business challenges

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Published By: 8x8 Inc.     Published Date: Feb 13, 2017
In our increasingly global economy, it’s no surprise that more and more businesses are going global with their contact centers. This trend is driven by many factors including international acquisitions and the availability of highly skilled, lower cost talent in many parts of the world. This eBook Taking Your Contact Center Global explains the top challenges businesses must surmount when expanding internationally and what they need to know to be successful. Download this complimentary eBook and learn: 4 challenges every global contact center will face Why cloud-based contact centers have the advantage Why not all cloud contact centers are perfect, and 3 things to watch out for How to get the upper hand when it comes to call quality, local numbers, and creating a unified, global contact center
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contact center, global growth, cloud-based contact, call quality
    
8x8 Inc.
Published By: Progress     Published Date: Jan 22, 2019
A great digital experience is no longer a competitive differentiator—it’s a must for doing business. Poor experiences quickly result in dissatisfied customers and lost prospects. For many enterprises, delivering a multichannel digital experience can be a daunting task—but it doesn’t have to be with the right technology. Learn how to conquer the five challenges for digital experience delivery in this whitepaper.
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Progress
Published By: Progress     Published Date: Jan 22, 2019
Tailoring experiences for customers is critical to make your business standout. Customization works well for organizations that want to enhance their standard customer experience but don’t have the necessary tools or strategy for in-depth personalization. Learn about the 5 best practices for customizing websites and the 5 biggest challenges marketers face while customizing their websites.
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Progress
Published By: HotSchedules     Published Date: Feb 06, 2018
White Paper Published By: HotSchedules Newk's Eatery has quarterly limited time offers which means they change their menu quite often. It was always a great challenge for them to communicate from corporate to the store level. With Clarifi Talent Development, it became easy. In Newk’s Online Academy, they put their guide, along with a video, that provides the process to prep and how to assemble the dish on the line. Then, each employee takes an interactive quiz and becomes certified. Read the full success story now to find out how HotSchedules helped Newk's Eatery solve their business challenges.
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restaurant, corporate, hotschedules, business, challenges
    
HotSchedules
Published By: Dassault Systèmes     Published Date: Jun 19, 2018
Business and manufacturing professionals are looking for new ways for operations to support improvements to their company’s products, services, and bottom line. This eBooks delves into: • Industry drivers and challenges • Accelerating success through people • Accelerating success through the process • Accelerating success through technology • Recommendations for accelerating your Operational Excellence journey Leading companies are aligning people, optimizing processes, and supporting both with MOM software applications in order to accelerate their Operational Excellence journeys. Make sure your company isn’t falling behind.
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Dassault Systèmes
Published By: Pure Storage     Published Date: Jul 03, 2019
Financial services businesses face unprecedented market challenges. Disruption from Fintech firms, increased local and international regulation, geo- political upheavals and wavering customer loyalty. The need to fully understand the market, to innovate, to reduce costs and be more competitive has never been greater, and this is where AI can help. According to one fintech research company, by 2030 the financial services sector could reduce operational costs using AI, by as much as 22%. It suggests that will equate to around $1 trillion in efficiencies. So, from a purely operational point of view, doing nothing is not really an option for companies that want to remain competitive. Today, financial services firms across the board need to rejuvenate customer experience to protect against client attrition, and protect those customers against risk. While data analysis and visualization are key to making sense of data, the fundamental challenge for all businesses is building an infrastructur
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Pure Storage
Published By: Google     Published Date: Dec 03, 2018
The Internet of Things is growing fast: By 2025, IoT devices will transmit an estimated 90 zettabytes of data to their intended targets, according to IDC. Armed with information, businesses can revolutionise everything from fraud detection to customer service. But first, they need an architecture that supports real-time analytics so they can gain actionable insights from their IoT data. Read the complete report sponsored by Google Cloud, and learn how to mitigate key IoT-related challenges.
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Google
Published By: CA Technologies EMEA     Published Date: May 24, 2018
Dieses White Paper enthält die Ergebnisse einer von CA Technologies in Auftrag gegebenen Studie zur Analyse der Vorbereitungen in Unternehmen im Zusammenhang mit der Erfüllung der Compliance-Anforderungen für die DSGVO. Im Hinblick darauf, dass die DSGVO weitreichende Auswirkungen auf dieDaten hat, die in Umgebungen außerhalb der Produktion verwendet werden, ging es CATechnologies in ersterLinie darum zu verstehen, wie Unternehmen für die DSGVO planen und welcheProzesse und Technologien sie zur Unterstützung benötigen.
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research scope, gdpr, business, compliance, technological challenges, customer data, investment, pseudonymization
    
CA Technologies EMEA
Published By: Cisco and NVIDIA Corporation     Published Date: Apr 02, 2018
These are interesting and challenging times to be in business. Digital forces, such as the cloud, big data, mobility, and mobile apps, are disrupting tried-and-true business models, as well as entire industries. These transformational advances are producing complexity, while workers are demanding simplicity. They require centralized infrastructures to keep information safe, even as agility and flexibility rule the day.
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Cisco and NVIDIA Corporation
Published By: DocuSign UK     Published Date: Aug 08, 2018
"The General Data Protection Regulation (GDPR) is one example of the evolving regulatory landscape in the digital age. Since the European Union (EU) adopted the regulation in 2016, DocuSign has been investing to be compliant across its entire business, building upon our foundation and history of commitment to privacy. The conception of the GDPR undoubtedly introduced a number of compliance challenges for businesses to address around data privacy and protection. It also presented an opportunity for businesses to build trust with their stakeholders by reconnecting with the people they serve. This eBook details DocuSign’s approach to meeting GDPR’s obligations that went into effect on 25th May 2018, for companies conducting business in the EU, and the features and benefits that can be gained from using the DocuSign solution to fulfil certain areas of the GDPR."
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DocuSign UK
Published By: RSM US     Published Date: Dec 20, 2017
There is an increasing demand for finance and accounting outsourcing (FAO) among middle market companies, as organizations become more comfortable with the solution. FAO helps companies enhance the efficiency and effectiveness of the finance and accounting function through process and technology improvements, enabling internal employees to focus on the core business. RSM US LLP’s FAO platform goes beyond out-of-the-box functionality within technology solutions, integrating additional intellectual property, including workflows, business processes and organizational frameworks. By leveraging this comprehensive platform, our FAO team can help middle market companies overcome a myriad of finance and accounting challenges. These include hiring, training and developing staff, and most importantly producing actionable finance and accounting information in a timely manner to make critical business decisions.
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RSM US
Published By: Group M_IBM Q1'18     Published Date: Jan 08, 2018
Effectively using and managing information has become critical to driving growth in areas such as pursuing new business opportunities, attracting and retaining customers, and streamlining operations. In the era of big data, you must accommodate a rapidly increasing volume, variety and velocity of data while extracting actionable business insight from that data, faster than ever before. These needs create a daunting array of workload challenges and place tremendous demands on your underlying IT infrastructure and database systems. This e-book presents six reasons why you should consider a database change, including opinions from industry analysts and real-world customer experiences. Read on to learn more.
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database, streamlining, it infrastructure, database systems
    
Group M_IBM Q1'18
Published By: DigiCert     Published Date: Jun 19, 2018
Protect your business, brand and customers in a constantly evolving threat landscape. As market and business needs evolve, and the technological arms race between cybercriminals and the security industry continues, the boundaries of website and web security are shifting. This paper explores the opportunities, risks and challenges, associated with this rapidly evolving landscape both from a business and technical standpoint, and lays out key guidelines for building an effective security strategy for the future.
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DigiCert
Published By: Sage Software     Published Date: Oct 23, 2018
Modernise Your Enterprise Management Legacy Enterprise Resource Planning (ERP) solutions are no longer capable of keeping up with today’s fast-moving world – Enterprise Management is the new business reality. Whether you’re a manufacturer, distributor, service provider or mid-market enterprise, we’ll reveal to you a world beyond ERP. • Download our new ‘Move Beyond ERP’ eBook to understand the business challenges you have, and how to meet them. • Understand why businesses are outgrowing traditional ERP and are burdened by its inefficiencies. • Look at the benefits of Enterprise Management, which provides real-time data intelligence, improved forecasting, and accelerated business processes.
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bms, erp, bom, enterprise accounting, enterprise intelligence, drp, enterprise, mrp
    
Sage Software
Published By: Box     Published Date: Jun 22, 2018
• There are many opportunities for businesses to introduce the concept of paper-free or less intensive paper processes to their organizations. AIIM 2016 Industry Watch research found that “58% of respondents described their inbound handling of content as ad-hoc”. This is not surprising given paper is still fairly dominant in many businesses due to human desire to keep paper in hand for reading, note taking, and still today, signatures. • In this study we take a look the challenges businesses face in relation to: o Digital Transformation of their business operations o Capturing and managing multi-channel inbound content, including paper o Steps taken to automate the information capture process o Use of analytics to enhance the identification and classification of capture information o A look ahead at the next 5 years to understand where businesses are focusing their efforts and funding
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Box
Published By: SAP     Published Date: Oct 11, 2018
Globalization has presented business leaders with numerous opportunities and challenges to become more competitive and innovative and to drive more value. These opportunities and challenges seem to increase in number and complexity every year whether it is the challenge of scaling limited human and technological resources, sourcing from low-cost countries halfway around the world, or going to market with the latest product innovations.
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SAP
Published By: Cisco Umbrella EMEA     Published Date: Feb 08, 2019
The increase in mobile devices and cloud applications has changed everything, from where we work, to how we communicate, collaborate, and store information. A new approach to security is needed. The cloud is no longer a trend or a movement. It’s now so integrated into IT and infrastructures that, for many companies, it’s simply how business is done. The availability of mobile devices and cloud services has redefined how and where people work. Applications and servers are moving to the cloud faster than ever to take advantage of cost savings, scalability, and accessibility. To find out more on how Cisco can help with these challenges download this white paper today.
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Cisco Umbrella EMEA
Published By: Workplace by Facebook     Published Date: Jun 24, 2019
Business leaders need to create resilience to meet the work challenges of the future. That resilience comes from connecting people, which is why the HR department has a huge role to play. Workplace connects everyone in an organization using familiar tools like instant messaging, posts and video calling. We’ve identified six attributes that are critical to building connected organizations, and which act as the cornerstones for digital transformation initiatives. Download this whitepaper to learn more.
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Workplace by Facebook
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