ibm service management

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Published By: IBM US Smarter Buildings     Published Date: Dec 20, 2011
This demonstration shows how IBM Integrated Service Management Solutions provide the tools that help turn data into intelligence and provide smarter transportation and smarter energy for cities and buildings.
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ibm, smarter buildings, service management, solutions, technology, integrated service management, energy
    
IBM US Smarter Buildings
Published By: IBM US Smarter Buildings     Published Date: Dec 20, 2011
This demonstration shows how IBM Integrated Service Management Solutions provide the tools that help turn data into intelligence and provide smarter transportation and smarter energy for cities and buildings.
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ibm, smart buildings, integrated service, solutions, tools, technology, software
    
IBM US Smarter Buildings
Published By: IBM     Published Date: Sep 22, 2011
Find and solve performance problems without adding costs IBM InfoSphere Optim puts performance management in the spotlight! Optim solutions are designed to deploy quickly and easily out of the box for immediate benefit. Business-value assessment services are also available to help you design a custom solution - complete with full financial analysis. Either way, you can realize immediate ROI interms of cost and performance if you keep performance-management best practices in mind.
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ibm, data management, dba, productivity, infrastructure, development, productivity
    
IBM
Published By: IBM Software     Published Date: Jul 06, 2011
Learn why you should keep your software subscription up to date.
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ibm, tivoli, software subscription and support, renewal, bill kribbs, laura sanders, risk compliance, search
    
IBM Software
Published By: IBM Corporation     Published Date: Jun 30, 2011
IBM Tivoli Service Availability and Performance Management solutions provide leading functionality and enable new best practices for managing and ensuring the operation of critical business services.
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service performance, performance management, functionality, business services, tivoli, ibm, isms
    
IBM Corporation
Published By: IBM Corporation     Published Date: Jun 28, 2011
Their ability to deliver services is highly dependent upon their capability to operate with highly reliable and efficient IT operations. The changes described in this case study will help to assure they will be able to achieve that goal.
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ibm, service management, tivoli, automation, it asset management, service request management, infrastructure, itil
    
IBM Corporation
Published By: IBM Corporation     Published Date: Jun 28, 2011
Merkur conducted an extensive selection process for service management solutions, evaluating technologies to provide proof-of-concept demonstrations. Following its rigorous review, Merkur selected IBM Tivoli Asset Management for IT and IBM Tivoli Service Desk to automate and integrate IT asset management and incident, problem, change, inventory, SLA and knowledge management processes.
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tivoli, merkur, sla, inventory, services management, ibm, service management, tivoli
    
IBM Corporation
Published By: IBM Corp     Published Date: May 31, 2011
Servers are the foundation of a dependable IT infrastructure. You need your IT to be reliable, flexible and ready to support your business through changing times. Read this white paper to see how IBM System x and IBM BladeCenter servers can offer an outstanding platform for virtualization and consolidation.
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ibm global business services, aditya famwal, mark t. chapman, midsize businesses, performance management, cost reduction, ibm system x, ibm bladecenter server
    
IBM Corp
Published By: IBM Corp     Published Date: May 31, 2011
This paper explains virtualization, its benefits for mid-sized business and how IBM's virtualization strategy can help mid-sized companies reduce costs, improve services and simplify management.
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ibm virtualization, mid-sized businesses, ibm solutions, virtualized infrastructure, system x, bladecenter hs22v, vmware, tco
    
IBM Corp
Published By: IBM     Published Date: Dec 07, 2010
Case Management and the Implications in the Healthcare industry.
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ibm, enterprise content management, advanced case management, healthcare agencies, automation, customer service, regulatory compliance, content and process management
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Case Management And the Implications in the Financial Services Industry.
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ibm, advanced case management podcast, financial services industry, customer service, content and process management, analytics, business rules, collaboration
    
IBM
Published By: IBM     Published Date: Dec 07, 2010
Energy and utility companies need to manage incidents such as customer complaints or disputes to improve customer service while protecting the business should escalations occur. Advanced case management (ACM) provides enhanced service and risk management throughout the lifecycle of a case.
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ibm, advanced case management podcast, acm, energy and utilities industries, customer service, risk management, business intelligence, content and process management
    
IBM
Published By: IBM Software     Published Date: Aug 04, 2010
Hear from Security Executive, Jack Danahy, of IBM's Rational Software Group explain why and how to hold your outsourced partners accountable to delivering secure code.
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ibm ouncelab, network security, security management, security standards, service-oriented architecture, windows xp, business operations, security
    
IBM Software
Published By: IBM     Published Date: Jun 22, 2010
Download this free IBM white paper to learn how to better manage your data center with System z.
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tivoli service management center, data warehousing, system z, middleware, ibm, automation
    
IBM
Published By: IBM     Published Date: Nov 24, 2009
Server sprawl can divert valuable time and resources away from pursuing your core business goals. This white paper will show how System z can give you the visibility, control and automation your business needs to become more successful.
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ibm tivoli, leveraging middleware, service management, system z, new enterprise data center, business continuity management, security, process automation
    
IBM
Published By: IBM     Published Date: Nov 17, 2009
The information agenda is intended to map out corporate business and technology goals and to create a roadmap to ensure that companies can leverage their corporate information as a strategic asset in the pursuit of these goals.
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ium evaluation, ibm, information on demand, uim, iod, information management, scential, filenet
    
IBM
Published By: IBM     Published Date: Oct 23, 2009
In the IBM white paper, "Achieving end-to-end information security: Five critical steps," you'll learn a more sophisticated approach to information security.
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data security, ibm, information security, data retention, service management, security management, risk management, tivoli
    
IBM
Published By: IBM     Published Date: Oct 14, 2009
Web conferencing tools ensure that face-to-face meetings can still take place while removing the costs associated with business travel. Now available as a service with no infrastructure costs, these solutions are being used by savvy companies to go more places than boarding a plane or getting in a car allows.
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web conferencing, ibm, infrastructure cost, smb, saas, software-as-a-service, sametime unyte, spend management
    
IBM
Published By: IBM     Published Date: Oct 09, 2009
Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM Smart SOATM approach can help you react quickly and drive ROI. After the seminar you'll receive a complimentary IBM BPM assessment for a targeted analysis of your current situation.
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smart soatm, ibm, service oriented architecture, soa, bpm assessment, business process management
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
In today's business climate, IT organizations need to demonstrate their ability to add value. This white paper from Macehiter Ward-Dutton - an IT advisory firm that specializes in issues of IT-business alignment
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the new face of it service management, ibm, aligning business, neil ward-dutton, it architecture, integration, management, organisation and culture
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
With ever-increasing data growth worldwide, organizations must find smarter ways to store and manage their massive volumes of data. Learn how IBM® Tivoli® Storage Management software solutions help to maximize your current storage environment and reduce operational and capital costs while improving service and managing risks.
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storage management, ibm, ibmtivoli, fastback, san, data growth, recovery management, reducing costs
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
IDC studied 14 mobile and fixed-line service providers that implemented Tivoli Netcool and found that IBM Tivoli Netcool can help in big ways. It reduces costs by improving operational efficiencies and still allows you to deliver a high-quality custom management.
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ibm, tivoli, netcool, roi, future proofing, data integration, operations productivity, cost reduction
    
IBM
Published By: IBM     Published Date: Sep 10, 2009
This white paper outlines methods to help service providers improve overall operational efficiency within the service assurance operational environment. Learn how IBM Tivoli® Netcool® solutions can help service providers streamline their operations, improve responsiveness and reduce costs.
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netcool, ibm, idc, mobile service providers, fixed-line service providers, operational efficiencies, communications, media and entertainment
    
IBM
Published By: IBM     Published Date: Aug 10, 2009
This webinar discusses IBM Lotus’ venture in the Software-as-a-Service (Saas) market through LotusLive. LotusLive is an integrated collaborative and social networking services connected to relevant business services and applications.
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webinar, lotus, lotuslive, ibm, saas, software-as-a-service, social networking, integrated collaborative
    
IBM
Published By: IBM     Published Date: Jul 10, 2009
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
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soa, ibm, cost cutting, service oriented architecture, roi, return on investment, plug and play, real time data
    
IBM
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