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Published By: Group M_IBM Q3'19     Published Date: Jun 27, 2019
Organizations continue to rush down the digital transformation path. Whether by modernizing their IT infrastructures, leveraging the cloud, or becoming data-centric and data-driven, organizations must become more agile in their business practices and within their IT infrastructure stack to effectively compete in today’s dynamic business environment. Between the speed and distributed nature of modern businesses, as well as the expectation of instantaneous access to data from everyday users, it’s not surprising that nearly one in three organizations are looking into ways to improve data analytics for real-time business intelligence and customer insight.
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Group M_IBM Q3'19
Published By: Artemis Health     Published Date: Aug 08, 2019
Consultants and advisors are on the front lines of benefits data analytics. They’re the folks who dig through thousands of rows in a spreadsheet to surface problems and find solutions. In this whitepaper, we’ll dive deep on the advantages consultants offer to employers: • Access to data analytics, trend analysis, and program measurement • The expertise to identify, track, and take action on chronic conditions in a member population • The industry insight into public policy and regulation changes
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Artemis Health
Published By: Adobe     Published Date: Jun 26, 2019
Get inside the minds of key decision-makers in mid-size companies who are tackling today’s biggest content management challenges. Learn how they’re thinking, what they see as opportunities, and how they’re planning to come out on top. With more than 7,000 CMS solutions available from more than 6,000 unique suppliers, you have a mind-boggling array of options — making it hard to know which path to take and how to decide. Here's your chance to get inside the minds of key decision-makers who are tackling today’s biggest content management challenges: - Personalization - Keeping up with current technology - Difficult-to-use content management systems - Over-reliance on IT teams for simple functions - Inadequate access to customer data and insights - Integrating third-party apps - Managing and optimizing content
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Adobe
Published By: Genesys     Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes. Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include: • Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI • 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance • In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year • Europe
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Genesys
Published By: SAS     Published Date: Jun 26, 2019
To support open government initiatives and uphold the values of transparency, participation and collaboration in the US, federal agencies today make their data open, or publicly accessible. Citizens can use this open data to assess college affordability, the economy, educational issues, environmental damage, health care, taxes, agriculture, the climate and more. Governments can use APIs to pull this open data into SAS Visual Analytics as a way to identify trends and patterns and obtain all sorts of new insights. With public health surveillance, for example, governments can monitor and evaluate indicators that point to high-risk areas so they’ll know where and how to focus efforts. Such public health surveillance can serve as an early warning system for impending emergencies, document the impact of an intervention, track progress toward public health goals, and clarify health problems to inform public health policies and strategies.
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SAS
Published By: Attivio     Published Date: Aug 20, 2010
Current methods for accessing complex, distributed information delay decisions and, even worse, provide incomplete insight. This paper details the impact of Unified Information Access (UIA) in improving the agility of information-driven business processes by bridging information silos to unite content and data in one index to power solutions and applications that offer more complete insight.
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attivio, data warehouse, unified information, data, content, unstructured content, integration, clob
    
Attivio
Published By: HERE Technologies     Published Date: May 24, 2019
How secure is your company’s network? The rising frequency of employee network access is fast becoming one of the most prevalent and unmanaged risks to the protection of critical enterprise data. When coupled with increasingly sophisticated cyber-attacks, the possibility of a security breach of enterprise networks becomes more likely. As one of the world’s leading location platforms in 2018, HERE shares insights and solutions to preventing identity fraud. Discover the latest facts and statistics. Learn more about the use-case of location verification when logging into your company’s network. Download the infographic from HERE Technologies.
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technology, mapping, location data
    
HERE Technologies
Published By: Spectrum Enterprise     Published Date: Mar 01, 2019
FRONTEO provides end-to-end project management, litigation consulting and eDiscovery solutions for a global base of law firms and corporations. To meet clients’ critical information needs, the business requires connectivity and data center solutions that can process, access and interpret terabytes of sensitive data—reliably and at top speeds. Get actionable insights from experts at FRONTEO and learn how switching to a high-performance Ethernet solution from Spectrum Enterprise can deliver security and reliability across your network and IT infrastructure.
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Spectrum Enterprise
Published By: Lenovo and Intel®     Published Date: Jan 08, 2019
If you are trying to process, understand, and benefit from "big data," you need SAP® HANA®. In-memory database Process data at extreme speeds Real-time analytics and insights If you want to make sure you have access to your data for insights, whenever and wherever you need them, then SAP HANA on Lenovo's future-defined infrastructure—powered by the Intel® Xeon® Platinum processor—delivers what you need. Get the details on everything you need to know about the value of SAP HANA, why SAP chose Lenovo for their own HANA installation, and how Lenovo can help your organization today.
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sap hana, lenovo, intel, big data, database, analytics, insights
    
Lenovo and Intel®
Published By: SAP     Published Date: May 03, 2016
Analyzing big data is critical for enterprises to serve customers and improve overall business performance.
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sap, forrester, data access, data, big data, customer insights
    
SAP
Published By: IBM APAC     Published Date: Apr 27, 2018
To make the best treatment decisions, doctors at Memorial Hermann required rapid, reliable access to patients medical records and fast insight into changing health indicators. Deploying IBM FlashSystem, physicians at Memorial Hermann can now rapidly access healthcare information and perform sophisticated analysis to identify early signs of illness and take appropriate action for patients 99% faster.
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IBM APAC
Published By: Unit4     Published Date: Feb 18, 2019
Are you under pressure from donors to improve transparency and accountability? Your non-profit can't maintain full financial control over your operations if you don't have access to the right insight. Discover the best methods for building trust with your donors, and key strategies for empowering greater financial control, transparency, and accountability.
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nonprofit, ngo, erp, financial transparency, accountability, social impact
    
Unit4
Published By: Unit4     Published Date: Feb 18, 2019
Are you under pressure from donors to improve transparency and accountability? Your non-profit can't maintain full financial control over your operations if you don't have access to the right insight. Discover the best methods for building trust with your donors, and key strategies for empowering greater financial control, transparency, and accountability.
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Unit4
Published By: Akamai Technologies     Published Date: Dec 11, 2018
Remote access is important and growing, but how secure is it? IDC Research surveyed more than 300 IT professionals to gain insight into the specific threats and challenges faced by providing access to employees and third parties. Read this report to learn about: -How secure remote access really is -The complexity faced in implementing remote access -What happens when companies don’t have an access security solution -Why businesses must pivot from the common security mantra of “trust but verify” to “verify and never trust” in the new threat landscape Note: The report is in english.
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Akamai Technologies
Published By: Akamai Technologies     Published Date: Jun 14, 2018
"Remote access is important and growing, but how secure is it? IDC Research surveyed more than 300 IT professionals to gain insight into the specific threats and challenges faced by providing access to employees and third parties. Read this report to learn about: -How secure remote access really is -The complexity faced in implementing remote access -What happens when companies don’t have an access security solution -Why businesses must pivot from the common security mantra of “trust but verify” to “verify and never trust” in the new threat landscape
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remote access, security
    
Akamai Technologies
Published By: Pega     Published Date: Apr 04, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega
Published By: Akamai Technologies     Published Date: Jul 02, 2019
Loyalty and rewards programs are powerful tools for brands to boost member engagement, acquisition, and retention. Learn why leading brands are turning to modern customer identity and access management (CIAM) solutions to scale their loyalty programs, improve user experience, and maximize ROI. In this paper, we identify the challenges associated with transforming, expanding, and scaling customer loyalty and rewards programs and related membership initiatives, and present solutions based on real-world case studies from four industries. We explore the requirements for an enterprise-grade CIAM solution and address related issues such as build vs. buy and CIAM vs. IAM. By examining four diverse case studies — and the resulting identity management solutions that were implemented by the respective companies — this paper provides valuable insight for any enterprise wishing to expand or uplift its customer loyalty program to meet membership needs in the age of the consumer.
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Akamai Technologies
Published By: Pega     Published Date: May 24, 2016
Customers are evolving. They are evolving in the way they get information about products, what goes into making their purchase decision and ultimately how they buy. Businesses need to evolve and adapt how they manage their customer relationships. Customer Relationship Management (CRM) software was supposed to improve front-end customer engagement across marketing, sales and service. Unfortunately, most systems have the opposite result. Companies spend too much time integrating and maintaining disconnected systems and too little time nurturing relationships. Organizations need to transform their organizations from the inside out—embracing new processes and technologies that gathers, stores and gives them access to customer data so they gain more insight into their customers and therefore create more effective marketing and service programs. Download this Ebook and gain a better understanding of how a more robust CRM system can improve customer management.
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Pega
Published By: SafetyCulture     Published Date: Aug 14, 2018
Consistency and customer experience are key to quality and profitability in retail. Manual reporting processes can be unwieldy and time-consuming, but bringing together all compliance procedures under one digital platform means fast, consistent and easy-to-access performance data. Using real-time insights into best practice improves the reporting of quality control, stock loss prevention, inspection processes, logistics and more – saving time, increasing efficiency and boosting customer satisfaction. Benefits include better branding through monitoring rollouts with uploaded photos and videos, protection against shrinkage through improved inspection processes and audits, and clearer visibility of issues which means a speedier response.
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SafetyCulture
Published By: Riverbed     Published Date: Jul 17, 2013
International Herald Tribune (IHT) needed to ensure that all of its journalists, regardless of their location, have network access 24x7 to meet their demanding editorial schedule. Read the case study to learn how IHT deployed Riverbed Cascade™ to gain insight into their WAN traffic and a true end-to-end view of the application delivery path from servers to desktops.
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herald tribune, iht, network access, riverbed cascade, riverbed, cascade, wan traffic, wan
    
Riverbed
Published By: CA Technologies     Published Date: Nov 02, 2016
Agile and Lean are built on a foundation of continuous improvement: You need to inspect, learn from and adapt your performance to keep improving. Enhancing performance begins with having accurate, comprehensive data. The multitenant architecture of CA Agile Central is uniquely positioned to provide access to anonymized industry benchmarking data from tens of thousands of agile teams. CA Agile Central Insights capabilities, part of a CA Agile Central Unlimited Edition subscription, provide performance metrics and benchmarking data for individual teams, teams of teams and even whole business units, departments and organizations.
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CA Technologies
Published By: Oracle Analytics     Published Date: Oct 06, 2017
Business decision making is undergoing a data-infused renaissance. Organizations are tired of the limitations of spreadsheets and dealing with long IT business intelligence (BI) development cycles just to gain access to the data they need now. Fortunately, with the advent of visual analytics and discovery tools (many offered in the cloud), the journey to data insight is getting simpler and faster. Rather than trying to divine meaning from a group of predefined reports or simple static dashboards, visual analytics helps users gain insights from data more quickly using intuitive data visualization. Increasingly, visual analytics tools provide easy-touse data preparation features for better data access. They support collaboration, mashups, and storytelling. TDWI Research sees growing interest in applying more modern, up-to-date tools for working with data.
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Oracle Analytics
Published By: Oracle Analytics     Published Date: Oct 06, 2017
Empowered with mobile and cloud-based access to a myriad of products and services, customers now have a variety of options at their fingertips with regards to partnerships. Enterprises that do not follow the ever-changing tastes and preferences of their customers, or that wait too long to react, will fall behind and fail. Across functions, business professionals readily require big data tools and insights to understand and serve these customers. It is no longer an option for business users to rely on IT to deliver customer and other relevant analytics. On the flipside, handing the analytics reins entirely to business users can make governance nearly impossible. Organizations must find balance in a new approach in which IT mostly governs and curates data while business users are empowered to derive insights from data mostly ontheir own without delay.
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Oracle Analytics
Published By: Sage Software (APAC)     Published Date: May 02, 2018
Data overload have burdened practically every largescale enterprise today. It’s vital for competitive enterprise not only to find solutions that will deliver the right data at the right time, but also be confident that the data they are looking at is governed and trusted. Sage Business Cloud Enterprise Management enables businesses to gain real-time access to data and make critical business decisions; achieve a better ROI while reducing IT overhead; automate data integration and deliver a 360-degree view of the businesses; mitigate data security risks and comply with legal regulations. Download this whitepaper and discover how to overcome some common challenges of information overload to increase your business insight and visibility.
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Sage Software (APAC)
Published By: IBM     Published Date: Apr 12, 2016
The digital transformation that organizations are striving for today requires a mindset of "no limits" in terms of securely exposing critical business assets for internal and external consumption. In order to be an agile, digital business, enterprises need to seamlessly connect across hybrid environments, applications, data and processes, keeping a keen eye on an open cloud strategy. They also need a secure integration framework to provide controlled access, a single dashboard providing performance insights, and easy access to digital assets for your developers. This webcast will explore all of these areas in depth, to support your enterprise's quest to become a next-generation digital business.
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ibm, digital business, api economy, api management, apim, api
    
IBM
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