it service delivery

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Published By: IBM     Published Date: Oct 08, 2015
Download the white paper now and learn how to make your network "Ready for Mobile."
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ibm, mobilefirst, network, security, data, performance, service delivery
    
IBM
Published By: IBM     Published Date: Jul 17, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running
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IBM
Published By: Group M_IBM Q418     Published Date: Sep 25, 2018
As of May 25, 2018, organizations around the world—not just those based in the EU—need to be prepared to meet the requirements outlined within the EU General Data Protection Regulation (GDPR). Those requirements apply to any organization doing business with any of the more than 700 million EU residents, whether or not it has a physical presence in the EU. IBM® Security can help your organization secure and protect personal data with a holistic GDPR-focused Framework that includes software, services and GDPR-specific tools. With deep industry expertise, established delivery models and key insights gained from helping organizations like yours navigate complex regulatory environments, IBM is well positioned to help you assess your needs, identify your challenges and get your GDPR program up and running.
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Group M_IBM Q418
Published By: Group M_IBM Q119     Published Date: Feb 22, 2019
Society simply must change the way it serves its most vulnerable members. Service delivery models are outdated and constrained by budgets, organizational structures and legislation. Citizens aren’t getting what they need to become more self-sufficient and recover from hard times or significant events such as disasters. Government isn’t keeping up with the demand generated by the complex times we live in and agencies are stressed to the breaking point by current service expectations. Something different must be done to generate better outcomes. This action requires better engagement between government and citizens which can lead to more self-reliant individuals and lower demands and costs on government. In California, one county is tackling this challenge head on and has found a better way to serve their citizens.
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Group M_IBM Q119
Published By: IBM     Published Date: Oct 13, 2017
IBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned X-Force research, provides security intelligence to help organizations holistically protect their infrastructures, data and applications, offering solutions for identity and access management, database security, application development, risk management, endpoint management, network security and more. These solutions enable organizations to effectively manage risk and implement integrated security for mobile, cloud, social media and other enterprise business architectures. IBM operates one of the world’s broadest security research, development and delivery organizations, monitors 15 billion security events per day in more than 130 countries, and holds more than 3,000 security patents.
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it security, malware, malware protection, virus prevention, ibm, threat intelligence
    
IBM
Published By: Kinetic Data     Published Date: Oct 15, 2007
Properly implemented, service catalogs can help IT run as a business - not just "like" a business. They improve communication, provide users with easier access to IT services, and enable measurement-driven continuous process improvement. This white paper shows you how to achieve a successful service catalog implementation on BMC Remedy and extend the benefits of service catalogs across functional areas.
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itsm, service management, service, service catalog, service catalogs, bsdm, delivery management, service level agreement
    
Kinetic Data
Published By: IBM     Published Date: Apr 26, 2013
In the spring of 2012, IBM launched a comprehensive re-thinking and refresh of its IT Service Management (ITSM) offerings. The IT management products formerly known as Tivoli Service Request Manager, IT Asset Management and Change Configuration Management Database have now been combined into a single product, IBM SmartCloud Control Desk 7.5. The products span advanced support for IT and intelligent asset management, change and configuration management, service request management and service catalog, along with Cloud delivery options and built-in support for automation beyond traditional service desk workflow.
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smartcloud, control, desk, consolidate, advances, services, management
    
IBM
Published By: Appcito     Published Date: Apr 09, 2015
Traditionally, rollout of a new software version has been a critical and painful process. In the past, new versions were implemented along with a maintenance period (i.e., service downtime), resulting in loss of business for that period. This downtime was generally acceptable when there were only a few releases a year. But now—in a more fast-paced world of hosted software-as-aservice (SaaS) solutions, increased responsiveness and daily or even more frequent releases—down times are no longer acceptable or a?ordable. Continuous Delivery is a practice used in the software industry to automate and improve the process of software delivery. It is all about adopting practices to release high-quality software fast through automation of the build, test and deployment processes.
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saas solutions, responsiveness, cloud delivery, continuous delivery, high-quality software, deployment processes, continuous deployment, cloud applications
    
Appcito
Published By: Appcito     Published Date: Apr 09, 2015
Social media marketing ?rm ViralMint rolled out a new feature that proved so popular that the increased customer tra?c swamped the capabilities of the existing load balancer solution and greatly increased application response times. Lacking visibility into the volume or nature of its tra?c, ViralMint had no clues for how to address its issues. A fortuitous conversation led to discovery of the Appcito Cloud Application Front End (CAFE) service, which allowed ViralMint to gain control of its cloud application tra?c, retain its customers’ trust and build on its unexpected success.
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customer traffic, load balancer solution, application response times, visibility, cloud application service, cloud application delivery, aws, amazon web services
    
Appcito
Published By: Lenovo and Intel®     Published Date: Sep 12, 2018
IT teams today are under pressure to build on-premises environments that mimic the agility and flexibility of public cloud services. It’s a challenge for IT teams to choose the right technology to invest in for servicing on-premises workloads. With high automation and minimal configuration or management, composable infrastructure fast tracks IT modernization by aligning IT delivery and operations, giving seamless access to dynamic, automated resources that can react in real-time.
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Lenovo and Intel®
Published By: IBM     Published Date: Oct 14, 2014
Enterprises of all sizes must defend against online attackers. While security threats continue to evolve, organizations often lack the personnel and financial resources required to protect online systems. Read this service profile to learn how IBM Managed Security Services can help you protect your security investment while reducing the cost and complexity of your security operations. Find out how IBM combines industry-leading tools, technology and expertise with flexible, scalable packaging to meet a broad range of security solution requirements.
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security operations, deployment, service delivery, problem management
    
IBM
Published By: IBM     Published Date: Apr 06, 2015
This white paper explores the value of standardizing and automating cloud services with a flexible platform, such as IBM Cloud Orchestrator. Learn how to orchestrate the development, deployment and management of cloud services - helping to reduce IT costs and accelerate service delivery.
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ibm, cloud management, data center automation, cloud services, cloud computing
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
Discover service virtualization and how it fits into the big picture of software quality. In this book, Service Virtualization For Dummies, IBM Limited Edition written by industry analysts Marcia Kaufman and Judith Hurwitz, learn how to deliver higher quality software by increase the efficiency and effectiveness of your testing processes while reducing testing downtime and testing cost. The book covers the following topics and more: • Understand the changing relationship between IT and business — quicker delivery is required • Examine today’s complex applications — mobile, web, social meet middleware, packaged apps, databases, and mainframes. • Discover how to begin with service virtualization — build your business case. • Realize the benefits of service virtualization —enable earlier testing to eliminate surprises and reduce risk.
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service virtualization, software quality, testing processes, software testing, packaged apps, delivery, ibm
    
IBM
Published By: Juniper Networks     Published Date: Feb 18, 2015
Get our eBook on Virtualization and learn how you can improve business agility and service delivery via an open, agile network architecture. This eBook explains how to bridge the physical and virtual worlds and simplify connections across multiple data centers.
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juniper, juniper networks, virtualization
    
Juniper Networks
Published By: Logicalis     Published Date: Aug 29, 2014
Download this whitepaper to learn 4 way your healthcare organization can benefit from a healthcare access solution.
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logicalis, healthcare access solution, healthcare it, hit, virtual desktop infrastructure, single sign on, byod, managed services
    
Logicalis
Published By: Riverbed     Published Date: Jul 15, 2014
Any strategy for managing the network infrastructure must include a direct understanding of how well the network is playing its role in application and service delivery. This is the realm of Application-aware Network Performance Management (ANPM), and it is essential to understand the primary requirements for such systems in order to adequately evaluate and select tools and products that will best meet the need. This paper reviews the challenges that ANPM solutions are best fit to address, which qualities and capabilities are of most importance, and how one alternative, Riverbed’s Cascade Solution, stacks up.
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ema, solution, enterprise, network, infrastructure, anpm
    
Riverbed
Published By: HP     Published Date: Jul 03, 2014
It’s a powerful combination. Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery with 66x faster workload deployment. That’s what we call the Power of One.
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hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HP     Published Date: Jul 03, 2014
It’s a powerful combination. Working together, HP BladeSystem and HP OneView help you transform business economics by accelerating service delivery with 66x faster workload deployment. That’s what we call the Power of One.
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hewlett packard, data centers, data, data management, big data, digital asset management, data center services, data center knowledge
    
HP
Published By: HP     Published Date: Aug 22, 2014
To accomplish this mission, you need an infrastructure platform that can be highly optimized for today’s and tomorrow’s virtualized workloads to provide operational simplicity that allows you to move at the speed of business. Unfortunately, a traditional infrastructure won’t get you there. A siloed environment requires too many tools and manual processes, which creates unnecessary complexity. That complexity, in turn, causes downtime, slows service delivery, and drains your IT staff productivity.
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bladesystem, economics, platform, service, delivery, converged, automated, federated
    
HP
Published By: FORTRUST     Published Date: Aug 14, 2015
This white paper examines several key criteria as they relate to service delivery from a data center or colocation provider.
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fortrust, data center, colocation, service management, risk mitigation
    
FORTRUST
Published By: Citrix Systems, Inc.     Published Date: Jan 19, 2016
With its new TriScale Technology, Citrix is enabling a genuine revolution for enterprise cloud networks by providing an unrivaled set of capabilities that smartly scale application and service delivery infrastructures, affordably and with no additional complexity.
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citrix, cloud, triscale, network
    
Citrix Systems, Inc.
Published By: Citrix Systems, Inc.     Published Date: Jan 19, 2016
The mobile web doesn’t just exist in your smartphone or tablet’s browser—there’s also an invisible but critical layer at the back end that powers mobile app services from content delivery to networking and collaboration.
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citrix, netscaler, security, mobile, applications
    
Citrix Systems, Inc.
Published By: Safari Books     Published Date: Jun 08, 2009
ITIL Version 3 Best Practices has expanded the concept of IT service delivery from day-to-day operations of those services to the Service Lifecycle. ITIL Version 3 Best Practices includes five lifecycle phases (each with its own guidebook): Strategy, Design, Transition (which covers implementation and change), Operations and Continual Improvement.
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safari books online, government, it service management, itil, version 3, best practices, strategy, design
    
Safari Books
Published By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
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cloud hcm strategy, cloud solutions
    
Workday Netherlands
Published By: IBM     Published Date: Apr 23, 2008
This white paper explains the why's and how's of data center transformation. It reveals the breakthrough IBM approach that supports dynamic, service oriented applications and consolidates systems, servers and networks for decreased operational costs on all fronts—freeing up funds for business innovation. Download white paper on new data center.
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it management, service management, datacenter, data center, network, networking, network management, ibm
    
IBM
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