service automation

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Published By: HP and Intel® Xeon® processors     Published Date: Aug 01, 2012
In today's hyper-connected world, with its multiple mobile devices, ubiquitous Internet access and pervasive social media platforms, people expect immediate access to information and services.
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autonomic management, storage, service, virtualization, automation, standardization, consolidation, internal services
    
HP and Intel® Xeon® processors
Published By: Jonas Construction Software     Published Date: Jan 09, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
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jonas software, hvac, operations, service management, residentital, commercial, automation
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 09, 2012
Read on to find out how Stacey Electric chose Jonas Construction Software to implement new construction accounting software.
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customer care, programming, accounting, software, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 09, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
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operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: Esker     Published Date: Apr 12, 2012
This paper illustrates that solutions exist today, both as traditional software and Software as a Service, with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: Esker     Published Date: Apr 12, 2012
This buyer's guide provides you with the key topics and the most important questions to ask an AP solution provider so that you can select the most appropriate AP solution to meet both your business and process needs.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: Esker     Published Date: Apr 12, 2012
Get answers to the 20 most important questions to ask an AR automation solution provider by exploring Esker's AR Buyer's Guide.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: Esker     Published Date: Apr 12, 2012
Think about the process in your company for a minute. How much time and money is wasted waiting for an invoice to arrive, then walking the document around to be coded, approved, and finally paid? Discover how a touchless invoice processing can help.
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order to cash, procure to pay, fax software, fax service, fax server, document automation, accounts payable, accounts receivable
    
Esker
Published By: ServiceNow     Published Date: Apr 19, 2013
Providing a good online shopping experience starts with understanding customer needs and expectations in order to deliver suitable goods and services. Employees expect a similar experience with a Service Catalog. An effective business service catalog captures employee needs and communicates negotiated service offerings and service level agreements. However, hitting service level targets requires more than just listing services. It’s essential to provide an automated self-service portal and open communication.
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employee needs, service offerings, service level agreements, automation, self-service, communication
    
ServiceNow
Published By: ServiceNow     Published Date: Apr 19, 2013
As an IT infrastructure and operations (I&O) leader you understand the business and IT impact of service management and automation (SMA). SMA done right will improve staff productivity, increase the quality of services, reduce operational costs, and improve the overall IT organization’s reputation with the business. That is why building the business case to secure funding and executive support for SMA is critical.
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roi, it infrastrucutre, service management, automation, productivity, quality of service, customer service
    
ServiceNow
Published By: ServiceNow     Published Date: Apr 19, 2013
Learn how savvy enterprises, like Tickets.com, Verisign and Omnicare, use ServiceNow as a platform to enable business users to rapidly create applications with IT’s full guidance and support. During this webinar, you will discover how ServiceNow is enabling organizations to increase their competitive agility, user satisfaction and productivity, all while enhancing IT's value to the business.
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automation, platform, applications, competitive agility, productivity, user experience
    
ServiceNow
Published By: HP and Intel ®     Published Date: May 03, 2013
In this white paper, Stratecast explores the relationship between hardware and software components in delivering a high-performing cloud environment. We present a list of questions to guide the reader in evaluating the offers of different cloud providers. Finally, we consider HP integrated solutions (hardware tuned to service automation platforms) as an effective choice for building a high-performance cloud environment.
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software, hardware, integration, competitive advantage, cloud, infrastructure
    
HP and Intel ®
Published By: BMC Software     Published Date: Apr 24, 2015
This white paper explores the four key elements for modernizing service management through engaging user experiences.
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service management, user experience, it efficiency, industrialized it, user productivity, automation
    
BMC Software
Published By: VMware, Inc     Published Date: Dec 05, 2013
IT as a service (ITaaS) provides a unique opportunity for IT and line-of-business leaders to realign to transform business. Over the past decade, IT organizations have worked hard to reduce delivery time and costs through automation and commoditization. At the same time, line-of-business owners have demanded more and unique offerings to drive agility and competitive advantage. More recently, the result has been business owners working outside of IT to meet their needs. Now, enabled by cloud computing, ITaaS is catalyzing profound change in IT organizations and the processes companies follow to achieve business goals. Please download the white paper to learn more.
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itaas, delivery time, it automation, it commoditization, vmware
    
VMware, Inc
Published By: IBM     Published Date: Feb 05, 2014
Companies increasingly rely on IT discovery to provide a complete picture of the infrastructure for IT optimization and migration initiatives. But current methods are costly, and they can take too long to deliver results. ALDM (analytics for logical dependency mapping), a new service from IBM Research, is changing all of that. In this interview, Larry Thompson, IBM offering development executive, explains how ALDM reengineers IT discovery with analytics, automation and cloud computing technologies and delivers a more complete and accurate view of your IT environment. Listen to the full 8-minute podcast interview or read the two-page encapsulated version to learn how ALDM is lowering the cost of IT discovery while speeding results.
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IBM
Published By: Cisco     Published Date: Aug 28, 2015
Viewing this video you will learn: What is impeding many organizations from adopting cloud–based service delivery How to apply automation across all organizational layers using a stepwise, pragmatic approach with Cisco ONE Enterprise Cloud Suite.
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cloud, hybrid, iot, public cloud, service, automation
    
Cisco
Published By: HP     Published Date: May 05, 2014
Service virtualization and testing automation speed time-to-market: Discover how Walgreens has reduced application development cycle time (from 10 weeks to 5 to 7 weeks), transformed testing into a non-linear, agile process and ensured high quality of proprietary business applications using HP Application Lifecycle Management solutions. Walgreens is a leader in providing consumers with multi-channel access to pharmacy and health-and-wellness related goods and services
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hp uft, hp service virtualization, hp application, hp software tools, it case study, lifecycle intelligence, lifecycle management, alm
    
HP
Published By: ServiceNow     Published Date: Jul 09, 2015
Enterprises are transforming IT by adopting service automation tools and processes, making teams more innovative and efficient. By consolidating fragmented and redundant service systems, standardizing operational processes and by creating a single system of record for IT, CIOs can shift their attention from maintenance to service, effectively changing enterprise IT.
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ServiceNow
Published By: Cherwell Software     Published Date: Jan 28, 2019
Domino’s was heavily reliant on a legacy service desk tool. When Karen Copley was hired to oversee all aspects of service delivery for the organisation, she immediately recognised that this tool needed to be replaced. According to Karen, it offered no way to obtain management information. There was also limited automation capabilities. In addition, at this time, Domino’s wanted to mature its service desk operation by adhering to ITIL® framework best practices. “We decided we needed a more robust, ITIL® framework compliant service desk tool. I knew Cherwell® Service Management software was in the Gartner Magic Quadrant, and I had read good things about the company. I therefore decided to invite Cherwell Software and a couple of other vendors to bid for the business.”
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Cherwell Software
Published By: ServiceNow     Published Date: Jan 13, 2017
The End of Now. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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ServiceNow
Published By: Lenovo and Intel®     Published Date: Sep 04, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time. In this white paper, learn how composable infrastructure, powered by the Intel® Xeon® Platinum processor, can deliver the cloud-level efficiency and flexibility required for competitive business differentiation.
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Lenovo and Intel®
Published By: Genesys     Published Date: Jun 08, 2018
Ease, effectiveness and emotion drive great customer service, but top-line growth requires that application development and delivery (AD&D) professionals keep an eye on trends.
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customer service trends, customer service, growth, application development and delivery, customer experience, automation
    
Genesys
Published By: WorkBook from Deltek     Published Date: Apr 26, 2018
What is it that intrigues you about project work? If you’re like many people, there’s a lot of appeal in the variety of the challenges, the different clients, and the diversity of needs. As they say, it’s the spice of life! For you, and others who work in the way you do, project work sure beats doing the same thing day in and day out.
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professional, services, automation, project, workflow
    
WorkBook from Deltek
Published By: FinancialForce     Published Date: Dec 01, 2017
FinancialForce PSA has been named a High Performer by G2 Crown reviewers based on receiving a high customer satisfaction score. 94% of users rated it 4 or 5 stars and 93% of users believe FinancialForce is headed in the right direction. Download this whitepaper to read about some more points of interest about FinancialForce.
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FinancialForce
Published By: Juniper Networks     Published Date: Jun 29, 2017
The ongoing success of 7ticks depends on having an IT infrastructure that adapts and scales to unforgiving reliability, performance, and transparency requirements. To support the torrid growth of data, 7ticks needed to expand the IP/MPLS network connecting its data centers to 40 Gbps—and have an immediate path to 100 Gbps and beyond. Within its data centers, 7ticks needed network and security solutions that would keep pace—and would simplify service management and support automation. “Our biggest challenge is performance at scale,” says Scott Caudell, founder of the 7ticks business and vice president of IT infrastructure at Interactive Data. “IT is our business. The 7ticks infrastructure helps customers get a lower time to market and faster execution speeds at a cost that’s sustainable for their businesses.”
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management, data breach
    
Juniper Networks
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