service automation

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Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: BMC ASEAN     Published Date: Dec 18, 2018
From the impact of disruptive technologies to the imperative of digital transformation, businesses today must find new ways to innovate or risk being left behind. While data flowing rapidly between the Internet of Things and multi-cloud computing environments brings tremendous opportunity, there’s also a great deal of complexity. Artificial intelligence (AI) and machine learning (ML) are part of the new wave of solutions capturing the minds of enterprise leaders to respond to these new opportunities and complexities. Digitally literate leaders who are highly cognizant of this wave, are jumping in headfirst and applying AI and ML to solve real business challenges—making enterprise goals of enabling cost savings via smarter operations and decision making come to fruition. BMC Cognitive Service Management (CSM) addresses the complexities of multi-cloud computing by applying intelligence, automation, and predictive capabilities. CSM employs a differentiated approach with a more holistic
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BMC ASEAN
Published By: BMC ASEAN     Published Date: Dec 18, 2018
400+ IT professionals reveal what’s next for workload automation How are today’s leading companies using workload automation to drive their most important IT initiatives? Find out in this detailed report summary from analyst firm Enterprise Management Associates (EMA). You’ll learn how the role of workload automation is evolving, including: The rise of predictive analytics in WLA Surprising stats on the frequency and ease of migration How big data and cloud impact WLA The use of containers and micro services architectures Workload automation is changing fast. Keep up with the latest analyst research – download the report.
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BMC ASEAN
Published By: F5 Networks Inc     Published Date: Jan 31, 2017
Organizations in every industry rely on applications to drive customer engagement, employee productivity and revenue. Deployed between users and the applications are a wide variety of “application services” designed to enhance security, improve performance and ensure reliability. F5 set out to evaluate the state of these services by asking IT professionals about their current and planned use of application services. Read the report to learn which strategic initiatives are driving application deployments including the most important trend for the next 2-5 years.
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application delivery, app services, cloud, devops, automation
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: May 03, 2017
Building out a dedicated infrastructure with the agility, scalability, and effciency of a public cloud—while enjoying increased levels of control and security—can help enterprises boost agility and improve operational ef?ciency. However, while most private cloud networking services provide basic load balancing functionality, they lack important application delivery features, putting the performance, availability, and security of applications at risk. As private clouds increasingly host mission-critical production applications, advanced application delivery services for layers 4 through 7 are becoming essential. End-to-end integration, orchestration, and automation of the needed application delivery networking and security services are also critical to improve application time-to-market and operational ef?ciency.
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cloud, cloud security, efficiency, security, public cloud
    
F5 Networks Inc
Published By: Vendor Guru     Published Date: Dec 21, 2007
Customer relationship management (CRM) systems are being implemented by a variety of companies looking for a competitive advantage in the global marketplace. Without customer loyalty, many companies won’t be able to thrive and grow. Today’s consumers are more demanding because they have a greater variety of choices, including doing business on the Internet and via automated phone systems. Many expect access to customer service 24 hours a day.
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vendor guru custom question campaign, vendor guru, vendorguru, quinstreet, crm, crm tool, crm solution, customer service
    
Vendor Guru
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read about how an East Coast HVAC contractor chose Jonas Construction Software to unify their commercial and residential operations and automate service management.
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jonas software, hvac, operations, service management, residentital, commercial, automation
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Read on to find out how Stacey Electric chose Jonas Construction Software to implement new construction accounting software.
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customer care, programming, accounting, software, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: Jonas Construction Software     Published Date: Jan 10, 2012
Hal Andrews chose Jonas Software to improve Contech Construction's efficiencies. Read on to find out what Jonas Construction Software can do for you too!
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operations, efficiencies, affordable, contech, jonas software, hvac, operations, service management
    
Jonas Construction Software
Published By: BMC     Published Date: Sep 11, 2012
Industrializing IT Workload Automation," Forrester Consulting and BMC Software analyze the results of a comprehensive survey that addressed job scheduling on the ground today.
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job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
    
BMC
Published By: BMC     Published Date: Sep 11, 2012
Hear VPs from Forrester Research and BMC Software discuss the results of our 2012 job scheduling survey in "Workload Automation Survey Results: Peer Insights and Expert Analysis.
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job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
    
BMC
Published By: BMC     Published Date: Sep 11, 2012
Visit the IDC iView interactive library to get the analyst's take on how self service for workload automation can contain costs and improve service.
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job scheduling software, job scheduling, workload automation, workload automation forum, workload automation job scheduling, best file transfer software, job scheduler, workload automation
    
BMC
Published By: LogMeIn     Published Date: Oct 08, 2015
This report defines the recommended technology stack for field services, as well as listing the top-installed vendors in each technology category.
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field services, technology, automation for field services
    
LogMeIn
Published By: Sponsored by HP and Intel® Xeon® processors     Published Date: May 07, 2012
The DL360p and DL380p deliver innovative advances in performance, serviceability and lifecycle automation to address the pressing demands of today's data-intensive and virtualized IT environments.
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flexibility, serviceability, data center, redefine, expectations, productivity, experience, storage performance
    
Sponsored by HP and Intel® Xeon® processors
Published By: AWS     Published Date: Jul 25, 2019
What you'll learn in this webinar: Simplify the move from legacy commercial databases or niche database solutions to Amazon Web Services (AWS) with help from experts in database migration and automation software solutions from mLogica. Watch our webinar to hear how you can transform your legacy environment to an AWS cloud-native infrastructure by migrating to Amazon Aurora. Using mLogica’s fully automated, self-learning mLogica Database Migration Studio, and consultancy service, you can modernize your databases and applications without disrupting your daily operations. Join our webinar to learn how: mLogica helped TicketSocket unify and simplify its data and gain efficiencies of cost and scale You can move enterprise, mission-critical complex databases to AWS You can break free of commercial licensing obligations
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AWS
Published By: FinancialForce     Published Date: Jun 21, 2017
Continue reading and uncover the top 9 reasons why Professional Services works better on the Salesforce platform to help drive growth and bridge the services and sales divide for smarter services delivery.
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professional services automation, psa, services automation, professional services, project management, project management software, resource management, time & expense management
    
FinancialForce
Published By: FinancialForce     Published Date: Jun 21, 2017
Download the report to learn how organizations that leverage Salesforce CRM & FinancialForce PSA achieve many things.
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professional services automation, psa, services automation, professional services, project management, project management software, resource management, time & expense management
    
FinancialForce
Published By: FinancialForce     Published Date: Jun 21, 2017
FinancialForce PSA streamlines processes to effectively manage projects and portfolios of projects. Download now to learn more.
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professional services automation, psa, services automation, professional services, project management, project management software, resource management, time & expense management
    
FinancialForce
Published By: Epson     Published Date: Jun 12, 2018
Competition is growing fierce for restaurants — and not all of it comes from other local dining establishments. With grocery stores and meal kit services offering additional convenient and affordable dining options for customers to choose from, and with many restaurants turning to faster and smarter automation methods to power their operations, now is the time for your restaurant to step up its game. Ultimately, what your restaurant needs to do is offer a complete experience for your guests. The only way to effectively do this is to understand the whole diner journey and how the decisions you make along the way affect it.
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Epson
Published By: Red Hat     Published Date: Mar 28, 2019
Digital business requires a culture of organizational agility, as the rapid pace of demand can only be satisfied by faster and more flexible development and delivery models. Most organizations do not have the luxury of completely rebuilding their technology foundation or immediately adopting new practices and mindsets, so they are embracing gradual yet fundamental shifts in culture, processes, and technology to support greater velocity and agility. The cloud-native approach modernizes existing applications and builds new applications based on cloud principles, using services and adopting processes optimized for the agility and automation of cloud computing.
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Red Hat
Published By: Infosys     Published Date: May 21, 2018
Our client was a large financial institution with millions of customers using a wide range of products. So when customers called the contact center, they could have any query out of a possibility set of 68 categories. They would want investment advice, or ask about their account. Or they would simply want to reset their PIN. The trouble was that the large range of support offered at the contact center meant long and complex phone calls, as customers often found their way through the interactive voice response (VR) system to the wrong agent. They had to be re-routed-often several times- which gave our clients two problems.
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customer, service, automation, voice, response
    
Infosys
Published By: Infosys     Published Date: Sep 11, 2018
Infosys has been recognized as a ‘Leader’ in NelsonHall’s Vendor Evaluation and Assessment (NEAT) report on big data and analytics services 2018.We have also been highly rated for our focus on automation. Our ability to meet future client requirements as well as deliver immediate benefits such as analytics, data management and support functions to our clients with a specific focus on process automation enabled us to secure this position.
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Infosys
Published By: F5 Networks Inc     Published Date: Jun 24, 2015
Enterprises are moving to a software-defined, private cloud data center model for agility, operational efficiency, and a self-service approach to deploying applications and associated services. They are utilizing a two-tier hybrid services architecture to get the benefits of specialized hardware for front door network services and scalable software for application, stack-specific services. Read this whitepaper to learn how to integrate the necessary services with the orchestration and automation systems of a software-defined data center.
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appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Jun 24, 2015
To succeed in this dynamic environment, organizations must create networks that combine core layer 4-7 functionality, programmability, and application fluency into a scalable Application Delivery Network. While these components all bring their individual benefits, the real lasting value lies in the resulting synergy of the combined solution. Read this whitepaper to learn about the five advantages of F5 when evaluating a replacement for Cisco ACE.
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appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
F5 Networks Inc
Published By: F5 Networks Inc     Published Date: Jun 24, 2015
To meet the challenges of IT organizations, Cisco and F5 have developed a shared architectural vision and joint solution to simplify networking and solve pain points in next-generation data centers. The solution extends the F5 Synthesis architecture and programmable Software-Defined Application Services (SDAS) within the Cisco Application Centric Infrastructure (ACI), helping customers efficiently deliver applications that are fast, secure and available. Read the whitepaper to learn more.
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appplication services, cloud, software, load balancing, iot, agility, automation, operational efficiency
    
F5 Networks Inc
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