expectations

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Published By: Marketo     Published Date: Jun 08, 2017
As a marketer, you face daunting expectations and goals. You are probably expected to generate successful outcomes in less time, and in a digital age where everything can be measured, you probably feel increased pressure to illustrate the impact you are driving. But without the right tools and processes in place, hitting your goals and demonstrating the results is difficult, time-consuming, and stressful! Marketing automation can help you scale your programs, deliver more personalized and targeted communications, align with sales, and measure effectiveness. Download this ebook to explore 10 reasons you may want to consider marketing automation to support you through the sales cycle, from attracting and engaging leads, to closing the deal.
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program automation, multi channel, sales and enablement, predictive lead scoring, visual personalization, design, live event management
    
Marketo
Published By: Marketo     Published Date: Mar 22, 2018
The Engagement Economy—the reality that we consume and market in today—is a new era where everyone and everything is connected. And in this reality, consumer expectations have shifted to require more from the brands they buy from—they seek a personal relationship that offers them value wherever they are and whenever they are ready to engage. As the Engagement Economy matures, marketers must rapidly transform their strategies, methods, and tactics in order to stay relevant. The State of Engagement offers insights on engagement from over 2,000 global consumers and marketers. Download The State of Engagement to explore how: Consumers feel marketers are faring in making them feel wanted, understood, and connected to their brands Marketers and their organizations are engaging their consumers, employees, and partners Marketers can address the gaps between their activities and consumer perception
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Marketo
Published By: Marketo     Published Date: Mar 22, 2018
It’s an exciting, albeit challenging time for marketers—new channels, strategies, and technologies have empowered us to engage our buyers like never before. At the same time, due to the abundance of available information, buyer expectations have increased, leaving marketers to fight for their attention as we showcase our products and services. In response, organizations are implementing an account-based marketing (ABM) strategy. Account-based marketing offers organizations a significant return on investment (ROI) as they are faced with the need to acquire, retain, and grow high-value accounts. This comprehensive, 100+ page guide includes checklists, worksheets, examples, and advice from over 12 industry thought leaders to help marketers at any level, from beginners to experts, create and implement an effective account-based marketing strategy. Download The Definitive Guide to Account-Based Marketing to learn: How to create a solid ABM strategy to meet your goals What stakeholders to
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Marketo
Published By: Compuware     Published Date: Jul 20, 2010
Cloud computing is driving a fundamental shift in the way organizations build, deploy and use applications, and it's raising expectations on how quickly and cost-effectively new IT functionality can be made available to the business.
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compuware, cloud, computing, borderless applications, diversity chain, on-demand, virtualization
    
Compuware
Published By: Sponsored by HP and Intel® Xeon® processors     Published Date: Nov 20, 2012
Redefine Expectations in the Data Center
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intel, gen8, computer world, servers, data centers, video, free video
    
Sponsored by HP and Intel® Xeon® processors
Published By: Box     Published Date: May 31, 2012
This Gilbane Group Beacon examines how large-­scale trends are changing enterprise collaboration and content sharing expectations. It defines Cloud Content Management, an emerging set of content management practices.
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cloud, content management, active control, collaboration, sharing, content sharing, free online storage, online storage, file sharing, online file storage, share files online, store documents online, online collaboration, collaboration tools, ftp replacement, sharepoint alternative, file storage, mobile data access, share files online, asset management
    
Box
Published By: Careerminds     Published Date: Feb 20, 2013
Sign up now for a free 30 minute online presentation and let us share with you how dynamic changes in the workforce are impacting employees' outplacement expectations.
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staffing, outplacement, careers, human resources, recruiting
    
Careerminds
Published By: Payscale, Inc     Published Date: Jun 15, 2018
Leading a successful business means knowing the market, understanding product trends, hiring the right people, enabling those people, staying on top of expenses, making the right investments and countless other responsibilities. One area you may or may not have on your mind is compensation. In today’s tight talent market and ever-increasing competition spurred by technology, the web and globalization, getting compensation right is more important than ever. It impacts recruiting and retention, sure, but it also affects company culture and even your bottom line. It has legal implications, too. With the changing demographics (and expectations) of the current workforce, plus automation opportunities today’s software provides, it’s time to modernize your organization’s compensation. In this guide, we’ll share in detail the reasons you should make modernizing your comp a priority, the value and ROI of implementing modern compensation software and specifically how PayScale’s modern comp solut
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Payscale, Inc
Published By: Oracle     Published Date: Oct 22, 2015
New global research sponsored Oracle Retail challenges retailers to adapt to the modern retail market. Featuring independent survey data from 5,000 consumers worldwide, this report provides a clear view of global expectations and preferences when shopping across channels, devices and boarders.
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oracle, retail, oracle retail, retail marketing, shopping
    
Oracle
Published By: Oracle     Published Date: Jun 20, 2016
Retail has come a long way since the birth of ecommerce in the 1990s, as have consumer expectations. At its core however retail is still about one thing: ensuring the right products get to the right people when and where they are wanted. This report examines the role of a merchandising solution in delivering commerce anywhere.
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retail, convergence, content management, best practices, ecommerce, business optimization
    
Oracle
Published By: XO Communications     Published Date: Dec 17, 2015
According to a new UBM Research Study, 87% of adopters say UC met or exceeded their expectations. Learn what holds others back, and how to overcome those obstacles. Download the report.
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XO Communications
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty. Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
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oracle, service cloud, service management, customer interaction, internet of things
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
Consumer preference for customer service channels is changing across all ages and demographics. Adoption of digital customer service channels, with an emphasis on self-service channels such as web and mobile, is exploding as consumers expect relevant and seamless omnichannel customer service. However, firms’ technology and staffing plans are not keeping up with consumer demand for digital customer service. This report outlines communication channel customer use and major gaps in contact center technology and operations. It also provides data that will help application development and delivery (AD&D) pros align operations with customer expectations to garner their satisfaction and long-term loyalty.
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oracle, service cloud, forrester report, contact centers
    
Oracle Service Cloud
Published By: VMware     Published Date: Nov 04, 2016
The digital economy is changing expectations for IT organizations, driving the need to rapidly provide resources to development, QA, and line-of-business teams to develop and roll out applications. While business wants IT to be more responsive, IT must address the need for speed with policy-driven governance, compliance, security, and performance. In our eBook, “Top 3 Reasons Why You Need Cloud Management,” we define the need for cloud management platforms, expand on the requirements and take a closer look at how other organizations are deploying cloud management platforms to improve management of the entire IT services delivery lifecycle.
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VMware
Published By: Citrix ShareFile     Published Date: Apr 11, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption, compliance, data encryption, data protection, regulation compliance, efficiency
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Securely store and share your firm's and your clients' tax information data. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 14, 2017
Do you know why data encryption is important for your accountancy firm? Read this eBook to learn how using advanced encryption allows you to: • Protect your data and reputation while meeting clients’ cybersecurity expectations • Eliminate paperwork and other bothersome or time-consuming processes associated with data storage and sharing • Comply with regulations and ethics codes
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encryption protection, data security, data management, customer protection, data breach, it security, firewall, password protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: Citrix ShareFile     Published Date: Apr 19, 2017
Do you know why data encryption is important for your firm? Read this eBook to learn how using advanced encryption allows you to: • Avoid costly security missteps, leaks, and hacks. • Protect your firm's reputation while meeting clients' cyber security expectations. • Eliminate paperwork and other time-consuming processes associated with data storage and sharing.
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data security, data breach, data encryption, data compliance, accounting, data protection
    
Citrix ShareFile
Published By: 8x8 Inc.     Published Date: Feb 17, 2017
This Frost & Sullivan paper will outline the difficult challenges faced by all businesses—in a variety of industries and sizes—in creating an exceptional customer experience; discuss the value of a contact center that also supports all channels of choice, disaster recovery, data analytics, and leveraging back-office workers; stress the need for cultural change throughout the organization to truly meet today’s customers’ expectations; and offer best practices recommendations for taking the lead in creating a customer journey that engenders loyalty, delivers total satisfaction, and drives revenues.
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frost & sullivan, contact center, customer engagement, cloud, culture gap, scalability, omnichannel, digital tranformation, customer experience
    
8x8 Inc.
Published By: Tracx     Published Date: Mar 08, 2017
"With more than 2.3 billion active users worldwide, social media has officially gone from a ""nice-to-have"" to a ""must-have"" — and not just for consumer-facing companies. Listen as a panel of experts has a no-holds-barred discussion of how B2B CMOs can build A+ social businesses from the top down. In this webinar, you'll learn: *The biggest areas of opportunity for B2B social media *The 3 types of social CMOs *How to manage expectations and find your internal champions *Real-world use cases and best practices from CMOs just like you Hear from three socially savvy CMOs with a diverse range of experiences at companies large and small: Nick Panayi, Head of Global Brand & Digital Marketing at CSC; Jason Jue, CMO at Triblio; and Jenifer Kern, CMO at Tracx."
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b2b social media, b2c social media, enterprise social, media engagement, media listening, media platform, media technology, social analytics, social analytics media, social engagement, social listening, social marketing, social media, social monitoring, social monitoring media, social optimization, social publishing, social roi tool, social software, social software media
    
Tracx
Published By: Magento     Published Date: Feb 15, 2018
Discover 3 tips for transforming your digital experience. Customer expectations are changing the face of B2B commerce. How are you meeting your customers' demands? Discover three tips for transforming your B2B commerce experience. Highlights from this whitepaper, include: An omnichannel strategy for B2B commerce Modifying sales models to meet demands Integrating content for growth Download this whitepaper to learn more!
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Magento
Published By: Magento     Published Date: Feb 22, 2018
In the last ten years, the retail industry has seen an incredibly interesting shift. Shopper expectations have evolved and now dictate the way organizations adapt to deliver more personalized, targeted experiences that revolve around speed and efficiency. Dubbed the “Amazonification of Digital Commerce,” this transformation is influencing the way that shoppers and buyers engage with brands. These expectations have transcended B2C transactions: B2B buyers too now demand an easy purchase experience
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Magento
Published By: Microsoft     Published Date: Jul 20, 2018
EXPECTATIONS FOR CUSTOMER SERVICE CONTINUE TO RISE AROUND THE GLOBE Customers expect more from brands when it comes to convenience, resolution times, and agent expertise. Evolving customer preferences are tightly linked to innovations in digital technology, and brands must embrace both in order to keep pace with heightened expectations. The good news is that brands that can deliver on expectations are rewarded with higher rates of customer retention and loyalty. The Microsoft 2017 State of Global Customer Service survey polled 5,000 people from Brazil, Germany, Japan, the United Kingdom and the United States. We continue to find commonalities along with distinct differences between locals. And though people in all age groups are embracing new digital trends, millennials especially are shaping the way brands need to think about the future of customer service engagement. Regardless of industry, service organizations are a customer engagement focal point for brands around the world. Our r
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Microsoft
Published By: Adobe     Published Date: Sep 23, 2019
We all know customers are demanding changes of their financial institutions as their expectations evolve. They want access to their accounts across devices. They want their thumb, face, or voice to unlock their accounts, yet they also want iron-clad security. And they want their bank to know them, really know them, no matter where or how they communicate with them. Easy for them to ask or for us to understand, but not so easy to make happen.
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Adobe
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