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Published By: Dassault Systèmes     Published Date: May 09, 2018
Today’s thriving High-Tech sector is driven by shrinking product lifecycles, rapid innovation, distributed engineering/manufacturing—and highly demanding customer expectations. The industry needs to deliver on multiple fronts, including: • Embed customer-centric innovation throughout the lifecycle: Only with customer experience at the core can companies stay ahead. • Tame ideas into executable products: Detecting early trends and using customer feedback is vital. • Manage complexity better: Increasing visibility of all product data helps build and manage digital models to use in every business function from R&D to field service. • Create relevant connected systems: High-Tech innovators use IoT for an ongoing dialogue of customers, devices and manufacturers. • Provide agility to compete on software, hardware and service: Customers want value from every interaction. Download your targeted industry analysis to learn more.
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Dassault Systèmes
Published By: IBM Watson Health     Published Date: Sep 29, 2017
In the world of value-based healthcare, your data is the key to extracting the most actionable insights that provide real value to your organization. But getting to those insights can prove difficult, especially if you have to connect disparate data sources. You need transparency into key insights that can help your team make more informed decisions for the success of your organization. In this listicle, we explore five ways an analytics solution can help you transform your organization through the power of insight. From risk modeling to predictive analytics, utilizing the right mix of analytics can improve patient outcomes and ultimately move your organization closer to your ideal value-based care model
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value-based care, analytics, insights, data, business intelligence, ehr, fee-for-service, cognitive, predictive, outcomes, infrastructure
    
IBM Watson Health
Published By: IBM Watson Health     Published Date: Nov 21, 2017
The shift to value-based care means that healthcare organizations should expand their concept of return on investment (ROI) to include the ability of solutions to increase efficiency and contain healthcare costs. Data analytics and automation capabilities have become important tools for providers aiming to maximize value-based payments. Learn from this whitepaper about the best ways for healthcare organizations to measure health IT ROI in the value-based environment, including specific examples of how certain providers are approaching this challenge.
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value-based care, healthcare costs, health outcomes, health it, health information technology, hospital performance, operational performance, hospital performance improvement, operational performance, operational benchmarks, comparative analysis, post-acute network alignment, provider alignment, hospital spending, hospital financial benchmarks, hospital operational benchmarks
    
IBM Watson Health
Published By: Red Hat     Published Date: Nov 08, 2017
With help from Red Hat Consulting, Aviva Asia Pte. Ltd. created and launched a new application based on Red Hat JBoss Middleware within a tight six-month time frame. With this new solution, Aviva has reduced costs by replacing proprietary licensing fees with Red Hat’s flexible, cost-effective subscription pricing model. In addition, hosting the new application locally on-premise has improved response times for end users, helping Aviva bring new services to market faster..
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system migration, proprietary imaging, bond management workflow system, enterprise solutions, open source technology
    
Red Hat
Published By: SAP Inc.     Published Date: Jun 16, 2009
Explore the latest feedback from HR organizations about how they are now taking on a much greater role in strategic business activities. The study finds that HR top performers are managing to strike the right balance between efficient transaction processes, cost, and service delivery.
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sap, human resources, human capital management
    
SAP Inc.
Published By: gyro     Published Date: Feb 01, 2019
Influencing the five-plus decision-makers responsible for a major business-to-business purchase decision can feel like an impossibility. B2B Marketing, in conjunction with leading full-service global B2B agency gyro, set out to find the truths about today’s group dynamics.
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b2b decision making, gyro, advertising, b2b marketing
    
gyro
Published By: Paladina Health     Published Date: Jul 12, 2019
Watch our webinar to gain “4 Creative Cost Strategies Changing Healthcare for Good.” You’ll hear healthcare experts from AON, Activate Healthcare, and Paladina Health share key insights on how to reduce employee healthcare expenses by understanding: • 4 strategies to curb employer and employee healthcare costs • What employers really want in their employee benefit offerings • What the future of healthcare looks like—and why it’s brighter than it seems WATCH NOW
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rising employer healthcare costs, employer-sponsored healthcare, employer healthcare costs, population health & data utilization, funding models, personalized healthcare, better healthcare access, future of healthcare, employee benefit offerings, per-employee-per-month, one point-of-care, fee-for-service, direct primary care, primary care benefits, telemedicine, on-site or near site clinics, wellness screenings, 24/7 provider access, value-driven healthcare system, health data
    
Paladina Health
Published By: Vendor Guru     Published Date: Dec 21, 2007
Since the 1990s, the customer relationship management (CRM) concept has been embraced by the business world as a way to forge, maintain, and improve bonds with customers. Previously, many companies focused mainly on gathering consumer data for their own use. However, once businesses began to understand the value of allowing customers to dialog about their needs, they began implementing more systems that invited customer feedback.
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vendor guru custom question campaign, crm tool, crm solution, crm tools, crm, customer relationship, customer centric, customer-centric, customer data, data integration, feedback, vendor guru, vendorguru, quinstreet, loyalty, customer service
    
Vendor Guru
Published By: McAfee     Published Date: Oct 28, 2014
For SIEM to help usher in more effective security and risk management strategies—particularly related to threat mitigation, embracing trends, and aligning with business priorities—these five business issues must be addressed. McAfee spoke with SIEM users and this brief lists those top issues along with corresponding customer case studies and use cases.
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big security data, situational awareness, real-time context, management ease, integrated security, siem, mcafee, risk management strategies, siem use cases, customer stories, federal government, healthcare provider, retailer, utility company, financial services
    
McAfee
Published By: MuleSoft     Published Date: Jan 16, 2018
For the last several years, microservices has been an important trend in IT architecture, and many architects and IT executives experience pressure to jump on microservices as the new hot thing. But there is a feeling that microservices must only be implemented in a certain way, or it is being done incorrectly. This simply isn't so. This whitepaper discusses how microservices presents itself as a series of patterns, and outlines how organizations should select the microservices pattern that makes sense for their own business, goals, and culture. Read this whitepaper to discover: The top six microservices patterns and the advantages and disadvantages of each Foundational best practices to make sure your microservice implementation is successful How Anypoint Platform can help you implement a microservices architecture in a workable way
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MuleSoft
Published By: MuleSoft     Published Date: Nov 27, 2018
For the last several years, microservices has been an important trend in IT architecture, and many architects and IT executives experience pressure to jump on microservices as the new hot thing. But there is a feeling that microservices must only be implemented in a certain way, or it is being done incorrectly. This simply isn't so. This whitepaper discusses how microservices presents itself as a series of patterns, and outlines how organizations should select the microservices pattern that makes sense for their own business, goals, and culture. Read this whitepaper to discover: The top six microservices patterns and the advantages and disadvantages of each Foundational best practices to make sure your microservices implementation is successful How Anypoint Platform can help you implement a microservices architecture in a workable way
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MuleSoft
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: VMware     Published Date: Nov 07, 2016
With the rise of companies such as Netflix and Uber, the marketplace is feeling the impact of “digital disruptors”—fast-moving, application-centric organizations that are taking advantage of digitalization to create thriving and market-changing business models. In an effort to stay competitive, more enterprises are adopting multi-cloud strategies as a means “to optimize workload performance and cost” across their IT environment, both on and off premises. The trend brief “Top Trends Driving the Need for Unified Cloud Management” discusses how a cloud management platform (CMP) enables IT organizations to accelerate IT services delivery and improve data center operations while maintaining control across multi-cloud environments. The brief highlights the VMware enterprise-ready cloud management platform based on VMware vRealize® Suite and powered by Intel® based server platforms.
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VMware
Published By: IBM     Published Date: Aug 10, 2009
Digital Media convergence, Web 2.0 and social networking's growing influence are forcing Telecommunications companies to transform their service offerings. Watch this webcast to learn about IBM's asset-based telecommunications solutions that solve our clients most important challenges.
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web 2.0, social networking, telecommunications, digital media, collaboration, ibm, empowering people, spde, cem, customer experience management, blogs, wikis, user profiles, tagging, feeds, mobile services, lotus
    
IBM
Published By: RingCentral     Published Date: May 22, 2014
Traditional phone systems, aka, PBX were designed for a time when people primarily worked from desk phones; well before the Internet restructured our patterns of communication and general lifestyles. Many businesses feel entrenched with the systems they have, but as contracts expire and systems get harder to maintain options are considered. Explore the top 5 hidden costs of the PBX, including costs in upgrades, maintenance and service calls, the strain on IT budgets, accumulation of service charges, connecting office locations and difficulty planning for growth and the future.
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ringcentral, phone system, business phone, mobile phone, business transition, phone provider, cloud based phone, changing attitudes, pbx
    
RingCentral
Published By: Trend Micro SaaS     Published Date: Feb 09, 2009
West Coast Labs performed a comparison test on a range of email solutions (appliances, software, and hosted service solutions) to measure their relative spam detection rates over a series of at least 100,000 genuine spam emails using West Coast Labs real-time spam feed.
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saas, trend, trend micro, websense, barracuda, anti-spam, antispam, spam filter service, spam filter for exchange, hosted antispam, managed antispam, enterprise anti-spam, mcafee, ironport, fortinet, software as a service, trendlabs, email security, security, interscan messaging
    
Trend Micro SaaS
Published By: Vision Critical     Published Date: Jun 23, 2009
When new ideas and market opportunities arise, Vodafone New Zealand's goes directly to customers for their feedback. The company has 30,000 New Zealanders on their community panel, Vodafone Voice. With rapid results and actionable insights, the panel is able to provide Vodafone Executives timely answers to make informed decisions that maintain brand relevance for customers. Vodafone relies on the panel to assist in making decisions around which products, services or offerings are worth pursuing.
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vodafone, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research, market research, feedback, trial, customer, brand tracking, longitudinal studies, testimonials, advertising, testing, communication, community, branding
    
Vision Critical
Published By: AWS     Published Date: Jul 24, 2019
Respond to customer feedback faster Organizations are demanding greater flexibility from the software they use. Yet, most line-of-business applications are built on top of rigid commercial databases that make them difficult and expensive to deploy. By building applications on top of Amazon Aurora, a cost-effective database solution from Amazon Web Services (AWS), independent software vendors (ISVs) can get away from commercial databases and the hassles they create for end customers. In this webinar, AWS Partner Network (APN) Premier Consulting Partner Onica will show you how to leverage Amazon Aurora to make it easier for customers to operate your software, in turn increasing sales. You will also learn how to leverage the breadth and depth of AWS services to improve developer productivity and become more responsive to customer feedback as a result.
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AWS
Published By: Taridium     Published Date: Aug 23, 2007
The Taridium managed VoIP offering (TMV) is a complete PBX replacement solution for small to medium enterprises. Taridium Managed VoIP combines the reliability of an on-premise open standards VoIP telephony system with the convenience of a simple monthly fee for equipment, services and support.
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voip, sip, ip pbx, ip telephony, sip voip, voip pbx, microsoft pbx, microsoft integration, ip pbx voip, ippbx active, ip telephony solution, ip telephony system, ip telephony applications, ip telephony pbx, microsoft ip pbx, microsoft ip pbx integration, voip ip telephony, taridium, tmv
    
Taridium
Published By: IBM     Published Date: Feb 24, 2015
Mobile capture is quickly becoming an important differentiators for many companies and organizations, especially those in traditionally document-intensive fields like banking, insurance, healthcare and government operations. According to a 2014 study conducted by AIIM, 45% of companies feel that mobile capture is vitally important, pointing to the competitive need for improved process agility and customer service across the board. Discover the top 10 questions to ask before you make your investment in mobile capture.
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mobile capture, ibm, process agility, customer service
    
IBM
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how Jelly Bean increased ROI and conversions by implementing McAfee SECURE™ service and building trust with their visitors. Download today!
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jelly belly, mcafee, secure, service, roi, conversions, trustmark, website security, certification
    
McAfee, Inc.
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how certifying a web site to the McAfee Data Security Standard improved online conversions for Littman Brothers. Download today!
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littman brothers, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification
    
McAfee, Inc.
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how ID Card Group increased sales and conversions with McAfee SECURE ™ service. Download today!
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b2b, retailer id, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification, sales
    
McAfee, Inc.
Published By: McAfee, Inc.     Published Date: Jun 08, 2009
Learn how ROUSH improves online marketing and builds trust and rapport by increasing trust and security of their online site. Learn more today!
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roush, mcafee, secure, service, roi, conversions, trustmark, website security, seo, certification, sales, online, online marketing
    
McAfee, Inc.
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