digital

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Published By: Virgin Media Business     Published Date: Jul 30, 2019
The world is now digital. From the explosive expansion in data-driven service delivery to digitally disruptive business models such as Uber and Netflix that have fundamentally changed the way we consume products, the digital evolution is unavoidable. As digital continues to advance, it’s crucial that UK businesses can be confident in their ability to keep up to date with the latest trends and technologies. But enhancing existing tools and models is just the beginning. Digital transformation is about taking advantage of new innovations that completely change the way businesses work, the experiences they offer their customers and the value they deliver within their market. To find out more download this whitepaper today.
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Virgin Media Business
Published By: Virgin Media Business     Published Date: Jul 30, 2019
Local authorities continue to search for ways to improve society – to increase economic growth and social mobility, and to address environmental goals through the regeneration of town centres and regions. Technology, as ever, undoubtedly plays a role in this transformation, but creating the ‘smart city’ of the future is more than simply adopting digital; at its core, a smart city uses technology to solve problems and improve citizen experiences. Global ‘smart city’ revenue is expected to grow to $88.7bn1 and, with its ability to deliver better public services, efficiently and sustainably, it’s no wonder. The economic impact of smart cities cannot be understated and, as the UK continues to tackle the uncertainty of its departure from the European Union (EU), it is critical that the needs of business are met. To find out more download this whitepaper today.
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Virgin Media Business
Published By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
Learn about the HPE Intelligent Data Platform and the new IT realities it addresses. With digital transformation underway in many organizations, more dynamic business models are becoming the key to success. This means infrastructure modernization and the introduction of technologies such as solid state storage, artificial intelligence and machine learning, software-defined infrastructure, and the cloud. At the same time, it means IT infrastructure management becomes much more complex. Enter HPE’s Intelligent Data Platform. With comprehensive coverage and AI/ML-driven real-time optimization that enables intelligent management of the entire data life cycle, the HPE Intelligent Data Platform enables an organization to get the most out of its IT resources while also meeting its evolving needs over time.
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Hewlett Packard Enterprise
Published By: Box     Published Date: Jul 29, 2019
Most CIOs today understand that digital transformation initiatives can help streamline business process; boost ef?ciency; increase competitiveness; and, broadly, help their organization become disruptive over the long term. Some of the transformation initiatives under way—even in many pace-setting companies—are struggling to manage the exponential explosion of unstructured data and the associated heightened compliance and security demands, however. Fortunately, new solutions that tap arti?cial intelligence (AI) can extract hidden insights from unstructured data, such as documents, images, videos, and audio ?les. AI is also helping automate many of the labor-intensive processes used to classify, organize, and analyze unstructured content
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Box
Published By: Box     Published Date: Jul 29, 2019
Den meisten CIOs ist heute bewusst, dass Initiativen zum digitalen Wandel dazu beitragen können, Geschäftsprozesse zu optimieren, die Ef?zienz zu steigern und die Wettbewerbsfähigkeit zu erhöhen. Auf lange Sicht initiieren sie dadurch die Modernisierung und Zukunftsorientierung des Unternehmens. Einige der laufenden Transformationsinitiativen – auch in vielen wachstumsstarken Unternehmen – haben mit der Problematik zu kämpfen, den explosionsartigen Anstieg von unstrukturierten Daten zu verwalten und den damit verbundenen höheren Compliance- und Sicherheitsanforderungen gerecht zu werden. Zum Glück können neue Lösungen, die künstliche Intelligenz (KI) einsetzen, nicht genutzte Informationen aus unstrukturierten Daten extrahieren, beispielsweise aus Dokumenten, Bildern, Videos und Audiodateien. KI trägt auch dazu bei, viele der zeitaufwendigen Prozesse zur Klassi?zierung, Organisation und Analyse unstrukturierter Daten zu automatisieren.
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Box
Published By: Rackspace - Google Cloud     Published Date: Jul 26, 2019
In today’s digital world, technologies such as cloud have become commonplace to take digital transformation projects to the next level. But while cloud is critical to business transformation success, Australian IT decision-makers (ITDMs) still feel that the C-suite does not understand the time and complexity of the journey. This paper explores: • Insights on challenges faced by Australian ITDMs when rolling out cloud projects • The role of the ITDM today • Key blockages IT stakeholders encounter when driving digital change, and; • What they need from the business and wider technology ecosystem to navigate the risks associated with starting a cloud project or moving to a full cloud-first model.
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Rackspace - Google Cloud
Published By: Akamai Technologies     Published Date: Jul 25, 2019
Das Customer Identity and Access Management (CIAM) spielt für Marken, die ihren anspruchsvollen Kunden ein nahtloses, sicheres digitales Erlebnis bieten wollen, eine immer größere Rolle. Als Teil des Identity and Access Management Playbook bietet Forrester Research Unterstützung beim Aufbau eines kundenorientierten IAM-Teams, das über die nötigen technischen Fähigkeiten, Geschäftspraktiken und zwischenmenschlichen Eigenschaften verfügt, um eine CIAM-Strategie zu entwerfen und sie über verschiedene Funktionsgruppen hinweg zu implementieren. Lesen Sie den vollständigen Bericht, um zu erfahren, was Sie bei der effektiven Gestaltung eines CIAM-Teams berücksichtigen sollten. Die Kernpunkte des Berichts: ? Vier wichtige Rollen für Ihr CIAM-Team ? Warum die gemeinsame Nutzung und Integration von Kundendaten über Unternehmensgrenzen hinweg entscheidend für den Erfolg ist ? Die wichtigsten technischen, geschäftlichen und zwischenmenschlichen Fähigkeiten, die die Mitglieder Ihres CIAM-Teams mit
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Jul 25, 2019
Heutzutage zählen die Identität der Kunden und die damit verbundenen persönlichen Daten zu den wichtigsten und wertvollsten Ressourcen jedes Unternehmens. Die Verwaltung dieser digitalen Identitäten (von der ersten Registrierung und Anmeldung bis zu den späteren Phasen der Kundenbeziehung) und die Verwertung der dazugehörigen Daten sind komplexe Aufgaben, die häufig als CIAM (Customer Identity and Access Management) bezeichnet werden. Wenn Unternehmen ein System zur Erfassung, Verwaltung und Nutzung von Daten zu digitalen Identitäten und Kunden implementieren, haben sie grundsätzlich zwei Möglichkeiten: Sie können ein eigenes Produkt entwickeln oder eine dedizierte Lösung von einem auf CIAM spezialisierten Anbieter kaufen. In diesem Whitepaper finden Sie eine detaillierte Analyse der CIAM-Implementierungsoptionen, darunter Folgendes: ? die wichtigsten Voraussetzungen für ein erfolgreiches CIAM-System für Unternehmen ? Vor- und Nachteile verschiedener Varianten der CIAM-Implementierun
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Akamai Technologies
Published By: Hewlett Packard Enterprise     Published Date: Jul 25, 2019
With digital IT transformation solutions and new business models driven by the democratization of data, advanced analytics, and a citizen-centric approach, HPE helps cities like yours get smarter—and continue to evolve into great places for your citizens to live. Visit hpe.com/info/public-sector to learn how you can take the next step on your journey.
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 25, 2019
Learn about the HPE Intelligent Data Platform and the new IT realities it addresses. With digital transformation underway in many organizations, more dynamic business models are becoming the key to success. This means infrastructure modernization and the introduction of technologies such as solid state storage, artificial intelligence and machine learning, software-defined infrastructure, and the cloud. At the same time, it means IT infrastructure management becomes much more complex. Enter HPE’s Intelligent Data Platform. With comprehensive coverage and AI/ML-driven real-time optimization that enables intelligent management of the entire data life cycle, the HPE Intelligent Data Platform enables an organization to get the most out of its IT resources while also meeting its evolving needs over time.
Tags : 
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Jul 25, 2019
Discover the transformational power of intelligent storage. A company’s competitive success depends greatly on how well it harnesses the value of its data. However, it can be challenging to keep pace with the increases in the scale of data being generated, as well as users’ demands for accessibility. Additionally, maximizing the value of digital information requires data to be leveraged at both the optimal time and the optimal place. With HPE’s intelligent storage portfolio, organizations can modernize their IT to better understand their customers, run more agile IT functions, and improve logistical operations.
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Hewlett Packard Enterprise
Published By: Workday APAC     Published Date: Jul 24, 2019
Learn how Telstra uses Workday HCM platform to form a key part of a digital transformation project.
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Workday APAC
Published By: ttec     Published Date: Jul 24, 2019
Fraud prevention and content moderation take center stage. Trust & Safety is good business Change your password often. Keep your virus software up to date. Beware of so-called princes from Nigeria. These are the costs of doing business online. Since its inception, the internet has always had its share of bad guys. And as nearly all companies move to a more digitally enabled world, the thieves, con artists, and hackers are finding new ways to steal money, information, and disrupt the world in a bad way. Having a trustworthy and safe brand is now a differentiator, especially from companies that operate primarily online. But it’s becoming harder to keep up as technology advances and information moves quicker every day. This eBook details how companies can protect their brand and keep customers safe by enabling fraud prevention and content moderation strategies and tactics.
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ttec
Published By: ttec     Published Date: Jul 24, 2019
By the time most customers reach a human employee with a question, chances are they have already researched online or tried to self-serve. This means employee transformation is required to develop more sophisticated employees in the age of automation to solve more advanced customer issues. Because front-line jobs are becoming more complex, employees need to be tactical, technical, and ready to emotionally handle these new types of interactions. Recently, Lamont Exeter, head of Learning & Development at TTEC Digital, teamed up with Tim Duranleau of SAP Litmos in a webinar to discuss ways that companies can combine learning and technology to create more sophisticated employees. Below are some key highlights from the discussion.
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ttec
Published By: ttec     Published Date: Jul 24, 2019
In an age of tech-savvy customers and self-service channels, do companies still need to invest in contact centers and staff to provide support? The answer is, yes. READ THIS PAPER TO: Examine the strategic role of the contact center to deliver differentiated customer experiences while driving increased revenues and cost savings. Learn essential strategies for promoting associate productivity and satisfaction. Leverage cross-sell and up-sell opportunities that benefit the customer. Share lessons learned from EnergyAustralia’s experience.
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ttec
Published By: ttec     Published Date: Jul 24, 2019
The pace of automation in the contact center is accelerating as it moves from IVR and routing to artifi cial intelligence and bots. With the digitization of contact center operations, the status quo is being upended. Technological advances in robotic process automation (RPA), AI, and machine learning (ML) for both customer and employee interactions are literally changing the face of customer care. Simple, repetitive tasks don’t need a person to do them anymore. Chatbots and self-service knowledgebases put the control in customers’ hands to resolve their own issues quickly. Information from across the business can more easily be accessed, integrated, and analyzed to streamline backoffi ce and customer-facing functions. Companies are creating digital worker factories that leverage AI and ML to improve their business.
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ttec
Published By: Entrust Datacard     Published Date: Jul 23, 2019
PKI is becoming a critical underpinning to help organizations succeed as they roll out new digital business models. Establishing a trusted infrastructure through PKI will help businesses take smart risks, evolve quickly and manage relationships with customers, partners, vendors and employees more effectively. Certificate management is a crucial part of a robust PKI implementation, ensuring visibility and adherence to policy throughout the certificate lifecycle: from identity vetting, to issuance, to renewal to revocation. As Gartner noted in its recent report, “PKI is Gearing Up for the Internet of Things”
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Entrust Datacard
Published By: Entrust Datacard     Published Date: Jul 23, 2019
Advanced key and certificate management enables the use of digital credentials even in the most demanding of security environments. Such solutions enable users, regardless of whether they are internal or external to their network, to benefit from both basic and enhanced capabilities in a consistent and secure manner. This document was created to assist organizations in the selection of the best PKI solution to meet their business and security needs. It outlines key questions to be considered during the selection process to ensure the aforementioned requirements are addressed. This is not intended to be an exhaustive list. It is meant as a starting place to assist you in your review process. Introduction
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Entrust Datacard
Published By: Rackspace     Published Date: Jul 23, 2019
Santikos Entertainment relies on Rackspace’s security experts and certified AWS engineers to deliver a movie-going experience that fits the digital age.
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Rackspace
Published By: Rackspace     Published Date: Jul 23, 2019
More and more enterprises like yours are moving critical business applications to AWS as part of a digital transformation strategy, but many don't know where to start. Getting out of your data center and onto AWS can provide significant business benefits, including improved agility, enhanced scalability and cost savings. But are you realizing the full benefit of a move to the AWS cloud?
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Rackspace
Published By: SAS     Published Date: Jul 22, 2019
Text is the largest human-generated data source. It grows every day as we post on social media, interact with chatbots and digital assistants, send emails, conduct business online, generate reports and essentially document our daily thoughts and activities using computers and mobile devices. Increasingly, organizations want to know how all of that data can be used to drive improvements. For many, unstructured text represents a massive untapped data source with great potential for producing valuable insights that could result in significant business transformations or spur incredible social innovation. This paper looks at how organizations in banking, health care and life sciences, manufacturing and government are using SAS text analytics to drive better customer experiences, reduce fraud and improve society.
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SAS
Published By: TIBCO Software     Published Date: Jul 22, 2019
Connected Intelligence in Insurance Insurance as we know it is transforming dramatically, thanks to capabilities brought about by new technologies such as machine learning and artificial intelligence (AI). Download this IDC Analyst Infobrief to learn about how the new breed of insurers are becoming more personalized, more predictive, and more real-time than ever. What you will learn: The insurance industry's global digital trends, supported by data and analysis What capabilities will make the insurers of the future become disruptors in their industry Notable leaders based on IDC Financial Insights research and their respective use cases Essential guidance from IDC
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TIBCO Software
Published By: TIBCO Software     Published Date: Jul 22, 2019
Over the past decade there has been a major transformation in the manufacturing industry. Data has enabled a paradigm shift, with real-time IoT sensor data and machine learning algorithms delivering new insights for process and product optimization. Smart Manufacturing, also known as Industry 4.0, has laid the groundwork for the next industrial revolution. Using a smart factory system, all relevant data is aggregated, analyzed, and acted upon. We call this Manufacturing Intelligence, which gives decision-makers a competitive edge to: Digitize the business Optimize costs Accelerate innovation Survive digital disruption Watch this webinar to understand use cases and their underlying technology that helped our customers become smart manufacturers.
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TIBCO Software
Published By: DigiCert     Published Date: Jul 19, 2019
AVEVA drives digital transformation through innovative industrial software. When the company needed a digital transformation of their own to better manage SSL, they implemented CertCentral, the certificate management platform by DigiCert.
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DigiCert
Published By: Group M_IBM Q3'19     Published Date: Jul 19, 2019
Hear the highlights from industry leaders presented their experience in digital transformation at Reinventing Financial Services 2019. Hearing from executives leading IT, operations, and lines of business from companies such as USAA, Bank of America, HSBC, Prudential, and many others in this session, we’ll cover the strategies and tactics for building the platforms necessary for reinventing customer experience, empowering employees and creating te
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Group M_IBM Q3'19
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