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Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how displaying McAfee SECURE™  trustmark showed positive results for Container & Packaging Supply, Inc. Learn more today!
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container, packaging, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification, sales, online, online marketing
    
McAfee, Inc.
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how Foreclosures.com differentiates itself from competition by displaying the McAfee SECURE™  trustmark. Learn more today!
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foreclosure, packaging, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification, sales, online, online marketing
    
McAfee, Inc.
Published By: BlackBerry     Published Date: Mar 12, 2013
Mobile Computing Corp Inc. (MCC) specializes in mobile field service solutions. After a rigorous trial period, the company’s CEO concluded that “the strength of BlackBerry 10 is great.” Find out what made the experience so positive.
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case study, enterprise feedback, blackberry 10, mobile field service solutions, mobile computing corp
    
BlackBerry
Published By: Internap     Published Date: Dec 02, 2014
As organizations aim to increase business agility and streamline costs, demand for public cloud services continues to grow exponentially, with Gartner predicting it will become the majority of new IT spending by 2016. This evolving application ecosystem with its intensive performance demands is placing new pressures on traditional public cloud services. Amid this shift, Internap surveyed nearly 250 Internet infrastructure decision makers to gain insight into cloud adoption, requirements and challenges – including the differences in feedback between the cloud-wise, those using cloud services, and the cloud-wary, those with no near-term plans to use cloud services. The details of these findings are reflected in this Cloud Landscape Report.
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internap, cloud landscape, application ecosystem, cloud adoption, cloud, internet infrastructure
    
Internap
Published By: Basho     Published Date: Apr 13, 2015
Today’s consumers expect instant access to communications services whether they’re in the office, at home, or on the road. With data speeds increasing and international roaming costs decreasing, data usage is rapidly growing. Telecommunications Service Providers (TSPs) are under pressure to deliver more services to more people and approach 100% uptime all while lowering prices to consumers. Traditional relational databases can’t meet the requirements for massive scalability, availability, and fault tolerance that the rapid growth in data usage and rise of big data demands. Read this solution brief to learn how Riak excels at these. Riak is a distributed NoSQL database optimized for big data. Riak meets many of the challenges you may be facing with your own service operations systems.
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riak, basho, telecommunications service provider, license fees, scalability, availability, data usage, big data, service operations system
    
Basho
Published By: Microsoft Office 365     Published Date: Sep 20, 2016
Data security isn’t just about data security. It’s about job security. And marketing. And finance. And company valuation. Download the new eBook to see what questions you need to ask about your organization’s security measures, why they matter, and what else you need to know. Here’s what you need to ask your team: 1. Do you feel limited by budget or staff size? 2. How often do you see unsanctioned cloud services in use? 3. Are you protecting yourself against insider threats? 4. Do you have a cybersecurity task force in place? 5. Is your "bring your own device" policy secure?
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Microsoft Office 365
Published By: IBM     Published Date: Apr 06, 2015
Mobile capture is quickly becoming an important differentiator for many companies and organizations, especially those in traditionally document-intensive fields like banking, insurance, healthcare and government operations. According to a 2014 study conducted by AIIM, 45% of companies feel that mobile capture is vitally important, pointing to the competitive need for improved process agility and customer service across the board.Discover the top 10 questions to ask before you make your investment in mobile capture.
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mobile capture, customer service, ibm, banking, insurance, healthcare, government
    
IBM
Published By: IBM     Published Date: Apr 09, 2015
How can you get actionable insight from user feedback to develop mobile apps that engage users and deliver what matters to them? The answer lies in cloud-based services that enable rapid collection and analysis of user feedback combined with automation enabling faster response.
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application integration, mobile apps, coding, cloud-based services, cloud computing, automation, user feedback
    
IBM
Published By: Acquia     Published Date: Aug 03, 2009
Not doing Social Publishing? You’re behind. Social technologies on the web have changed forever how organizations of all sizes interact with their customers to gather feedback, improve customer service, and protect and grow their brands. Effective web content management must now include social and community capabilities.
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social publishing, acquia, customer service, brands, web content, social media, publishing, publish, journalism, blog, blogging, rich content, myspace, facebook, orkut, meebo, wikis, forum, tagging, twitter
    
Acquia
Published By: SAS     Published Date: Apr 25, 2017
Organizations in pursuit of data-driven goals are seeking to extend and expand business intelligence (BI) and analytics to more users and functions. Users want to tap new data sources, including Hadoop files. However, organizations are feeling pain because as the data becomes more challenging, data preparation processes are getting longer, more complex, and more inefficient. They also demand too much IT involvement. New technology solutions and practices are providing alternatives that increase self-service data preparation, address inefficiencies, and make it easier to work with Hadoop data lakes. This report will examine organizations’ challenges with data preparation and discuss technologies and best practices for making improvements.
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SAS
Published By: Oracle     Published Date: Nov 05, 2013
This Oracle FSN white paper provides CFOs with a strategic playbook on how to leverage the Cloud to drive greater agility in response to economic and competitive change, and more flexibility and choice in how you deploy and manage enterprise applications.
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zenithoptimedia, oracle, fsn, strategic cfo, embrace the cloud, catalyst for change, obstacles to change, change management, business changes, integration to cloud, saas integration, islands of automation, feedback teams, privately built cloud, private cloud, subscription-based service, cloud computing, ecosystem, inexpensive tech hardware, malleable processes
    
Oracle
Published By: Trustpilot     Published Date: Nov 13, 2014
Concerns about online reviews are invariably based on misconceptions that don't hold up when faced with reason. This whitepaper lists some of the most common myths holding businesses back from embracing the true power of online reviews.
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trustpilot, online reviews, customer feedback, customer service, reviews, sales
    
Trustpilot
Published By: Microsoft Office 365     Published Date: Jun 03, 2016
Feeling overwhelmed by starting a new business? Or stuck about what to do next to grow your existing business? We know being a business owner is no easy feat, and it can be extremely helpful to get advice from other successful entrepreneurs who have been in your shoes. So, we partnered with CNBC’s Carol Roth and reached out to hundreds of influential small business owners and organizations that serve small businesses to offer advice and insights on what they found to help prosper their business. In this eBook, you’ll find 80 tips and strategies regarding: • Managing your business • Accelerating growth • Connecting with people • Leveraging technology • Marketing and selling your products or services Download the free eBook to find out how to take your business to the next level from these experts who know a thing or two about success.
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Microsoft Office 365
Published By: IBM     Published Date: Nov 19, 2014
As the use of mobile devices exponentially expands, so too does security threats to the increasing number of mobile applications that companies rely on. As a result, companies struggle to keep pace with mobile application security and face the risk of embarrassing and costly data breaches. In this technical session, you’ll learn how Worklight Application Scanning helps you deliver applications that aren’t susceptible to the most common types of malware, including SQL Injection and Cross-Site Scripting. In addition, you’ll learn how this powerful tool helps address the OWASP Top 10 Mobile Risks for 2014.
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application screening, user feedback, mobile app development, cloud-based services
    
IBM
Published By: ZIGZAG Marketing, Inc.     Published Date: Feb 13, 2007
During the product planning process we typically gather feedback from customers, sales, services and other stakeholders. The question we don’t ask often enough is, "Why do you need those features?"
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product planning, product marketing, product development, zigzag
    
ZIGZAG Marketing, Inc.
Published By: ZIGZAG Marketing, Inc.     Published Date: Feb 13, 2007
During the product planning process we typically gather feedback from customers, sales, services and other stakeholders. The question we don’t ask often enough is, "Why do you need those features?"
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product planning, product marketing, product development, product lifecycle management, zigzag
    
ZIGZAG Marketing, Inc.
Published By: HP - Enterprise     Published Date: Jun 04, 2013
Many organizations are now moving parts of their IT infrastructure to the Cloud. However, managing these resources within a comprehensive management framework is still essential. And the management approach for these hybrid environments needs to take a step forward and start to focus on service level management, not the care and feeding of discrete components. This whitepaper provides the information needed on implementing Business Service Management (BSM) in hybrid environments.
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it infrastructure, cloud, business service management, hybrid environments
    
HP - Enterprise
Published By: HP - Intel®     Published Date: Feb 22, 2013
The Nemertes Research PilotHouse Awards provide insight on the performance of technology vendors, according to feedback from IT decision makers who use their products or services.
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HP - Intel®
Published By: IBM     Published Date: Apr 06, 2015
Voice of the customer (VOC) is a market research technique defined as the process of capturing a customer's expectations, preferences and aversions. Ideally, Voice of the Customer analysis produces a detailed set of customer wants and needs that is prioritized by company objectives or strategic goals. What has changed significantly is the volume and number of data sources and channels, inclusive of mobile device, kiosk, POS and tablet that are able to feed into the analysis of contextual VOC information via enabling VOC software, services and technologies.
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market research, new technique, market analysis, customer preferences
    
IBM
Published By: Oracle     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
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scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : 
scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Customers hate waiting for engineers to show up. The hours drift by. Clocks tick slower. They may have taken the day off work, but feel unable to start anything productive in case the doorbell rings. Fury builds. They call the contact centre – they’re told to keep waiting. It’s unacceptable. And in the 21st Century totally unnecessary. Solutions exist to provide customers with an accurate forecast of when field service agents will arrive and how long the job will take.
Tags : 
scheduling accuracy, jobs completed per day, customer satisfaction, skills, habits, driving style, qualifications
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
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