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Published By: Mach7 Technologies     Published Date: Mar 18, 2015
Read this first-hand account of how Sentara Healthcare (finally) hired the right consulting firm and successfully navigated seven stages of implementing an Enterprise Imaging Platform.
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Mach7 Technologies
Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
Businesses of all sizes and industries have struggled to implement a hybrid IT environment that can meet their most critical needs, without disrupting business. The challenge is especially acute for midsized firms whose limited IT resources are facing pressure to adopt a never-ending torrent of technology innovations. In an effort to create a hybrid IT environment, many businesses end up with a multiple siloed infrastructure deployment options that consume increasing amounts of management time, effort and budget, while never quite meeting business needs.
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Hewlett Packard Enterprise
Published By: Blackberry     Published Date: Jul 12, 2019
Law firms have received two dramatic wake-up calls about the vital importance of data security in the last two years. First, there was the leak of 11.5 million documents from offshore law firm Mossack Fonseca, known as the Panama Papers, which became public in 2016.1 Then came the massive cyberattack on prominent global law firm DLA Piper in the summer of 2017.2 As we will explore, despite the industry’s aversion to media coverage of such attacks, less-visible breaches involving the legal profession are being reported worldwide in ever-increasing numbers.
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Blackberry
Published By: Gigamon     Published Date: Sep 03, 2019
Banking institutions worldwide are expanding their digital capabilities to meet evolving customer expectations and keep pace with new digital banking trends. As financial services firms increasingly embrace a multicloud strategy to achieve greater agility and cost savings, pervasive visibility across data centres and cloud environments is paramount to meet evolving security and compliance requirements.
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Gigamon
Published By: Cisco Umbrella EMEA     Published Date: Aug 08, 2019
"Global professional services firm, Arup, moved from Cisco Cloud Web Security (CWS) to Cisco Umbrella. By implementing a secure internet gateway in conjunction with next-gen endpoint security, Arup secured access to the internet wherever users go, reduced its exposure to malware and improved the ability to detect, respond and remediate when necessary. Impact: -Substantially reduced administrative time -Accelerated response and remediation process -Increased performance of cloud applications -Reduced time to investigate"
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Cisco Umbrella EMEA
Published By: TIBCO Software     Published Date: Feb 13, 2019
Analyst firms Gartner, Inc. and Forrester are projecting accelerated data virtualization adoption for both first-time and expanded deployments. What are the uses cases for this technology? At its Data and Analytics Summit in London in March 2018, Gartner answered this question by identifying 13 data virtualization use cases. This paper explores each of these use cases by: Identifying key requirements Showing how you can apply TIBCO® Data Virtualization to address these needs Listing the benefits you can expect when implementing TIBCO Data Virtualization for the use case
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TIBCO Software
Published By: TIBCO Software     Published Date: Feb 14, 2019
Analyst firms Gartner, Inc. and Forrester are projecting accelerated data virtualization adoption for both first-time and expanded deployments. What are the uses cases for this technology? At its Data and Analytics Summit in London in March 2018, Gartner answered this question by identifying 13 data virtualization use cases. This paper explores each of these use cases by: Identifying key requirements Showing how you can apply TIBCO® Data Virtualization to address these needs Listing the benefits you can expect when implementing TIBCO Data Virtualization for the use case
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TIBCO Software
Published By: Jamf     Published Date: Aug 06, 2019
Hobson & Company (H&C), a leading research firm focused on total cost of ownership (TCO) and return on investment (ROI) studies, conducted independent research and found that a proven Apple device management solution delivers a quick and compelling ROI to both large and small enterprises. • Simplifying IT management o 90% reduction in time spent managing apps o 80% reduction in time spent provisioning • Improving end-user experience o 60% reduction in end-user productivity loss o 15% reduction in volume of help desk tickets • Mitigating risk o 90% reduction in time spent creating inventory reports o 65% reduction in time spent managing policy and setting changes
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Jamf
Published By: TIBCO Software     Published Date: Sep 16, 2019
Endesa es una compañía de energía líder en España y Portugal con alrededor de 10,000 empleados, que provee servicios a más de 11 millones de clientes. La empresa tiene el compromiso de promover una cultura energética más sustentable y busca estar a la vanguardia en la transformación tecnológica de la industria energética. Para cumplir con este objetivo, Endesa se unió al Enel Group en 2009, una firma energética multinacional y el operador líder en los mercados globales de electricidad y gas, con un enfoque particular en los mercados europeos y latinoamericanos.
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TIBCO Software
Published By: TIBCO Software     Published Date: Sep 16, 2019
Servicios Financieros es una industria en la que la innovación siempre está presente. Los modelos de negocio transformadores como las casas de bolsa de bajo costo, los productos de inversión innovadores como los fondos de inversión cotizados, y las regulaciones estrictas como Gramm-Leach-Bliley son algunos ejemplos. Otros ejemplos incluyen: • Las nuevas firmas fintech, como la reciente inversión de nueve mil millones de dólares hecha en Ant Financial Services Group, y un sinnúmero de otras empresas emergentes similares apoyadas con capital de riesgo, están apuntando a segmentos bien establecidos de la industria de servicios financieros. • Servicios de gestores automatizados potenciados por la inteligencia artificial y el machine learning que apoyan a los asesores financieros y a los gestores de carteras • Las regulaciones y las leyes para el manejo de riesgos que cambian constantemente, como GDPR, Basilea III y Open Banking, y que transforman la manera en que se interactúa con los
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TIBCO Software
Published By: Deltek     Published Date: Jul 10, 2019
Adopting a PSA solution can help position small to mid-sized consulting firms for future growth by modernizing and futureproofing their underlying business processes in every area of operations and management. Read this white paper by IDG to learn why having purpose-built technology can drive engagement, improve resource and business visibility, and put your growing firm on a path to success.
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Deltek
Published By: Deltek     Published Date: Jul 10, 2019
Having real-time access to engagement information via a cloud-based, integrated, information infrastructure is critical in delivering high-value, on time engagements that always delight clients. So why do so many consulting firms fail in this area, that they constantly advise clients on? Enjoy a complimentary copy of ProjectManagement.com’s new white paper on how an effective information infrastructure will ensure client excellence. Author Andy Jordan, consulting firm owner and industry expert, reveals the 5 ways to exceed client expectations and how consulting firms can leverage technology to achieve client excellence. Download the white paper today!
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Deltek
Published By: Coyote Point Systems     Published Date: Sep 02, 2010
At a projected market of over $4B by 2010 (Goldman Sachs), virtualizationhas firmly established itself as one of the most importanttrends in Information Technology. Virtualization is expectedto have a broad influence on the way IT manages infrastructure.Major areas of impact include capital expenditure and ongoingcosts, application deployment, green computing, and storage.
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coyote point, adc, buyer's guide, web applications, server load, server hardware, networking, virtualized network
    
Coyote Point Systems
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: MuleSoft     Published Date: Jun 27, 2019
Banks of all sizes, from multinational firms to regional credit unions, face unparalleled pressure to digitally transform in the face of evolving customer expectations. Learn how a top 10 bank partnered with MuleSoft to address these pressures by developing an application network to rapidly modernize legacy systems, digitally transform mortgage lending, and accelerate Salesforce implementation. Read this whitepaper to learn: How banks can leverage APIs to accelerate integration between core banking systems, legacy applications, and modern SaaS endpoints. The step-by-step approach a top 10 bank took to build a Center for Enablement (C4E) and transform their SDLC to accelerate application development. How the bank created unified customer experiences across different product lines, from mortgages to wealth management, across in-person, and digital engagement channels.
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MuleSoft
Published By: SAP     Published Date: Jun 18, 2011
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.
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real-time business analytics, faster decision making, business automation, business metrics, analytical data, sap
    
SAP
Published By: ASG Software Solutions     Published Date: Aug 10, 2008
Over the past ten years, IT personnel costs have risen faster than hardware and software investments. IT services have not improved process-wise and still require as much manpower, if not more, to operate now as they did in the past. As firms spend 76% of their IT budget on maintenance and support, they will naturally invest in BSM solutions that will reduce costs, enable ITIL, and provide an optimal ROI.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: PwC     Published Date: Aug 27, 2019
Six hours a day. According to research, that’s how much of a lawyer’s time, on average, is spent on administrative tasks or new client development (sound familiar?). Fortunately, technology and the data it generates can help you streamline systems and processes — and reveal important insights about your firm. But what tools should you use? How should you implement them? We’ve got the answers. Our guide outlines what you need to know when leveraging technology to reduce admin inefficiencies and, better yet, increase cash flow. You’ll learn how to identify what metrics matter most to your practice: like billable hours, profitability by client and hiring decisions. It also spotlights helpful tools, like PwC’s InsightsOfficer, that turn data into insights, impacting your firm’s performance.
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PwC
Published By: SAP     Published Date: Mar 09, 2017
Small and midsize retailers around the world are seeing their businesses transform in a variety of ways. These firms, typically with fewer than 1,000 employees, have been transforming themselves as customers seek new types of engagement and as suppliers expect higher levels of efficiency and effectiveness. New business models and new competitors are changing the way retailers do business. Rather than simply react to new threats, successful retailers are leveraging technology in new ways to sharpen business practices, improve agility, and better serve customers while strengthening the role of retailers in the supply chain. Through digital transformation including the effective engagement of the internet of things (IoT) to track inventory, the opportunity to maintain and gain competitive advantage can be significant.
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SAP
Published By: SAP     Published Date: Mar 09, 2017
There’s strong evidence organizations are challenged by the opportunities presented by external information sources such as social media, government trend data, and sensor data from the Internet of Things (IoT). No longer content to use internal databases alone, they see big data resources augmented with external information resources as what they need in order to bring about meaningful change. According to a September 2015 global survey of 251 respondents conducted by Harvard Business Review Analytic Services, 78 percent of organizations agree or strongly agree that within two years the use of externally generated big data will be “transformational.” But there’s work to be done, since only 21 percent of respondents strongly agree that external data has already had a transformational effect on their firms.
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SAP
Published By: Hewlett Packard Enterprise     Published Date: Apr 26, 2019
Discover the transformational power of intelligent storage. A company’s competitive success depends greatly on how well it harnesses the value of its data. However, it can be challenging to keep pace with the increases in the scale of data being generated, as well as users’ demands for accessibility. Additionally, maximizing the value of digital information requires data to be leveraged at both the optimal time and the optimal place. With HPE’s intelligent storage portfolio, organizations can modernize their IT to better understand their customers, run more agile IT functions, and improve logistical operations.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 25, 2019
Discover the transformational power of intelligent storage. A company’s competitive success depends greatly on how well it harnesses the value of its data. However, it can be challenging to keep pace with the increases in the scale of data being generated, as well as users’ demands for accessibility. Additionally, maximizing the value of digital information requires data to be leveraged at both the optimal time and the optimal place. With HPE’s intelligent storage portfolio, organizations can modernize their IT to better understand their customers, run more agile IT functions, and improve logistical operations.
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Hewlett Packard Enterprise
Published By: Cisco EMEA     Published Date: Mar 05, 2018
The competitive advantages and value of BDA are now widely acknowledged and have led to the shifting of focus at many firms from “if and when” to “where and how.” With BDA applications requiring more from IT infrastructures and lines of business demanding higher-quality insights in less time, choosing the right infrastructure platform for Big Data applications represents a core component of maximizing value. This IDC study considered the experiences of firms using Cisco UCS as an infrastructure platform for their BDA applications. The study found that Cisco UCS contributed to the strong value the firms are achieving with their business operations through scalability, performance, time to market, and cost effectiveness. As a result, these firms directly attributed business benefits to the manner in which Cisco UCS is deployed in the infrastructure.
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big data, analytics, cisco, value, business, enterprise
    
Cisco EMEA
Published By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
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digital environment, hyper competitive, business goals, hybrid it, technology, hpe
    
Hewlett Packard Enterprise
Published By: Zendesk     Published Date: May 21, 2018
Customers are more technically savvy than everand have come to prefer the DIY approach to solving their issues and answering their own questions. Years of research by ICMI has confirmed that customers prefer to resolve issues themselves and within their channels of choice. Furthermore, customers onlyseek direct interactions when they unsuccessfully exhaust their self-service options. This is backed up by data from American Express, which found that 48% of consumers prefer to speak with a customer service rep when dealing with complex issues, but only16% prefer the same contact for simple issues. The goal of this paper is simple: We want to help you build an all-in-one knowledge base, community, and customer portal. All of which can be accomplished with a help center like Zendesk Guide.
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Zendesk
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