what’s more, Web application security requires a comprehensive solution, not simply a series of a la carte provisions. For detailed steps toward improving your Web application security strategy, download the VeriSign® Enterprise Security Services white paper, Best Practices That Improve Web Application Security.
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verisign, web application security, sensitive data, intellectual property, business processes, operational costs, verisign enterprise security services, point-of-sale
    
VeriSign Incorp.
Published By: HP Data Center     Published Date: Feb 18, 2009
Today's data centers are embarking down a path in which "old world" business, technology, and facility metrics are being pushed aside in order to provide unparalleled service delivery capabilities, processes, and methodologies. The expectations derived from today’s high-density technology deployments are driving service delivery models to extremes with very high service delivery capabilities adopted as baseline requirements within today’s stringent business models. Part of the "revolution" that is driving today's data center modeling to unprecedented high performance and efficiency levels is the fact that computer processing advances with regard to high-performance and smaller footprints have truly countered each other.
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hp data center, data center enfironment, high density computing, rack-mount servers, mep mechanical, electrical, and plumbing, virtualization
    
HP Data Center
Published By: BMC Software     Published Date: May 19, 2014
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile.
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saas, cloud, itsm, integrating itsm, itsm integration, saas integration
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
"Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision that requires organizations to carefully assess the potential impact on business operations, a growing number of companies are clearly finding the move worthwhile. This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include: • The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs. • Improved alignment between IT and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively. • The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud. • The advantages of cloud-base
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BMC Software
Published By: BMC Software     Published Date: Oct 23, 2014
In a first-of-its-kind study, IDC has docu­mented the costs of business risks cre­ated when business and IT teams fail to communicate effectively. Hear how enterprises are addressing the friction associated with IT needs and the gaps and opportunities that exist between business needs and IT service delivery models.
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costs and risks, communication, enterprises, it service delivery models
    
BMC Software
Published By: LogMeIn Rescue     Published Date: Oct 21, 2013
The role of customer service is one that is valued and well understood by many organizations. However, making the leap from correlating customer service activities with overall performance results to investing in strategies that deliver top-notch results is increasingly becoming a key differentiator. Top performing businesses have long understood the financial ramifications of a satisfied and engaged customer and continue to act on developing a profitable model to engage, interact, and win with their key customers. This document will highlight the financial link between better customer service and increased company profitability. It will also highlight several best practices that help organizations convert their service businesses from a cost center into a profit center.
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logmein, aberdeen group, customer service, customer support, roi, customer satisfaction, crm, customer retention
    
LogMeIn Rescue
Published By: Cisco     Published Date: May 14, 2015
Cisco's Virtualized Multi-tenant Data Center (VMDC) system defines an end-to-end architecture, which an organization may reference for the migration or build out of virtualized, multi-tenant data centers for new cloud-based service models such as Infrastructure as a Service (IaaS).
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cloud computing, erp, productivity, applications, efficiency, virtualization, cisco, data center
    
Cisco
Published By: Avaya     Published Date: Mar 10, 2016
The digital revolution has happened. Commerce is changing again, unbound from prior models. Goods and services are sold and information exchanged in ways we never imagined a few years ago. Think Uber and Airbnb—digital business models like this are replacing last year’s browser-based businesses.
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digital advertising, commerce, business optimization, content delivery
    
Avaya
Published By: SAP     Published Date: Mar 22, 2016
All participants will use digital innovation to run their enterprise in real time and operate in a global network. They will provide superior products and services for a unique customer experience with the highest safety and environmental standards. This also paves way for new mobility concepts and business models. Our vision is where urban mobility and transportation systems run in a sustainable ecosystem while protecting natural resources and environment. This requires the ability to connect companies, people, and vehicles in real time for accident-free driving with zero-emission operated vehicles.
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digital network, digital enterprise, value creation, best business practices, sap
    
SAP
Published By: Infosys     Published Date: May 21, 2018
Our client offered electronic money transfer services. For years they had provided the digital links and the networks of agents that enabled people to send money quickly and easily around the world. But digital technology introduced a number of challenges to their business. Not only were pure digital payment companies threatening the agent-based model, but their business models had lower operating costs than a network of physical agents. Also, other technologies such as virtual money transfer via blockchain were being more widely adopted. In addition, industry mergers strengthened competitors, while increased protectionism began to reduce the number of migrant workers - the core customers of our client. The digital world was looking like a difficult place to operate in.
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money, transfer, digital, technology, business
    
Infosys
Published By: Apstra     Published Date: Feb 25, 2019
This in-depth white paper explains how service providers are capitalizing on Intent-Based Networking — a new and effective networking model that provides a way of abstracting an application, feature, network, or resource in such a way that the intent is exposed, but the implementation is hidden.
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apstra, intetn-based networking
    
Apstra
Published By: Cisco     Published Date: Jan 08, 2016
In a climate of digital disruption and global market pressures, many manufacturers want to differentiate with new service-oriented revenue models, especially those that rely on connected machines and machineas-a-service. In a Cisco survey of more than 600 senior executives in 13 countries—from both industrial machine builders and end-user manufacturers—86 percent said the transition from product-centric to service-oriented revenue models is a core part of their growth strategies.
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cisco, thought leadership, revenue models, manufacturing, best practices
    
Cisco
Published By: McAfee EMEA     Published Date: Nov 15, 2017
Private cloud is one of the critical deployment architectures IT teams are adopting as they transition to a service-centric delivery model. More than 75% of organizations? already use private clouds to lower costs, increase agility and exert greater control over security, data protection and compliance. The transition to private cloud represents a paradigm shift in how IT is provisioned and data centers are deployed. Virtualization is expanding beyond servers into storage and networking, while software-defined models allow new levels of agility through advanced automation and orchestration. https://www.eventbrite.com/e/mpower-emea-cybersecurity-summit-2017-tickets-36893006977?aff=kp4
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cloud, security, guide, privacy, architectures, organizations, compliance, protection
    
McAfee EMEA
Published By: MuleSoft     Published Date: Jan 18, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs. Our recommended approach, API-led connectivity, builds on the principles of re-use first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations. In this whitepaper, you will learn: What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration How to build out an API-led architecture within a government agency to accelerate project
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MuleSoft
Published By: MuleSoft     Published Date: Jul 13, 2018
"In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation. The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity. In this whitepaper, you will learn: -Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT -How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity -How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital t
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
Traditional insurers are no longer safe with insurtechs challenging incumbents to rethink their business and operating models. This mass disruption creates increased pressure on IT to deliver intrinsic business value, including new services, customer touchpoints, and experiences. Successful insurance transformation requires rethinking the traditional IT operating model to allow IT to focus on creating reusable assets that empower lines of business. Doing so increases IT’s delivery capacity, making businesses more agile. Read this whitepaper to learn: An overview of the challenges insurers are facing in the industry. How a new IT operating model – API-led connectivity – allows IT teams to unlock data from legacy systems and drive reuse across the enterprise. Strategies for using APIs to create a single view of the customer and build connected customer experiences.
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
In the wake of recent legislative pressures and the formation of the Digital Transformation Agency, Australian state and federal government agencies face an imperative to deliver superior digital services to employees and citizens without a corresponding increase in budget. As a result, many agencies have turned to IT modernisation as a means of driving more cost-effective digital transformation. The key to successful execution of digital transformation initiatives depends on a new approach to integration and API strategy called API-led connectivity. In this whitepaper, you will learn: Why Australian government agencies must change how they deliver IT projects, and the role integration and an API strategy play in supporting the modernisation of government IT How to build out an API-led architecture within a government agency to realise 2-5x increases in IT productivity How best practice from initiatives like Service NSW provide a model for government agencies to pursue digital trans
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability and shared service models as a means towards increasing IT delivery capacity. But those approaches are easier talked about than executed. As agencies embark on legacy modernization, it becomes imperative to open up the existing technology so that new innovations can be delivered as needed in a secure way. In this guide, produced in partnership with Govloop, we will discuss A five-play roadmap to help those in government get a better sense of where to start on modernization projects. An overview of the Information Technology Modernization Fund (ITMF). Featured government success stories highlighting their modernization projects. The IT Modernization Lifecycle, based on the recent report by the American Council for Technology-Industry Advisory Council.
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
Today, government IT teams are expected to deliver more services with fewer resources. Consequently, many agencies have prioritized legacy modernization, interoperability, and shared service models as a means towards increasing IT delivery capacity. We propose that successful execution of these initiatives within the confines of a strictly managed budget requires a new approach to integration, one centered around APIs. Our recommended approach, API-led connectivity, builds on the principles of reuse first outlined by SOA, while avoiding many of the pitfalls that limited the success of heavyweight SOA implementations. In this whitepaper, you will learn: What forces drive digital transformation in federal government, and what role integration plays in supporting digital transformation How a civilian federal agency leveraged APIs to modernize legacy systems and accelerate the speed of integration How to build out an API-led architecture within a government agency to accelerate project
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MuleSoft
Published By: Datalink     Published Date: Jul 27, 2012
Running IT as a service (ITaaS) is not necessarily a new concept. But, the era of cloud computing now places a whole new spin on ITaaS. In this white paper, you'll learn why there is so much buzz around cloud services and the role IT should play in this new cloud-based era. You'll also learn a useful model to help transform your company's IT data center into a private cloud that can ultimately manage and oversee the delivery of both internal and external cloud services to the business.
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datalink, cloud, buy, build, itaas, infrastructure, cloud computing
    
Datalink
Published By: Webroot UK     Published Date: Nov 11, 2009
The software-as-a-service model can help you stay ahead of Web and email threats without breaking the bank on infrastructure and management. Find out more in this whitepaper.
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webroot, saas, software-as-a-service, web security, email security, threats, storage management, tco
    
Webroot UK
Published By: iKnowtion     Published Date: Nov 17, 2011
Learn how a financial services company can retain critical customer assets, and their method for predicting customers that will transfer assets in and out of accounts and the expected amounts.
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customer intelligence, customer loyalty, crm solutions, customer profiling, probability choice models, trigger marketing, financial services, profitability
    
iKnowtion
Published By: Symplfiied     Published Date: Nov 07, 2011
Symplified's innovative On Demand Identity leverages the software-as-a-service subscription business model to deliver breakthrough identity services with disruptive pricing. This White Paper explains how identity services eliminates all capital outlays for hardware, software and infrastructure, expenses for support and staffing. You also can reduce the costs of training and integration to reduce identity lifecycle costs by more than 80% from enterprise identity software.
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symplified, technology, security, identity management, white paper, cloud computing
    
Symplfiied
Published By: Intralinks     Published Date: Oct 03, 2013
As the business case for Software-as-a-Service (Saas) and other cloud computing models solidifies, more companies are incorporating cloud computing into their IT programs. However, the legal, regulatory, and ethical requirements of data security must be adhered to regardless of where the information is housed. The best SaaS providers offer strong authentication systems, user activity auditing tools, and real time usage reporting to maintain the highest level of control over sensitive and confidential data. In this 11-page white paper, Intralinks provides tips and questions to ask prospective providers about their security standards and practices, software reliability and uptime, and the availability of reporting and audit trails.
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intellectual property, sensitive information, privacy, inter-enterprise collaboration, secure documents, security
    
Intralinks
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