it strategy

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Published By: Castlight Health     Published Date: May 02, 2014
This white paper reveals data-driven insights to help you create a strategic communications plan that includes: creative, cost-effective incentives promoted through repeated communications, a robust, multi-media digital promotion strategy paired with on-the-ground advocates at all levels, internal leadership participation to encourage adoption
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castlight health, driving employee engagement, health plans, healthcare decisions, company healthcare coverage, incentives, internal leadership
    
Castlight Health
Published By: IBM     Published Date: May 30, 2008
View to this webcast and learn how Memorial Health System, a 500-bed hospital system in Colorado Springs, Colorado, has recently implemented a portal strategy based on IBM WebSphere Portal and Lotus Web Content Management that allows them to quickly and securely provide online capabilities for their external and internal user constituencies.
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hospital, portal, corporate portal, collaboration, ibm, websphere, ibm ep, ep campaign
    
IBM
Published By: IBM     Published Date: Jan 06, 2016
Replay of the September 24, 2015 webcast on API Economy & API Management with speaker George Nealon, IBM API Economy and Integration Sales Manager Worldwide.
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ibm, digital, business, cloud strategy, applications, data. integration
    
IBM
Published By: IBM     Published Date: Apr 12, 2016
The digital transformation that organizations are striving for today requires a mindset of "no limits" in terms of securely exposing critical business assets for internal and external consumption. In order to be an agile, digital business, enterprises need to seamlessly connect across hybrid environments, applications, data and processes, keeping a keen eye on an open cloud strategy. They also need a secure integration framework to provide controlled access, a single dashboard providing performance insights, and easy access to digital assets for your developers. This webcast will explore all of these areas in depth, to support your enterprise's quest to become a next-generation digital business.
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ibm, digital business, api economy, api management, apim, api
    
IBM
Published By: SAP     Published Date: May 15, 2015
This paper examines the growing relationship between customer experience, loyalty, and repeat sales – and presents actionable strategies for creating encounters based on seamless dialogue across multiple touchpoints. It combines inspiring examples and best practice insights to demonstrate how the customer experience can pave the way for a profitable brand with a clear and unwavering narrative. Most importantly, it offers a blueprint for companies who know that making customer experience intrinsic to brand strategy is the first phase of future-proofing a business and facilitating unencumbered growth.
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customer experience, customer loyalty, repeat sales, omni-channel customer
    
SAP
Published By: Pega     Published Date: Sep 11, 2015
Download this white paper to learn how Pegasystems offers the right technology and a clear, compelling customer leadership vision and engagement strategy.
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Pega
Published By: SAP     Published Date: Mar 29, 2011
Consider how SAP can help you improve customer relationship management. Build a synergistic ecosystem with employees, customers, and partners to deliver customer value - where customer demand drives the supply chain and customer insight inspires innovation. Quickly respond to sustain competitive advantage and profitability.
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sap crm, ecosystem, crm deployment, crm culture
    
SAP
Published By: SAP Inc.     Published Date: Jun 16, 2009
CRM is a business strategy that helps organizations cope with three of today´s most urgent business imperatives generating new growth, attaining operational excellence and enhancing competitive agility.
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crm, customer relationship management, customer centric, customer-centric, customer service, service, retention, loyalty, growing, growth, profitable, profitability, sapservice, service, retention, loyalty, growing, growth, profitable, profitability
    
SAP Inc.
Published By: Anaplan     Published Date: Apr 06, 2016
Optimizing incentive compensation: aligning what you say with how you pay CSO Insights’ ICPM study* found that 69 percent of organizations use three or more metrics to build their sales compensation plans, but modeling and planning this sales strategy can quickly become too complex as a spreadsheet-driven exercise. It is crucial to get these incentive compensation structures right, because sales reps receive up to 60 percent of their income from incentive comp. In this white paper, we discuss the disconnect between sales behavior and incentive compensation structure and provide recommended steps towards optimizing your compensation plan.
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sales performance management, compensation management, incentive compensation, sales planning, incentive comp, commission structure, sales performance, xactly, callidus, cso, cso insights, incentive based compensation, excel, spreadsheet planning, spreadsheet, spm, commission, compensation, global compensation, sales engagement
    
Anaplan
Published By: Bluewater Learning     Published Date: May 17, 2018
The right content, strategically positioned and delivered with the right strategy, will help your Cornerstone LMS — and your other content channels — drive employee engagement and fuel greater business results.
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Bluewater Learning
Published By: IBM     Published Date: Aug 07, 2012
Most organizations appreciate the potential benefits that customer can reap but many face difficulties effectively turning information into actionable insights. Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction. Understand where your organization is in its pursuit to gain deeper customer insights with four stages of organizational capabilities and associated customer analytics strategies: gain insight from the information explosion; share information internally and across value chain; move from reaction to prediction; and adapt business models that enable faster creation of value.
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customer amalytics. ibm, analytics framework, external data sharing, internal data sharing, increased loyalty, cross sell, wallet share, net promoter score, sales conversion rate, improved regency, improved frequency, improved monetary value, multi-channel next best action, mnba
    
IBM
Published By: IBM     Published Date: Jan 17, 2013
Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction.
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IBM
Published By: IBM     Published Date: Jan 18, 2013
Read this white paper to learn how an effective customer analytics strategy can help drive top-line growth, avoid unnecessary costs and increase customer satisfaction.
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IBM
Published By: Oracle     Published Date: Nov 01, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Oracle     Published Date: Nov 13, 2013
This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience, the Oracle approach for empowering new service experiences, and how Oracle’s service solutions can help organizations create and manage their own great customer experiences across all channels, touchpoints, and devices.
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zenithoptimedia, oracle, executive strategy series, customer experience, empowering people, take initiative, power your brand, oracle service solutions, customer experience impact, cei, service and support experience, lasting customer relationships, sales interactions, ignored customers, efficiency, acquisition, improve self-service, improve productivity, cross-channel support, decrease operational costs
    
Oracle
Published By: Salesforce.com     Published Date: Sep 20, 2013
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
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salesforce, crm, crm solutions, research, best practices, ces, technology
    
Salesforce.com
Published By: Okta     Published Date: Mar 03, 2017
Host Jon Collins from The Register will be quizzing Tony Lock from Freeform Dynamics and Nadav Benbarak, from Okta, to understand just how far things have come and, most importantly, what to do about them.
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Okta
Published By: Marketo     Published Date: Aug 02, 2016
Download this ebook to learn about the benefits of customer marketing for your organization and how to: - Design a customer marketing strategy - Align your internal teams around your customer - Create content to support your strategy - Develop campaigns at scale - Demonstrate your success with measurement - Optimize campaigns for the future
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marketo, marketing, customer marketing, customer experience, marketing strategy, custom content
    
Marketo
Published By: Dell EMC     Published Date: May 15, 2015
Understand how Vidant Health System transforms health IT strategy and accelerates meaningful use of Epic EHR with EMC XtremIO
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emc, storage all-flash, array, architectures, workload, data center, scale, storage, hybrid, xtremio, ehr, analytics, healthcare, icd-10
    
Dell EMC
Published By: Dell EMC     Published Date: Aug 03, 2015
Understand how Vidant Health System transforms health IT strategy and accelerates meaningful use of Epic EHR with EMC XtremIO
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vidant health system, multiple emc solutions, business operations, it storage infrastructure, storage transformation, it initiatives, storage management
    
Dell EMC
Published By: Dell EMC     Published Date: Aug 04, 2015
Understand how Vidant Health System transforms health IT strategy and accelerates meaningful use of Epic EHR with EMC XtremIO
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vidant health system, multiple emc solutions, business operations, it storage infrastructure, storage transformation, it initiatives, storage management
    
Dell EMC
Published By: Innotas     Published Date: Apr 04, 2010
Find out why top down alignment between IT and the Business is now a mandate and read about how Business can participate when IT prioritizes both sustaining and strategic work.
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innotas, it governance, enterprise services, it management, strategy, accountability, cost saving, business intelligence, cxo, idc
    
Innotas
Published By: GE Power     Published Date: Jan 27, 2017
Don’t wait to implement your cyber protection program. An excellent place to begin developing your approach is with the newly published The U.S. Homeland Security Strategies for Defending Industrial Control Systems. See the 7 recommended strategies and learn and how digital solutions can help fulfill steps toward a more secure operating environment.
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cyber security, power plants, utilities, power producers, power plant, cyber attacks, power grids, power industry, power plant software, us homeland security, cyber security strategy, powerplant security, powerplants, cyber security assessment
    
GE Power
Published By: GE Power     Published Date: Jan 31, 2017
Don’t wait to implement your cyber protection program. An excellent place to begin developing your approach is with the newly published The U.S. Homeland Security Strategies for Defending Industrial Control Systems. See the 7 recommended strategies and learn and how digital solutions can help fulfill steps toward a more secure operating environment.
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cyber security power plants, utilities, power producers, power plant cyber attacks, power grids, power industry, power plant software, us homeland security, cyber security strategy, powerplant security, powerplants, cyber security assessment
    
GE Power
Published By: Tenable     Published Date: Aug 15, 2018
"What’s your vulnerability assessment style? Are you scanning weekly, monthly or quarterly? And, what does your scanning habit reveal about the maturity of your organization’s vulnerability assessment practices, a critical part of cyber hygiene? These are the key questions Tenable Research set out to answer in our Cyber Defender Strategies Report. We discovered four common vulnerability assessment strategies in use today. These strategies tell us how mature an organization’s vulnerability discovery process is – and help us identify ways to improve. Download the report now to: - Learn what the four vulnerability assessment styles tell us about cyber risk maturity. - Compare your vulnerability assessment strategy to these four common scanning styles. - Find out what steps you can take today to improve your vulnerability assessment strategy – no matter where you are on the maturity scale."
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cyber exposure, vulnerability management, vulnerability assesment, vulnerabiility scanner, cyber risk management, cyber risk, cyber security
    
Tenable
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