customer service workbook

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Published By: Esker     Published Date: Jun 29, 2016
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: Process orders quicker with fewer errors Carry out customer engagement strategies Manage order volumes at current staffing levels Increase customer loyalty
Tags : 
customer service, best practices, efficiency, profit, business management
    
Esker
Published By: Esker     Published Date: Dec 08, 2014
Approximately 79% of customers seeking customer service and support wish it were easier and more convenient to obtain.* Read the new Customer Service Workbook to discover industry tips and best practices for bringing efficiency and profitability to order management while freeing up your CSRs to: Process orders quicker with fewer errors Carry out customer engagement strategies Manage order volumes at current staffing levels Increase customer loyalty
Tags : 
customer service, csr, outbound calls, self-service, strategies, automation, electronic workflow, visibility, streamline, social media
    
Esker
Published By: Esker     Published Date: Dec 23, 2015
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook to learn specific ways your company can save time and money with electronic order processing while keeping customers happy.
Tags : 
esker, erp, automating fax and email, order management, productivity, customer service workbook
    
Esker
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