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Published By: Workplace by Facebook     Published Date: Dec 21, 2018
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.” Don Langford, CIO at Virgin Atlantic. Download this case study to find out how Workplace by Facebook helped to improve the company’s culture with smarter staff benefits, improved communication and better teamwork and collaboration.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
"Campbell’s is more connected than we've ever been. We've seen a complete transformation in just 9 months. I think it's because Workplace has tools that people can use whenever and wherever they are.” Kristin Ennis, Senior Manager, Communications Download this case study to find out how Workplace by Facebook helped to improve the business with smarter communication, better collaboration and a re-imagined company culture.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Jun 20, 2019
Valet Living is an amenity services company that supports the multifamily housing industry in over 40 states across the US. From in-home services such as cleaning, package delivery, laundry and pet care, to maintenance and grounds keeping work around apartment communities. Valet Living wanted to address the difficulties that arise when working with a dispersed and unconnected workforce. Since the implementation of Workplace by Facebook, Valet Living have seen great internal results such as: • 20% increase in employee retention • 50% increase in filling vacancies with internal candidates • Thousands of dispersed workers connecting by sharing tips, goals and inspirations via team groups Download this case study to find out more about the amazing results.
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Workplace by Facebook
Published By: Zoom     Published Date: May 15, 2015
This is a case study about a proactive approach to protect mobile devices and networks for individuals, businesses and governments.
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Zoom
Published By: Genesys     Published Date: Jun 06, 2017
Interactive Intelligence, a Genesys company, Named a Leader 2 years in a Row
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gartner report, magic quadrant, genesys, contact centers, contact center as a service, cloud contact center solutions, cloud soulutions
    
Genesys
Published By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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Freshdesk
Published By: Frontier Communications     Published Date: Dec 22, 2016
It is often hard for owners to ensure a business with geographically diverse locations run seamlessly as a unified company. This is especially true as there are a number of trends emerging that complicate the task of running a business that has multiple locations. At the same time, there are technologies and capabilities than can help your business and staff create an integrated work environment. This ebook will examine a variety of solutions that can make it easy for staff to work across all of your business locations, helping to make your business run more efficiently and providing your staff with the tools they need to be more productive.
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Frontier Communications
Published By: Cherwell Software     Published Date: Apr 07, 2016
B/E Aerospace is the worldwide leading manufacturer of aircraft passenger cabin interior products and the leading global distributor of aerospace fasteners for commercial, business jet, and military markets. The company has leading worldwide market shares in all major product lines and serves virtually all of the world’s airlines, aircraft manufacturers, and leasing companies through its direct global sales and customer support organizations. Headquartered in Wellington, Florida, B/E Aerospace has grown to nearly 12,000 employees and 220 sites around the world and a true follow-the-sun model for global customer support.
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best practices, customer support, business intelligence, business optimization
    
Cherwell Software
Published By: ClearCompany     Published Date: Mar 24, 2016
As professionals in a world that is now driven by self-improvement, we’ve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. That’s the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations can’t execute those goals properly? Well, none really.
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clearcompany, human resources, hiring, recruiting, quality of hire
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Quality of Hire (QoH) has long been one of the major dividing lines between sourcing, recruiting and HR. After all, retention and talent management have more to do with the quality of a worker than anything else...right? Well, that’s what the recruiters might have you believe. In fact, quality of HIRE is right there in the name.
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clearcompany, quality of hire, recruiting, human resources, hiring
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Remember when recruiting and hiring lived in one HR box and talent assessment and performance management lived in another? Maybe that’s still your day-to-day reality.
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clearcompany, hiring, recruiting, performance management, talent assessment
    
ClearCompany
Published By: Samsung     Published Date: Feb 03, 2016
Delaware North Sportservice provides food concessions to fans at U.S. Cellular Field, home of the Chicago White Sox baseball team. Delaware North operates 20,000 square feet of food service areas that feed up to 40,000 hungry fans per game. The company needed to replace old light box menu boards with cost-effective digital displays to improve promotion of food items and drive visitor traffic to the Chicago Sports Depot retail store.
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samsung, displays, tech, digital, brand, data
    
Samsung
Published By: Commvault     Published Date: Jul 06, 2016
ENDPOINT DATA. It’s often one of the most forgotten aspects of an enterprise data protection strategy. Yet, content on laptops, desktops and mobile devices is among a company’s most valuable data even while it’s potentially at the greatest risk. According to IDC there will be some 1.3 billion mobile workers by 2015. However, only half of enterprises today are using some type of endpoint backup. That means that the volume of endpoint data that is in jeopardy is nothing short of significant. Download to read the buyer's checklist on endpoint data protection!
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commvault, endpoint data protection, endpoint data, data protection, backup, encryption, data loss prevention, mobile app
    
Commvault
Published By: Cisco     Published Date: Dec 08, 2015
The 2015 Guide to WAN Architecture and Design describes a hypothetical company, referred to as NeedToChange, which has a traditional approach to WAN design. It then presents Cisco's response to how NeedToChange should evolve its WAN. This e-book includes a summary of the key components of some of the emerging approaches to WAN architecture and design and concludes with a call to action that outlines a project plan that network organizations can use to evolve their WAN.
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applications, systems integration, cloud, platform, wan
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
The e-book describes a hypothetical company, referred to as Need ToChange, which has a traditional approach to WAN design. It then presents Cisco's response to how NeedToChange should evolve its WAN. This e-book includes a summary of the key components of some of the emerging approaches to WAN architecture and design and concludes with a call to action that outlines a project plan that network organizations can use to evolve their WAN.
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Cisco
Published By: TriNet     Published Date: Jun 13, 2011
Learn how a PEO can help remove business risks, contain HR costs, and enable you to focus on growing your business.
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trinet, entrepreneur, peo, professional employer organization, smb, human resources, co-employment, talent market, due diligence, company risk, asset management, benefits
    
TriNet
Published By: SAS     Published Date: Jan 17, 2018
Consider the many ways that a customer encounters your brand – organic results on a search engine, display media campaigns, social media links, re-targeting on external sites, etc. One thing is certain – consumer journeys are far from linear. They can occur across multiple platforms, devices and browsers. The problem is that organizations are often constrained to channel-limiting decisions regarding their media investment allocations. Marketing attribution helps you analyze the impact and business value of company-generated marketing interactions to help make the best marketing investment decisions. The challenge is to interpret the massive volumes of customer data that continues to expand day by day.
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SAS
Published By: Financial Force     Published Date: Dec 01, 2017
This IDC Vendor Profile describes FinancialForce.com, a cloud applications company with financial management, ordering and billing, human capital management (HCM), professional services automation (PSA), and supply chain management (SCM) solutions built on the Salesforce1 platform and a 36-year heritage of building financial management solutions at UNIT4 (the former Agresso and CODA products). FinancialForce.com's accounting solution, launched in 2008 as CODA 2go, was the first on - demand financial system built entirely on the Salesforce1 Platform. Backed by Technology Crossover Ventures, Advent International, Salesforce Ventures, and UNIT4, FinancialForce.com's applications continue to be the leading finance and professional services solutions available as native Salesforce1 applications on the AppExchange.
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Financial Force
Published By: PGi     Published Date: Mar 16, 2017
Video has become an essential component in the collaborative day-to-day of business, but there are dramatic differences in strategies and approaches. Download PGi’s Video Conferencing Buyer’s Guide for everything you need to know before choosing the right video conferencing solution for your company.
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microsoft skype, skype for business, skype, lync, teleconferencing, audio conferencing, conferencing, web conferencing, uc&c, ucc, unified, communications & collaboration, unified communications, telephone/cti/voip, voice over ip, private branch exchange (pbx), enterprise collaboration, unified communications
    
PGi
Published By: Cisco     Published Date: Dec 23, 2014
Read this IDC white paper to learn how other organizations are prioritizing infrastructure investments to improve their competitive differentiation and performance.
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network infrastructure, competitive success, competitive performance, midsized company
    
Cisco
Published By: Epicor     Published Date: Sep 20, 2017
When determining which investments to make in their technology infrastructure, organizations will often choose to make no changes at all. While this decision avoids short-term costs and business disruption, it often simply delays the inevitable—even making it worse. The cost of doing nothing is expensive in the long term. This report—from the independent researchers at Aberdeen Group—outlines the reasons distributors choose not to upgrade enterprise resource planning (ERP) software and cautions against this approach, supplying detailed research that illustrates the benefits of keeping your systems current. Download this report to learn how a new or improved ERP system can help get you the information you need to make informed decisions and act more efficiently, improving overall company performance.
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erp software, enterprise resource planning software
    
Epicor
Published By: Epicor     Published Date: Sep 20, 2017
As the world around us becomes increasingly digital, manufacturers must follow suit. Digital transformation presents significant opportunities to achieve growth by addressing key operational issues and aligning products and services to the demands of today’s market. Growth looks different for every company, and with the vast array of digital technologies available, it can be hard to know where to start. Which technologies offer the greatest opportunity for your company to grow? How can you successfully embrace the digital revolution? Epicor has a history of helping manufacturers achieve growth by utilizing cutting-edge technology. By downloading these digital transformation assets, you will: • Understand what growth might look like for your business • Assess the capabilities needed to support your digital transformation journey • Explore best practices to implement your digital transformation strategy • Learn how to capitalize on growth opportunities with speed and conviction
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Epicor
Published By: Dell     Published Date: May 04, 2018
Handle more orders with faster response times, today and tomorrow. Databases are often the driving force behind a company’s mission-critical work. They power online stores, confidential records, and customer management systems, so a solution that sustains high levels of database work can be a big advantage as your company grows. Download this summary from Dell EMC and Intel® to learn more. • Please add this tagline below the abstract in the same font size and above the trademark line: Intel Inside®. New Possibilities Outside. • Please use this trademark line at the bottom of the landing page: Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell
Published By: ADP     Published Date: Jun 01, 2018
The Marcus Buckingham Company, an ADP Company, commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying StandOut. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of StandOut on their organizations. To better understand the benefits, costs, and risks associated with this investment, Forrester interviewed several customers with experience using StandOut. StandOut is an integrated suite that pairs a technology platform with coaching to help organizations achieve their talent activation goals. Prior to using StandOut, the interviewed organizations did not have a structured program to improve and measure employee engagement and performance. Organizations used annual surveys and annual performance reviews, and some even encouraged weekly check-ins, but there was no guidance on how to complete these tasks, and the data t
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ADP
Published By: LogMeIn     Published Date: Mar 19, 2015
Companies have long emphasized touchpoints - the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are happier with the company than they actually are. It also diverts attention from the bigger - and more important - picture: the customer's end-to-end journey. Download this white paper to learn more about customer experience.
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customer experience, customer satisfaction, purchasing, customer journey
    
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