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Forrester Research on DevOps Quality Metrics that Matter

White Paper Published By: Tricentis
Tricentis
Published:  Aug 19, 2019
Type:  White Paper
Length:  55 pages

The way that we develop and deliver software has changed dramatically in the past 5 years—but the metrics we use to measure quality remain largely the same. Despite seismic shifts in business expectations, development methodologies, system architectures, and team structures, most organizations still rely on quality metrics that were designed for a much different era.

Every other aspect of application delivery has been scrutinized and optimized as we transform our processes for DevOps. Why not put quality metrics under the microscope as well?

Are metrics like number of automated tests, test case coverage, and pass/fail rate important in the context of DevOps, where the goal is immediate insight into whether a given release candidate has an acceptable level of risk? What other metrics can help us ensure that the steady stream of updates don’t undermine the very user experience that we’re working so hard to enhance?

To provide the DevOps community an objective perspective on what quality metrics are most critical for DevOps success, Tricentis commissioned Forrester to research the topic. The goal was to analyze how DevOps leaders measured and valued 75 quality metrics (selected by Forrester), then identify which metrics matter most for DevOps success.



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