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Published By: Soffront     Published Date: Aug 21, 2009
Companies are discovering that a Knowledge Management System (KMS) has grown from a nice to have concept, to a must-have asset in customer facing departments. Providing immediate answers to customers requires easy access to the important product and business knowledge of an organization. KMS makes that possible.
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knowledge management, information management, knowledge base, product information management, pim, product knowledge, customer service, customer support, call center management, soffront
    
Soffront
Published By: Visible     Published Date: Aug 21, 2009
The biggest problem facing CIO's today is their existing applications. This paper describes the problem and describes our permanent solution, Enterprise Application Integration.
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integration, application integration, application security, collaboration, data sharing, data integration, business integration, efficiency, visible
    
Visible
Published By: BMC ESM     Published Date: Aug 20, 2009
Using the five step process outlined in this white paper, we were able to eliminate more than 2,000 servers from our own IT infrastructure, saving an estimated $10 million dollars in data center costs.
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data center consolidation, it infrastructure, bmc, esm, capacity, cobit, cmdb
    
BMC ESM
Published By: Mimecast     Published Date: Aug 19, 2009
Businesses over the past ten years have used email archiving solutions in order to meet record retention compliance, facilitate electronic discovery, and control message-related storage costs. Despite these benefits, many organizations still have not adopted an archiving solution and still simply enforce mailbox quotas or message deletion policies as the best way to manage messaging environments.
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mimecast, saas, software as a service, email archive, medium-size business, esg, storage
    
Mimecast
Published By: iLinc     Published Date: Aug 05, 2009
For 2010 and beyond, research firm Frost & Sullivan sees Web conferencing as a key catalyst for improving business processes by facilitating remote group decision-making and action. This paradigm shift repositions web conferencing as a strategic tool, not only an email or travel substitute.
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ilinc, salesforce, webinar, presentation, web conferencing, video conferencing, visual aid, social networking
    
iLinc
Published By: HP     Published Date: Aug 03, 2009
Snapfish is the world's No. 1 online photo service, with more than 60 million members in 20 countries and more than 5 billion unique photos stored online. Its previous storage infrastructure was not able to meet Snapfish's existing and future needs. The company was looking for a storage solution that would offer extreme scalability, flexibility, reliability, improve performance, balance performance and capacity with affordability, and meet its business needs for partnering. Read this case study to learn how Snapfish built and has maintained a highly scalable, affordable, high-performance storage architecture that has kept up with customer demand.
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snapfish, nas, storage, bladesystem, scalability, san
    
HP
Published By: HP     Published Date: Aug 03, 2009
The emergence of genomics and advanced gene sequencing techniques has made the collection and storage of data a centerpiece of biomedical research. As the data generated in biomedical research becomes richer and richer, having the infrastructure in place to deal with data growth efficiently is going to be a cornerstone of biomedical data management. This white paper examines a joint solution that features data reduction technologies combined with a network-attached storage system that offers storage optimization capacities along with an affordable, manageable, and scalable petabyte-ready storage platform.
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data, storage, genomics
    
HP
Published By: HP     Published Date: Aug 03, 2009
Medical research is surging into the 21st Century, and includes the dawn of personalized medicine. The realization of personalized medicine is being driven by the increasing speed and dropping costs of gene sequencing. These new technologies for rapid sequencing have created a dramatic need for storage technologies that will radically increase the speed, while reducing costs for research storage. Read this white paper to learn how the exponential growth in genome-mapping data has spawned the growth in affordable, petabyte-capacity storage solutions that can scale as quickly as the data is produced.
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hp storageworks, data storage, petabyte-scale storage, network-attached storage (nas)
    
HP
Published By: HP     Published Date: Aug 03, 2009
In the world of biomedical research, particularly in the fields of genomics and personalized medicine, the exponential volumes of data created are rapidly overtaking conventional data storage technologies. In answer to this challenge, the next generation of petabyte-scale data storage technologies is here. Watch this archived Webinar to learn about affordable and easily scalable data storage solutions that are ready to partner with and facilitate the future of biomedical research breakthroughs.
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storage, petabyte-scale, data challenge
    
HP
Published By: HP     Published Date: Aug 03, 2009
The usual cure for exploding file volumes is to add more general purpose file servers. That strategy eventually leads to server sprawl, which brings with it more management complexity, stranded disk capacity, wildly differing storage utilization rates and slower file access. Network-attached storage (NAS) appliances can add file serving capacity that's more easily managed, shareable, more scalable and more efficient than a sprawl of general purpose servers. Read this online article to learn about three basic considerations that can help simplify your NAS buying decision.
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nas, network-attached storage, servers
    
HP
Published By: BlackBerry     Published Date: Aug 03, 2009
This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organisations, driven by changing working practices and supported by rapidly evolving technology.
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blackberry, mobile applications, cio, pim, voip, smartphones, it communication, microsoft exchange, mobile device management, mobile device management software, mobile workers, remote computing, mobility management, wireless applications software, wireless computing
    
BlackBerry
Published By: SAP Inc.     Published Date: Jul 28, 2009
Hospitals from across the world are facing increased pressure to improve operations from multiple directions. Legal requirements, an aging population in many developed countries, and an ever-increasing need to be service-oriented are forcing hospitals to do more with less. Those that learn to effectively harness the information generated by their IT systems will enjoy substantial productivity improvements.
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sap, business intelligence, healthcare sector, healthcare industry, bi applications, bi tools, inter-departmental processes
    
SAP Inc.
Published By: BMC Control M     Published Date: Jul 22, 2009
L’automatisation de la charge de travail (Workload Automation ou WLA) est une version aboutie de la planification des tâches qui permet d’automatiser des traitements informatiques complexes et qui accepte des charges de travail basées sur des événements, des plates-formes multiples, des services Web, des applications composites, des architectures orientées services (SOA), des systèmes virtuels, l’intégration des systèmes et des applications, l’alignement des services métier, etc.
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wla, ema, bmc control-m, soa
    
BMC Control M
Published By: Netviewer     Published Date: Jul 17, 2009
The economic crisis has ushered in stormy days. Sales have collapsed, production lines are idled, and employees are being laid off. There is no doubt about it: companies must find ways to save money. Business travel is one area where they are cutting back. The November 2008 issue of the German business travel magazine DMM reported on a survey conducted by the National Business Travel Association in the United States. Three-quarters of travel managers who participated in the survey agreed that video and Web conferences are increasingly replacing business travel because of its potential to save money.
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netviewer, web conferences, dmm, roi, travel association, webinar, virtual meeting, cad, netviewer, net meeting
    
Netviewer
Published By: BMC Control M     Published Date: Jul 16, 2009
L’automatisation de la charge de travail (Workload Automation ou WLA) est une version aboutie de la planification des tâches qui permet d’automatiser des traitements informatiques complexes et qui accepte des charges de travail basées sur des événements, des plates-formes multiples, des services Web, des applications composites, des architectures orientées services (SOA), des systèmes virtuels, l’intégration des systèmes et des applications, l’alignement des services métier, etc.
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wla, ema, bmc control-m, soa
    
BMC Control M
Published By: IBM ILOG.     Published Date: Jul 14, 2009
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. By using business rules as a non-disruptive extension to your existing CRM system, you will facilitate highly personalized, flexible and consistent interactions in real time at the point of contact. Learn more today!
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ibm, crm, functionality, customer, efficiency, system, flexible, atm, website, automated, organization, optimization, brms, knowledge, competitor
    
IBM ILOG.
Published By: IBM     Published Date: Jul 10, 2009
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
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soa, ibm, cost cutting, service oriented architecture, roi, return on investment, plug and play, real time data, analytics, infrastructure, optimize, oim, offering information management, websphere® application server, websphere portal server, websphere mq server, db2 server, virtualize, automate
    
IBM
Published By: Netviewer     Published Date: Jul 10, 2009
Business travel is coming under closer scrutiny: In Germany alone, companies spend approximately 50 billion euros on business travel every year. To partially offset this expense, many companies are replacing business trips with online meetings. With this technology, customers and partners are able to communicate with images and audio over the Internet, while special presentation functions reinforce the personal aspects of a meeting. Software licenses, Webcams, and headsets are worth the investments. Companies that use Web meetings discover new methods of collaboration and reduce their own output of greenhouse gases.
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netviewer, vdr, german travel management, online meetings, roi, business travel, greener, webcams
    
Netviewer
Published By: Numara Software     Published Date: Jul 09, 2009
This webinar will discuss the challenges in designing a workable change management process, defining approval workflows, and conforming to IT governances such as Sarbanes-Oxley and SAS70. This webinar will also show you how quickly Numara FootPrints Change Management can help you effectively and easily manage change, ensure compliance in IT, as well as other functional areas of your business. Learn more today!
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change management, numara, footprints, sox, sarbanes-oxley, itil, compliance tracking, sas70, infrastructure, control, purchasing, process management, facilities maintenance, it service management, compliance
    
Numara Software
Published By: HP     Published Date: Jul 08, 2009
Today's economic climate has heightened the goal of every IT department to provide high-quality IT service to the business, at the lowest possible cost, while improving business outcomes. Looking outside of the infrastructure itself, there are two key challenges related to data storage: provisioning capacity for applications and reducing risk through a sound data protection strategy. This white paper discusses the challenges of creating the right storage infrastructure, provides an overview of data storage options, and examines a storage solution that combines blade servers and network-attached storage.
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storage, storageworks, hp bladesystem, server, infrastructure, nas, network-attached storage, blade servers, data protection, san, fibre channel, iscsi, serial attached scsi, sas, proliant, msa, disk arrays, ethernet, rack, servers
    
HP
Published By: HP     Published Date: Jul 08, 2009
The growth of structured data from databases, e-mail and other applications has been exponential. The increasing flood of data can lead to a host of problems — failing to recognize that data storage must be managed as a critical resource often results in a very difficult environment to manage, a higher cost of ownership, less responsiveness to change and added risk to the business. This white paper discusses how a dedicated, optimized network storage solution can increase data availability and reduce operating costs by simplifying management and improving capacity utilization.
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simply storage, storage, email, databases, databasing, structured data, network storage solution, capacity utilization, data availability, nas, san, disk array, storageworks, operating costs, shared direct-attached storage, network attached storage, storage area network, proliant, scalability, uptime
    
HP
Published By: HP     Published Date: Jul 08, 2009
In these days of rampant data growth, a technology that can increase the effective capacity of a disk-based backup system by a ratio of up to 50:1 is big news. Data deduplication allows you to store up to 50 times more backup data into the same disk footprint — giving you a better chance of restoring your users' lost data from exactly the point they need it. This white paper explains how this innovative data deduplication solution works and also establishes how a 50:1 deduplication ratio may be achieved.
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dynamic deduplication, 50:1, disk based backup, data, storage, rack, dedupe, data deduplication, hp storageworks, d2d backup systems, backup, data change
    
HP
Published By: HP     Published Date: Jul 08, 2009
This guide provides a comprehensive look at a complete data protection and recovery solution, with valuable information to help you choose the solution that best fits your business requirements and budget, and get the assurance you need - knowing your assets are protected. Learn more today!
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storageworks, disk to disk, d2d, data protection, recovery, server, rack, storage, roi, hp services, rdx removable disk backup, disaster recovery, dat tape, tape, tape library, capacity, lto, linear tape open, one-button disaster recovery, obdr
    
HP
Published By: ClickSquared     Published Date: Jul 07, 2009
With interactive relationship marketing, businesses can build relationships that captivate and motivate prospects and customers across an entire buying lifecycle, while providing measurable results. The digital platform these programs run on should support a long-term vision for the role of IRM, encompassing a complete range of services and facilities in an integrated management and communication systems. Learn more today!
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clicksquared, digital marketing, interactive relationship marketing, irm, lifecycle, marketing intelligence, it foundation, web 2.0, api, dashboard, kpi, direct mail, sms, marketing mail, txt, real time results
    
ClickSquared
Published By: SPSS     Published Date: Jun 30, 2009
This White Paper provides strategies and tactics for enabling a more innovative, predictive enterprise that maximizes the value of every customer interaction to "get, keep and grow" customers.
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spss, predictive enterprise, retail management, customer interactions, crm, customer relationship management, customer innovation, business analytics, data management, enterprise applications, roi, return on investment, predictive analytics, decision-making, data resources, enterprise feedback management, efm, customer experience, customer-facing personnel
    
SPSS
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