citrix gotoassist

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Published By: Citrix Online     Published Date: Jun 09, 2010
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.
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citrix gotoassist, corporate remote support, customer service, loyalty rentention, desktop management, manager monitoring
    
Citrix Online
Published By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
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citrix gotoassist, remote support platform, web collaboration
    
Citrix Online
Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration, service delivery, return on investment, roi, mobile worker, performance measure
    
Citrix Online
Published By: GoToAssist     Published Date: Mar 19, 2015
Discover the top five soft skills you need to deliver amazing customer support experiences.
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citrix, gotoassist, customer support, customer interaction, help desk
    
GoToAssist
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