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Published By: IBM     Published Date: Apr 14, 2016
Discover what it takes to deliver truly proactive care to customers and find out how active customer experience management can deliver significant business benefits in the form of cost savings, reduced churn, and increased revenue.
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ibm, telecom, customer experience, proactive customer care, csp, communication service providers
    
IBM
Published By: Oracle     Published Date: Sep 14, 2015
Erfahren Sie in diesem Bericht wie Branchenführer das Konzept des „vernetzten Kunden“ in multiplen Kanälen aufgegriffen haben und sich mit Hilfe der drei Elemente für moderne Kundenzufriedenheit von ihren Wettbewerbern abheben.
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modern customer care, customer care, multi-channel, connected customer, customer experience, customer care in a multi-channel world
    
Oracle
Published By: New Relic     Published Date: Apr 07, 2015
It’s all too easy for CIOs and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational efficiency. However, to get your cloud strategy right, you have to learn to move away from measuring the success of change against technology management care-abouts and focus on the priorities of the business. Forrester’s Business Technographics® surveys show a stark disconnect between technology management’s and the business’ desired outcomes from cloud computing; embracing the shift to cloud services means driving and measuring its success against metrics defined by the business before those of IT. This report outlines the strategic plan of Forrester’s solution for CIOs working on cloud computing. This report is designed to help you onboard the business to your cloud strategy.
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New Relic
Published By: Kaminario     Published Date: Sep 09, 2016
Lowering costs while improving patient care
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ehr, healthcare, records, it strategy, information technology, practice management
    
Kaminario
Published By: Kaminario     Published Date: Sep 09, 2016
5 tips in crafting a storage strategy that delivers high performance, cost efficiency, and management simplicity that modern healthcare IT needs.
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ehr, healthcare, records, it strategy, information technology, practice management
    
Kaminario
Published By: Kaminario     Published Date: Sep 09, 2016
Here’s a handy checklist you can use in evaluating how well your healthcare data storage strategy holds up.
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ehr, healthcare, records, it strategy, information technology, practice management
    
Kaminario
Published By: JBoss Developer     Published Date: Oct 21, 2016
TMG Health, the largest business process outsourcing (BPO) provider in the Medicare and Medicaid market, relied on a slow, batch-oriented legacy application environment that prevented it from providing continuous data visibility and access to its clients. With help from Red Hat Consulting, TMG deployed a new application platform using Red Hat JBoss Enterprise Application Platform and other Red Hat solutions. As a result, TMG reduced development time and costs and delivered real-time data access and visibility to its clients.
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consulting, efficiency, data, api, java
    
JBoss Developer
Published By: Workday     Published Date: Feb 04, 2019
"Read now to learn about three key steps drawn from the “2018 Deloitte Global Human Capital Trends” report that emerging organisations can take to attract and retain top talent, including: ? Redefining careers ? Creating more personalised performance enablement to boost employee engagement ? Using data-driven technology and analytics to enhance business value "
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workday, workforce technology, digital strategy
    
Workday
Published By: Proofpoint     Published Date: Aug 10, 2017
With data breaches at an all-time high, the time is now for organisations to identify and protect all personal EU data, and drive towards compliance to the GDPR–failure to do so will lead to significant disruption of business. What’s more, adhering to a compliance and standards based framework can ultimately help the business attract and retain more customers. In the case of the GDPR, compliance demonstrates the organisation’s investments in security, privacy, and customer care.
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data audit, eu data, vendor risk, organisation, technology, archive management, messaging, content protection
    
Proofpoint
Published By: Pure Storage     Published Date: Jan 12, 2018
Everybody’s talking about big data. Huge promises have been made about its role in driving enterprises forward. But few organizations are realizing its true benefits. For those able to put data to good use, there’s much to be excited about. Data is transforming not only businesses, but entire industries, and the world as we know it. Today organizations are harnessing big data to do things like transform healthcare, provide eyesight for the visually impaired, and bringing us closer to autonomous cars
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automated intelligence, data, industry, autonomous, industrial, pure storage
    
Pure Storage
Published By: HP - Enterprise     Published Date: Sep 27, 2013
Learn how Lake Health enhanced their patient experience with ArcSight, ultimately improving their IT infrastructure to improve operations and offer the highest patient care quality.
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lake health, patient experience, arcsight, it infrastructrue, infrastructure, patient care quality, network infrastructure, privacy and security
    
HP - Enterprise
Published By: F5 Networks Inc     Published Date: Oct 19, 2012
Because of its location in the data center network, the selection of an Application Delivery Controller requires careful consideration of both function and finance. This paper explores elements to evaluate, like network performance, and security.
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application delivery controller, load balancer, load balancing, adc, application delivery, application availability, application security, application scalability, application access
    
F5 Networks Inc
Published By: UL EduNeering     Published Date: Jul 05, 2012
Cost reduction is a key criteria that executives often use when choosing initiatives to focus on. They are the ones that have the greatest potential to impact an organization's bottom line. Across life science organizations, a critical area for cost containment is training management.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: UL EduNeering     Published Date: Jul 05, 2012
This paper summarizes the results of a quantitative benchmarking survey to over 200 Life Science organizations. The study identifies the key compliance and performance improvement training topics they had addressed in 2011 along with key issues for 2012.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: UL EduNeering     Published Date: Jul 05, 2012
SOPs are critical to efficient manufacturing operations, quality control, and regulatory compliance. This paper reviews best practices for the Life Science industry for training on SOPs, and how learning management technology has the potential to improve learner retention through automated assessments.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: UL EduNeering     Published Date: Jul 05, 2012
Third party intermediaries have played starring roles in some of the most highly publicized global corruption trials. By any measure, third party intermediaries routinely rank high on the list of compliance worries for brand companies.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: UL EduNeering     Published Date: Jul 05, 2012
Good Manufacturing Practices (GMP) violations have become the new healthcare fraud as the Department of Justice (DOJ) tests out new legal theories under the False Claims Act (FCA). The Food and Drug Administration (FDA) has dusted off its regulatory authority to prosecute GMP violations.
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fda, gmp, gcp, gxp, cms, osha, qsr, 21 cfr part 11, regulatory compliance, pharmaceuticals, medical device, good manufacturing practices, quality system regulation, online compliance training, part 11 compliance, fda part 11 compliance, iso 13485, quality management system, life science, health care
    
UL EduNeering
Published By: TriNet     Published Date: Jul 28, 2015
This paper acts as a well-qualified resource for those desiring quantitative data to support the validity of how outsourcing key HR functions can produce positive business results.
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hr outsource, peo, data analysis, hr functions, in-house hr processes, co-employment models, compliance risk, healthcare reform regulation
    
TriNet
Published By: TriNet     Published Date: Jul 28, 2015
How to Get the Package You Need —Without Breaking the Bank
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hr functions, consumerism encouragement, health care reforms, cost of benefits, benefits package, consumer-driven health plan, health savings account, health reimbursement arragement
    
TriNet
Published By: TriNet     Published Date: Sep 13, 2016
This factual guide covers ACA definitions, regulations, mandates, forms that need filing, deadlines for filing, and potential penalties for employers. Whether you’re a small or midsize business, this complex law presents challenges that TriNet can help you manage and comply with.
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trinet, hr technology, minimize risk, hr employment recruitment, co-employment, three-point relationship, talent market
    
TriNet
Published By: CenTrak     Published Date: Aug 17, 2012
Learn how Mission Hospital successfully leverages CenTrak RTLS to significantly improve hospital asset management and realize a substantial ROI This reduces rental equipment costs, improved equipment management, and eliminates all asset shrinkage.
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technology, healthcare, centrak, asset tracking, asset management deployment, asset, management, mission hospital, rtls, roi, meaningful use, business intelligence, care coordination
    
CenTrak
Published By: Infomatica     Published Date: Mar 05, 2014
It’s no secret—healthcare is transforming. The transition to value-based care is well underway; healthcare players are feeling the impact and each has a role to play, including you! Moving to a value-driven model demands agility from every person, process and technology. These changes are generating more data than ever, there is a lot of data, in fact IDC Global Health Insights predicted that over the next 10 years, the amount of digital healthcare data created annually will grow 44 fold. Organizations that lead the pack and succeed will be those where clinicians, business leaders and patients are empowered with access to clean, safe and connected data. Learn more about your role in putting information to work…
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healthcare, technology, business, manage data, hospitals, performance management, value based care, consumerism, convergence, personalized medicine, preventative care, information technology, practice management
    
Infomatica
Published By: Castlight Health     Published Date: Apr 13, 2016
With the growing adoption of high-deductible health plans (HDHPs) and increased employee cost sharing, unlocking the value of your benefits for your employees and your business critically depends, now more than ever, on engaging your employees to make smart healthcare decisions. The good news is that innovative benefits technologies are starting to deliver on a proven recipe for success.
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castlight health, employee, health benefits, hdhp, healthcare
    
Castlight Health
Published By: Castlight Health     Published Date: Apr 13, 2016
Each year, when employees start using their new health plans for the first time, confusion abounds.
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castlight health, healthcare, health plan, employee noise
    
Castlight Health
Published By: Castlight Health     Published Date: Apr 13, 2016
Traditionally, people have called what you do “benefits management.”
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castlight health, benefits, healthcare, employee, benefit satisfaction
    
Castlight Health
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