mobile workforce

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Published By: ClickExpress     Published Date: May 01, 2013
The cost of ineffective customer service visits isn't just in money: the greater cost is in customer satisfaction. When a mobile workforce employee doesn't arrive on time, is missing equipment, or doesn't resolve the issue on the first visit, it leads to customer dissatisfaction, lost business, and today, public complaints in the media and social networks. Every single service organization understands the crucial value of great customer service. Every single visit to a customer is critical. In this paper, we reveal the 3 steps to a great visit every time.
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employees, customer, mobile, workforce, organization, service
    
ClickExpress
Published By: ClickExpress     Published Date: May 01, 2013
Deploying a mobile workforce solution used to be a major undertaking. Today, it’s easy. You don’t need any specialized devices; management software is cloud-based, and training is short and simple. In other words, obstacles of the past have disappeared, and now is the time to implement mobile workforce solutions for organizations with between 15 and 250 mobile workforce. In this brief, you’ll see why it’s easier than ever to implement software solutions for mobile workforce.
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mobile, workforce, solution, organizations, mobile, implement, software
    
ClickExpress
Published By: ClickSoftware     Published Date: Jun 30, 2014
Driving Change of Property and Casualty – Transform Your Customer Experience INSURERS ARE UNDERSTANDABLY EAGER to differentiate customer experience by automating mobile workforce management—especially when they can also cut operational costs, reduce carbon footprint, and streamline catastrophe response in the process. But this profound transformation in the daily lives of field claims and other mobile workers must be managed carefully to maximize benefits while minimizing disruption for all stakeholders.
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clicksoftware, mobile, mobile workforce, property & casualty, workforce management
    
ClickSoftware
Published By: ClickSoftware     Published Date: Jun 30, 2014
Automating mobile workforce management can allow insurers to increase efficiency and improve service levels. When business is tough, that’s a great advantage
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clicksoftware, mobile, mobile workforce, automation, casualty
    
ClickSoftware
Published By: Aternity     Published Date: Oct 20, 2015
This exclusive guide (a $1295 value), featuring Gartner Research, provides an overview of the five key capabilities for improving enterprise mobile workforce productivity beyond traditional monitoring. It also give you access to Gartner’s Market Guide for Mobile Application Performance Monitoring and Industry use case examples on how Aternity Mobile APM has improved both customer and workforce end user experience. The guide also explains how, when it comes to actually measuring and improving the end user experience, Aternity Mobile APM uniquely addresses what counts most to the mobile workforce – the performance of the app as it renders on any device.
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mobile workforce, end user experience, aternity, mobile apm, application performance
    
Aternity
Published By: Citrix ShareFile     Published Date: Mar 31, 2017
Your directors may not have approved it, your IT department may not be ready for it, but your employees are already using their smartphones and tablets for work tasks. Don’t fight the change, embrace it: a mobile workforce can pay huge dividends for productivity and employee satisfaction. Download this e-Book to learn: • How giving your employees the choice to work from home can save $11,000 per year • What tool you can give your employees to boost creative innovation by 250% • Why organizations embracing mobility claim 320 hours more work per employee
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mobile business, business efficiency, customer service, business benefits, employee efficiency
    
Citrix ShareFile
Published By: VMware     Published Date: Jul 24, 2017
There’s no denying that today’s workforce is “mobile.” Inspired by the ease and simplicity of their own personal devices, today’s workforce relies on a variety of tools to accomplish their business tasks — desktops, smart phones, tablets, laptops or other connected devices — each with varying operating systems.  The specific tasks they need to accomplish? That depends on the person. But it’s safe to say remotely logging in and out of legacy, desktop, mobile, software as-a-service (SaaS) and cloud applications is a given. And the devices on which they work? They could be owned by the enterprise or the end user, with varying levels of company oversight, security and management. The result? An overabundance of “flexibility” that leads to fundamental IT challenges of security and manageability.
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VMware
Published By: Cisco     Published Date: Dec 27, 2017
New disruptive digital technologies are changing the face of workplace as well as worker expectations. The rapidly evolving 21st-century workforce is becoming increasingly mobile, contract-based, and technology savvy. Corporate real estate, IT, and HR leaders need to improve their work environments to suit these evolving needs, or they risk losing their employees to competition. This paper: • Discusses why your employees are disengaged • Discusses the six trends that will dominate the workforce of the future • Describes how Cisco® Workforce Experience solutions can help enable these rich workforce experiences
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Cisco
Published By: Acronis EMEA     Published Date: May 19, 2015
This case study explores how Acronis Access changed the way Parrish Construction Group communicates.
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build a mobile workforce, control access, share documents, security, acronis access solution, acronis, access to documents, mobility
    
Acronis EMEA
Published By: Akamai Technologies     Published Date: Mar 07, 2019
Traditional remote access technologies—like VPNs, proxies,and remote desktops—provide access in much the same way they did 20 years ago. However, new and growing business realities—like a growing mobile and distributed workforce—are forcing enterprises to take a different approach to address the complexity and security challenges that traditional access technologies present. Read this whitepaper to learn 5 key reasons why it’s time for enterprises to adopt a new remote access model.
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Akamai Technologies
Published By: Lumesse     Published Date: Mar 13, 2015
This white paper will help you find out: the drivers behind mobile talent management, the benefits of mobile Talent Management for you and your workforce and the five key steps on your journey to mobile talent management.
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mobile talent management, benefits of mobile talent management, mobility, mobile workers, mobile, mobility trends, hr technology, go mobile
    
Lumesse
Published By: iPass     Published Date: Feb 12, 2009
Unlike Wi-Fi access, 3G mobile broadband is available anywhere users have a mobile phone signal-from. From taxis, to trains, to remote stretches of road - your workforce will have access to critical data. If your company is even considering about deploying mobile broadband to its workforce, read this guide now!
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wifi, wi-fi, ipass, mobile, broadband, security, workforce, wireless communications, mobility, pda, blackberry, vpn, firewall
    
iPass
Published By: ServiceNow     Published Date: Nov 22, 2013
As technology continues to advance and the new reality is based on an infrastructure that includes physical, virtual and cloud resources, IT departments need to find new ways of managing and securing this vastly different technology ecosystem.
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servicenow, enterprise it, it department, cloud generation, social networks, mobile workforce, virtualization, cloud computing, collaborative, service-oriented, cloud platform, drive down expenses, increase efficiency, cloud-driven technology, streamlines operations, fluid systems manageable
    
ServiceNow
Published By: Lexmark     Published Date: May 28, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
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point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces
    
Lexmark
Published By: Lexmark     Published Date: May 28, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
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point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces
    
Lexmark
Published By: Lexmark     Published Date: Jun 02, 2014
Part 2 of a Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
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point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces
    
Lexmark
Published By: Lexmark     Published Date: Jun 02, 2014
A Forrester Consulting Thought Leadership Paper on expanded process boundaries and the search for human connection.
Tags : 
point-of-service workers, growth imperatives, lexmark, mobile capture, emerging workforces
    
Lexmark
Published By: Intralinks     Published Date: Apr 13, 2015
The truth is that they can get a lot worse – and no one is immune. Your company’s data has never been at greater risk. There is no doubt that 2014 was a dire year for many organizations, as they failed to properly protect their computer systems and the data held upon them. As if it wasn’t bad enough keeping on top of new zero-day vulnerabilities, targeted attacks, and revelations of state-sponsored espionage, users are potentially exposing companies’ most important data by not following best practices and using consumer-grade cloud services that aren’t built with enterprise needs in mind. An ever more mobile workforce wants to work on their files remotely but may be taking dangerous risks with sensitive corporate data at the same time. In this white paper, we detail some of the biggest computer security threats of the last year and offer some predictions on what we can expect to see in 2015.
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Intralinks
Published By: VMware AirWatch     Published Date: Feb 21, 2017
This paper provides guidance for selecting and purchasing a digital workspace solution to enable your totally mobile workforce. Five buying decision considerations that directly impact the success of your mobile workspace strategy are discussed in detail. Download this whitepaper to access recommendations for the most critical specifications to help you in defining an effective digital workspace strategy for your environment.
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VMware AirWatch
Published By: Mitel     Published Date: Jun 27, 2016
Join Mitel and industry experts on this webcast and learn how Mitel is helping SMBs deliver a seamless experience for their mobile customers through cloud. Topics to be covered in this event: • Why today’s technology fails to deliver the experience you want for your customers • What you should expect and receive from your cloud communication provider now and in the future • The impact of the mobile consumer on small and medium business customer engagement strategies • How consumer expectations have changed the workforce Moderator: Elliot Markowitz, Director, Content Marketing Services, Madison Logic
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cloud, telephony, mobile consumer, customization, smbs, seamless experience
    
Mitel
Published By: Mitel     Published Date: Mar 30, 2017
It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous, influencing the business workplace and workforce. Last year, IDC predicted that 75% of the US and nearly 40% of the global workforce would be mobile and signs indicate that the rate of mobile growth is only being accelerated by the advancement of cloud technology, improved security, and more reliable network access.
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Mitel
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
When your business doesn’t provide adequate digital collaboration tools, your employees are likely to use their own – potentially compromising security. Read this informative whitepaper for three ways to improve employee collaboration while ensuring compliance with security policies: Why a consolidated approach to file sharing can boost security and productivity How business-wide adoption of enterprise-level tools aids workplace mobility What time-consuming tasks can be automated to improve efficiency and security
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workforce, security, task automation, content security, employee collaboration
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Jul 11, 2017
When your business doesn’t provide adequate digital collaboration tools, your employees are likely to use their own – potentially compromising security. Read this informative whitepaper for three ways to improve employee collaboration while ensuring compliance with security policies: Why a consolidated approach to file sharing can boost security and productivity How business-wide adoption of enterprise-level tools aids workplace mobility What time-consuming tasks can be automated to improve efficiency and security
Tags : 
data security, mobility, content collaboration, security efficiency, productivity
    
Citrix ShareFile
Published By: Lookout     Published Date: Mar 29, 2017
How secure is your mobile workforce? Read the Lookout whitepaper to learn what six questions you need to be asking to make sure your enterprise is safe and secure.
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mobile security, mobile workforce, lookout, modern, organizations
    
Lookout
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