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Insight: Wading through the tide - The battle for the internal customer

White Paper Published By: KPMG
KPMG
Published:  Sep 05, 2019
Type:  White Paper
Length:  16 pages

If procurement organisations are to sustain their value to the enterprise, they must pivot to new operating models that embed customer-centricity in their technology, process and people.

Read this report to discover:
the four convergence trends driving change and opportunity for procurement organisations
the nine differentiators for customer-centric procurement leaders
how and why you should be leveraging CX procurement technology.



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