service automation

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Published By: Cherwell Software     Published Date: Jan 28, 2019
Leading Cancer Center Implements Lean Service Desk to Provide Vital Support to Medical Staff Learn how the IT team at Seattle Cancer Care Alliance built a brand new service desk from scratch in just five months. Key improvements include significant time savings via quick and easy workflow automation; faster issue resolution and response times due to real-time dashboards; and a new culture of continuous improvement surrounding the implementation of lean methodologies and ITSM best practices.
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Cherwell Software
Published By: Avi Networks     Published Date: Mar 17, 2016
Software-defined architectures have transformed enterprises to become more application-centric. With application owners seeking public-cloud-like simplicity and flexibility in their own data centers, IT teams are under pressure to reduce wait times to provision applications. Legacy load balancing solutions force network architects and administrators to purchase new hardware, manually configure virtual services, and inefficiently overprovision these appliances. Simultaneously, new infrastructure choices are also enabling applications to be re-architected into autonomous microservices from monolithic or n-tier constructs. These transformations are forcing organizations to rethink load balancing strategies and application delivery controllers (ADCs) in their infrastructure.
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avi networks, load balancing strategy, best practices, software defined architecture, application centric, application performance, application services, application delivery controller
    
Avi Networks
Published By: Avi Networks     Published Date: Mar 17, 2016
A five-year-long quest for software-defined application delivery and services came to a fruitful end for this $4 billion enterprise when they chose Avi Networks and Cisco ACI as part of their move to a next generation data center architecture. Avi Networks represented the perfect complement to the network automation benefits delivered by Cisco ACI at the company.
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avi networks, cisco, aci, application services, software defined application delivery, data center architecture, load balancing
    
Avi Networks
Published By: Avi Networks     Published Date: Mar 24, 2016
This buyer’s guide for load balancers is based on research, best practices, and conversations with network administrators and IT operations teams at over 110 Global 2000 enterprises. It presents guidelines for choosing application services that mirror the needs of modern data centers and public cloud initiatives. The guide is organized in sections, starting with a pre-assessment of your current application delivery capabilities. With data gathered from your pre-assessment, you can review the considerations involved in creating a software-defined application services strategy; identify opportunities to improve automation of application services and operations. Finally, use the software-defined application services checklist at the end of the guide to identify key priorities in your choice of application service solutions for your enterprise.
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avi networks, best practices, application services, modern data centers, public cloud initiatives, load balancer, load balancing, application delivery
    
Avi Networks
Published By: CDW - NetApp     Published Date: Apr 07, 2016
A critical step in moving from a shared virtualized environment toward a private cloud is the transition from infrastructure optimization to service optimization. NetApp’s design approach, technologies, and ecosystem integration build upon our storage efficiencies to deliver service-level efficiencies using centralized, policy-based management and automation. With NetApp® OnCommand® Workflow Automation, an efficient service-oriented approach can be implemented that enables storage provisioning, data protection, and operational processes to be integrated and automated. As a result, enterprises can meet workload service-level requirements while greatly reducing management costs and improving business agility.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW - NetApp
Published By: CDW - NetApp     Published Date: Apr 07, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW - NetApp
Published By: Stratavia     Published Date: Oct 03, 2007
IT organizations are looking to leverage automation to improve the delivery of business services across the enterprise, while reducing costs. Automation can be implemented in many ways; however, today’s enterprise demands a higher level of sophistication than simple scripts. This whitepaper from Stratavia discusses the key aspects of automated server provisioning that every CIO should know.
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server provisioning, automation, itil, workflow, data center automation, run book automation, configuration management, configuration
    
Stratavia
Published By: HP and Intel® Xeon® processors     Published Date: Oct 04, 2012
The DL360p and DL380p deliver innovative advances in performance, serviceability and lifecycle automation to address the pressing demands of today's data-intensive and virtualized IT environments.
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server, rack-optimized server, intel, systems architecture
    
HP and Intel® Xeon® processors
Published By: Cast Iron Systems     Published Date: Feb 14, 2008
Discover why traditional software and custom coding solutions are obsolete when solving integration problems in a SaaS environment and how they’re rapidly being replaced by Integration Appliances that use “configuration, not coding” to quickly integrate your SaaS applications with your business-critical data.
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saas, software as a service, erp, scm, crm, data integration, application integration, marketing automation
    
Cast Iron Systems
Published By: IBM     Published Date: Dec 17, 2012
Combines industry-leading IBM System z server with Tivoli software and IBM services to create a service automation and management framework used for cloud computing workloads and use cases within the enterprise.
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system z, ibm, cloud computing, service automation, management framework, framework
    
IBM
Published By: Kaseya     Published Date: Feb 11, 2014
Embrace a new concept and adopt these 4 steps to create IT efficiencies without having to cut service levels. This might just be the change you need.
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kaseya, systems management, technology savvy, it efficiencies, systems management strategy, discovery process, mobile workers, it policies
    
Kaseya
Published By: SAP     Published Date: Feb 09, 2011
Examine the trends in enterprise resource planning (ERP) that are driving businesses to adopt an enterprise services-oriented architecture (SOA). And learn how enterprise SOA can help your organization deliver operational excellence and realize new levels of innovation by enabling more responsiveness and agility.
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sap, erp, soa, enterprise resource planning, service oriented architecture, enterprise, automation
    
SAP
Published By: IBM     Published Date: Jul 22, 2015
Learn about the five key recommendations Corporate banks should consider in order to be successful in this customer-centric banking environment.
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productivity, customer service, automation, automated financial transactions, compliance, customer retention, customer satisfaction
    
IBM
Published By: ReadyTalk     Published Date: Sep 24, 2014
Learn how ReadyTalk Web Conferencing can make your next online meeting more enjoyable. From our amazing customer service to our simple interface, just wait until you see what your online meetings have been missing.
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prospect, integrate, pipeline, faster, industry, eloqua, webinar, promote
    
ReadyTalk
Published By: Numara Software     Published Date: Jul 09, 2009
Discover the unparalleled flexibility of Numara FootPrints 9 for the service desk, as well as the unique process automation capabilities for the service desk and beyond IT. You'll also learn about the fast-to-implement ITIL® service lifecycle workflow automation capabilities in Numara FootPrints 9. Ensuring a quick return on your investment, Numara FootPrints offers a very short time to production and easy customization - all without any programming. Learn more today!
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numara, it service management, service, footprints, it budgets, cost cutting, flexible, itil
    
Numara Software
Published By: Numara Software     Published Date: Dec 09, 2009
In this white paper, authored by Numara Software and Pink Elephant, we examine the critical role of having effective processes in driving down service costs. In particular, the paper demonstrates the importance of process and automation in helping IT executives stretch their IT budget further.
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numara, itil, pink elephant, automation, consulting, slas, sla
    
Numara Software
Published By: Innotas     Published Date: May 12, 2009
Today's business challenges are both epic and unprecedented, which, if not met by quick and decisive actions, can result in catastrophic consequences. Taking control of IT is one of the best ways to take control of your business.
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issue management, issues management, it governance, pmo, ppm, professional services automation, program management, program management office
    
Innotas
Published By: IBM     Published Date: Mar 04, 2014
Customers’ expectations have never been so high. Yet, leaders at many banks and financial institutions still fail at providing a smooth, personalized, timely and relevant experience throughout channels. By leveraging the increasing amount of data about customers, bankers can create information to constantly improve their understanding of product usage, profitability, risk, buying behavior and financial needs. Access this white paper today to learn about expert solutions that can help you reinvent your business operations and create a customer-focused company. Read on now to explore more.
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business operations, business process management, bpm, process automation, smarter process, banking, financial services, business process automation
    
IBM
Published By: IBM     Published Date: Aug 09, 2016
How IBM Watson combines the always-available service that today’s customers demand with the benefits of automation.
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ibm, watson, watson engagement advisor, engagement, customer experience, automation
    
IBM
Published By: IBM     Published Date: Apr 27, 2016
Winning the Customer Experience Battle: How IBM Watson combines the always-available service that today’s customers demand with the benefits of automation.
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ibm, customer experience, ibm watson, watson engagement advisor, cognitive technology
    
IBM
Published By: IBM     Published Date: Apr 27, 2016
When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster.
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ibm, ibm watson, watson engagement advisor, customer service, customer relations, customer engagement
    
IBM
Published By: IBM     Published Date: Apr 27, 2016
"When it comes to customer service, millennials have little patience and incredibly high expectations. In the United States, this segment's buying power will surpass that of any other single generation in 2017. Are you ready to meet these demands? IBM Watson Engagement Advisor goes far beyond the conventional call center automation mandate of controlling operational costs - it empowers customers to serve themselves however and whenever suits them best. Whether it's troubleshooting their account, getting advice on which products to buy, or resetting their password, Watson Engagement Advisor is available 24x7 through any device to get to the heart of customers’ needs, faster."
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ibm, ibm watson, watson engagement advisor, customer engagement, millennial, millennial generation, customer experience
    
IBM
Published By: IBM     Published Date: Jul 22, 2016
IBM B2B Cloud Services comprise a comprehensive set of cloud-based B2B integration features and capabilities, which can be delivered on demand, as fully managed services, or under a hybrid management model. With IBM B2B Cloud Services, enterprises can meet a range of trading partner onboarding and management requirements, as well as improving reliability and performance of and control over multi-enterprise process automations.
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ibm, commerce, swot assessment, ibm b2b cloud services, cloud, b2b, b2b integration
    
IBM
Published By: IBM     Published Date: Jun 22, 2010
Download this free IBM white paper to learn how to better manage your data center with System z.
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tivoli service management center, data warehousing, system z, middleware, ibm, automation
    
IBM
Published By: IBM     Published Date: Apr 26, 2013
The move to 4G LTE networks promises much to the world of mobile computing: speeds ten-fold faster than 3G to enable HD video quality, faster online gaming, mobile video chat, and more … but from the communication provider’s perspective, LTE’s advances also come with higher levels of uncertainty. The videos in this interactive menu show how IBM’s Integrated Service Management for LTE delivers an integrated offering that provides visibility, control and automation over LTE networks and services.
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demo, ibm, trivoli, netcool, lte, launchpad, mobile computing, hd tv quality
    
IBM
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