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Published By: LogMeIn     Published Date: Feb 27, 2018
The North Face rigorously tested several providers and quickly realized that Bold360 hit all the marks. After the initial implementation, The North Face entered into a 3-month professional services engagement to take their chat strategy to the next level. The Bold360 professional services team helped The North Face implement strategic new chat features and tactics, including adaptive canned messages, proactive chat, dual monitors and layered chat, and provided additional development support as needed. To maximize the impact of its chat strategy, The North Face also created an 11-person core chat team, with reps chosen for their skills and product knowledge. Empowered with the capabilities of Bold360, these dedicated agents can now provide truly in-depth product support.
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north face, online, customer, products, engagement, professional
    
LogMeIn
Published By: dinCloud     Published Date: Jun 19, 2018
Too often, the debate about IT is dominated by a narrow focus on near-term objectives: shrill cries claim that the business will stop (or fail) if a feature isn’t added to the ecommerce site, if the mobility platform isn’t improved, if the network and compute back end aren’t upgraded, if storage and database performance isn’t accelerated. Often, these changes are truly essential, and demand immediate attention. However, midmarket firms can’t assemble a meaningful strategy from point responses to near-term issues. Increasingly, midmarket enterprises are finding that continued operational success requires an “agile-cloud” – an agility-oriented, cloud-based IT strategy that addresses the three core changes faced by midmarket firms: the changing nature of business infrastructure, the accelerating pace of change in business, and the expanding scope of IT.
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empowered, it< tech, ecommerce
    
dinCloud
Published By: PGi     Published Date: Oct 01, 2018
Today, businesses and teams are becoming more dispersed, and the speed of doing business is accelerating. These two realities point to the growing need for reliable tools that allow teams to successfully work, collaborate and engage customers and team members in a meaningful way. Webinars and web conferences can empower your people to do just that.
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PGi
Published By: BetterUp     Published Date: Mar 06, 2019
Despite spending $160B per year on L&D software and another $14B on leadership development, organizations continue to see a limited return on their human capital investments. Don’t miss this on-demand webinar as Gabriella Kellerman MD, Chief Innovation Office at BetterUp, discusses how to move beyond short-term behavior change to lasting transformation--maximizing your investment and empowering your workforce.
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BetterUp
Published By: SAP     Published Date: Dec 10, 2018
Asia’s business environment is characterised by rapidly changing trade dependencies, innovative competitors that disrupt markets with digital technology, and a macroeconomic climate closely tied to the health of the Chinese economy and the vigour of the American consumer. In Asia, three-quarters of CFOs say automation is improving their finance function’s efficiency, allowing it to focus on value-added tasks. 68% say their company is providing technology to boost collaboration between finance and other business units. What else can you learn from these leading CFOs?
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SAP
Published By: PGi     Published Date: Feb 01, 2019
The tools we use to make business collaboration clear, fast, efficient and profitable continue to evolve. Does your solution garner sighs and eyerolls? It may be time to reimagine the classic tools you’ve relied on and explore the many ways that the right solution plays a crucial role in achieving your organization’s objectives. This white paper reveals how platform user experience and user interface impact business collaboration, and ways you can better empower your workforce with seamless meeting experiences. Check it out now!
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PGi
Published By: PGi     Published Date: Feb 19, 2019
Does your platform truly inspire and empower your people, or is it a #fail that causes a lot of headaches, complaints and IT help requests? We’ve heard and seen it all, and we’ve found five key reasons why people hate collaboration platforms.
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PGi
Published By: Children's Miracle Network Hospitals     Published Date: Apr 02, 2019
With online purchases projected to account for more than 12% of consumer spending by 2020, e?commerce is no longer a differentiator—it’s a requirement. Download this trend report to see how empowering customers to give back online can set your business apart in an increasingly crowded space.
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ecommerce, online purchases, childrens miracle network hospitals
    
Children's Miracle Network Hospitals
Published By: Seismic     Published Date: May 14, 2019
In today's competitive landscape, organizations are increasingly chasing more aggressive goals with greater pressure to win bigger deals. But only 1/3 of sales reps meet or exceed quota and only 10% are consistently high-performing. What can organizations do to set their sales teams up for success? A sales enablement solution aligns people, processes and technology to empower sales reps and make them more effective in their day-to-day jobs. In this guide you'll learn 7 signs that you and your team need to consider a sales enablement solution.
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Seismic
Published By: Adobe     Published Date: Jul 10, 2019
Whether you’re looking to centralize your content silos or empower your marketing team to more efficiently create and publish content for all your different touchpoints, the right content management system (CMS) is a business imperative. Every organization is at a different point in their ability to drive content velocity. Likewise, every organization has different levels of familiarity with relevant requirements and capabilities to look for in a CMS solution.
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Adobe
Published By: Gleanster Research     Published Date: Oct 26, 2013
This Deep Dive research study from Gleanster explores how Top Performing organizations are using a new class of multi-channel campaign management technology called "local marketing automation" to empower local / regional marketers with marketing technology while simultaneously maintaining corporate control over the brand.
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Gleanster Research
Published By: VMware AirWatch     Published Date: Nov 13, 2015
ENTERPRISE MOBILITY MANAGEMENT MORE PRODUCTIVE MOBILE USERS. MORE EMPOWERED IT. (This infographic is in Japanese).
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mobile empowerment, airwatch, mobile, cloud
    
VMware AirWatch
Published By: Brightcove     Published Date: Sep 26, 2016
Enable valuable digital dialogues through a combination of marketing automation, interactive video, and personalized content. Intelligently crafting these elements of your campaign, while effectively integrating the tech stack tools that empower 1:1 conversations (OVP, MAP, and CRM), can create a remarkable video marketing strategy.
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Brightcove
Published By: Workday     Published Date: Jul 05, 2019
Getting the most out of your workforce data isn’t easy, but the six key steps outlined in this eBook can help. Read now to learn how you can improve your people analytics capabilities and empower HR to become a more strategic partner to the business.
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workforce-technologie, digitale strategie
    
Workday
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center
    
Oracle
Published By: Oracle     Published Date: May 05, 2015
This video shows how to equip your agents to deliver great service with the least cost and effort and empower them to present personalized product and services recommendations in real time.
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contact center, profit center, deliver great service to customers, solve customer issues with efficiency, oracle solutions, oracle, real time customer service, equip agents to deliver good service, customer service, customer satisfaction, real time recommendation to customers, integrated solutions, unified desktop, turn contact center into profit center
    
Oracle
Published By: Cornerstone OnDemand     Published Date: Jan 03, 2018
62% of employees say they don’t see changes occur from feedback they give during performance reviews. Performance reviews help companies and managers evaluate an individual’s performance, but what they don’t do is help employees improve and grow. Why? Performance reviews must go beyond talk of achievements and shortcomings and take steps to offer opportunities and solutions for employees. In this quick, two-page guide, you’ll learn about: • Why performance reviews need a follow-up development plan • Give employees greater career satisfaction by understanding their career path • The power of specific and actionable goals in performance reviews • How data can help you set employees up for success • Why learning and development is necessary to transform your workforce Get your copy and learn how to leave your employees empowered.
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Cornerstone OnDemand
Published By: MicroStrategy     Published Date: Mar 15, 2018
xxx
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MicroStrategy
Published By: IBM     Published Date: Apr 10, 2012
Join us to hear how Social Business practices can help address these challenges by: delivering value to empowered customers; fostering lasting connections; capturing value and measuring results.
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ibm, marketing, social business, cmo, customer satisfaction, customer connection
    
IBM
Published By: NetApp     Published Date: Oct 08, 2013
Learn how efficient NetApp IT empowers the Denver Broncos to invest in the future by providing asychronous disaster recovery and data protection.
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data protection, security, netapp, disaster recover, technology, best practices
    
NetApp
Published By: Marketo     Published Date: Mar 23, 2015
Today’s buyers are more empowered than ever before. They engage with brands and companies through their own research across multiple channels, long before marketing has the opportunity to engage with them directly. Potential buyers don’t become customers overnight—they require marketing over time as they self-educate and build trust with a company. With customer nurturing, B2C marketers can communicate consistently with buyers cross-channel and throughout the buyer journey—addressing the gap in time between when a customer first interacts with you and throughout the buyer journey, before a customer purchases, after they purchase, and to drive repeat purchases.
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marketo, customer nurturing, customer engagement, lead nurturing, customer nurturing strategy
    
Marketo
Published By: Box     Published Date: Jun 11, 2014
A modern mobile IT strategy is no longer an option, it is an absolute business necessity. Here’s how some of the nation’s most progressive corporations are meeting the many needs of their mobile workers — without overwhelming their IT departments — with the help of Box.
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box, mobile, progressive, access
    
Box
Published By: CA Technologies     Published Date: Jun 03, 2015
"DevOps helps drive continuous collaboration with the end-customer, gaining further visibility into online and mobile application usage and its effect on the brick-and-mortar experience. The data your company can derive from this collaboration should be used to continuously validate assumptions made earlier in the development process. Today’s empowered consumers have high expectations for the companies they do business with. They expect real-time communication, instant information, and the ability to connect in multiple ways. And they want it to be simple. A DevOps approach can help to accomplish this."
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CA Technologies
Published By: CA Technologies     Published Date: Jun 04, 2015
Today’s empowered consumers have high expectations for the companies they do business with. They expect real-time communication, instant information, and the ability to connect in multiple ways. And they want it to be simple. A DevOps approach can help to accomplish this.
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CA Technologies
Published By: Docusign     Published Date: Feb 17, 2015
This paper explores the essential tools and technologies that empower HR to create positive interactions that lead to greater engagement while enhancing workflow processes.
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electronic signature, esignature, best practices in hr technology, hr technology, technologies allow engagement, human resources technology, consequences of technology for hr
    
Docusign
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