hr service automation

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Published By: Cherwell Software     Published Date: Oct 28, 2019
To keep up with the growing needs of students, faculty and staff, higher ed IT departments must deliver a modern and seamless digital experience—often despite significant budget and staffing hurdles. In this peer report, IT leaders at four different universities share how they’re using Cherwell’s IT service management (ITSM) solution to tackle common challenges and create extraordinary results in three key areas: efficiency, campus-wide user experience and enterprise-level innovation. What they’ve accomplished is only the start: • Halving customization and configuration time while boosting user satisfaction • Improving service delivery and enabling campus-wide collaboration • Helping departments beyond IT to pursue their own automation initiatives By replacing legacy systems, automating manual workflows, enabling self-help and much more, IT pros are making radically new realities possible with a streamlined and customizable approach to ITSM. Download the report to read their stor
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Cherwell Software
Published By: Dell EMC     Published Date: Sep 12, 2016
Cloud computing is transforming IT in terms of how services are delivered, how infrastructure is deployed and managed, and how IT organizations structure themselves. For the purposes of this study, Forrester is defining a cloud solution as having three major characteristics: “self-service access, full automation of processes and policies, and metering and tracking of usage.”1 It then becomes a question of whether you manage your cloud(s) yourself, outsource it, or use a hybrid combination of private and public cloud resources.
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Dell EMC
Published By: ServiceNow     Published Date: Oct 02, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use as the Web apps they use at home. Integration remains difficult, because it’s sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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ServiceNow
Published By: CA Technologies     Published Date: Jun 09, 2015
Today’s organizations are challenged to be the first to market with ‘The Next Big Thing’. They must innovate with new and unique services to satisfy customer demands and differentiate themselves in the marketplace. Software drives that innovation and has turned every organization into a software organization. This Executive Brief describes how the efficient collaboration between the development and IT operations teams can bring high-quality applications to market as quickly as possible. The CA Application Delivery suite helps organizations achieve collaborative DevOps through innovative technology tools used to: •Accelerate application development by removing constraints with CA LISA® Service Virtualization. •Expedite release time with CA LISA® Release Automation. •Improve application testing and quality with CA LISA® Pathfinder
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CA Technologies
Published By: Service Now     Published Date: Feb 15, 2017
L’application HR Service Automation de ServiceNow rationnalise la fourniture de services RH en offrant aux utilisateurs un catalogue en self-service incluant des processus automatiques préconfigurés.
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service automation, servicenow, hr service automation
    
Service Now
Published By: CA WA 2     Published Date: Oct 01, 2008
Given the increased complexities and requirements thrust onto data center management environments over time, a more holistic management approach is necessary for efficient and cost effective delivery of IT services. Authors and analysts Judith Hurwitz and Robin Bloor bring their research and extensive experience to light in respect to the state of data center management by building the case for automation as a key strategy for efficient and cost effective management.
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datacenter automation, data center automation, network management, ca wa, ca wa 2
    
CA WA 2
Published By: ServiceNow     Published Date: Mar 24, 2015
Technology has become the heart and soul of every business. The hardware boundaries of IT have exploded beyond data centers, with mobile devices in the hands of both employees and customers alike. Application options have blossomed, from traditional to open source to software-as-a-service. Business has become global, bringing with it a demand for round-the-clock agility. Employees expect that the applications they use at work should be as easy to use the Web apps they use at home. Integration remains difficult, because it's sometimes impossible to know what will happen when someone tries to pluck one strand out of the pile. IT workload and system complexity will only get more challenging, bringing the need for disintermediation through service automation.
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future it, service automation, it workload, integration, data centers, mobile devices, software-as-a-service, web apps
    
ServiceNow
Published By: BMC ESM     Published Date: Aug 20, 2009
Automating your data center can improve operational efficiency and give you control over service quality, security, and business agility, while simultaneously reducing risk and costs.
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data center, operational efficiency, service, security, business agility, automation, bmc, esm, virtualization, it infrastructure
    
BMC ESM
Published By: BMC ESM     Published Date: Aug 20, 2009
IT infrastructures have become exceedingly complex, resulting in a highly interconnected network of old and new technologies. In a world where IT budgets are shrinking and mergers are common, how do you get the most value from your IT resources?
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it costs, it resources, it infrastructure, it budget, spend management, bmc, mergers, podcast, virtualization, legacy, mainframe computing, automation
    
BMC ESM
Published By: KPMG     Published Date: Jun 06, 2019
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience. Read this report to discover: • how HR can influence the customer agenda • how to take advantage of AI and D&A to recruit the right people • what skills customer service employees will need as a result of automation • how to win senior buy-in for new HR policies and approaches • seven action steps for building a customer-centric culture.
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KPMG
Published By: BlackLine     Published Date: Feb 26, 2018
If you’re in the middle of a finance transformation initiative, then you’re not alone. Leaders at enterprise and mid-size finance and accounting organizations alike are reviewing their current processes, technology, and talent, to build their blueprints for change. With the rise of broader digital transformation projects, finance organizations are first looking to upgrade their own operating models. The truth is that finance transformation is a journey, not a destination. Many finance organizations have already embarked on it, driving down costs, whether through enhancing shared services centers, or applying more centralization, standardization, and automation. Yet for many, the greater opportunities lie ahead: providing better insight to the broader organization, shedding low-value workloads that hold the team back, and revamping ingrained legacy accounting tasks that create risk. Wherever you are today, there are real opportunities to move the dial away from the status quo.
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finance, accounting, technology, digital transformation
    
BlackLine
Published By: BMC ASEAN     Published Date: Dec 18, 2018
Today’s IT environments are so dynamic and complex that traditional manual administration makes it virtually impossible to keep pace with changing business opportunities and challenges, such as scaling to support new applications and users. Manual administration is not just unsustainable—it’s dangerous. Delays in responding to security threats and compliance issues can have devastating effects: • Security breaches • Failed audits • Financial losses • Loss of customers and reputation • Other serious business consequences To sustain a high level of security and compliance, IT teams must implement a comprehensive, aggressive automation strategy that establishes and tracks key performance indicators. Automation helps to optimize resources, increase efficiencies, lower costs and improve quality of service. This white paper describes principles and best practices for implementing automation as a strategic asset in the ongoing effort to achieve security and compliance excellence in a dynamic
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BMC ASEAN
Published By: AWS     Published Date: Oct 03, 2019
Christian Elsenhuber - AWS & Carsten Duch - SUSE Join our webinar and learn more about the SUSE Cloud Application Platform on Amazon Elastic Kubernetes Service (Amazon EKS). The webinar will show you how SUSE accelerates the use of applications in containers. With integrated automation and customization features, SUSE helps your DevOps teams deliver container applications, accelerate innovation, and improve the responsiveness of your IT.
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AWS
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