customer security

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Published By: Internap     Published Date: Dec 29, 2011
Performance plays a vital role in the success of your online applications and web-based content - whether you are processing millions of transactions, delivering business-critical software or servicing a massive gaming community. Research shows that even one second of delay on a typical website can result in 7% fewer customer conversions. For many businesses, that means lost revenue and damage to their brand. As cloud is becoming an increasingly viable infrastructure choice for enterprise applications, it is essential to select a high-performance cloud service that will support the best possible experience for your end users. Determining the right cloud solution for your needs also necessitates thorough analysis of the level of security, control, customization and support your business requires. In this webcast, thought leaders from Gartner and Internap outline the performance factors that affect your cloud decision-making process and discuss how to optimize your IT Infrastructure to create satisfied end users.
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enterprise cloud, cloud computing, technology, cloud solution
    
Internap
Published By: VMware AirWatch     Published Date: May 18, 2016
Organizations that invest in proprietary applications and data for competitive advantage in their industries only succeed by making those investments available to employees, customers, and partners that drive revenue and opportunity. Securing those investments requires a fresh perspective as the types of devices accessing the cloud datacenter are changing rapidly and new workloads, such as VDI desktops, are appearing more regularly alongside server workloads. These changes alter the potential attacks and potential threats to datacenters whose security primarily stands firm at the perimeter, however, within the data center the security is weak.
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data management, business practices, data center. data application, enterprise applications, security
    
VMware AirWatch
Published By: LiveOps     Published Date: Aug 03, 2012
This paper will first discuss the impact of cloud computing, consumerization of IT, and the emergence of social media in driving the transition from traditional on-premises call centers to a superior model, the cloud contact center.
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cloud computing, consumerization of it, consumerization, on-premises call centers, cloud contact center, contact center operations, functionality, cloud-based customer service, mirgation, social media, crm, customer relations management, availability, innovation, scalability, security, self-service, staffing, workforce
    
LiveOps
Published By: VeriSign Incorp.     Published Date: Jul 13, 2009
Online visitors are becoming ever so wary about transacting online.  One way to reassure them about transacting on your site is to make sure you have the latest in SSL on your site.  Read this guide to learn about the latest in SSL. Learn more today!
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verisign, trust, seal, trust mark, ssl, extended validation (ev) ssl
    
VeriSign Incorp.
Published By: Webroot     Published Date: Sep 18, 2013
This whitepaper explains how exploding mobile threats challenge mobile device management (MDM) vendors, carriers, service providers, and app stores to ensure the safety of apps. Consumers and customers will hold these companies responsible for providing adequate security, and employees will expect enterprise IT departments to protect them from malicious mobile apps like they have come to expect for PC malware. The report describes how a cloud-based app reputation service protects against the risks of mobile applications in the wild: • Collects millions of applications from a variety of sources • Stores mobile app data in the world’s largest cloud-based threat database • Analyzes and scores apps on a range from malicious (e.g., known malware such as Trojans or root kits) to trustworth
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mobile app, mobile threat, mobile device management, mobile application management, malicious mobile app, security
    
Webroot
Published By: DocuSign     Published Date: May 29, 2014
Few business processes are as security sensitive as those involving electronic signatures. eSignature transactions routinely contain information that is critical to you, your business, and your customers. This information may include personally identifiable Information (PII), pricing details, proprietary business terms, intellectual property, and more. That is why DocuSign’s number one priority is customer security. DocuSign leads the industry in designing and delivering the most secure digital transaction solution available.
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docusign, security, esignatures, personally identifiable information, pii, customer security, digital transactions
    
DocuSign
Published By: Dyn     Published Date: Jul 29, 2015
Expectations around web performance are soaring and organizations can no longer afford a “set it and forget it” approach to their online infrastructure. Take this 6 question Infrastructure Assessment and discover your current vulnerabilities and the risks and costs associated to them.
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infrastructure, internet, performance, reliability, customer experience, infrastructure risks, optimization, security
    
Dyn
Published By: Adobe     Published Date: Mar 16, 2016
While most business is digital, and business-to-business and business-to-consumer transactions – and the work that supports them -- are almost entirely digitized, most organizations still rely on paper for the “last foot” of the process – the sign-off. Continued reliance on paper-based signature is fraught with risks, including impeding productivity, reducing visibility, hampering compliance, and diminishing the customer experience. Electronic signatures (e-signatures), which are easily implemented from the cloud, help speed up the sales process by reducing errors and bottlenecks, while also ensuring greater security and mobility. Read this Forbes Insights piece to learn: • How an easy implementation of e-signatures can improve productivity and reduce busywork for your sales team • How improve customer experiences and ease of business with e-signatures increases the likelihood of renewal and retention • How e-signatures easily integrate into your existing sales tools, for seamless pr
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sales performance, e-signatures, b2b, b2c
    
Adobe
Published By: Soonr     Published Date: Sep 03, 2014
Business happens at the speed of “right now” across departmental, physical, geographical and organizational lines. Secure, anywhere, anytime access to the most up-to-minute business content ensures that employees, partners and customers can do business faster. Neither remote VPN access nor cloud-only sharing solutions provide the flexibility, security, and universal access required to support today’s business. What’s needed is a solution that offers the benefits of cloud-based file access along with the control and manageability of local file systems. Discover the Soonr Hybrid Cloud Sync and Share Solution that preserves existing file server infrastructure, while delivering complete mobile file sharing and collaboration capabilities.
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soonr, cloud, sync and share, security, solutions, business support, vpn access, cloud sharingsoonr, network storage, file sharing, cloud file sharing, hybrid cloud, mobile file sharing, efss, it management, hybrid it, sync and share, vpn access
    
Soonr
Published By: Actiance, Inc.     Published Date: Nov 04, 2014
Despite the range of functionality offered in Office 365, like any cloud-based offering, it cannot be all things to all customers. There are features missing in Office 365 that will prompt some customers to consider the use of third-party, cloud-based, or on-premise tools to enhance Office 365’s native capabilities. Specifically, these third-party enhancements are focused primarily on the security, archiving, and encryption capabilities built into Office 365. Read now!
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actiance, microsoft office 365, security, compliance, control
    
Actiance, Inc.
Published By: BubblewrApp     Published Date: Jan 20, 2015
"Agile companies push new application versions to production every few weeks, sometimes even faster. With super-fast Beta cycles being the norm, getting various user groups, such as remote QA teams, access to staging environments can slow down your delivery timelines. What if you could enable secure access for any number of users in 15 minutes? BubblewrApp’s Service Access Service (SAS) is a turnkey, cloud-based service that acts as the first line of defense for your applications. BubblewrApp’s SAS enables its customers to grant easy access to applications deployed ""behind the firewall"" (on premise) or ""inside the Virtual Private Cloud"" (in a public cloud) from any remote location. Customers can begin leveraging SAS within minutes without requiring any changes to pre-existing network and security policies. The result is a vastly superior secure application access model that enables a zero CapEx, low OpEx model for secure application access, both on premise and in the public cloud."
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secure access, security policies, new applications, delivery timeline, cloud-based service, sas, application access model
    
BubblewrApp
Published By: AWS     Published Date: Jun 03, 2019
cBackground Fulfilling the security and compliance obligations within the AWS Shared Responsibility Model is critical as organizations shift more of their infrastructure to the cloud. Most infrastructure and application monitoring solutions haven’t caught up to meet these new requirements, forcing IT and security teams to resort to traditional monitoring strategies that don’t allow for innovation and growth. Join us for this webinar to learn how Splunk and AWS give you end-to-end visibility across your applications and help quickly detect potential security threats. Find out how Experian leveraged Splunk Cloud to deliver log data in near real-time to their operations teams for analysis and monitoring, roll out new features/updates faster, create reusable features to deploy in multiple customer environments to scale with their business, and ensure adherence to security and compliance standards.
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AWS
Published By: BlackBerry Cylance     Published Date: Jul 02, 2018
The cyberattacks of 2017 proved more numerous, sophisticated, and ruthless than in years past. Threat actors, armed with knowledge stolen from the CIA and tools lifted from the NSA, demonstrated an elevated level of proficiency. WannaCry and NotPetya, two prominent threats from last year, successfully exploited these stolen assets in their assault on systems worldwide. As 2017 progressed, new opportunities developed in ransomware-as-a-service (RaaS), opening the gates of malware-for-profit to everyone. Advancements in fileless attacks provided new ways for threats to hide from once reliable detection methods. Malware features such as polymorphism continued to play a powerful role in evading traditional defenses. The victims of cybercrime ranged from private businesses to the fundamental practices of democracy. France and the United States saw significant data breaches during their recent presidential elections. Several high-profile companies lost their customers’ personally identifiable information to cyberattacks, blemishing their brands and costing them untold millions in recovery operations. This report contains an overview of the threat trends and malware families Cylance's customers faced in 2017. This information is shared with the goal of assisting security practitioners, researchers, and individuals in our collective battle against emerging and evolving cyberthreats.
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cyber attacks, cia, nsa, wannacry, notpetya
    
BlackBerry Cylance
Published By: Group M_IBM Q418     Published Date: Sep 10, 2018
Every day, companies generate mountains of data that are critical to their business. With that data comes a clear challenge: How do you protect exabytes of data that's strewn across global data centers, computer rooms, remote offices, laptops, desktops, and mobile devices, as well as hosted by many different cloud providers, without choking business agility, employee productivity, and customer experience? The solution lies not in throwing more technology at the network, but in taking specific steps to identify malicious actions and respond to them in order to fix the issue, a process known as operationalizing security.
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Group M_IBM Q418
Published By: SAS     Published Date: Mar 06, 2018
Industry leaders from the banking and vendor landscape are working to streamline the customer experience while closing the opportunities for fraud and exposure. Balancing security and convenience will require an approach that combines consumer-facing authentication (such as passwords, PINs and biometrics) with background security measures (such as transaction and session-behavior analytics).
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SAS
Published By: WebEx Communications     Published Date: Dec 14, 2007
Health services organizations around the world are discovering that they can optimize business strategies while protecting patient records. These companies use WebEx online applications to reach and support a growing number of employees and customers. They also follow HIPAA mandates using WebEx secure connections that encrypt all content. This content is never uploaded to any WebEx server, ensuring the highest level of data security and confidentiality.
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online presentations, online training, staff training, interactive selling, system management, remote support, web meetings, online meetings, webinars, hipaa compliance, ensure compliance, system rollout, community education, community programs, webex
    
WebEx Communications
Published By: SPSS Inc.     Published Date: Mar 31, 2009
This paper briefly defines text analytics, describes various approaches to text analytics, and then focuses on the natural language processing techniques used by text analytics solutions.
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spss, text analytics, data management, statistical analysis, natural language processing techniques, computational linguistics, web sites, blogs, wikis, e-mails, instant messaging, predictive analytics, bottom up approach, documents, customer relationship management, crm, voice of the customer, competitive landscape, security threats, understanding text
    
SPSS Inc.
Published By: Splunk     Published Date: Apr 16, 2012
Using Splunk, Cricket was able to identify system degradation and failures, even in the application area of Cricket's highly-automated and virtualized environment. Read about Cricket's impressive hard and soft ROI.
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splunk, cricket communications, virtualization, automation, customer behavior, data, analyzying, decision making, ime-series data, log management, log management software, manage logs, analyze logs, log analyzer, security log analysis, log management intelligence, log management compliance, compliance, log management operations, operations
    
Splunk
Published By: Intel Corporation     Published Date: Sep 10, 2014
Sponsored by: NEC and Intel® Xeon® processor The goal of ESG Lab reports is to educate IT professionals about emerging technologies and products in the storage, data management and information security industries. ESG Lab reports are not meant to replace the evaluation process that should be conducted before making purchasing decisions, but rather to provide insight into these emerging technologies. Our objective is to go over some of the more valuable feature/functions of products, show how they can be used to solve real customer problems and identify any areas needing improvement. ESG Lab's expert third-party perspective is based on our own hands-on testing as well as on interviews with customers who use these products in production environments. This ESG Lab report was sponsored by NEC Corporation of America. Intel, the Intel logo, Xeon, and Xeon Inside are trademarks or registered trademarks of Intel Corporation in the U.S. and/or other countries.
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lab, reports, improvement, storage, data, technologies, purchasing, valuable, customers, third-party, evaluation, security, information
    
Intel Corporation
Published By: Avaya     Published Date: Nov 21, 2017
Whether you're already an Avaya UC solutions customer or you're using a competing solution, the time's never been better for you to begin your migration to the cloud. From more flexible pricing to better security and system redundancy, the benefits of the cloud are unmistakable - and making the switch is easier than ever.
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Avaya
Published By: Tripwire     Published Date: Jul 05, 2007
Learn how to align PCI compliance with business processes for a more streamlined and reliable IT infrastructure with this whitepaper from the IT Compliance Institute.
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compliance, pci, payment card, credit card, customer privacy, consumer privacy, consumer data, customer data, pci dss, data protection, database security, authentication, monitoring, change management, tripwire
    
Tripwire
Published By: Tripwire     Published Date: Jul 05, 2007
Find out step-by-step what it takes to become compliant with the Payment Card Industry (PCI) Data Security Standard (DSS), and how Tripwire can help your company achieve and maintain PCI compliance.
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pci, pci compliance, payment card, credit card, credit cards, payment card industry, cisp, privacy, customer privacy, consumer privacy, vulnerability, consumer data, data protection, customer data, tripwire, compliance, pci, pci dss, database security, authentication
    
Tripwire
Published By: Tripwire     Published Date: Jul 05, 2007
Learn about the validation requirements of the payment card industry's data security standard (PCI DSS), including administrative and technical elements of the program, and the potential sanctions for failure to comply.
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pci, pci compliance, payment card, credit card, credit cards, payment card industry, cisp, privacy, customer privacy, consumer privacy, vulnerability, consumer data, data protection, customer data, tripwire, compliance, pci, pci dss, database security, authentication
    
Tripwire
Published By: IBM     Published Date: Oct 10, 2013
The security world is a scary place, and it’s getting scarier. Every day brings more risks, threats, customer demands, and regulations. Worse yet, it’s becoming more difficult to recruit and retain people who really get it and know how to help. It’s time for a new model. A survey conducted by Forrester Consulting and commissioned by IBM shows that security leaders are partnering with managed security services providers in increasing numbers—and the feedback is overwhelmingly positive.
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security, risks, threats, security breach, customer demands, regulations, forrester consulting, ibm, security leaders, managed security services, it solutions, sercurity service providers
    
IBM
Published By: Symantec     Published Date: Jul 11, 2017
Cloud Access Security Brokers (CASBs) serve as a critical control point to ensure the secure and compliant use of cloud apps and services. Cloud service providers typically maintain a shared responsibility policy for security—they guarantee the integrity of their service infrastructure, but the customer is responsible for securing actual app usage. In addition to the growing cloud security challenges organizations face to safeguard data and protect against threats in the cloud, total volume of cloud app adoption is accelerating, with most of it being done by business units and employees without approval or security oversight from the IT organization. As a result, CASB functionality has become so critical that by 2020 it is projected that 80% of enterprises will use a CASB solution. (Gartner)
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cloud, cloud service providers, cloud security, cloud applications
    
Symantec
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