research findings

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Published By: IBM UK&Ireland     Published Date: Nov 14, 2017
In Forrester’s 40-criteria evaluation of omnichannel order management (OMS) vendors, we identified the nine most significant software providers in the category — Aptos, IBM, Jagged Peak, Kibo, Manhattan Associates, NetSuite, Oracle, Radial, and SAP Hybris — and researched, analyzed, and scored each. This report details our findings about how well each vendor fulfills our criteria and where each stands in relation to one another to help eBusiness professionals select the right partner for their omnichannel order management needs.
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omni channel, ibm, order management, forrester, partner, optimization
    
IBM UK&Ireland
Published By: IBM     Published Date: Jan 18, 2017
Many companies can't predict which customer they will retain or which customers will increase their spend. With predictive analytics they can. This knowledge brief from Aberdeeon Group highlights research findings that show organizations which apply predictive analytics are able to: Establish timely and accurate insights into customer behavior. Empower employees to do their jobs more effectively. Encourage more repeat business and higher wallet share
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predictive analytics, customer experience, customer relationships, customer retention, customer behavior, residual business
    
IBM
Published By: HP - Enterprise     Published Date: Jun 04, 2013
HP Business Services Management (BSM), which includes HP Network Management Center, HP Systems Management, and HP Application Performance Management, is a comprehensive performance management solution designed to enable IT organizations to manage a diversity of in-house and cloud based services at a lower cost to the business. HP commissioned Dimensional Research to interview customers who have deployed HP BSM solutions to obtain detailed feedback on the real world benefits provided by these solutions. Dimensional Research conducted 26 in-depth interviews with HP customers as well as researched documented case studies. This report summarizes those findings.
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business service, management solutions, bsm, business services management, network management, systems management
    
HP - Enterprise
Published By: Symantec     Published Date: Jun 27, 2013
Symantec Corporation and Ponemon Institute are pleased to present the 2013 Cost of Data Breach: Global Analysis, our eighth annual benchmark study concerning the cost of data breach incidents for companies located in nine countries. Since 2009, we have provided a consolidated report of the benchmark findings from all countries represented in the research. In this report, we present both the consolidated findings and country differences.
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symantec, data breach, global analysis, benchmark findings, research, best practices, technology, security
    
Symantec
Published By: Progress     Published Date: Mar 06, 2017
The Digital Marketing Maturity Guide helps organizations determine the level of sophistication within their digital marketing operations. Dimensional Research to conducted a global survey of 700 marketing professionals gauging the level of digital marketing maturity across various verticals and company sizes. Use these findings to benchmark your organization against other groups.
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digital marketing, operations, big data, analytics, web content management, content management systems
    
Progress
Published By: Progress     Published Date: Oct 09, 2017
The Digital Marketing Maturity Guide helps organizations determine the level of sophistication within their digital marketing operations. Dimensional Research to conducted a global survey of 700 marketing professionals gauging the level of digital marketing maturity across various verticals and company sizes. Use these findings to benchmark your organization against other groups.
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Progress
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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cloud expertise, outsourcing, cloud services, managed cloud
    
Rackspace
Published By: Rackspace     Published Date: May 28, 2019
Enterprises in Asia Pacific now run multiple clouds with sizeable workloads, and cloud technologies have become increasingly challenging to manage. While IT organizations seek specialized expertise to keep pace with the constant change and complexity, what they are met with instead, is a global shortage of skilled cloud experts. As the costs in recruiting and training talent rises, the situation escalates into a hurdle to implementing cloud strategies. To better understand the cost of cloud expertise, Rackspace teamed up with the London School of Economics (LSE) and independent research house Vanson Bourne, to research on the severity of the problem. This e-book covers the findings to provide thought-provoking insights into why you should drive your cloud journey along the managed cloud provider route, if you were to be caught in a no-win HR loop.
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Rackspace
Published By: Oracle Marketing Cloud     Published Date: Oct 05, 2017
These days, everyone knows people use multiple channels for shopping, researching products, and communicating with friends and colleagues. Marketers have responded by using a variety of channels to communicate their message. In fact 55% of marketers use at least 10 channels within their marketing channel-mix according to the findings of recent Aberdeen research. The facts are: Utilizing multiple channels has become the ‘new normal.' Simply adding yet another channel within the channel-mix is not enough for marketers to differentiate their business. Instead, savvy marketers distinguish themselves by orchestrating campaigns across all channels to deliver truly personalized and consistent conversations. Download this guide to learn the business value marketers derive by mastering orchestration of omni-channel marketing campaigns. It’ll also reveal several building blocks marketers must use to achieve superior results.
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Oracle Marketing Cloud
Published By: LogMeIn     Published Date: Jan 03, 2013
Research on the reasons of consumers to choose chat. Integrating their voice into the findings as part of the six core reasons that serve as the framework, to give a greater understanding of the “who, what, where and why” consumers gravitate to chat
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research, logmein, chat, chatty customer, circumstances, experience, customer experience, customer support
    
LogMeIn
Published By: AppDynamics     Published Date: Aug 25, 2015
In collaboration with Enterprise Management Associates (EMA), AppDynamics has conducted a survey of application management professionals and managers to determine exactly what IT organizations want and need from APM providers. Here are some key findings from the research: • Only 30% of companies currently have application-specific solutions to monitor apps • 50% or fewer of the tools companies have purchased are actively being used to monitor apps • 27% of application-related problems are detected by monitoring tools • A “unified monitoring platform” is the top choice in a feature of an APM solution Download the full report to review the findings and understand the key challenges and “must haves” associated with APM solutions voiced by IT professionals themselves.
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business technology, digital, customer service, efficiency, operations, infrastructure, business intelligence, business management
    
AppDynamics
Published By: Workforce Software     Published Date: May 26, 2015
In this informative webinar Jason Chester, the CEO and Director of Research for Infogencer, will outline his organisation’s findings on the business challenges surrounding absence management and share insights on addressing these challenges from both a technical and a business perspective.
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workforce software, software, automation, budgets, costs, compliance, visibility, labor
    
Workforce Software
Published By: Zoom     Published Date: Apr 06, 2016
Sr. Analyst and Partner at Wainhouse Research, Ira Weinstein, and his team spent months evaluating Zoom. Here are their findings.
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zoom, wainhouse research, ira weinstein, conference sharing, video conferencing, conferencing systems
    
Zoom
Published By: Akamai Technologies     Published Date: Aug 22, 2018
Independent technology research firm Forrester evaluated web application firewall (WAF) vendors and published the results in The Forrester Wave™: Web Application Firewalls, Q2 2018. Akamai Technologies emerged as one of the leaders after a comprehensive evaluation on 33 criteria. The report states that security pros require a WAF that will automatically protect web applications, stay ahead of zero-day attacks and protect new application formats including APIs and serverless architectures. The report also reveals detailed findings for the 10 most significant WAF vendors. Akamai’s Kona Site Defender was the top scorer in the zero-day attacks criterion and one of the select vendors rated a Leader, the highest-ranking level in the report.
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forrester, wave, web, application, firewalls, akamai
    
Akamai Technologies
Published By: Dassault Systèmes     Published Date: Jul 25, 2017
There is a large gap between understanding how important project management is to a successful product launch and how effective a company may be with its actual execution. John Hayes, CEO of Engineering.com, and Jon Gable, former Strategic Planning Director for Dassault Systèmes , team up to bring you a webinar on product development and project management tools. This webinar covers: • Research report findings from 140 product development professionals • Analysis of how product development issues can be addressed • Web-based project management for product development Gain insight into the latest thinking on project management for product development and how project management issues can impact business at the highest level.
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project management, company optimization, execution, product development, research report, web based, business impacts
    
Dassault Systèmes
Published By: Teradata     Published Date: Jun 12, 2013
In March of 2011, CFO Research Services conducted a survey among more than 200 senior finance executives primarily in the United States to explore how well companies' information systems are supporting finance executives' ongoing efforts to transform the finance function into a value-added partner to the business. Especially in the aftermath of a worldwide recession, do CFOs and their staffs have the information they need to deliver real business value throughout the organization? How well equipped are they to provide the kinds of critical and useful business analytics that can drive the company forward? Download this paper to learn the findings of our research.
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financial analytics, teradata, it complexity
    
Teradata
Published By: IBM     Published Date: May 03, 2016
In our 33-criteria evaluation of customer analytics vendors, we identified the 11 most significant software providers in this category - adobe, agilone, alteryx, angoss, FICo, IBM, Manthan, Pitney Bowes, saP, sas, and teradata - and researched, analyzed, and scored them. this evaluation details our findings about how well each vendor fulfills our criteria and where each vendor stands in relation to each other. this report will help customer insights (CI) professionals and marketers make the right choice for their customer analytics needs.
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ibm, forrester, customer analytics, customer insights
    
IBM
Published By: LogMeIn     Published Date: Feb 06, 2013
This HDI Research Corner report reveals the findings from 264 support organizations that provide technical support for the services or products used by customers. The data was collected via an online survey from August to October 2012.
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customer satisfaction, support organizations, technical support, products, services
    
LogMeIn
Published By: Epicor     Published Date: Jun 06, 2018
World-class AP departments know something you don’t know, but we’re going to let you in on their secrets. Ardent Partners conducted an independent research study in order to gain a comprehensive, industry-wide view of accounts payable (AP). The study draws on the experience of over 200 AP professionals and its findings reveal what Best-in-Class AP department are doing that make them stand out from their peers.
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Epicor
Published By: NetApp     Published Date: Mar 06, 2018
This Gartner Report on an effective hyperconvergence strategy includes their research findings and recommendations. It also includes a deep dive analysis of key determinants in a hyperconverged solution decision. For more information, please view our privacy policy here.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: HP Inc.     Published Date: Jun 20, 2019
Reduce costs and increase efficiency under the new "as a service" model: Research findings from IDC To understand the true value of adopting the as-a-service model, International Data Corp. (IDC), a market intelligence provider, conducted an HP-sponsored survey of organizations with at least 750 end-user devices across nine countries, and found that device management services can curtail costs, reduce IT workload and support a more streamlined and efficient way of doing business.
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HP Inc.
Published By: Inspirus     Published Date: Oct 04, 2017
To reflect the needs of a diverse global market, companies need to encourage diversity and inclusion within their own organizations. Along with creating a more representative workforce, diversity also helps to build a more successful company. A two-year research study by Deloitte shows that companies who embrace diversity and inclusion in all aspects of their business statistically outperform their peers. Deloitte’s findings are in line with research carried out by Sodexo that highlighted the business benefits of gender equality. Workplaces that are gender-balanced show a higher employee engagement (+4 points), a stronger brand image (+5 points), increased gross profit (23%) and consistently higher organic growth (13%). Read this whitepaper to learn more about the ancillary benefits of adopting diversity programs for your workplace!
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Inspirus
Published By: DocStar     Published Date: Jun 11, 2018
World-class AP departments know something you don’t know, but we’re going to let you in on their secrets. Ardent Partners conducted an independent research study in order to gain a comprehensive, industry-wide view of accounts payable (AP). The study draws on the experience of over 200 AP professionals and its findings reveal what Best-in-Class AP department are doing that make them stand out from their peers.
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DocStar
Published By: Aria Systems     Published Date: May 03, 2016
In Forrester’s 40-criteria evaluation of subscription billing platform solutions, we identified the eight most significant vendors in the category — Apttus, Aria Systems, Digital River, goTransverse, Recurly, SAP hybris, Vindicia, and Zuora — and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help eBusiness professionals select the right partner as they seek to develop and support alternative business models for both existing and new products and services.
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Aria Systems
Published By: Riverbed     Published Date: Feb 15, 2018
This Enterprise Management Associates® (EMA™) research summary, sponsored by Riverbed®, highlights some of the key findings of EMA’s landmark report, “Network Management Megatrends 2016: Managing Networks in the Era of the Internet of Things, Hybrid Cloud, and Advanced Network Analytics.” It examines several major areas of change and evolution affecting network management. These “megatrends” include hybrid cloud networking, the Internet of Things (IoT), advanced network analytics, network management outsourcing, and network management tool consolidation.
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Riverbed
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