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TEI Of ServiceNow Customer Service Management

White Paper Published By: Service Now
Service Now
Published:  Jan 26, 2018
Type:  White Paper

Forrester conducted an in-depth interview of Epicor Software Corporation (“Epicor”) about their investment in ServiceNow for transforming their global support system. With ServiceNow, Epicor has consolidated over 15 CRM-based support systems and 50 customer portals into single global support platform for their 20,000 customers worldwide. Download this whitepaper to learn more of what Epicor has achieved.

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