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Published By: Opalis     Published Date: Nov 06, 2006
This paper explains how ITIL can improve service delivery through data center integration and automation of best practices. It also highlights common implementation hazards, real-world examples and the tools required to implement ITIL.
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itil, datacenter, datacenters, data centers, service management, data integration, itil implementation, opalis
    
Opalis
Published By: KACE     Published Date: Nov 14, 2006
This Enterprise Management Associates (EMA) white paper takes a close look at automated IT management, especially for  medium-sized businesses.
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it management, ema, enterprise management associates, automated it, it automation, smb, smbs, network management, manual it management, kace
    
KACE
Published By: SoftLanding Systems     Published Date: Nov 18, 2006
This no-nonsense primer covers the benefits and basic principles of good testing, offers practical advice for getting the most out of your testing efforts, and pinpoints several areas where automation will help you achieve the most cost-effective results.
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software testing, quality assurance, application testing, test and measurement, database development, quality assurance, scripting, software testing, web services, web service security, softlanding, soft landing
    
SoftLanding Systems
Published By: Cenzic     Published Date: Nov 30, 2006
With web applications constantly evolving, finding vulnerabilities is a challenging, costly and time-consuming undertaking.  Find out how Cenzic's powerful security solutions help information security teams quickly identify problems, regularly assess web application security strength and ensure regulatory compliance.
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application security, vulnerabilities, vulnerability management, security complinace, compliance, regulatory compliance, it spending, hacker detection, cenzic
    
Cenzic
Published By: BusinessObjects     Published Date: Mar 05, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
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customer reelationship management, customer service, sales & marketing software, sales automation, return on investment, sales tools, crm, businessobjects, business objects
    
BusinessObjects
Published By: LANDesk     Published Date: Feb 12, 2007
As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.
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it management, productivity, project management, service management, groupware workflow, business process automation, bpa, it automation, automating it, security management, landesk
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.
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it management, productivity, change management, project management, groupware workflow, automating it, it automation, process management, landesk
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
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it management, itil, service management, business process management, bpm, it automation, automating it, landesk
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper examines some of the business benefits and potential cost savings that can accrue to an organization that implements a BPM solution.
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it management, productivity, business process management, bpm, return on investment, roi, bpa, business process automation, it spending, cost control, landesk
    
LANDesk
Published By: ColdSpark     Published Date: Feb 23, 2007
Though legacy open-source email network applications like sendmail and postfix are widely used, the escalating demands of today's enterprise environments have outpaced their capabilities. Large organizations must now look to implement a true enterprise mail transport platform to support the standards of their current and growing business. Learn how to modernize your email system now.
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email, email infrastructure, sendmail, postfix, email server, email servers, email routing, email platform, email marketing, email automation, mta, mail transport, mail transport agent, email delivery, email archiving, email gateway, email backbone, email management, open source email, ironport
    
ColdSpark
Published By: Infor     Published Date: Feb 27, 2007
In recent years, industry leading companies have identified business process innovation as the only real competitive advantage. But what sets the most admired process companies apart from the rest is their continued business process innovation and scale? Download this white paper to find out.
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productivity, best practices, business process automation, business process management, enterprise resource planning, erp, business management, infor, business process
    
Infor
Published By: Ecora Software     Published Date: Aug 15, 2007
Understand why FISMA is heating up, what's the impact on Agency IT departments, what role configuration reporting plays, how the right documentation can build a strong audit trail, and how automation fast tracks your compliance plan.
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change management, configuration management, it management, fisma, fisma compliant, fisma compliance, project management, compliance, compliant, regulatory compliance, audit, auditing, cmdb, gisra, ecora
    
Ecora Software
Published By: Ecora Software     Published Date: Aug 15, 2007
Our guide shows you how automation can create a sustainable control and reporting system – a must-have with mandated quarterly and annual assessments. If you've already prepared for, and experienced, your first Sarbanes-Oxley audit, you'll want to read this guide on sustainability.
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sox, sarbox, sox compliance, sarbanes oxley, sarbanes-oxley, enron, compliance, information management, finance, financial records, audit, auditing, regulatory compliance, ecora
    
Ecora Software
Published By: Ultimus     Published Date: Aug 16, 2007
By making process discovery easier and on-demand, Adaptive Discovery overcomes a major hurdle to success with BPM and shortens the time it takes organizations to capture the competitive advantages of BPM.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa, productivity
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
By enabling Adaptive SOA, Ultimus Adaptive Discovery takes SOA to the highest level of rapid deployment and agility. It accomplishes this by enabling business processes to be developed rapidly, and to embrace change in real-time. More importantly, it empowers business professionals and analysts who own processes to discover and change processes with IT playing the supporting role to manage the infrastructure.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa, productivity, adaptive soa, soa, service oriented architecture, service-oriented
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
By helping companies model, automate, manage, and optimize their business processes, BPM provides the framework for sustainable competitive advantage.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
A BPM-based compliance solution is the most efficient and flexible way to optimize and future-proof your compliance investment to create long term business value.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, compliance, sarbanes-oxley, sarbanes oxley, sox, sox compliance, growth
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
The challenge for BPM today is not to simply “automate” processes, but to deliver the human-centric capabilities people need in order to fully embrace the new, more efficient work processes. When BPM systems deliver on these needs BPM close the gap between its high potential and its relatively modest adoption to-date.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, hcc, human centric computing, trend, trends, future
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
In the coming years, we believe that BPM will become the most important technology-driven business initiative for most companies. It leads you toward a focus on using technology to support your business processes, rather than adapting your business processes to support your technologies. It provides strong, sustainable ROI and competitive advantage.
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ultimus, bpm, business process management, automation, process discovery, discovery, adaptive discovery, bpa, productivity, bpm 101, intro to bpm, bpm basics, profitability, business process modeling, modeling
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
With the largest global installed base of pure-play BPM solutions, the Ultimus BPM Suite exemplifies the role of managing OSAP processes in the business process ecosystem. Customers worldwide use it to extend, maximize and complement their investments in SAP or other enterprise applications.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, outside sap
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
Ultimus has been build from the ground-up with scalability in mind. Ultimus’ component-based, database centric architecture position it perfectly as a solution that allows you to effortlessly scale your enterprise business processes.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, scale, scalable, scalability
    
Ultimus
Published By: Ultimus     Published Date: Aug 16, 2007
Windows Workflow Foundation (WF) and the Ultimus BPM Suite compliment each other. WF can be used to extend the capabilities of Ultimus by performing specialized services. The Ultimus BPM Suite can be invoked by WF activities to perform workflows that are not simple and require extensive and robust human-centric capabilities.
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ultimus, bpm, business process management, automation, bpa, productivity, bpm basics, profitability, business process modeling, modeling, workflow, enterprise, enterprise applications, microsoft, sharepoint
    
Ultimus
Published By: Interactive Intelligence     Published Date: Jul 20, 2010
Fixing dysfunctional service-related processes requires addressing four general problem areas first. Read how to identify and fix those areas, and service will consistently exceed customer expectations.
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interactive intelligence, customer experience, tco, it management, business process automation, bpa, soa
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: May 07, 2012
IT strategies in insurance have traditionally been driven by business objectives and business strategy. But with technology advancements for mobile solutions, social media, analytics, content management (ECM), and process automation, insurers can now take a conjoinment view to evaluate opportunities and drive differentiation. Read more in this paper from Mark Breading of Strategy Meets Action.
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interactive, technology, ecm, process automation, social and mobile technology
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 26, 2013
What happens when customer experiences go terribly wrong? In this white paper, we look at real world examples of customer experiences going terribly wrong from different points of view -- from consumers and carriers.
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transforming customer experience, interactive intelligence, business process automation, different points of views, customer examples
    
Interactive Intelligence
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