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Published By: Marketo     Published Date: Aug 10, 2017
Download this ebook to learn about the benefits of adopting a sophisticated marketing automation platform and what a framework for a seamless migration looks like.
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marketo, marketing platform, seamless migration, marketing automation
    
Marketo
Published By: RSA     Published Date: Aug 28, 2014
Learn how connecting a Data Loss Prevention (DLP) system to an access governance solution can enable organizations to make informed decisions within a proper access governance framework, appropriately evaluate and manage risk, and obtain maximum benefit from their chosen DLP solution.
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data loss, prevention, risk management, dlp, governance, framework
    
RSA
Published By: SumTotal, a Skillsoft Company     Published Date: Jun 24, 2016
The Skillsoft Learning and Talent Maturity Framework™ is designed to help organizations chart a path to actualize a self-developing organization reality. The framework is based on observations of more than 6,700 organizations with 45 million employees. By taking the complimentary diagnostic, organizations can gauge their current maturity level across nine indicators. At the end of the diagnostic, respondents will receive a report with their current maturity results, as well as prescriptions for advancing to the next stage. As more HR teams resolve to leverage the insights of forward-looking practices and initiate action toward progress, the field itself will become a more indispensable partner to the business. It’s an exhilarating opportunity that simply must be seized.
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best practices, business optimization, business management, organization, talent management
    
SumTotal, a Skillsoft Company
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
You know what you need to do—provide personalized service anytime, anywhere, on any device. You know why you need to do it—a 10 percent increase in your customer experience score can translate into an additional $1B in revenue! The issue is, “How to get from where you are today, to where you need to be?” That’s where Oracle’s Roadmap to Modern Customer Service (RTM) can help. The RTM framework enables you to determine your current stage of customer service maturity and map out your steps for getting to the next level. To help get you started, here is a brief overview of the three stages of customer service maturity.
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oracle, service cloud, customer service, customer engagement
    
Oracle Service Cloud
Published By: Synnex     Published Date: May 12, 2017
This playbook is meant for all Microsoft partners—including SIs, hosters, resellers and VARs—looking to tap into this massive opportunity and set up a managed services business on Azure. This book provides a framework for those looking to build a managed services practice—and some best practices for those who are a little further along on their cloud MSP journey. This book is especially valuable for partners who are either transacting or looking to transact via the CSP platform and license structure. The insights in this playbook are sourced from interviews and surveys with more than 50 Cloud MSPs. These interviews were conducted by AMI Partners Inc.
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playbook, microsoft, resellers, cloud optimization, license structure, surveys, managing services
    
Synnex
Published By: Bizible     Published Date: Jun 09, 2017
Companies that excel at marketing performance management focus on the measurable outcome of marketing: revenue, deals, and retention. Learn more about developing the right MPM framework for your organization.
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marketing performance management, marketing performance, marketing measurement, marketing planning, marketing plan, marketing roi, marketing revenue, revenue marketing
    
Bizible
Published By: Microsoft     Published Date: Jul 20, 2018
Microsoft commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study to examine the potential return on investment (ROI) enterprises may realize by shifting some or all their management and operations from on-premises, hosted, and outsourced implementations to Azure’s infrastructure-as-a-service (IaaS) offering. The purpose of this study is to give readers a framework to evaluate the potential financial impact, or ROI, of leveraging Azure IaaS for their organizations. Benefits gained by interviewed customers that migrated or re-architected some or all workloads from on-premises to IaaS include: › Greater revenue opportunities from business-to-business (B2B) and customer web channels with a solution that is more mobile and reliable, and meets scale and seasonality needs. › Increased profits from those revenues. › Improved production efficiency. › Reduced datacenter, IT resource, and outsourcing costs. › Easier and faster software and hardware management (such as p
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Microsoft
Published By: Drift     Published Date: Aug 05, 2019
This guide is used to deploy conversational sales to your sales development team. It will answer the following questions: • How to introduce live chat to your sales team • How to analyze good and bad conversations • How to coach your team to have better conversations • How to align a sales development representative (SDR) team with account executives and a marketing team This handbook uses the Conversational Framework to inform how you engage with, understand, and recommend the right thing to the right buyers at the right time
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Drift
Published By: Oracle PaaS/IaaS/Hardware     Published Date: Jul 25, 2017
Join Forrester Vice President & Principal Analyst Jeffrey Hammond for an examination of the choices developers are making, trends in programming language adoption, adoption of frameworks, and how development projects are moving to the cloud.
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Oracle PaaS/IaaS/Hardware
Published By: Savvis UK Limited     Published Date: Nov 12, 2010
This white paper reviews the evolution of data center outsourcing, and introduces cloud offerings within this historical framework.
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savvis, managed services providers, msps, data center outsourcing, application lifecycle, virtualization
    
Savvis UK Limited
Published By: Kaspersky Lab     Published Date: Jul 31, 2014
Learn about the evolution of targeted attacks, the latest in security intelligence, and strategic steps to keep your business safe. Download the whitepaper now to learn what you need to create a resilient infrastructure to guard against targeted attacks.
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kaspersky, security, cyber attacks, cybersecurity, targeted attacks, data protection, cybersecurity framework, security intelligence
    
Kaspersky Lab
Published By: Cherwell Software     Published Date: Sep 14, 2016
This white paper will discuss how intelligently integrating the right people, processes, and technology automation solutions can help you overcome these obstacles. Combining this integration with a tested and proven best practice framework, such as ITIL, enables IT organizations to reduce costs, improve operational efficiency, elevate service quality, and demonstrate the value IT brings to the business.
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Cherwell Software
Published By: Red Hat     Published Date: Sep 08, 2017
Red Hat commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Red Hat® Virtualization. This study provides readers with a framework to evaluate the potential financial impact of Red Hat Virtualization on their organizations.
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Red Hat
Published By: Red Hat     Published Date: Sep 08, 2017
Although many organizations still use traditional storage appliances, they don’t offer the agility needed by containerized environments. Containers are highly flexible and bring incredible scale to how apps and storage are delivered; traditional storage can be the bottleneck that stops this progress. The underlying storage should be highly elastic, easily provisioned by developers and admins, and, ideally, managed using the same orchestration framework (like Kubernetes).
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Red Hat
Published By: Red Hat     Published Date: Dec 15, 2017
Although many organizations still use traditional storage appliances, they don’t offer the agility needed by containerized environments. Containers are highly flexible and bring incredible scale to how apps and storage are delivered; traditional storage can be the bottleneck that stops this progress. The underlying storage should be highly elastic, easily provisioned by developers and admins, and, ideally, managed using the same orchestration framework (like Kubernetes).
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Red Hat
Published By: IBM     Published Date: Feb 02, 2009
A comprehensive solution for leveraging data in today's financial industry. Most organizations realize that the key to success lies in how well they manage data—and the banking industry is no exception. From customer statistics to strategic plans to employee communications, financial institutions are constantly juggling endless types of information.
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ibm, information management software, leveraging data, dynamic warehousing, data management, improve customer service, real-time risk analysis, analytics capabilities
    
IBM
Published By: 6th Sense Analytics     Published Date: Sep 18, 2007
This whitepaper outlines a way for organizations to build a modern framework for managing distributed teams that overcomes the structural challenges of working across far-flung locations, and ensures projects come in as expected—on time, on budget and on target with business goals. This framework reuses your existing development infrastructure to restore visibility and empowered decision making within your globally distributed software development projects.
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offshore, offshoring, outsource, outsourcing, cost, costs, cost savings, spend management
    
6th Sense Analytics
Published By: netForensics     Published Date: Jan 04, 2008
Securing Federal information and systems is an ongoing challenge. By implementing comprehensive security compliance management methods for data collection, retention, monitoring and reporting, federal agencies can successfully demonstrate a sound framework that meets FISMA requirements.
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fisma, fisma compliance, information protection, data protection, monitoring, information management, regulations, regulatory compliance
    
netForensics
Published By: Skillsoft     Published Date: Apr 01, 2011
Equipping the workforce with the critical perspectives and peripheral vision it needs to be business effective has become one of the single most vexing challenges facing organizations today. SkillSoft's 10x10x10 framework can help.
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skillsoft, 10x10x10 framework
    
Skillsoft
Published By: BrightCove     Published Date: Nov 18, 2008
With the explosive growth of online video, traditional SEO has taken on a new dimension: video search and discovery. De-mystify the world of video search with a practical framework for video SEO and increase the value of your video content.
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brightcove, video seo, contextual publishing, inbound links, video feeds & sitemaps, metadata, site architecture, emerging techniques
    
BrightCove
Published By: LANDesk     Published Date: Jun 02, 2009
A proven framework for delivering business alignment and implementing best practices for IT service management.
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landesk, avocent, itsm, it business management, itbm, maturity model, service management, cobit
    
LANDesk
Published By: LANDesk     Published Date: Apr 06, 2009
Implementing the ITIL set of guidelines to aid the implementation of a lifecycle framework for IT Service Management is now a major priority for a growing number of organizations, but remains a task where external help is often of critical importance.
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itil, avocent, landesk, lifecycle, configuration management database, cmdb, it infrastructure library, kpi
    
LANDesk
Published By: Progress Software BTA Telecommunications     Published Date: Feb 25, 2009
Based on the Forrester Total Economic Impact (TEI) methodology, frameworks and interviews, Forrester Consulting, in this commissioned study for Progress, measured the total economic impact and potential ROI that using Progress Actional delivered in monitoring and managing the CRM system of a leading media and entertainment services provider.
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progress software, telecommunications, tei, crm, telcos, telecom, business transaction, vanson
    
Progress Software BTA Telecommunications
Published By: Savvis     Published Date: Jul 07, 2010
This white paper reviews the evolution of data center outsourcing, and introduces cloud offerings within this historical framework.
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savvis, outsourcing, cloud infrastructure, virtual data center
    
Savvis
Published By: IBM Software     Published Date: Jul 29, 2010
See how BI provides the necessary insights to understand market opportunities, drive campaign effectiveness and deliver differentiated product offerings to key audiences.
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ibm software, cognos performance manager, business practice, performance management framework, roi, sales
    
IBM Software
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