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Published By: IBM     Published Date: Feb 25, 2008
Virtualization provides opportunities to reduce complexity, improve service levels to the business and lower capital and operating costs to provide and maintain IT infrastructure. This paper for senior IT managers is intended as a starter guide for virtual infrastructure technical design, project planning, scoping, and implementation.
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servers, virtual server, server virtualization, vmware, virtual, virtual machine, virtual server, ibm, opt it, ibm opt it
    
IBM
Published By: IBM     Published Date: Mar 28, 2008
More than likely you’ve heard quite a bit about service-oriented architecture (SOA) and how it holds the promises of quicker response to market trends, improved customer services and lower application development costs. From an infrastructure perspective, an SOA implementation contains all the same pieces and parts as your traditional environment.
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IBM
Published By: IBM     Published Date: Apr 23, 2008
This Q&A-style article from CIO Green Edge Zone covers some of the many ways businesses can benefit through green technologies. Becoming more energy efficient not only dramatically reduces power costs, but can actually help companies improve operational efficiencies, increase productivity, enhance customer service and heighten brand awareness.
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ibm, opt it, ibm opt it, green, environmental, environment, productivity
    
IBM
Published By: IBM     Published Date: May 12, 2008
Challenges like competitive pressures, compliance activities and higher operational costs make service management more critical than ever. To keep up, IT operations must constantly improve visibility, control and automation while bridging the gaps among business, development and daily operations.
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itil, service management, governance, risk management, ibm, ibm g&rm, ibm grm
    
IBM
Published By: IBM     Published Date: Jun 11, 2008
IBM Rational Testing Solutions for SOA help software delivery and QA teams to improve the quality of SOA solutions, by automating the creation, execution and analysis of functional, regression and performance tests of non-GUI business processes and services. In this webcast, we will demonstrate the benefits of IBM Rational Testing Solutions for SOA.
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ibm, ebf, ibm ebf, soa, quality assurance, quality control, business process automation
    
IBM
Published By: IBM     Published Date: Jun 17, 2008
Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.
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ibm, corporate portal, portal, portals, idc, business process automation, tco, productivity, ep campaign
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Telecommunications services are becoming more and more complex. They now run over virtual network paths, less constrained by individual pieces of hardware. Get this white paper and see how service quality management solutions from IBM can improve the customer experience.Learn how telecomm providers can deliver optimal service quality
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ibm, sla, voip, virtual private network, blackberry, tivoli, tivoli, ibm, ibm mbi, service quality, telecommunications, management solutions, customer experience, dashboards, sla, netcool, service level agreement, key quality indicators, kqis, ip-tv
    
IBM
Published By: IBM     Published Date: Nov 13, 2008
Improve operational efficiencies with next-gen networks and servicesThere has never been a better time for service providers to streamline operations, improve responsiveness and reduce costs. Find out in this white paper how all three can be accomplished with IBM Tivoli® Netcool® solutions. Also discover methods to boost efficiency and minimize expenditures.
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ibm, operations management, tivoli, value-added services, operational support systems, wireless, ibm, power, cooling, tivoli, netcool solutions, operational efficiencies, efficiency, ip multimedia subsystems, ims, fixed-mobile convergence, operational support systems, oss, value-added services, vas
    
IBM
Published By: IBM     Published Date: Apr 17, 2009
Optimize IT process, maximize ROI and improve service levels. The challenge facing businesses today is the need to achieve ever-higher levels of service and maximize return on investment, while simultaneously minimizing costs. This white paper reveals how IBM Maximo® asset and service management solutions help your organization run more efficiently.
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ibm maximo, asset and service management solution, optimize it, maximize roi, service lebels, service management solutions, tivoli, it business processes, service levels, ibm, service level agreements slas, key perfor¬mance indicators, kpis, it asset management, itam, it infrastructure library, itil, it asset management, itam, work management
    
IBM
Published By: IBM     Published Date: Feb 02, 2009
A comprehensive solution for leveraging data in today's financial industry. Most organizations realize that the key to success lies in how well they manage data—and the banking industry is no exception. From customer statistics to strategic plans to employee communications, financial institutions are constantly juggling endless types of information.
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ibm, information management software, leveraging data, dynamic warehousing, data management, improve customer service, real-time risk analysis, analytics capabilities, information on demand framework, ibm db2 warehouse, ibm master data management server, ibm omnifind, ibm industry data models, ibm balanced warehouses, oltp-based transactional data
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with As the demands for data capacity and higher service levels grow, protecting corporate data becomes more challenging. Continuous Data Protection, as discussed in this white paper by Evaluator Group and IBM, can cost-effectively improve security with minimal impact to operations.
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new data protection strategies, ibm, data capacity, evaluator group, continuous data protection, tsm fastback, cdp technology, delicate balance, restore point objectives, rto, disaster recovery, remote office backup consolidation, wafs, vtl, dr solution gap, xpress restore, fulcrum
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
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netcool, ibm, idc, mobile service providers, fixed-line service providers, operational efficiencies, communications, media and entertainment, consolidate, operations management, automate, productivity, service delivery costs, standards-based, off-the-shelf, cost of ownership, service assurance, oss, ibm service management
    
IBM
Published By: IBM     Published Date: Oct 14, 2009
This paper shows how mid-sized companies can benefit by implementing a virtualization strategy. Unique, industry-leading capabilities from IBM, Intel and VMware are highlighted.
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virtualization, unique, roi, it infrastructure, servers, business continuity, system management, risk management
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management, analytics, business rules, collaboration
    
IBM
Published By: Cisco     Published Date: Jan 29, 2009
The following are 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.
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cisco, increasing operational efficiency, boost operational efficiency, mobile employees, smb employees, secure wireless access, outsource it tasks, improve employee retention, long-term technology plan, value-added resellers, vars, managed service providers, security and vpn, unified communications, cisco business application connectors, cisco systems capital
    
Cisco
Published By: IBM Corp     Published Date: May 31, 2011
This paper explains virtualization, its benefits for mid-sized business and how IBM's virtualization strategy can help mid-sized companies reduce costs, improve services and simplify management.
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ibm virtualization, mid-sized businesses, ibm solutions, virtualized infrastructure, system x, bladecenter hs22v, vmware, tco, energy efficiency, risk management, smb
    
IBM Corp
Published By: KeyedIn Solutions     Published Date: Jul 09, 2012
In this whitepaper, we outline the major challenges facing PSOs, how your PSO can improve performance, and some of the professional services automation (PSA) technology that can help you reduce waste.
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performance, keyed in, pso, performance servces organization
    
KeyedIn Solutions
Published By: TeamQuest     Published Date: Apr 09, 2014
TeamQuest Director of Global Services Per Bauer explains how to manage services in relation to servers, storage, network, power and floor space. Understand costing data, incidents, business transaction volumes, and demand forecasts. Watch this short video to learn more about Optimization in a Box and how to quickly improve your ability to optimize business services today.
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teamquest, virtualization, it professionals, optimize software, distributed environment, data center, performance
    
TeamQuest
Published By: IBM     Published Date: Oct 01, 2012
The paper explains virtualization in the context of mid-sized businesses and shows how they can reduce costs, improve services and simplify management.
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virtualization, dynamic infrastructure, ibm, risk management, system management
    
IBM
Published By: IBM     Published Date: Nov 07, 2012
This white paper examples how IBM IT Asset Management enables organizations to take control of IT assets, from planning through onto disposal, to improve quality and manage asset costs. Read on to learn about controlling costs and service with IBM.
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asset visibility, it asset, ibm, control, automation, ibm it asset management
    
IBM
Published By: Limelight Networks     Published Date: Mar 02, 2018
Your online audience expects fast, flawless, secure experiences on any device in any location, every time. But whether you are delivering videos, your website, music, software or games, ensuring engaging online experiences from an increasing variety of devices around the world is a huge challenge. Content delivery networks (CDNs) can significantly improve the user experience of your online audiences. But not all CDNs deliver the same level of service. Dos and Don’ts of Evaluating and Deploying a CDN provides tips on how to determine what is most important to your organization and how to choose a CDN that meets your needs. Download this guide to learn: The four major performance factors that can affect user experience Why speed alone isn't an accurate measure of performance How a content audit can identify performance bottlenecks The role content storage can play in reducing costs and latency How to decide what features are most important to your business
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content delivery network, cdn, web performance, web acceleration, digital content delivery, ddos protection, ddos, web application security, mobile delivery, global content delivery, live streaming, video on demand, video delivery, ott content delivery
    
Limelight Networks
Published By: SunGard     Published Date: Aug 13, 2012
Unicous marketing improves reliability and flexibility, reduces costs, and increases performance with SunGard Enterprise Cloud Services.
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unicous marketing, sungrad, cloud, services, improve performance, efficiency
    
SunGard
Published By: CDW     Published Date: Mar 27, 2015
Many, if not most, organizations today are grappling with the challenge of a growing mobile technology environment. Mobility can deliver many key benefits: improved collaboration among workers, enhanced customer service, easier access to corporate information from many locations and increased productivity—to name a few. But the proliferation of mobile devices and applications also comes with its share of challenges, perhaps none more important than ensuring the security of the devices themselves as well as the data they contain and the enterprise networks they access.
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mobile, security, strategy, application, enterprise, network, data
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
Cloud computing is increasingly being adopted as a way for IT organizations to decrease costs, improve efficiency, and enhance business agility. NetApp has been helping companies succeed in cloud deployment to achieve tangible results since long before the term cloud entered the popular lexicon. NetApp has the people, technologies, and partnerships in place to help organizations evolve existing IT infrastructure into an efficient cloud-based service delivery model. The NetApp® Unified Storage Architecture and clustered Data ONTAP® operating system integrate all storage capabilities into a single, easy-to-use platform. By choosing NetApp when making the transition to a private cloud or a hybrid cloud, organizations will be able to meet their storage business needs now and in the future.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology, storage management
    
CDW
Published By: CDW     Published Date: Apr 04, 2016
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
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cloud management, cloud services, cloud management, it infrastructure, cloud application, cloud computing, infrastructure, technology
    
CDW
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