differentiation

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Published By: CloudTask     Published Date: May 11, 2018
In a world where every competitor claims to be the best, it's extremely challenging to differentiate yourself as a market leader. Effective differentiation is one of the main challenges businesses face while trying to convert traffic into B2B leads. Essentially, it all comes down to great service and personalization Great service doesn't just include solving problems post sale, it also means being in the right place to answer questions and provide information pre-sale. The more your prospects believe that you are there to serve them and their specifc needs, the more likely it is that they will become genuine leads and eventually customers.
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CloudTask
Published By: SAP Inc.     Published Date: Jun 16, 2009
Consider five key service process platforms that are shaping the future – as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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sap, customer service, it strategy, customer expectations
    
SAP Inc.
Published By: CA Technologies     Published Date: Jun 04, 2015
The application economy poses several challenges to a digital transformation strategy. To truly capitalize on the opportunity, organizations like yours have to think bigger than small-scale augmentations or throwing more resources at the problem. Such “solutions” might work in isolated cases, but they’ll never move the needle enough or drive competitive differentiation. With Continuous Deployment, you can transform and accelerate the SDLC, so complex deployments occur in hours or minutes, not weeks or days.
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CA Technologies
Published By: Avi Networks     Published Date: Aug 17, 2018
Driven by the acute imperative of digital transformation, enterprises and other organizations are adopting multicloud strategies as springboards to increase business agility and competitive differentiation. At the same time, monolithic application development is being superseded by microservices, which entail the decomposition of previously complex applications into independent, modular processes that communicate with each other using language-agnostic APIs.
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Avi Networks
Published By: CollabNet     Published Date: Jan 11, 2013
With cloud-based agile software development, organizations can respond to fast-changing needs at the speed their business demands.
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agile, software development, cloud, collaboration, enterprise, enterprise cloud development, ecd
    
CollabNet
Published By: Aruba Networks     Published Date: Sep 18, 2013
In this whitepaper Gartner evaluates a variety of networking vendors providing access layer connectivity. Vendors must have an end-to-end hardware solution, but increasingly, vendor differentiation centers on network services, including guest access, onboarding, security and management tools. Read this whitepaper for more information.
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wireless lan, infrastructure, hardware solution, network services, security, technology, best practices
    
Aruba Networks
Published By: Adobe     Published Date: Apr 30, 2015
To drive loyalty and revenue, brands need to deliver personalized, meaningful digital experiences. Many marketers are looking for an end-to-solution that delivers multi-channel experiences on any device and helps create personalized content for every customer. The ability to deliver digital experiences that differentiate your brand and deepen customer relationships is more crucial than ever to driving business success.
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adobe, econsultancy, digital intelligence, differentiation, cms, mobile, social personalization
    
Adobe
Published By: Oracle     Published Date: Jul 08, 2015
In a low-margin, highly competitive sector such as grocery, it’s never enough to simply maintain market share and customer count. This E-book from Oracle Retail shares three primary strategies for leveraging science to increase profit and competitive differentiation.
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Oracle
Published By: Intouch Insight     Published Date: Apr 23, 2018
Customer Experience (CX) has become a critical differentiator for companies. Consulting company Forrester has declared that we are in the “Age of the Customer,” and Gartner argues, “A superior customer experience is one of the few remaining means of sustainable competitive differentiation as the effects of globalization take their toll.” Despite its widely-recognized importance, CX continues to be a loosely-defined concept, with each organization seeming to have its own definition. Approaches to the discipline and the arrangement of CX teams and related roles vary widely from business to business, leading to some confusion within organizations trying to select a CX approach. Whether you are just starting your company’s CX journey or you are well on your way, this white paper will help you develop a thorough understanding of the discipline and the many ways organizations view and implement CX strategies, processes, and technologies. We’ll start by defining customer experience and its im
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Intouch Insight
Published By: EMC     Published Date: Sep 11, 2014
This paper focuses on Data Domain technology leadership and differentiation and why it matters to you. The purpose of this paper is to explore the technical and financial reasons why Data Domain systems are ideal for backup and archiving in your environment.
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data domain technology, benefits of data domain, backup and archiving emc
    
EMC
Published By: MuleSoft     Published Date: Nov 27, 2018
In today’s digitally disrupted economy, organizations across industries face competition at unparalleled heights. As a result, differentiation through business automation has become synonymous with convenience and speed. However, since the technology landscape is changing at an increasing pace, business automation shouldn’t be thought of as a one-time, centralized effort in a discrete process. Rather, organizations should view business automation as a way to decentralize access to systems and enable the broader organization. Download this whitepaper to learn: The value of business automation Why traditional approaches to business automation – such as custom code, implementing standalone solutions, or using point-to-point connections – do not suffice. The benefits of an API-led approach to business automation. How organizations like Wells Fargo, the State of Colorado, Tic:Toc, and Addison Lee achieved business automation success using APIs.
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MuleSoft
Published By: Vertica     Published Date: Feb 01, 2010
How the Vertica Analytic Database is powering the new wave of commercial software, SaaS and appliance-based applications and creating new value and competitive differentiation for solution developers and their customers.
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vertica, ec2, cdr, elastic, saas, cloud computing, data management, ad-hoc, business intelligence, cloud, cloudbased applications, analytic, saas, dbms, mpp
    
Vertica
Published By: IBM     Published Date: Mar 28, 2008
Managing different international hotel brands is far from simple. Each brand needs to develop and preserve its own identity in order to drive differentiation and minimize inter-brand competition. In the modern hospitality sector, Web sites provide an important first point of contact for potential customers, so it is particularly important for each brand to have its own individual look and feel on the Web.
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IBM
Published By: Adobe     Published Date: Oct 07, 2010
There's a lot of opportunity for companies to drive better business results by improving their customer experience management efforts. How? By charting a course toward Experience-Based Differentiation (EBD).
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adobe, customer experience management, experience-based differentiation, ebd, customer experience index, cxpi
    
Adobe
Published By: IBM Corp     Published Date: Jun 21, 2011
The IBM System x server brand has long been recognized for exceptional products and service - find out more about why IBM earned significantly higher numbers of perfect customer satisfaction ratings versus the competition.
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ibm system x server, products, customers, satisfaction, exceptional products and service, tbr, study, dynamic marketplace, differentiation
    
IBM Corp
Published By: Netezza IBM US     Published Date: Mar 27, 2012
Forrester's interviews with Epsilon, a multichannel marketing services provider, and subsequent financial analysis based on assumptions that Forrester used illustrate the potential ROI from the use of IBM Netezza appliances and concluded that IBM Netezza Data Warehouse Appliances provide competitive differentiation through faster analytics while reducing capital and operational costs.
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ibm, technology, netezza, data warehouse, analytics, roi, enterprise
    
Netezza IBM US
Published By: Emarsys     Published Date: Feb 14, 2018
Expectations for dramatically improved customer experiences (CX) are driving retail investments in omnichannel technologies that provide competitive differentiation beyond core products and services. As retailers pursue more advanced capabilities, artificial intelligence (AI) technologies provide innovative opportunities for retail marketers. It is, therefore, mission-critical for retail decision-makers to understand how ready their organizations are to embrace AI technologies with the potential to propel them forward as industry leaders.
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marketing, retail, ecommerce, customer experiences
    
Emarsys
Published By: Microsoft Visual Studio Team System     Published Date: Apr 29, 2009
Today’s economic climate presents challenges in achieving business differentiation.  Investing in innovation during an economic downturn may seem counterintuitive at first, but it can help companies pull ahead of the competition by displaying a show of strength in a climate of weakness.  The Microsoft® Application Platform can help organizations do more with less, enabling them to more quickly, efficiently, and cost-effectively deliver custom solutions that provide strong business value.
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microsoft, vsts, microsoft vsts, affordable innovation, application platform, custom solutions, application life-cycle management, rich development platform, designer-developer collaboration, application life-cycle management, alm, microsoft visual studio team system, version control, work assignment, tracking, builds, testing, shaw group, microsoft .net framework, ch2m hill
    
Microsoft Visual Studio Team System
Published By: ClearSlide, Inc     Published Date: Feb 25, 2015
As sales transforms to customer engagement-based selling, sales teams are challenged to not only help customers address their problems, but also challenge their current wisdom, driving innovation and differentiation in the market.
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sales analytics, best practices, big data, data solutions
    
ClearSlide, Inc
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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knowledge management, best practices, customer service, support, strategy, optimization of customer service, technology
    
Oracle
Published By: Oracle     Published Date: Nov 27, 2013
Today customers look to engage with organizations through an increasing number of channels – and expect more from every customer service and support experience. As a result, connecting customers quickly and efficiently with the information they need has become doubly important: both as a means to reduce service costs in a harsh economic climate, and as a key battleground in the drive to establish competitive differentiation and edge.
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crm best practices, crm software, customer data management, customer experience & engagement, customer relationship management (crm), lead generation, lead management, lead nurturing, lead quality, lead scoring, sales automation, sales channels, sales force automation, sales management
    
Oracle
Published By: Schneider Electric     Published Date: Aug 15, 2017
In today’s world of being “on” 24/7, data centers are at the core of business and viewed as the way to create competitive differentiation. Speed, efficiency, flexibility, and scale are now critical for winning the race to meet new connectivity and processing demands caused by the Internet of Things (IoT) and Big Data.
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planning process, reference designs, cost analysis, design, site selection, schneider, electric
    
Schneider Electric
Published By: SAP     Published Date: Mar 28, 2011
Consider five key service process platforms that are shaping the future - as companies look to service to keep pace with customer expectations. Service income is accelerating. Technology is changing the competitive game, and smart companies need the proper IT strategy to make sure they deploy it for profitability.
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customer loyalty, service profitability, sap, sap crm, value creation
    
SAP
Published By: SAP     Published Date: Jun 30, 2011
Insight is important to any organization. But to small businesses and midsize companies, it's critical. Read this informative IDC executive brief and learn which questions your long-term business intelligence strategy should answer to keep your business on the path toward greater insight, efficiency, and flexibility.
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sap, competitive differentiation, idc, business intelligence strategy, smbs, experience, analytics, decision management, insight, strategic, operational, tactical decision, automation
    
SAP
Published By: SAS     Published Date: Jul 02, 2012
This white paper will examine the key driver of market success and the ability to develop competitive differentiation.
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analytics, sas, reporting, trending, segmentation
    
SAS
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